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Talking Business
1) Telephone: Connecting. Use the words in the box below to complete the conversation.
hold
can
could
here
put
just
hang
calling
can
in
Michelle: Hello, you've reached the marketing department. How 1. __________ I help?
Male: Yes, can I speak to Rosalind Wilson, please?
Michelle: Whos 2. ________ please?
Male: Its Richard Davies 3. ________ .
Michelle: Certainly. Please 4. ________ and Ill 5. ________ you through.
Male: Thank you.
Michelle: Hello, marketing. How 6. ________ I help?
Male: 7. ________ I speak to Jason Roberts please?
Michelle: Certainly. Who shall I say is calling?
Male: My names Mike Andrews.
Michelle: 8. ________ a second - Ill see if hes 9. ________ . Hello, Jason, Ive got Mike Andrews on the
phone for you ... OK - Ill put him through. 10. ________ on a moment, Im just putting you through.
2) Complete the questions with the present simple form of the verbs.
5) Last week John went to Scotland on a business trip. Read his diary for last week. Then complete
the report he wrote for his boss using the past simple.
Forget
See
Catch
Give
Sit
Choose
Go
Speak
Come
Know
Take
Do
Make
Tell
Drink
Put
Think
Eat
Read
Understand
Forget
Give
Be
Drive
Leave
Meet
Say
Have
Fly
8) Put the verbs in the correct form: past simple or past continuous.
11) Choose ten of the pictures and write true sentences about yourself. Use the present perfect or
past simple.
13) Complete the note with the verbs from the box in the correct form: present simple, present
continuous or future.