Info-Comp Categoria2 v2

Info-Comp_Categoría2_v2
Categoría 2:
Web Sites - Ingles
Contacto: informes@dharma-consulting.com, Página Web: www.dharmacon.net,

Plataforma Virtual: www.e-dharmacon.net
Dharma Consulting ha sido revisada y aprobada como un proveedor de entrenamiento en Project Management por el
Project Management Institute (PMI). Como un Registered Education Provider (R.E.P.) del PMI, Dharma Consulting ha
aceptado regirse por los criterios establecidos de aseguramiento de calidad del PMI.
GESTIÓN DE PROYECTOS
Project Management
1. Project Management Institute:
We serve practitioners and organizations with standards that describe good

practices, globally recognized credentials that certify project management
expertise, and resources for professional development, networking and
community.
Link: http://www.pmi.org/Pages/default.aspx
2. International Project Management Association
IPMA® is a world leading non-profit making project management organisation.

IPMA® represents more than 50 project management associations from all
continents of the world.
IPMA® actively promotes project management to businesses and organisations
around the world. In order to increase the recognition of the profession, we certify
project managers, award successful project teams and research projects, and
provide a number of project management publications.
IPMA® has spread from Europe to North and South America, Asia, Africa, the
Middle East and Australia, and the number of member associations is steadily
growing. Through IPMA® project managers from all cultures and all parts of the
world can network, share ideas and bring project management forward in good co-
operation.
Link: http://www.ipma.ch/Pages/default.aspx
3. American Management Association
AMA's approach to improving performance combines experiential learning—

'learning through doing'—with opportunities for ongoing professional growth at
every step of one's career journey. AMA supports the goals of individuals and
organizations through a complete range of products and services, including
seminars, Webcasts and podcasts, conferences, corporate and government
solutions, business books and research.
Organizations worldwide, including the majority of the Fortune 500, turn to AMA
as their trusted partner in professional development and draw upon its experience
to enhance skills, abilities and knowledge with noticeable results from day one.
Link: http://www.amanet.org/Default.aspx
4. Project Management Association
We provide Project Management Training and Certification Programs including

traditional Instructor lead classes, Internet Training and Podcasts.
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Our certification program involves an online Exam containing two elements:

A. A 100 question Project Management Knowledge Internet Exam (open book, with a
70% passing grade).
B. A Project Management Skills Exam requiring electronic submission of a ten
element case study for on of your typical projects.
C. Additional training and certification programs are available that focus on the
Project Management Process requirements in various technology segments
including: Telecommunications, Wireless Network Construction, Health Centers,
and Military Construction. We also offer a PMP Test Preparation Program.
Link: http://www.projectmanagementassociation.org/
5. Association for Projects Managers
APM is dedicated to information dissemination and education for project

managers in design, construction and owner organizations. The Association
regularly offers symposiums, seminars and other educational opportunities on
project management and related topics.
Link: http://www.apminfo.com/
6. American Society for the Advancement of Project Management
ASAMP is the USA member affiliate of IPMA, the international Project management
association. IPMA is a federation of national Project management (PM) certification.
ASAMP is working at the Forefront of the Project management discipline to advance
standers, practices, procedures, and techniques to their best use: the intended outcome:
Improved PM Performance.
Link: http://www.asapm.org/
7. TPMA – Telecommunications Project Management Asociation
TPMA provides project management training and certification programs based on

the PMI PMBOK Fourth Edition. We provide Project Management Professional
(PMP) test preparation programs, and our own online Certification Exams. We
now offer Instructor lead, Internet, Podcast Classes or combination classes.
Link: http://www.telpm.org/Site/Welcome.html
8. Project Auditors LCC
Project Auditors LCC offers their services to others organizations that are looking
for improve their processes and manage their projects in a better way.
Their services are:
Project Management training

Project Management assessments
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Project recovery assistance

Information technology advisory services
Leadership and organizational development seminars
Project quality audits, and
Management coaching and mentoring.
Link: http://www.projectauditors.com/
9. Project Management Student Association

The Project Management Association (PMSA) is a student association supporting
students in the George Washington Master of Science in Project Management
program. The Project Management Students Association (PMSA) sponsors a
variety of social, academic, and national cause programs. We strive to enrich and
improve your entire project management educational experience. Please take the
time to explore this website, get involved and tell us how we can improve.
Link: http://studentorgs.gwu.edu/pmsa/
10. NORDNET – Network of Nordic Project Management Associations

NORDNET is a forum for co-operation between the national project management
associations of the Nordic countries.
The NORDNET co-operation was founded in the spring of 1981. The national
project management associations of Denmark, Finland, Norway, and Sweden were
involved from the start. In 1984 the network also included the Project
Management Association of Iceland. The aim of the NORDNET co-operation is to
strengthen the capability of the participating national associations when
developing a competent management of projects and project activities.
Link: http://www.pmnordnet.org/
11. APM – Training

ILX Group plc has been accredited by the Association for Project Management
(APM) to provide project management training courses. The APM has developed a
structured project management qualification path that takes students through
all aspects of project management and is based on the APM Body of Knowledge -
fifty two project management knowledge areas required to project manage
successfully.
Link: http://www.apm-training.com/
12. IPMC GLOBAL – International Project Management Commission

If you desire recognized global Project Management Certification, then the IPMC™
International Project Management Commission ™ is the place to start. The IPMC is
a Global Graduate Board of Standards ™ offering graduate designations and
credentials to Project Managers. To earn IPMC ™ Project Management Certification,
please submit a resume if you have over 3 years of Project Management Industry
experience and a relevant & approved accredited college education or training. If
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not, take courses from our approved list of project management training & degree
courses. See the list of our Project Management graduate Certifications.
Link: http://www.certifiedprojectmanager.org/
13. PM Earth
This is a new site that will provide you with everything you need for project
management. Whether you're a project management professional, consultant,
trainer, student or lecturer, this site will provide you with the project management
software tools, courses and training your need.
Link: http://www.pmearth.com/index.php
14. Project Management Practice INC.

Project Management Practice Inc. provides consulting and training services to
support the successful implementation of project management. Our programs are
geared towards customizing business processes and systems for enterprise project
management while providing the most effective roles based knowledge transfer
programs available today. Project Management Practice Inc. can support
organizations which need to quickly identify and build project management
competencies necessary to compete in our fast-changing environment. Project
Management Practice Inc. offers world-class consultants and trainers and can
integrate with key disciplines within your current environment to establish a high
performance project management culture.
Link: http://www.pmpractice.com/index.html
15. PM Solutions – Project Management Solutions Company Overview

PM Solutions is a project management firm helping organizations execute, govern,
and measure their portfolios to improve business performance. We are the leader
in applying project and portfolio management processes and practices to drive
operational efficiency for our clients. Founded in 1996 by J. Kent Crawford, PMP,
the former president and chair of the Project Management Institute (PMI®), PM
Solutions delivers expert project management services to help organizations and
their people perform to maximum potential.
Link: http://www.pmsolutions.com/home/
16. Center for Project Management

We respond with customized, comprehensive solutions adapted specifically to
their culture and resources. With our commitment to sound project management,
we equip our clients to maximize the time and talents of participating individuals,
establish effective milestones, analyze success and failures to improve
performance, and continually refine their business processes.
Link: http://www.center4pm.com/
17. Project Management Benchmarking Network
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The Project Management Benchmarking Network (PMB) is currently a free

association of Project Management organizations within major corporations.
PMBN conducts benchmarking studies to identify practices that improve the
overall operations of the members.
Link: http://pmbn.org/
18. Fissure – Simulation Powered Learning
Our workshops offer experiential skill-building in Business Analysis, Project

Management, Leadership and Organizational Change. We also offer a
comprehensive capability assessment and companion improvement planning that
provides valuable benchmark information used to formulate plans for improving
the performance within an organization. Our consulting services provide
individual and team mentoring and independent assessments of risks, costs and
schedule estimates.
Link: http://www.fissure.com/index.cfm
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GESTION DE LA INTEGRACION
Project Integration Management
1. Aditya – Project Integration Management:
This site explains the 9 knowledge areas from the PMBOK, offering you an extra
help by its articles and its templates.
“Currently working as a Solution Delivery Manager at SCE delivering IT Projects.
Even though the title seems to be fancy I do day to day Project Management which
is my most favorite subject. I like hands-on Project Management either it might be
IT Projects or Constructing high-rise towers project or Sending Rover to Mars
Project”.
Link: http://aditya369.com/integration.aspx
2. Traning Classes – Project Integration Management:
This site offers you the possibility to acquire a virtual course (3 PDU´s) about the
Project Integration Management.
Objetives of the Course
- Creating the Project Charter
- Defining the project Solution
- Overseeing a successful project
- Integration change and closing the project
Link: http://www.training-
classes.com/programs/01/18/11826_project_management_project_integration_m
anagement.php
3. CertChamp – Project Integration Management:
This site contains maps and charts about the Project Integration management, in
order to explain you in a better way. After that gives you the opportunity to do a
test related with the lesson. This site also offers you training for your certification
exam (CAPM, PMP).
Link: http://www.certchamp.com/pmp_integation_management.jsp
Stakeholders Management
1. Business Performance
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Business Performance P/L provides a range of practical ideas and online business
improvement tools, templates and guides for busy professionals.
“Project stakeholder management is a key stakeholder skill – as your stakeholders

can either make or break your project. Who are your project stakeholders? Your
stakeholders are the people that have an interest in the project outcome or
process. That interest can either be positive, wanting the benefits of the outcomes
or process of your project, or negative, seeing the outcomes or process as a
hindrance to them”.
Link: http://www.businessperform.com/project-
management/stakeholder_management.html
2. Project Stakeholders Management
Specialized site in Stakeholder management, with business publications and ready

to download tool (readings and guides)in order to improve the stakeholder
management.
"Any person or organization that is actively involved in a project, or whose

interests may be positively or negatively affected by execution or completion of
the project"
Link: http://www.projectstakeholder.com/
3. Learning Tree International
Learning Tree International is a world leader in hands-on training for Management

and Technology Professionals. Since 1974, over 1.9 million course participants
from over 65,000 organizations around the world have enhanced their skills
through intensive hands-on exercises under the guidance of expert instructors
with real-world experience.
“Stakeholder management is essential to a successful project. Projects can fail

because the project manager doesn't know who the "real" stakeholders are or
because the project manager hasn't actively involved key decision makers in
determining (…)”
Link: http://www.learningtree.com/pmpitfalls/support.htm
Nota: Al accede al Site, dar click en Business Solutions >> Stakeholders

Management Services
4. 361 Degrees – Stakeholders Management:
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361 Degrees Stakeholder Management Services is an innovative Perth based

consulting firm delivering Professional Communications and Project
Communication Management Services.
“While stakeholder management can be complex, a well designed and

implemented Stakeholder Management Plan can reduce time, cost and risks
associated with achieving your project or (…)”
Link: http://361degrees.com.au/?page_id=10
5. AB&P – Stakeholders Management:
This Enterprise offers business Solutions, among its services you can find the
Stakeholder management that contains: identification, analysis and planning for
the communication to the Stakeholders.
“We identify people who can negatively or positively impact the project.
This includes the Project Sponsor, Project Team and clients. Stakeholder
identification is the first step to a successful project. Not only for complex high-
risk projects but for all projects”.
Link: http://www.ab-p.com/operational-pm/stakeholder-management/
6. Grayling – Stakeholders Management:
Grayling is a global company with a difference; our international reach means we

can provide fully integrated communications across every major market; our local
presence allows us to create bespoke and effective programmes in every region.
From the global citizen to the local community, we influence people through fully
integrated activity.
“In Grayling’s global Public Affairs practice, we have honed our approach to
stakeholder auditing and mapping which we offer to clients as a packaged product
on a stand-alone basis, as well as an integral part of our (...)”
Link: http://www.grayling.com/ProductsServices/StakeholderAuditingMapping/
Configuration Management
1. Institute of Configuration Management – Configuration Management:
This web site offers a global recognize course for certification and traning for the
Configuration Management CMII – Trained. “Configuration management (CM)
serves to ensure that configurations conform to their requirements.
Configuration management was introduced in the 1960s to resolve the inability of
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defense contractors to build a 2nd unit identical to the 1st. Designs for the 2nd
unit did not accurately represent the 1st unit”.
Link: http://www.icmhq.com/
2. Configuration Management Inc. – Configuration Management:
Configuration Management, Inc. is a leading provider of Enterprise Change

Management, Software Configuration Management, and Release Management
services. Founded in 1992, our standards-based framework helps organizations
manage change across all their digital assets, including software, hardware,
content and documentation. We assist our clients in developing strategic solutions,
enabling them to focus on the skills that bring success within their organizations
today. With our extensive experience, proven methodologies and industry-
certified processes, CMI brings a results-oriented approach to IT solutions and
outsourcing.
Link: http://www.cmi.com/
3. Configuration Management Community – Configuration Management:
CM Community. This is an independent website promoting the best Configuration

Management practices and connecting the configuration management
professionals around the world.
This website and our forum provide a platform to the IT industry CM experts and
CMII graduates to share and network. The website is open to anyone who seeks
excellence and strives for better business practices.
Link: http://www.cmcommunity.com/
4. CM Crossroads – Configuration Management:
Enterprise CM refers to implementing Configuration Management across an entire

organization. I have had this responsibility in large global organizations and I can
tell you that it can be quite a challenge to implement anything across at an
enterprise level. There are many reasons why this is true and you may find that
you are confronted with very challenging obstacles when implementing CM on an
Enterprise level including establishing corporate standards, a global support
function and just gaining acceptance among teams that may have their own culture
and group dynamics. This web also offers: webs articles, blogs, news, events,
traning, jobs Opportunities and media center.
Link: http://www.cmcrossroads.com/
5. Configuration Management Benchmarking Group – Configuration Management:
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This site provides a forum for the exchange of information which is useful to
practitioners of nuclear facility configuration management and to act as the CM
Community of Practice for the nuclear industry.
Link: http://www.cmbg.org/
6. iNTCCM – Configuration Management:
The international Certification of Configuration Management association - iNTCCM

- is a non-profit organization whose purpose is the promotion of professional
further education as well as the assessment and drafting of expert reports
according to standard of "iNTCCM Certified Professional for Configuration
Management". INTCCM was founded in March 2006 and sets the new certified
standard for Configuration Management, which will lead to accredited
configuration management training and certified professionals in the area of
configuration management.
Link: http://www.intccm.org/
7. Advice on Configuration Management – Configuration Management:
This web site offers you a description and full definition of Configuration
management from a basic Overview, this site also contains a model of CM.
Most simply CM is "Looking after what you've got so far".

Link: http://www.quality.co.uk/qmadvic/config.htm
8. Open Extra – Configuration Management:
OPEXTRA is a leading supplier of environment monitoring, network testing and

management tools that have been selected for quality, reliability and ease of use.
Our Business focuses on providing excellent customer care, advice and delivery to
both end users and resellers in environment monitoring solutions, cable and
network testers and accessories.
Network configuration management allows you to control changes to the

configuration of your network devices, like switches and routers. Using
configuration management tools you can make changes to the configuration of a
router, and then roll the changes back to a previous configuration if the changes
weren’t successful (...)
Link: http://www.openxtra.co.uk/articles/network-configuration-management
9. Configuration Management Resource Guide – Configuration Management:
CMPIC is the Configuration Management Process Improvement Center. The CMPIC

mission is to provide high quality, cost-effective and up-to-date configuration
management training, certification and consulting.
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“Welcome to the world of Configuration Management ... past and present. The
answers to many questions regarding CM can be found by searching the
information provided in this Configuration Management Resource Guide. The CM
Resource Guide is dedicated to all Configuration Management professionals who
make up our worldwide configuration management community (…)”
Link: http://www.cmpic.com/cmresourceguide.htm
10. TeamQuest – Configuration Management:
TeamQuest Corporation is the global leader in IT Service Optimization (ITSO),

specializing in Capacity Management software. TeamQuest helps IT organizations
consistently meet service levels while minimizing costs and mitigating risks.
Configuration Management (CfM) is one of the components in the ITIL Service

Support area. The primary focus of CfM is to identify, maintain and verify
information on IT assets and configurations in the enterprise.
Link: http://www.teamquest.com/solutions-products/solutions/itil/service-
support/configuration-management/index.htm
Business Case
1. BPR Online Learning Center:
Prosci's BPR Online Learning Center is a comprehensive directory and resource

guide for business process reengineering teams. The learning center offers an
index of articles from around the world, an online tutorial series, benchmarking
studies, yellow pages for BPR resources and information on reengineering toolkits
and templates for project teams.
“This tutorial series focuses on how to write a business case. This tutorial is
taken from Prosci's Business Case Toolkit which includes a complete
business case template, guidelines, exercises, worksheets and checklists for
developing an effective business case. It follows the series dedicated to
project planning and reengineering design”.
Link: http://www.prosci.com/tutorial-business-case-mod1.htm
2. BPR Online Learning Center:
Prosci's Business Case Toolkit is the most comprehensive resource available for
writing an effective business case. The Business Case Guidelines provides
descriptions and tips for each section of the business case. The Cost and Benefit
Analysis Worksheet gives processes, checklists and models for identifying and
quantifying your project's benefits. Lastly, the toolkit provides a complete
Business Case Template for quick and complete development of the business case
document.
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Link: http://www.prosci.com/t3.htm
3. Solution Matrix Ltd. – Business Case:
Since 1994 Solution Matrix Ltd. has helped thousands of individuals and
organizations obtain solid, practical answers to questions like these:
 How do I build a strong business case to support my project proposal?
 Our Capital Review Committee now requires a business case with funding
requests. What are they looking for?
 How do we put our product review process into a business case framework?
“The business case you deliver must score high in credibility, accuracy, and
practical value”.
Link: http://www.solutionmatrix.com/
4. BusinessCase.com – Business Case:
BusinessCase.com was founded in 1999 by a small team of professionals who were

frustrated by the lack of ‘real world’ business case and decision making tools. They
searched extensively for inexpensive and robust products, but found none that
were simple and cost effective. This drove the development of a variety of unique
and easy-to-use tools that deliver clarity and understanding for day-to-day
business decision making and creation of solid business cases.
“A business case is a powerful business decision-making tool for a few different

reasons. First it forces the decision makers to follow a predetermined process or
format to ensure all factors have been considered”.
Link: http://www.businesscase.com/
5. Klariti Blog – Business Case:
“This Business Case template includes a 22 page template in MS word Format,

which can be easily modified for your next project. This template includes sections
on the Business Need, Current Process & Services, Expected Benefits, Change
Analysis, Cost estimate, Cost/benefit Analysis, and the Project Schedule. (…)
Link: http://www.klariti.com/business-case/index.shtml
6. Software Engineering Institute – Business Case:
The Carnegie Mellon Software Engineering Institute (SEI) works closely with
defense and government organizations, industry, and academia to continually
improve software-intensive systems. Our core purpose is to help organizations
such as yours to improve their software engineering capabilities and to develop or
acquire the right software, defect free, within budget and on time, every time.
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“A business case answers key questions. Organizations must develop a business

case to address those questions when planning the transition to the product line
approach to fielding software systems. (...)”
Link: http://www.sei.cmu.edu/productlines/consulting/businesscase/
7. METHOD 123 – Business Case:
Method123 Ltd is a rapidly growing company, with more than 45,000 customers
and staff in 10 countries worldwide. We were the first company to release project
management templates on the web, so we have a long track record in helping
teams deliver projects more successfully.
“The purpose of a Business Case is to justify the project expenditure by identifying

the business benefits you’re going to deliver. Here’s how to create a Business Case
in 4 simple steps (...)”
Link: http://www.method123.com/articles/2009/05/20/Project-Business-Case/
Project Statement of Work
1. METHOD 123 – Project Statement of Work:
Method123 Ltd is a rapidly growing company, with more than 45,000 customers
and staff in 10 countries worldwide. We were the first company to release project
management templates on the web, so we have a long track record in helping
teams deliver projects more successfully.
“This Statement of Work template helps you to define the work requested from an
external supplier. By using this Statement of Work template, you can clearly define
your requirements to your supplier, so they know what needs to be delivered, how
and by when.
This will help you to manage the performance of your supplier (…)”
Link: http://www.method123.com/statement-of-work.php
2. Microsoft Office online – Project Statement of Work:
This template of Project Statement of Work is designed to detail the expectations

and assumptions associated with every project or product delivery. Creating a
detailed account of project factors (include time and materials or engagement
terms) and of how the project should proceed alleviates miscommunication, while
providing a common goal among employees and clients.
Link: http://office.microsoft.com/en-
us/templates/TC011840321033.aspx?CategoryID=CT101172761033&ofcresset=
1
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3. Klariti Blog – Project Statement of Work:
This site contains a Template (downloadable) about the Project Statement of

Work.
“A Statement of Work (SOW) is a narrative description of the deliverables or

services required to fulfill a contract. The Statement of Work specifies
requirements at high-level. When an organization wishes to have work done, it
produces a SOW, possibly as part of a Request for (…)”
Link: http://www.klariti.com/statement-of-work-template/
4. Econsultancy – Project Statement of Work:
In Econsultancy you will learn how to improve your digital marketing and e-
commerce. Our members have access to expert advice, digital marketing training,
research and guides to help you develop successful internet marketing strategies
and effective online marketing campaigns.
“In traditional PMBOK project management the SOW (Statement of Work) is the
document that authorizes the project to commence. However, in common practice
within web projects at least, the SOW is typically the agency’s response to the
client brief, ensuring that (...)”
Link: http://econsultancy.com/reports
Nota: Agregar al final de la URL:
/statement-of-work-web-project-template-files
5. Ittoolkit – Project Statement of Work:
ITtoolkit.com is created and published by Right Track Associates Inc. Since the site
launch in 2001, our mission has been to bring cost effective management products,
and useful information to the growing community of IT and project management
professionals. We base our products and online content on real world, practical
experiences and established methodologies, to help you save time, improve results
and build professional credibility.
“This site offers you a tool kit of Project Statement of Work”.
Link: http://www.ittoolkit.com/statement_of_work.htm
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GESTION DEL ALCANCE

Project Scope Management
1. CertChamp – Project Scope Management:
This site contains maps and charts about the Project Scope Management, in order
to explain you in a better way. After that gives you the opportunity to do a test
related with the lesson. This site also offers you training for your certification
exam (CAPM, PMP).
Link: http://www.certchamp.com/pmp_scope_management.jsp
2. Qualityplustech – Project Scope Statement:
We use proven project and scope management techniques, and include measures
of duration, work effort, defects, and cost to pinpoint process improvements. We
work with your team to customize measures to meet YOUR company needs using
goal driven measurement (ISO/IEC standards such as 15939 and
Goal/Question/Metric).
Link: http://www.qualityplustech.com/
3. Intelestream – Project Scope Statement:
The Company delivers solutions to clients seeking to optimize their business

processes while maximizing the return on investment through the use of Open
Source. Intelestream has a passion for helping clients to utilize the incredible
power of Open Source to address the automation of company operations at a
fraction of the cost that traditional vendors charge.
“Scope creep, requirement creep, or feature creep can hijack a project and put it in
jeopardy in terms of deliverables and budget. This rarely happens because
business requirements suddenly change. More often, it is because requirements
were not properly gathered up front. Other reasons scope creep happens are (…)
Link: http://www.intelestream.net/en/
methodology/scope-management.html
4. GoTranning – Project Scope Statement:

GoTraining helps organization effectively manage their training needs by
connecting them with the most capable and a knowledgeable resource, while
owning the process that ensures that the training is of the highest quality and
relevance.
“This instructor-led, two-day Project Scope Management course is designed to
provide participants an understanding of project scope management principles,
activities and techniques. Based on the Project Management Institute Project
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Management Body of Knowledge (PMI PMBOK) and industry best practices, this
course focuses on the skills required of a project manager to (…)”
Link: http://www.gotraining.ca/training/courses/projectScopeManagement.asp
5. Bizhotline – Project Scope Statement:
Bizhotline has the Business Videos, DVDs and CDs you've been searching for. Our
business training videos are of live seminars by top trainers in their respective
industry. We also offer a complete line of Interactive CD-ROMS available in
hundreds of titles such as Project Management, How to Manage a Call Service
Center, How to Teach Customer Importance to your Customer Call Service
Department, and Corporate Employee Performance.
“In Project Management: Scope, project managers learn about the importance of
project scope in managing the project management process. They learn how to
develop a project charter and write the scope statement for a project (…)”
Link: http://www.bizhotline.com/html/project_management__scope.html
Project Requirement Management
1. Jiludwing – Project Requirements Management:
This web site gives you consulting services in several areas of the PM. In this case
this site offers you a list of tools (softwares) that you can use in order to improve
your Requirement Management.
Link: http://www.jiludwig.com/Requirements_Management_Tools.html
2. Requirements Management Data Base – Project Requirements Management:
It's no wonder that discussing project requirements can be frustrating. Over 80%
of rework is spent correcting requirement defects 30% of devices ship with 50%
or less of the originally specified features 60-70% of IT project failures result from
poor requirements management... And over 50% of software defects are
attributable to requirement errors. But now, with the Requirements Management
Database™, there is a better way (...)
Link: http://www.reqdb.com/
3. SparxSystems – Project Requirements Management:
“Requirements Management is an essential part of controlling complexity,

risk, project scope and in un-ambiguously defining the goals and criteria for
a successful software or business project. With UML and Enterprise
Architect, you can model complex requirements and provide full traceability
from each requirement right through to the final deliverables and system
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behavior. Take control of your requirements and project management with

Enterprise Architect”
Link: http://www.sparxsystems.com/platforms/requirements_management.html
4. Requirements Authority – Project Requirements Management:
This website is dedicated to managing business requirements and everything

related to managing business requirements. We provide enough material to
educate Business Analysts and Project Managers and whoever else would like
information on managing business requirements.
“Managing Requirements is the activity that follows the intensive work that goes
into the defining requirements part of the Requirements Management Process.
With approved Business Requirements in hand, we are able to proceed with the
process of managing the Requirements, which involves the six key phases of the
Systems Development Life Cycle (SDLC) (…)”
Link: http://www.requirementsauthority.com/managing-requirements.html
5. ProjectsAuditors – Project Requirements Management:
This site offers you Auditors/coaching to training the project teams that are facing
problems in the Requirement management.
“On surveys of failed projects, the one cause of failure that shows up most often is
having missed or poorly defined requirements. While a project manager does not
define the requirements, the user must do that, the project manager is fully
responsible for satisfying those requirements. Requirements collection is
especially (…)”
Link: http://www.projectauditors.com/Consulting/Requirements.html
6. Vitechcorp – Project Requirements Management:
For more than sixteen years, Vitech Corporation has delivered innovative,
industry-leading solutions which provide the tools and insight required to define,
develop and manage complex systems for government agencies, private and public
companies, and universities across the globe.
“Requirements are the foundation for every systems design. Managing the
magnitude of requirements involved with every complex system design is the
challenge (…)”
Link: http://www.vitechcorp.com/solutions/requirements.html
7. pLm.automation.siemens – Project Requirement Management:
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Siemens PLM Software, a business unit of the Siemens Industry Automation

Division, is a leading global provider of product lifecycle management (PLM)
software. PLM is the platform for turning more ideas into successful products
because only PLM can provide the application depth and breadth needed to
digitally author, validate and manage the detailed product and process data
necessary to support continuous innovation.
“Research indicates that more than 50 percent of all product introductions fail
because they do not meet customer requirements. Voice of the Customer (VOC)
research is a crucial phase in any product development initiative (…)”
Link: http://www.plm.automation.siemens.com/en_us/products/teamcenter/
solutions_by_product/systems_engineering.shtml
Focus Group
1. WebCredible – Focus groups:
Webcredible offers a range of usability & accessibility services for websites,

intranets, mobile devices & applications. We research, design & build interfaces to
support user requirements & business goals.
“A focus group involves encouraging an invited group of participants to share

their thoughts, feelings, attitudes and ideas on certain subject. Organising focus
groups within an organisation can also be very useful in getting buy-in to a project
from (...)”
Link: http://www.webcredible.co.uk/user-friendly-resources/web-
usability/focus-groups.shtml
2. FocusGroup – Focus Group:
Focus Pointe Global was founded in 1988 with a single focus group conference
room in Philadelphia. Today, Focus Pointe Global has over sixty focus group
conference rooms in several locations across the United States and around the
world, and we continue to grow. We provide two key services for the market
research profession.
This site offers you the opportunity of obtain information through a virtual focus
Group made t from its own the web site.
Link: http://www.focusgroup.com/NewSplash/default.html
3. Answers.com – Focus Group:
Answers.com marries the best of community-driven questions and answers with

hundreds of respected and trusted editorial reference books. The site knows the
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best answer to give you, whether it summons the expansive, ever-growing

collection of community answers from WikiAnswers, or it taps into its
ReferenceAnswers database, a comprehensive set of editorial, licensed reference
topics.
In this site you will find many definitions about the concept of Focus Group and its
uses.
Link: http://www.answers.com/topic/focus-group
4. Frost – Focus Group:
This site offers you business Solutions in the Stakeholders management through
techniques, models, tools and good practices in order to obtain great results.
Link: http://www.frost.com/prod/servlet/our-services.pag
5. Unu.Edu – Focus Group:
This web site contains a complete and detailed guide with all the issues related
With the focus Group. This guide has been develop and distributed in:
plannification, develop and control of the focus group.
Link: http://www.unu.edu/unupress/food2/UIN03E/UIN03E00.HTM
Facilitation Skills
1. Thiagi – Facilitation Skills:
“We design training faster, cheaper, and better with an irreverent process that
eliminates unnecessary steps that don't add value”. This web site offers Consulting,
coaching and training (virtual) in different fields, among them is the Facilitation
Skills.
Link: http://www.thiagi.com/ws-facilitation-skills.html
2. Esther Derby blog – Facilitation Skills:
Facilitation is the skill of helping groups of people think, learn, and decide
together. Facilitation is an essential skill as companies move to more collaborative
work processes. In this two-day interactive workshop; we’ll cover the basics of
facilitation and apply concepts to build skills and confidence.
Link: http://www.estherderby.com/workshops/facilitation-skills
3. Illumine – Facilitation Skills:
Illumine® is the leading provider of training that enhances practical thinking skills
to improve the performance of individuals and organizations.
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“Developing your facilitation skills as a trainer can really help. This facilitation
skills program is run by experienced facilitators who will share the secrets of their
success, describing in detail what to do to achieve effective results every time.
Handling diverse and sometimes difficult groups can be (...)”
Link: http://www.illumine.co.uk/facilitate/facilitation-skills.html
4. ManagementCentre – Facilitation Skills:
The Management Centre (=mc) works to transform the performance of not-for-

profit organisations through leading-edge management consultancy fundraising
consultancy, and training and development. Our professional and positive
approach, combined with innovative thinking and practical solutions, have helped
a wide range of charities in the UK and worldwide. As a result, we're pleased to say
that most of our work comes to us by recommendation.
“Facilitation Skills helps participants gain the confidence and skills to work with
groups to solve problems, agree direction and plan action in a productive way”.
Link:
http://www.managementcentre.co.uk/training_development_detail.php/19/facilit
ation_skills
Work Breakdown Structure
1. Hyperthot – Work Breakdown Structure:
In this site you can find a big explanation with examples, maps and videos, all
about the WBS.
“A Work Breakdown Structure is a results-oriented family tree that captures all the
work of a project in an organized way. It is often portrayed graphically as a
hierarchical tree, however, it can also be a tabular list of "element" categories and
tasks or the indented task list that appears in your (…)”
Link: http://www.hyperthot.com/pm_wbs.htm
2. 4pm – Work Breakdown Structure:
4PM is professional firm of practicing project managers founded in 1986. Our

project consulting and training programs are practical, customized and hands-on
utilizing our best practices 4PM™ Methodology. Our courses have been reviewed
and approved by the Project Management Institute and recommended for
graduate school credit at over 1,200 universities by the American Council on
Education
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This specialized site of PMP, publish in its web the definition and the Process to
build the WBS , in a interactive way, through a chart. This chart is divided in 2
different activities (fast-food project and web design project).
Link: http://www.4pm.com/articles/wbs.html
3. 4pm – Work Breakdown Structure:
4PM is professional firm of practicing project managers founded in 1986. Our

project consulting and training programs are practical, customized and hands-on
utilizing our best practices 4PM™ Methodology. Our courses have been reviewed
and approved by the Project Management Institute and recommended for
graduate school credit at over 1,200 universities by the American Council on
Education
This PMs think their work breakdown structures (WBS) should be a To Do list for
the project so they can tell everybody everything they need to do. As a result their
projects fail most of the time. Yes, it’s those PMs who are to blame for the 70%
project failure rates you (…)
Este Site especializado en PMP, publica un documento donde define ampliamente

el WBS.
Link: http://www.4pm.com/articles/work_breakdown_structure.htm
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GESTIÓN DEL TIEMPO
Project Scheduling
1. Learningtree – Project Scheduling:
Learning Tree International is a world leader in hands-on training for Management

and Technology Professionals. Since 1974, over 1.9 million course participants
from over 65,000 organizations around the world have enhanced their skills
through intensive hands-on exercises under the guidance of expert instructors
with real-world experience.
Course Benefits: Project managers must balance scarce resources and deliver
under strict deadlines in the face of ever-increasing customer expectations.
Tailored to align with the PMI Scheduling Professional (PMI-SP)® certification, this
course provides the skills required to schedule and deliver critical projects on
time. By performing tasks manually and with third-party software, you practice
key scheduling techniques for future project success.
Link: http://www.learningtree.com/courses/248.htm
2. Smart Draw – Project Scheduling:
“Quickly and easily create great-looking Gantt charts, PERT charts, project
schedules, and much more”.
SmartDraw.com is the creator of SmartDraw, software that helps companies work

smarter by communicating visually. Studies show that communicating with both
words and pictures is up to six times more effective than words alone. Yet less than
2% of business communication includes a visual. Why? Because, until now,
creating a professional-quality visual has been just too hard, and too time-
consuming. SmartDraw solves this problem.
Link: http://www.smartdraw.com/about/profile.htm
3. MetaVista Consulting Group – Project Scheduling:
MetaVista Consulting Group is a network of more than 100 seasoned project

management and IT professionals who have a proven track record of managing
projects that are mission critical, technically complex, severely schedule
constrained, and multi-vendor in nature.
“MetaVista’s professionals produce project schedules that work.

A well-crafted project schedule keeps you updated on all aspects of your project
including human and material resources, critical milestones, and expenditures. It
can reveal critical internal and external dependencies.”
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Link: http://www.metavista.com/services_programM_scheduling.html
4. El Mar Consulting – Project Scheduling:
The professionals at El Mar Consulting know how important scheduling is to the

success of a construction project. We can build a complete project schedule from
conception to commissioning or we can work within an existing schedule to meet
our clients' needs. We utilize Microsoft Project scheduling software and Adobe
Acrobat to maximize communication with our clients.
Link: http://elmarllc.com/project_scheduling.html
Project Estimating Techniques
1. Ccg-Estimating – Project Estimating Techniques
Conquest Consulting Group (CCG) is a professional estimating services and

consulting company dedicated to serving the needs of process industry owners.
We provide professional estimating services and consultation tailored to meet our
customer’s needs.
Our philosophy is to provide services only to process industry owners. In this way,
we avoid conflicts of interest with engineering and/or construction contractors.
We are not interested in engineering or constructing your projects – our goal is to
help owners achieve world-class estimating capabilities and performance.
Link: http://www.ccg-estimating.com/
Dynamic Scheduling
1. Dynamic Solutions Consulting – Dynamic Scheduling
With over 25 years experience, almost every one of Alberta's refineries has played
a part in our past. Our projects have included leading the project controls for
everything from the smaller shutdowns and turn-around, to billion dollar
expansions and new construction. Years of experience, education, firsthand
knowledge of the refining and construction processes, and the driving desire to do
better, are what has made DSCL as dynamic and trend setting as it is.
Services:
-Planning
-Scheduling
-Cost Estimating
-Risk Analysis
- (…)
Link: http://www.dscl.ca/index.html
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Critical Path Method
1. Cpmpro – Critical Path Method
Welcome to J.W. Brown Consultants! We have over 25 years experience in

scheduling, delay claims and as an expert witness. Click on one of the buttons
below to read more about what we do: “Critical Path Method "CPM" is the
backbone and guiding hand of any Management Project. The Critical Path is the
connected sequence of activities that form the longest time route through the
project. The techniques have been successfully applied to Construction, Facilities
Relocation, Magazine Publishing, Environment Protection, and Software
Development. Scheduling of the development process and the interrelationship
among finance, marketing, permitting, design, construction, and (…)”
Link: http://cpmpro.com/#critical
2. Akbizmag – Critical Path Method
The AGC is sponsoring a construction scheduling seminar for AGC members

designed for individuals that are new to scheduling or that want to brush up on the
basics for creating a CPM schedule. The goal of this training seminar is to introduce
scheduling concepts and terminologies so that attendees can start developing
project plans Guest speaker, Patrick Lovelace, President of Nu Solutions
Consulting, will discuss topics such as (…)
Link: http://www.akbizmag.com/alaska-news/1918-critical-path-method-
scheduling-seminars-offered.html
3. Burk & Co – Critical Path Method
BURK & CO. provides a variety of Construction Consulting services to assist clients
with all facets of Critical Path Method (CPM) scheduling and project management.
From Primavera Training and implementation of CPM scheduling to forensic
schedule delay analysis and cost analysis, BURK & CO.’s experts have the
experience and knowledge to respond to our clients’ needs. Our team of skilled
professionals, expert in the use of Primavera P6 Software, is our most powerful
tool in supporting our clients with critical path method schedule related issues.
Link: http://www.constructiondir.com/construction_consultant-service.html
4. Rbrowncg – Critical Path Method
The understanding of CPM (Critical Path Method) scheduling is a critical skill

needed in almost all construction projects and can be the most important tool in
demonstrating and proving delay claims. R Brown Consulting Group LLC
specializes in identifying the relationship between events and their impacts on a
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project and then apportioning responsibility for delays, disruption and

inefficiency.
Link: http://www.rbrowncg.com/pages/020300
Critical Chain Project Management
1. Pqa – Critical Chain Project Management
This site is specialized on project management, and in this case explains it through
the CCPM.
“The above 5 factors are a simple analysis of the typical problems faced by people
and projects. If you are going to improve your project management system, you
must focus your efforts. PQA finds that approximately 90% to 95% of the systems
and tasks performed within a PM systems are good to excellent; it's the remaining
5% to 10% which creates the majority of the problems (…)”
Link: http://www.pqa.net/ProdServices/ccpm/W05001001.html
2. Prochain – Critical Chain Project Management
Prochain is THE Trusted Resource for Critical Chain Project Management

implementations among Fortune 500 Companies. With a 9th generation product,
thousands of users in over 800 organizations worldwide and a repeatable, high
impact implementation process, we believe we provide the best project
management solution to meet the needs of large organizations.
Link: http://www.prochain.com/
3. Criticalchain – Critical Chain Project Management

Our consultants are capable, experienced professionals. Whether you are at the
initial stage of requesting information about Critical Chain project management, or
you are currently looking for additional help for an organization-wide rollout, you
will be engaged by professionals with real-world experience successfully
implementing critical chain project management solutions.
“With Critical Chain you will have the tools to design adaptive and agile
strategies that deliver results. Acapability to bring together collaboration
amongst team members such that they will have a focus for delivering exceptional
performance (…)”
Link: http://www.criticalchain.co.uk/
4. Qfdi – Critical Chain Project Management

This is a specialized institute website where you can find training, seminary and
tutorials about the Critical Chain Project Management.
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“The QFD Institute is an independent not-for-profit organization incorporated in

Michigan USA. Our research and training activities are conducted both in the U.S.
and overseas.”
Link: http://www.qfdi.org/who_is_qfdi/what_we_do.html
5. Synchronix – Critical Chain Project Management

We (Steve Jackson and Rod Gelhorn) already had a combined 40 years of industrial
and consulting experience when we formed Synchronix in 1994.
“So you might already guess that we’re grey-hairs in this business”.
“(…) when you apply the Theory of Constraints (TOC) principles to the problems of
Project Management, what emerges is a technique called Critical Chain Project
Management – a technique that many people consider the most powerful of all the
TOC applications (…)”.
Link: http://www.synchronix.com/about-theory-of-constraints/theory-of-
constraints-applications/critical-chain-project-management/
27
GESTION DEL COSTO

Project Cost Management
1. Kildrummy – Project Cost Management

Since 1992, Kildrummy has been at the forefront of Project Cost Management. We
have delivered industry best practice solutions to many of the world's leading blue
chip companies in oil, gas, construction, defense, engineering, nuclear, transport
and utilities.
Link: http://www.kildrummy.co.uk/home/
2. Harddollar – Project Cost Management

Hard Dollar Project Cost Management provides Estimating, Job Controls, Field
Data Collection, and real-time integration to Scheduling, Accounting, and
Design resulting in complete project visibility and control. From project initiation
to completion, leverage the tools to manage your projects with greater accuracy,
efficiency, confidence, and control over people and processes. With decades of field
experience, Hard Dollar offers the know-how and real-world knowledge to provide
critical information throughout the project.
Link: http://www.harddollar.com/software
3. CostManagement – Project Cost Management

Since 1987, Cost Management Consultants has provided business clients with
turnkey advice on how to obtain the balance of high quality and reasonably low
expense in the management of their telecommunications and utility costs. This is
obtained by an assessment of the needs of the business, along with the
performance of a telephone and energy billing audit, in which billing errors by
utilities are uncovered and recommendations are made, designed to optimize
savings without sacrificing quality or efficacy.
Link: http://www.costmanagement.net/
4. Pcmla – Project Cost Management

Today, PCM is a professional construction management, design-build and general
contracting firm, which provides a complete scope of construction and project
management services from inception through occupancy on complex public and
private sector construction programs.
Consulting Services:
- Cost Management
- Cost Estimating
Link: http://www.pcmla.com/projectmanagement.html
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5. Davislangdon – Project Cost Management

We provide a full range of cost management services to achieve this during a
project life span, from advising on the feasibility of a project at the early concept
stages (including total project cost and operational cost estimates), to settling the
final contractor payments at the end of the construction period. During the design
phase we provide cost planning services to maintain an alignment between project
requirements, the design and funding availability.
Link: http://www.davislangdon.com/USA/Services/CostManagement/
6. PMA consulting – Project Cost Management

PMA is a recognized leader and innovator in the construction industry, PMA
focuses on critical issues that transform how projects are delivered to attain high-
performing, sustainable projects and facilities without paying a cost premium.
Since 2000, PMA has been ranked among the top 40 Program Management firms
and Construction Management-for-Fee firms in the United States by Engineering
News-Record.
Consulting Services:
- Cost Management
- Cost Estimating
Link: http://www.pmaconsultants.com/about_pma.htm
Earned Value Management
1. Earnedvaluemanagement – Earned Value Management: Site specialized on EVM.
Successfully Presenting Earned Value is a free e-book which will help you learn to
implement and present Earned Value schedules. It offers both an explanation of
Earned Value Management principles, and step-by-step instructions. This e-book
is offered at no charge.
Link: http://www.earnedvaluemanagement.com/index.htm
2. EVMI – Earned Value Management

Welcome to Earned Value Management Institute®, EVMI®, the global leader and
premier training organization for the Earned Value Management (EVM), Project
Management and Project Controls profession. As a global training services
provider, EVMI® serves project professionals, project controls specialists and
Earned Value Management practitioners with EVM industry standards
implementation; EVM best practices and approaches; EVM skills and competencies
that eliminate cost overruns and schedule delays on projects; Project Management
Theory & Application; and EVMI® globally recognized credentials that certify and
validate your EVM, project controls, and project management expertise.
Link: http://www.evmi.com/
3. Gatlininternational – Earned Value Management
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Gatlin International is the trusted leader in online learning, fully immersed each
day in its mission of providing quality education to the world. Offering
innovative learning solutions to universities, corporations and governments in
more than 50 countries, Gatlin International serves thousands of students and
partners worldwide with offices and multilingual staff in the U.K., U.S., France
and China.
“Earned value management training from Gatlin International is an in depth study
of this vital area of the project management process. A thorough understanding
earned value management is vital to the success of your project and allows you to
effectively and objectively assess the performance of your project.”
Link: http://gatlininternational.co.uk/
catalogue/course/understanding_earned_value_management
4. Spireconsultinggroup – Earned Value Management

Spire Consulting Group is an industry leading construction management
consulting firm that provides professional services to companies within the
construction and engineering industries.
“Spire utilizes earned value management systems to critique and measure a
contractor’s forward progress. With earned value management in place, Spire can
assist any owner or contractor in monitoring cost and schedule performance to
identify whether a project is behind/ahead of schedule and under/over budget.”
Link: http://www.spireconsultinggroup.com/earned-value-management.html
30
GESTION DE LA CALIDAD
Project Quality Management
1. Amanet – Project Quality Management: Online Course
AMA adds value to your organization by involving you in a global community of

peers and practitioners via one of the world's most sophisticated knowledge-
exchange networks.
“Your people will learn and apply project quality management best practices as
they work with their classmates to build Thrill Town™—the World's Greatest
Amusement Park. And they will leave with a PMBOK-complaint methodology for
applying quality management to their own projects”.
Link: http://www.amanet.org/training/seminars/onsite/Project-Quality-
Management.aspx
2. DevelopMentor – Project Quality Management: Online Course
DevelopMentor provides solutions for all professionals involved in the lifecycle of

software projects including experienced developers and IT management
professionals. We offer consulting, mentoring and learning services in all aspects
of the software development life cycle.
“The Project Quality Management course addresses the planning and
implementation of project Quality Management processes as they are integrated
into the overall project plan and execution. Students learn the evolution of Product
and Project Quality, and are provided with theory and practice on the three PMI
Quality Management Processes (…)”
Link: http://www.develop.com/course/quality-management
3. ProjectQualityAssurance – Project Quality Management
ProjectQA is headquartered in Chicago and provides high quality, cost effective

Project Monitoring services to construction lenders and Program Management
services to owners and developers, on all types and sizes of construction projects,
throughout the United States.
Link: http://www.projectqualityassurance.com/index.html
4. Bia – Project Quality Management
We provide project consulting to help you improve your project management

success with project audits or to help you establish a project management office.
Our proven Project and Quality Management Success System™ is backed by
intensive research and development.
Link: http://www.bia.ca/project-and-quality-success-system.htm
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5. Campusce – Project Quality Management
This course presents an overview of project quality, what it is, its costs, benefits,
why it is important, and how to attain it. You will become familiar with practical
approaches to Project Quality Planning, Project Quality Assurance, Quality Control
and Continuous Quality Improvement. Tools for managing quality will be
discussed, including how to collect and understand data, identify and analyze
project processes, and solve project problems.
Link:
http://www.campusce.net/SPSCC/course/course.aspx?C=326&pc=3&mc=72&sc=
74
6. Tranningetc – Project Quality Management
This intensive class will guide the student through the Project Quality Management
process as defined by the Project Management Institute (PMI). Students will be
introduced to industry best practices.
Link: http://www.trainingetc.com/courseCatalog/html/individual/TE6904.html
7. Extencion.ucdavis – Project Quality Management
Since 1960 UC Davis Extension has been offering continuing education courses to
the greater Sacramento region and beyond.
“Explore quality management processes such as identifying customer

requirements, cost-benefit analysis, benchmarking, cause and effect diagrams,
flowcharting, control charts, Pareto diagrams and quality audits. Acquire hands-on
experience with some of these methods.”
Link:
http://extension.ucdavis.edu/unit/information_technology/course/description/?t
ype=A&unit=IT&SectionID=151178&course_title=Project%20Quality%20Manage
ment&prgList=PMG&AreaName=Project+Management
Nota: Copiar y pegar la URL a la barra de direcciones de tu explorador.
8. WebCampus – Project Quality Management
WebCampus is the Online Learning unit of Stevens Institute of Technology.

WebCampus was created to serve busy mid-career professionals who want to
enhance their careers but don’t have time to commute to class.
“This course provides managers with the framework, tools and approaches to
meet the quality requirements of their projects and their customers. Upon
completion of this course student will be able to identify and address quality issues
in all phases of project management life cycle. The course will be delivered
through lectures, case reviews and team projects”.
Link: http://webcampus.stevens.edu/about-webcampus.aspx
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9. Todolistsoft – Project Quality Management
The project quality management checklist is made to assist you in assessing

quality of processes and procedures throughout the project and ensuring
successful project completion. The checklist describes common steps to develop
the quality assurance plan, to work out corrective actions and implement
preventing actions, so that to improve project.
Link: http://www.todolistsoft.com/solutions/checklist/project-quality-
management-checklist.php
Six Sigma
1. 6sigma – Six Sigma
6 Sigma.us offers online, onsite and open enrollment six sigma training and six
sigma certification in Green Belt, Black Belt, Master Black Belt, Champion and Lean
Agent Certification. We also offer White Belt and Yellow Belt training as required
by your organization. Contact Us today to learn more about what Six Sigma can do
for you, or to sign up for one of our Six Sigma certification courses in your area.
Link: http://www.6sigma.us/
2. Asq – Six Sigma
A web-based, multi-faceted membership, the ASQ Six Sigma offers informal and
practical opportunities for Six Sigma professionals at any experience level to share
knowledge and solutions.
Link: http://www.asq.org/sixsigma/
3. Sixsigmaiq – Six Sigma
“Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant

content for Process Excellence, Lean, and Six Sigma practitioners. Further
enhanced with an online community of your peers, we will provide you with the
tools and resources to help you perform more effective and efficiently, while
enhancing the quality operations within your organization. As our industry
becomes more and more dependent on the web for information, Six Sigma and
Process Excellence IQ has been developed to provide six sigma professionals with
instant access to information.”
Link: http://www.sixsigmaiq.com/about.cfm
4. Sixsigmasystems – Six Sigma
“Six Sigma Systems, Inc. is a boutique provider of results focused six sigma, lean
manufacturing programs and consulting services. Our programs are leading edge,
customized to the particular need of our client. Our partnership with you begins by
33
understanding your business goals, opportunities and organizational landscape.

With this information in mind we design and customize six sigma, lean
manufacturing programs that are tailored to your needs.”
Link: http://www.sixsigmasystems.com/
5. Adamssixsigma – Six Sigma
“Adams Associates using six sigma plus specializes in synergistic combination of

strategic planning, leadership and total quality management (tqm) so clients
achieve more goals more often. Six sigma plus is a planned use of strategy, total
quality management (tqm) and leadership development. It is the plus in six sigma
plus that cause people to align for goal accomplishment. This is a major difference
between six sigma plus and a statistical approach or a teaching of total quality
management (tqm) tools (…)”
Link: http://www.adamssixsigma.com/
6. SSA&Company – Six Sigma
SSA & Company is an operations consulting firm that has helped hundreds of
companies – from the largest Fortune 500 firm to the smallest private equity
portfolio company – improve how they operate. Founded as the Six Sigma
Academy in 1994 by the creators of the Lean Six Sigma methodology, we have
delivered billions of dollars of bottom-line benefits through improved process
management, resulting in higher margins, revenue growth, cost management, and
more efficient use of capital.
Link: http://www.ssaandco.com/
7. Seissigma – Six Sigma
American companies have proven for years now that six sigma – by means of a
constant driving force – is a Customer focused, extremely successful breakthrough
method, which in the meantime has got an important appreciation from wall street
analysts.
Link: http://www.seissigma.com/
8. Ssqi – Six Sigma
Six Sigma Qualtec is a premier provider of process management and performance

improvement consulting, training, and technology solutions that drive
breakthrough growth, productivity and value for our clients. Six Sigma Qualtec is
unique in our ability to customize the integration of management disciplines to
meet the industry-specific requirements of global leaders in financial services,
natural resources, manufacturing, process and service industries.
Link: http://www.ssqi.com/
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9. The Knowledge Management Group – Six Sigma

The Knowledge Management Group Inc. is a leading provider of statistical methods
and Six Sigma consulting designed to improve your organization. We intimately
understand that your business success is linked to your human resources and a
number of strategic business processes. Through the effective deployment of our
business process improvement and Six Sigma consulting strategy, your
organization can acquire and apply knowledge to achieve business success.
Link: http://www.tkmg.org/
Quality Function Deployment
1. Qfdi – Quality Function Deployment
The QFD Institute is a non-profit organization dedicated to dissemination and

advancement of QFD through on-going R&D, current best practices and tools,
and state-of-the-art QFD education programs and training methods.
Here you will find a comprehensive list of resources and opportunities to:
Learn:
 Public QFD Courses
 In-house Training
 (…)
Link: http://www.qfdi.org/
2. Qualityfunctiondeploymentonline – Quality Function Deployment

Welcome to the Quality Function Deployment online resource center. Here you will
find tips, tools, and templates designed to assist you in implementing QFD and the
House of Quality.
Link: http://www.qualityfunctiondeploymentonline.com/?page_id=23
3. Npd-Solutions – Quality Function Deployment
DRM Associates provides new product development (NPD) consulting. We sponsor

the Product development Forum, a source of information, resources and links on
NPD.
“This is a two- to three-day, hands-on workshop. Workshop exercises utilizing
actual product hardware are used extensively to develop a practical understanding
of how to use QFD to capture the voice of the customer (VOC), perform competitive
analysis, develop a product strategy, and derive product requirements”.
Link: http://www.npd-solutions.com/qfdws.html
4. AMS-INC – Quality Function Deployment
“Over the past 20 years, AMS has facilitated QFD in nearly every type of industry.
We have worked with product-intensive companies in high-tech markets like
35
medical-devices, restaurant equipment, as well as consumer packaged goods and

office furniture. Likewise, we have implemented QFD at leading services firms,
including health insurance, financial services, telecommunications, and electric
utilities”.
Link: http://www.ams-inc.com/npd/qfd.asp#
5. Pbconferences – Quality Function Deployment: Audio Conference Tapes

and CD's:
Progressive Business Audio Conferences specializes in producing high-quality

conference programs for business executives across the United States.
Quality Function Deployment: Effective Tool to Boost Quality
Improvements.
Link: https://www.pbconferences.com/audio/main.asp?G=2&E=1130&I=1
6. Hutchins – Quality Function Deployment: In House Course

To develop skills in the use of Quality Function Deployment (QFD) techniques for
the planning of New products and all new initiatives as used in the DMADV (Define,
Measure, Analyse, Design, Verify) - also known as the Design for Six Sigma (DFSS)
process. By using QFD tools the concept can even be used to plan your Six Sigma,
Lean manufacturing or any other company wide initiatives. QFD has been used by
a DHI Client to completely redesign the entire payroll for a company employing
6500 people with hardly a glitch.
Link: http://www.hutchins.co.uk/Tr_QFD.aspx
Quality Audits
1. Baseline–Consulting – Quality Audits
Baseline Consulting’s data quality audits help our clients not only understand how
to improve their data, they position data quality as a critical success factor for
high-profile business initiatives. Our audits help define ongoing processes and
technologies to entrench data quality as a shared service to the business at large.
Link: http://www.baseline-consulting.com/pages/page.asp?page_id=49071
36
GESTIÓN DE LOS RECURSOS HUMANOS

Project Human Resources Management
1. Tranningetc – Project Human Resources Management: Training
The best trainers are truly artists. They understand how to synthesize the material
and make it speak to you. At /training/etc Inc., we have earned our reputation as
artists in the transfer of knowledge, with an instructional staff that is consistently
rated superior by our clients and our students.
“This is an intensive class that will guide the student through the Project Human
Resource Management process as defined by the Project Management Institute
(PMI).”
Link: http://www.trainingetc.com/aboutus.html#clients
2. NAIT – Project Human Resources Management: Course
Since its establishment in 1960, NAIT has built a reputation for providing
outstanding applied education with a human touch.
“Your projects deserve excellent HR performance! The ability to lead, manage,
motivate and organize people is critical to project success; this course will help you
achieve your HR goals in a project management context. Organizational planning is
emphasized, including assignment of project roles, responsibilities and reporting
relationships”.
Link: http://www.nait.ca/course_PMC112.asp
3. Skillsoft – Project Human Resource Management: Course
SkillSoft’s goal is to provide learning for the sustainable enterprise, enabling our
customers to use learning toward sustaining positive results over a longer period
of time.
“When project managers set their sights on delivering creative project solutions on
time and within budget, they must select and manage a team of experienced and
competent professionals who can meet the challenge. This requires that project
managers understand the Project Human Resource Management processes of
planning, selecting, developing, and managing a project team (…)”
Link: http://www.skillsoft.com/about/default.asp
4. Training-Classes – Project Human Resources Management: Online Course
“When project managers set their sights on delivering creative project solutions on
time and within budget, they must select and manage a team of experienced and
competent professionals who can meet the challenge. This requires that project
managers understand the Project Human Resource Management processes of
planning, selecting, developing, and managing a project team. Such an
understanding enables project managers to lead the project team to project
completion and success. This course will emphasize the importance of Project
37
Human Resource Management to project performance. It will cover the basic

elements of Project Human Resource Management and the inputs, tools and
techniques, and outputs of the first Project Human Resource Management process
(…)”
classes.com/programs/01/82/18242_elements_of_project_human_resource_mana
gement.php
5. Etraffic – Project Human Resources Management
In order to attain all of the targets and objectives set down in a project, one of the
essentialities is the management of its human resources, and a project human
resources management course will help you to achieve this.
“Many of today’s management skills were inherited directly from military

leadership patterns. One of the important sections of any organisation is its human
resources, and it follows that any project is going to partly depend, not only on the
people managing it, but on the participation of its human resources (…)”
Link: http://www.etraffic.co.za/affiliates-xpert-
ProjectsHumanResourcesManagementCourse.html
6. Onderzoekinformatie – Project Human Resources Management
The heterogeneity of the workforce that characterizes many organizations today

entails demands on Human Resource Management, as it is concerned with the
process and practice of managing people. The mainstream literature on HRM has
focused primarily on the M of management and the organizational gains human
resources may bring about, the HR has been given much less critical attention as
human resources often appear as an undifferentiated and homogeneous category.
It can even be argued that diversity is excluded from the HRM domain.
Link: http://www.onderzoekinformatie.nl/en/oi/nod/onderzoek/OND1296348/
Project Virtual Team
1. ProjectAuditors – Project Virtual Team: Course

Project Auditors is licensed (accredited) by the Project Management Institute to
provide training. Our courses qualify for PDUs (Professional Development Units)
required by certified project managers.
“There is no team that is more difficult to manage than one which is geographically
dispersed - in different cities, states, or around the world. The literature shows two
main issues are communications and team member trust”.
Link: http://www.projectauditors.com/Training/Virtual.html
38
2. Virtual Team Builders – Project Virtual Team

Virtual Team Builders specializes in helping geographically-dispersed teams reach
their maximum potential through training, coaching, designing and consulting
solutions.
Virtual Team Builders delivers training that enables global teams to work more
efficiently and effectively. Most importantly - we deliver training in the same way
that geographically-dispersed employees work - virtually! While classroom
training can be an extremely effective tool, we believe virtual workers learn best in
a virtual environment.
Link: http://www.virtualteambuilders.com/en/about.php
3. Donnaareed – Project Virtual Team: Online Course
DONNA REED is the owner of Donna Reed Consulting Inc, where she consults
with businesses ranging from Fortune 100 companies to small start-ups. She is
also the founder of The Agilista PM Blog Site. Enabling Project Managers,
Business Analysts, Team Leads, and PMO Leads — in adding tools/skills to their
toolbelt — Helping them determine when to pull the right tools out for each
project — and connecting them with industry leaders and coaches to help them
become more effective with their tools.
Link: http://www.donnaareed.com/virtual-teams-communication/
Interpersonal Skills
1. University of Wales – Interpersonal Skills: Online Course
We have been teaching interpersonal skills by distance learning for over 10
years - during this time we've helped hundreds of students improve the skills they
use every day. We're confident that we can help you improve your interpersonal
skills too.
“The Certificate in Interpersonal Skills for Volunteers is designed to be flexible
distance learning, allowing you to study when and where you like”.
Link: http://www.volstudy.ac.uk/Interpersonal_Skills.html
2. Impacfactory – Interpersonal Skills: Course

“It's quite straight forward, people interacting with other people, that's what
interpersonal skill means. We all start doing it from the moment we're born. And if
all goes well as we grow up, we get more skilled at communicating our wants and
needs, our feelings and thoughts. We also learn to interpret other people's in turn,
so that in adulthood we are aware of how our behavior impacts on others (…)”
Link: http://www.impactfactory.com/
3. Hillconsultancy – Interpersonal Skills: Course

Our internationally accredited and results-driven interpersonal skills training
course promotes leadership development for the purpose of winning enthusiastic
co-operation, managing difficult behavior in colleagues and customers whilst
improving productivity in the workplace. Each delegate will explore the most
advanced tools available in the world today for interpersonal skills.
39
Link:
http://www.hillconsultancy.co.uk/courses/interpersonal_skills_training.html
Team Building
1. Teambuildinginc – Team Building
Our team building programs range from fun team retreats to intensive team
interventions and everything in between. Our leadership development
programs target basic supervisory skills, as well as the higher-level
competencies needed by senior executives.
Link: http://www.teambuildinginc.com/about.htm
2. Teambuildingworkshops – Team Building: Seminary, Training

Roger Reece conducts all of our team building workshops. Roger is a seasoned
manager with an MBA and over 25 years of corporate management and team
building experience. He left the corporate world in the late 1990's to provide
speaking, training, coaching and consulting services to organizations of all kinds.
His focus is on teamwork, relationships and interpersonal skills: helping
organizations to create value through their most valuable resource... people.
Link: http://www.teambuildingworkshops.com/about.htm
3. Teamboding – Team Building

Welcome to TeamBonding where well designed, expertly delivered team building
events will ensure that your desired goals are met. We can help you manage
change in your company, reduce stress, introduce new initiatives to your sales
force, let your best customers know how valued they are, promote your business
to new markets or say ‘thank-you’ to your team for a job well done.
Link: http://www.teambonding.com/
4. Outtheoffice – Team Building

We provide unique and fun corporate events, fun days and team building events.
Our comprehensive selection of events range from spy missions, treasure hunts
and indoor and outdoor team building activities to themed party nights and
entertainment. We own an array of fun team building kit which is all fully mobile
and we provide you directly with a great selection of events without the cost of a
third party. Once you have contacted Out The Office, there is no need to look any
further; we will do absolutely everything for you.
Link: http://www.outtheoffice.com/about-us
5. Rctm – Team Building
Teams that work together can out-perform groups that are merely together
working. Here is a collection of team building training videos and programs which
can help your organization develop a workforce into an effective team that is a
force at work. One man armies never win battles, and one man organizations can't
40
compete against effective team organizations. To have an effective workforce

everyone must know their part in the scheme of things. Everyone must know their
role. These excellent team building training videos and programs will help develop
your team so you can have a championship season.
Link: http://www.rctm.com/teams.htm?trackcode=bizcom
6. Teambuilding.uk – Team Building
With more than 20 years of experience, Progressive Resources is one of the leading
corporate team building event management companies in the UK. We don't just
provide a dash around the countryside on a quad bike - we partner with you to
deliver tried and tested team building solutions in a safe manner.
Link: http://www.teambuilding.co.uk/
7. Teambuildingusa – Team Building
Team Building USA has several team building exercises and programs you can
choose from - everything from scavenger hunts held downtown in your favorite
city, to orienteering adventures in the woods far away from any urban center. We
offer management development training, executive team building programs,
corporate team building retreats and youth programs. Every team building
exercise and program is custom tailored to deliver the outcome you want.
Link: http://www.teambuildingusa.com/team-building-exercise.asp
8. Event-managementuk – Team Building
Event Management UK offers effective Team Building, Corporate Events Days and
Training Solutions designed to meet our clients’ needs, whether it’s full facilitated
training programmes aimed at management development or team building events.
To support and enhance your conference, we can design and produce a challenging
bespoke session that will motivate and enthuse your delegates. We can organise
corporate event management in The New Forest or training solutions in the
Midlands. Just give us a call and we will put together the right event management
programme for you.
http://www.event-managementuk.com/
41
GESTION DE LAS COMUNICACIONES
Project Communication Management
1. Developmentor – Project Communication Management
In today’s dynamically changing business environment, projects are initiated

under tighter budgetary, resource and time constrains than ever before. This
seminar focuses on the core project communications management skills required
to manage a project. We will provide the attendees with proven “real life” tools and
techniques and put into context through various exercises and scenarios and case
studies.
Link: http://www.develop.com/course/communications-management
2. Butrain – Project Communication Management
This course is 100% compliant with the Project Management Institute’s (PMI’s®)
current Project Management Body of Knowledge (PMBOK® Guide).
“Managing project communications is one of the most important duties of a project

manager. Project managers must communicate with project owners, team
members, and other stakeholders, whether they are internal or external to the
organization”.
Link: http://www.butrain.com/share/scedesc.asp?CID=15855
3. Training.etc – Project Communication Management
Since its founding in 1990, /training/etc Inc. has conducted on-site training for
hundreds of high profile firms. To view a sample list of our clients. As a small,
woman-owned company, we are active in all sectors of the economy. Whether it's
your classroom or ours, /training/etc Inc. delivers the quality training your
organization needs.
This intensive course will guide the student through the Project Communications
Management process as defined by the Project Management Institute (PMI).
Link: http://www.trainingetc.com/courseCatalog/html/individual/TE6905.html
4. Serebra Learning Corporation – Project Communication Management: Online

Course
Project Management: Communications Management, is the eighth of eleven

courses in this curriculum. After the completion of this course you will be able to
identify the six evaluation criteria for a project communication system, identify
five situations where exception reporting is required and measure the
performance of a project using earned value analysis. The Prime-Project
42
Management Professional curriculum introduces advanced level project

coordination techniques within the areas of organization, resource management,
quality assurance, and internal and external team communications.
classes.com/programs/00/42/4220_project_management_professional_communic
ations_management.php
5. Project Management Academy – Project Communication Management
The Project Communications Management plays an important role in keeping the

project management team, all members of a single sheet. Without the
communication of all team members and project stakeholders to be able to
breakdown processes, which could have a negative impact on the final product.
The project manager must know the communication processes through effective
project management. First of all, planning should be to determine what
information must be communicated to all stakeholders in the project.
Link: http://www.projectmanagementacademy.com/pmbok/
/projectcommunicationsmanagement.htm
6. The Hiser Group – Project Communication Management
At each stage of The Hiser Element™ methodology we build in check points to

ensure a thorough understanding and to secure early buy-in from different
stakeholder groups. The number of formal communication checkpoints will vary
depending on the size of the project and on the number of stakeholders in your
company.
Link: http://www.hiser.com.au/
your_involvement/communication_and_project_management.html
7. Cognisant – Project Communication Management
Cognisant understands the many challenges facing project teams. Our client’s
success is built on our ability to help them manage information and knowledge
sharing between all sktaholders (internal and external).
“Providing solutions to the challenges of project communication”.
Link: http://www.cognisant.eu/project-communication-services/project-
communication-management.html
43
8. Bizhotline – Project Communication Management: Online Course
In this program, participants develop the skills they need to create or open
communication channels and disseminate project information in an effective and
timely manner. They learn how to develop a communication management plan and
acquire techniques for improving the communication of information.
Link: http://www.bizhotline.com/html/project_management__communicat.html
Communication Skills
1. Impactfactory – Communication Skills
Something we are fond of quoting here at Impact Factory. It's obvious as soon as
you think about it that all communication is subject to a certain amount of
misunderstanding.
What we do here is help people reduce the chances of misunderstanding to a

minimum.
Our Communication Skills Training (Basic and Advanced) can be tailored as an in-
house management programme to address specific issues within your company.
Link: http://www.impactfactory.com/
p/effective_communication_skills_training/issues_1543-2104-80259.html
2. Social Care Institute for Excellence – Communication Skills: Online Course
These e-Learning resources are freely available to all users. Through audio, video
and interactive uses of technology, they provide the user with an engaging look at
the principles of good communication skills and how to apply these to practice.
Link: http://www.scie.org.uk/publications/elearning/cs/index.asp
3. Commucaid – Communication Skills: Online Course
We offer a wide range of communication skills courses aimed at both native and
non-native speakers of English. Each course is designed with your unique
requirements in mind – whether it be assistance with your writing, presenting,
negotiating or speaking.
Link: http://www.communicaid.com/communication-skills/index.php
4. CNX – Communication Skills: Course
The Seven Challenges course workbook introduces students to some of the most
important processes in interpersonal communication, supported by readings,
44
references and exercises. This is definitely a learn-how-to-do-it course, with the

supporting materials arranged to facilitate behavior change and skill acquisition.
Processes covered include listening, negotiating the shape of conversations
(metacommunication), self-expression, translating complaints into requests,
asking questions more open-endedly and creatively, expressing appreciation, and
adopting the attitude and practice of continuous learning (embracing each
conversation as an opportunity to further develop one's communication skills).
Link: http://cnx.org/content/col10415/latest/
5. Learningtree – Communication Skills: Course

Communication skills are an essential element every employee and manager must
have as part of their standard tool set. In this course, through interactive
workshops, self-assessments, role-playing activities and video simulations, you
gain practical experience initiating and responding to various forms of
communication. You learn to handle situations based on a flexible, genuine and
self-confident approach. You also gain the skills to collaborate with others and
hone your communications toolkit.
Link: http://www.learningtree.com/courses/292.htm
Communication Models
1. Pirate.Shu – Communication Models: Interactive web Page
Link: http://pirate.shu.edu/~yatesdan/Tutorial.htm
45
GESTIÓN DE LOS RIESGOS

Project Risk Management
1. Netcomuk – Project Risk Management: Especialized WebSite
“The principles of project risk management can be stated very simply. Any project
organisation is subject to risks. One which finds itself in a state of perpetual crisis,
is failing to manage risks properly. Failure to manage risks is characterised by
inability to decide what to do, when to do it, and whether enough has been done.
Risk Management is a facet of Quality, using basic techniques of analysis and
measurement to ensure that risks are properly identified, classified, and managed.”
Link: http://www.netcomuk.co.uk/~rtusler/project/principl.html
2. Method123 – Project Risk Management: Templates
Download these Project Risk Management templates to reduce risk on projects.

They help you to prevent risks from occurring as well as minimize their impact.
There are three project risk management tools provided here. Firstly, the Risk
Management Process helps you monitor and control risk when it occurs.
Link: http://www.method123.com/risk-management-kit.php
3. Extention.berkeley – Project Risk Management: Course
Projects today are more time-constrained, pose greater technical challenges, and
less likely to have adequate resources than in the past. There are techniques,
however, that can help you deal with project risk and recognize and manage
potential problems. You'll learn practical methods for completing difficult projects
and how to apply these methods to your own projects.
Link: http://extension.berkeley.edu/cat/course633.html
4. ProjectRisk – Project Risk Management
Hulett & Associates' professional disciplined, experienced and dedicated experts

will help you achieve project success. We provide project management services,
support and training to companies and government agencies. Our expertise
includes the key disciplines necessary for success in a project -oriented
environment:
Risk Analysis and Management

Project scheduling
(…)
Link: http://www.projectrisk.com/Welcome/welcome.html
46
5. Navigant Consulting – Project Risk Management

Navigant Consulting understands project risk. Recognized as a leading provider of
construction dispute mitigation and resolution services, our professionals have
worked to resolve tough situations on over 5,000 major public and private sector
projects, and have gained key insights on their root causes. In addition, our team of
construction consultants has broad practical experience managing complex
construction projects across major industry sectors, as well as in-depth expertise
in key aspects of the planning, design and construction processes.
Link: http://www.navigantconsulting.com/
industries/construction/project_risk_management_prm/
Brainstorming
1. Brainstorming – Brainstorming
Web specialized on Brainstorming.
Link: http://www.brainstorming.co.uk/contents.html
2. Brainstorming Services
Infinite Innovations Ltd is a company dedicated to the use and development of
creative thinking and brainstorming. We are knowledgeable in all aspects of
corporate change and organizational development, with a focus on business
creativity and innovation.
Link: http://www.brainstorming.co.uk/extra/services.html
3. Brainstorming Company Services - Brainstorming

Brainstorm's services consist of graphic design, marketing and advertising, event
services, DMC services, VIP services, training services, consulting services, real
estate services, sport and health services, product development, company services.
Link: http://www.fi-brainstorm.com/en/services/
4. Brainstormbeyond – Brainstorming
A privately owned Missouri LLC located in Kansas City, we are a member of a
network of company brands determined to help small businesses grow by
providing supplemental support to free up company time so they can concentrate
on their core business.
- Brainstorm Sessions.
Link: http://www.brainstormbeyond.com/services.htm
Delphi Method
47
1. Delphi Mentor – Delphi Method

As of September 2009, we are repositioning the original Delphi Mentor proposal to
a different level, changing both the pricing structure and the services included in
the flat-fee offer. Rather than including actual support and mentoring activities in
the (much higher) fee, we are offering a basic consulting level (either in dedicated
newsgroup areas or shared ones) for a very low fee.
Link: http://www.delphimentor.com/default.htm
Root Cause Analysis

1. RootCase - Root Cause Analysis
Root Cause Analysis - REASON guides you straight to the systemic root
causes of operations problems, with a repeatable problem solving process,
criteria for accuracy and objective analyses that pinpoint your best and
most cost-effective solutions for control and prevention.
Link: http://www.rootcause.com/
2. Bill-Willson – Root Cause Analysis

This site offers information on the purpose, methods, and process of root
cause analysis. It currently does not teach you how to perform RCA,
although that is a long-range goal. Instead, it offers articles related to the
underlying theory and philosophy... this site is very much concerned with
fundamental concepts.
Link: http://www.bill-wilson.net/root-cause-analysis
3. Nrls – Root Cause Analysis

This set of tools are designed to be used to record the findings from Root
Cause Analysis (RCA) investigations. They lead investigation teams through
best practice in investigation and report writing. The tools should be used
to record the findings from root cause analysis investigations. They are
designed to support the capture and sharing of actionable learning from
investigations.
Link: http://www.nrls.npsa.nhs.uk/resources/?entryid45=59847&
4. Apollorca – Root Cause Analysis

Apollo provides root cause analysis (RCA) training, consulting and software
solutions to leading companies around the globe. If you are interested in attending
an Apollo seminar, please see below, or visit our seminars page for a full listing.
Link: http://www.apollorca.com/
5. RootCause – Root Cause Analysis

The REASON Root Cause Analysis expert system software guides your
investigation step-by-step, making sure that you ask all of the right questions at
48
the right time. It interacts with you at each step to keep you on track and to
challenge your thinking, so that you don’t miss anything.
Link: http://www.rootcause.com/REASON6.htm
6. Idcon – Root Cause Analysis

We see that 80-90% of all problems can be eliminated by training and
implementing basic problem solving methods for the frontline (operators,
craftspeople, and first line supervision). The remaining 10-20% of the problems
that are harder to solve should go through more structured problem solving where
more people are involved. The second level of problem solving requires facilitator
support.
The training classes we offer are:
Root Cause Analysis Training for the frontline
Facilitator Training for Root Cause Analysis
Link: http://www.idcon.com/root-cause-analysis.htm
Montecarlo Technique
1. Stud2 – Montecarlo Technique: Specialized web
The method is called after the city in the Monaco principality, because of a roulette,
a simple random number generator. The name and the systematic development of
Monte Carlo methods dates from about 1944.
Link: http://stud2.tuwien.ac.at/~e9527412/index.html
49
GESTION DEL ABASTECIMIENTO
Project Procurement Management
1. Training Classes – Project Procurement Management

If project success is to be achieved, products, services, or results often must be
purchased or acquired from elsewhere within, or outside of, the organization. This
process of acquisition and purchasing is Project Procurement Management, and it
is a critical aspect of any project. As you advance in this course, you will gain an
understanding of what processes are involved in Project Procurement
Management, and how these processes interact with the overall project life cycle.
classes.com/programs/02/37/23746_planning_project_procurement_and_request
ing_seller_responses.php
2. Ttomanagement – Project Procurement Management: Online Course
TTO Management provides procurement services for high profile projects in
Caspian region, Sakhalin region and north-east Russia. We have good track record
on major oil and gas construction projects and have profound understanding of
business environment in target regions as well as internationally. Our continuous
efforts to develop sound solutions and management models focus to provide
maximum benefit to our client better performance both in schedule and costs.
Link: http://www.ttomanagement.com/
3. Sfsu – Project Procurement Management: Online Course
This course will cover the six processes of the project procurement management
knowledge area – plan purchases and acquisitions, plan contracting, request seller
response, select sellers, contract administration, and contract closure. Process
components included in A Guide to the Project Management Body of Knowledge
(PMBOK® Guide), will be analyzed and explained.
Link: http://www.cel.sfsu.edu/projectmanagement/
classes.cfm?selection=classes&ID=1316572&period=20102&ps=PROJM
50

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Contacto: informes@dharma-consulting.com, Página Web: www.dharmacon.net,

1. Project Management Institute:

We serve practitioners and organizations with standards that describe good

2. International Project Management Association

IPMA® is a world leading non-profit making project management organisation.

3. American Management Association

AMA's approach to improving performance combines experiential learning—

4. Project Management Association

We provide Project Management Training and Certification Programs including

Our certification program involves an online Exam containing two elements:

5. Association for Projects Managers

APM is dedicated to information dissemination and education for project

6. American Society for the Advancement of Project Management

7. TPMA – Telecommunications Project Management Asociation

TPMA provides project management training and certification programs based on

8. Project Auditors LCC

Their services are:

Project Management training

Project recovery assistance

9. Project Management Student Association

10. NORDNET – Network of Nordic Project Management Associations

11. APM – Training

12. IPMC GLOBAL – International Project Management Commission

14. Project Management Practice INC.

15. PM Solutions – Project Management Solutions Company Overview

16. Center for Project Management

17. Project Management Benchmarking Network

The Project Management Benchmarking Network (PMB) is currently a free

18. Fissure – Simulation Powered Learning

Our workshops offer experiential skill-building in Business Analysis, Project

Project Integration Management

1. Aditya – Project Integration Management:

2. Traning Classes – Project Integration Management:

Objetives of the Course

- Creating the Project Charter

- Defining the project Solution

- Overseeing a successful project

- Integration change and closing the project

3. CertChamp – Project Integration Management:

“Project stakeholder management is a key stakeholder skill – as your stakeholders

2. Project Stakeholders Management

Specialized site in Stakeholder management, with business publications and ready

"Any person or organization that is actively involved in a project, or whose

3. Learning Tree International

Learning Tree International is a world leader in hands-on training for Management

“Stakeholder management is essential to a successful project. Projects can fail

Nota: Al accede al Site, dar click en Business Solutions >> Stakeholders

4. 361 Degrees – Stakeholders Management:

361 Degrees Stakeholder Management Services is an innovative Perth based

“While stakeholder management can be complex, a well designed and

5. AB&P – Stakeholders Management:

6. Grayling – Stakeholders Management:

Grayling is a global company with a difference; our international reach means we

1. Institute of Configuration Management – Configuration Management:

2. Configuration Management Inc. – Configuration Management:

Configuration Management, Inc. is a leading provider of Enterprise Change

3. Configuration Management Community – Configuration Management:

CM Community. This is an independent website promoting the best Configuration

4. CM Crossroads – Configuration Management:

Enterprise CM refers to implementing Configuration Management across an entire

5. Configuration Management Benchmarking Group – Configuration Management:

6. iNTCCM – Configuration Management:

The international Certification of Configuration Management association - iNTCCM