Travel English - LIVES

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LESSON 1 – PLACES AND SIGNS
Nesta lição, estudaremos os principais lugares e as placas e sinais mais

comuns em aeroportos. Primeiro, vamos conhecer algumas palavras
importantes:
departure partida arrival chegada

customs alfândega passport control controle de
passaporte
airlines companhias currency câmbio monetário
aéreas exchange
taxi, cab táxi gate portão
terminal terminal lost and found achados e
perdidos
ATM caixa eletrônico baggage claim retirada de
bagagens
food court praça de connecting voos de conexão
alimentação flights
Exercise 1: Ligue as colunas:

(a) departure ( ) retirada de bagagens
(b) arrival ( ) portão
(c) customs ( ) terminal
(d) passport control ( ) voos de conexão
(e) airlines ( ) caixa eletrônico
(f) currency exchange ( ) praça de alimentação
(g) taxi, cab ( ) alfândega
(h) gate ( ) controle de passaporte
(i) terminal ( ) achados e perdidos
(j) lost and found ( ) partida
(k) ATM ( ) chegada
(l) baggage claim ( ) táxi
(m) food court ( ) câmbio monetário
(n) connecting flights ( ) companhias aéreas
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Exercise 2:
Where can I find the/a/an please?
1- Onde eu posso encontrar as companhias áreas?

______________________________________________________________________________
2- Onde eu posso encontrar a praça de alimentação?

______________________________________________________________________________
3- Onde eu posso encontrar a retirada de bagagem?

______________________________________________________________________________
4- Onde eu posso encontrar o portão 10C?

______________________________________________________________________________
5- Onde eu posso encontrar o portão 7A?

______________________________________________________________________________
6- Onde eu posso encontrar um caixa eletrônico?

______________________________________________________________________________
7- Onde eu posso encontrar o terminal 2?

______________________________________________________________________________
8- Onde eu posso encontrar o terminal 3?

______________________________________________________________________________
9- Onde eu posso encontrar a alfândega?

______________________________________________________________________________
10- Onde eu posso encontrar os achados e perdidos?

______________________________________________________________________________
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Agora veremos algumas das placas e sinais mais comuns:
1.
2.
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3.
4.
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LESSON 2 – FLIGHT INFORMATION DISPLAY
Agora veremos como funciona o display de voos, que é muito importante para
você se localizar dentro do aeroporto. Primeiro, vejamos algumas palavras
importantes:
time hora, horário destination destino

flight voo gate portão
remarks/status considerações gate open portão aberto
boarding embarcando gate closing portão fechando
on time na hora scheduled agendado
rescheduled reagendado delayed atrasado
new gate novo portão final/last call última chamada
departed partiu canceled cancelado
check-in open check-in aberto check-in at check-in em
kiosks quiosques
Vamos analisar um exemplo de “Flight Information Display”:
Flight no Destination Time Gate Remarks

SG8515 New York 7:00 A15 Gate closed
LA1020 Paris 7:20 C20 Boarding
FI5075 Berlin 8:15 F25 Check-in open
DP1330 Tokyo 9:00 H12 Canceled
XO6019 São Paulo 9:15 J10 Delayed
1- Translate and answer:
a) Qual é o destino do voo que parte às 9:00?

______________________________________________________________________________
b) Qual é o portão do voo DP1330?
______________________________________________________________________________
c) Qual é o horário do voo para Berlim?
______________________________________________________________________________
d) Qual é o status do voo LA1020?
______________________________________________________________________________
e) Qual é o destino do voo XO6019?
______________________________________________________________________________
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f) Qual é o horário do voo do portão C20?
______________________________________________________________________________
g) Qual é o status do voo para Tóquio?
______________________________________________________________________________
h) Qual é o portão do voo SG8515?
______________________________________________________________________________
2- Listen and complete:
FLIGHT DESTINATION TIME
Z906
PC707
Z0714
LB691
DE717
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LESSON 3 – CHECKING IN
Agora veremos um exemplo de diálogo para realizar o check-in:
Agent: Good morning! May I have your Agente: Bom dia! Posso ver seu
passport and ticket, please? passaporte e passagem, por favor?
You: Here you are. Você: Aqui está.
Agent: Are you checking any bags? Agente: Você vai despachar alguma
mala?
You: Just one.
Você: Somente uma.
Agent: Place your bag on the scale,
please. Agente: Coloque sua bagagem na
balança, por favor.
Agent: You have a connecting flight in Agente: Você tem um voo de conexão
Los Angeles. em Los Angeles.
You: Do I have to pick up my luggage? Você: Eu tenho que pegar minha

bagagem?
Agent: No. It’ll go straight to New York.
Here are your boarding passes. Your Agente: Não. Ela vai direto para Nova
gate number is 15A. Your flight leaves Iorque. Aqui estão seus cartões de
at 3:45. embarque. O número do seu portão é
15A. Seu voo parte às 3:45.
You: Thank you. Você: Obrigado.
Agent: You’re welcome. Have a nice Agente: De nada. Tenha uma boa
trip! viagem!
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1- Write in English and make a sentence:
a) balança:
___________________________________________________________________
b) viagem:
___________________________________________________________________
c) bagagem:
___________________________________________________________________
d) voo de conexão:
___________________________________________________________________
e) direto:
___________________________________________________________________
f) cartão de embarque:
___________________________________________________________________
g) passaporte:
___________________________________________________________________
h) passagem:
___________________________________________________________________
i) posicionar:
___________________________________________________________________
j) coletar:
___________________________________________________________________
a) Your gate number is __________. Your flight leaves at ______________.

b) Your gate number is __________. Your flight leaves at ______________.
c) Your gate number is __________. Your flight leaves at ______________.
d) Your gate number is __________. Your flight leaves at ______________.
e) Your gate number is __________. Your flight leaves at ______________.
f) Your gate number is __________. Your flight leaves at ______________.
g) Your gate number is __________. Your flight leaves at ______________.
h) Your gate number is __________. Your flight leaves at ______________.
i) Your gate number is __________. Your flight leaves at ______________.
j) Your gate number is __________. Your flight leaves at ______________.
a) You have a connecting flight in ________________________________________.

b) You have a connecting flight in ________________________________________.
c) You have a connecting flight in ________________________________________.
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d) You have a connecting flight in ________________________________________.
e) You have a connecting flight in ________________________________________.
f) You have a connecting flight in ________________________________________.
g) You have a connecting flight in ________________________________________.
h) You have a connecting flight in ________________________________________.
i) You have a connecting flight in ________________________________________.
j) You have a connecting flight in ________________________________________.
4- How many bags are they in? Listen and answer:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
LESSON 4 – IMMIGRATION / PASSPORT CONTROL
Depois de desembarcar de um voo internacional, o passageiro terá que passar

por 3 passos:
1) Immigration (Imigração) – cuida da entrada de pessoas no país.
2) Baggage Claim (Retirada de Bagagem).
3) Customs (Alfândega) – cuida da entrada de mercadorias.
Vejamos algumas das perguntas mais comuns feitas na Imigração e Controle

de Passaportes, além de exemplos de respostas:
• Where are you coming from?

De onde você vem?
I am coming from Brazil, but I had a connecting flight in Spain.
Eu estou vindo do Brasil, mas eu tive um voo de conexão na Espanha.
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• What’s the purpose of your trip?
Qual o propósito de sua viagem?
Tourism.
Turismo.
Business.
Negócios.
I came to visit a friend.
Eu vim visitar um amigo.
I am here to study English.
Eu estou aqui para estudar inglês.
• How long are you staying?

Quanto tempo você vai ficar?
Two weeks.
Duas semanas.
One month.
Um mês.
Ten days.
Dez dias.
• Where are you staying?

Onde você vai ficar?
At a hotel. The address is 857, Washington Street.
Em um hotel. O endereço é 857, Rua Washington.
In a friend’s house. The address is 972, Roosevelt Avenue.
Na casa de um amigo. O endereço é Avenida Roosevelt, 972.
• Is this your first time in the US?

Essa é sua primeira vez nos EUA?
Yes, it is.
Sim.
No, it isn’t. It’s my second time.
Não. Esta é a minha segunda vez.
Vamos praticar! Responda as perguntas utilizando as informações dadas:
a) Where are you coming from?

(Eu estou vindo do Brasil, mas eu tive um voo de conexão no México.)
___________________________________________________________________
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b) Where are you coming from?
(Eu estou vindo do Brasil, mas eu tive um voo de conexão em Portugal.)
___________________________________________________________________
c) What’s the purpose of your trip?
(Eu vim visitar meu irmão.)
___________________________________________________________________
d) What’s the purpose of your trip?
(Turismo.)
___________________________________________________________________
e) How long are you staying?
(Oito dias.)
___________________________________________________________________
f) Where are you staying?
(Em um hotel. O endereço é Avenida Ford, 115.)
___________________________________________________________________
g) Where are you staying?
(Na casa de minha irmã. O endereço é Rua Kennedy, 381.)
___________________________________________________________________
h) Is this your first time in England?

(Não. Esta é a minha segunda vez.)
___________________________________________________________________
LESSON 5 – BAGGAGE CLAIM
As bagagens geralmente estarão no baggage carousel ou no chão.

Se todas as suas malas chegaram e está tudo bem, agora é só prosseguir e
passar pela alfândega. Se uma ou todas as suas malas não chegaram, dirija-se
até o balcão da empresa aérea que estará no baggage claim e relate o
acontecido.
Vejamos algumas palavras importantes nessa situação:
form formulário first name primeiro nome

last name / sobrenome middle name nome do meio
surname / family
name
address endereço flight number número do voo
arrival time horário de length of stay duração da
chegada estadia
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description descrição contents conteúdos
how many quantos/quantas missing faltando
sign assinar signature assinatura
Agora vamos analisar um diálogo de alguém cuja mala não chegou:
Agent: How can I help you? Agente: Como posso te ajudar?
You: My luggage hasn’t arrived. Você: Minha bagagem não chegou.
Agent: How many suitcases are Agente: Quantas malas estão faltando?
missing?
Você: Uma.
You: One.
Agente: Você pode descrevê-la?
Agent: Can you describe it?
Você: Sim. Minha mala é média, azul e
You: Yes. My suitcase is medium-sized, de material rígido.
blue and hard-sided.
Agente: Qual é o seu endereço nos
Agent: What’s your address in the US? EUA?
You: It’s 853, Taylor Street. Você: Rua Taylor, 853.
Agent: What’s in the suitcase? Agente: O que tem dentro da mala?
You: Clothes and footwear. Você: Roupas e calçados.
Agent: Can you fill in this form, please? Agente: Você pode preencher esse
formulário, por favor?
Vamos praticar esse diálogo utilizando as seguintes informações:
Task A
• 2 malas faltando.
• Malas pequenas, pretas e de material macio.
• Endereço: Avenida Pierce, 220.
• Conteúdos: roupas e livros.
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Task B
• 1 mala faltando.
• Mala grande, azul e feita de material rígido.
• Endereço: Rua Grant, 178.
• Conteúdos: itens de higiene pessoal e roupas.
Você pode precisar preencher um formulário, geralmente com as seguintes

informações:
Lost Luggage Form
First name
Family name
Address (in the US)
Length of stay
Flight no.
Description of
luggage
Contents
LESSON 6 – AT THE CUSTOMS
A alfândega é responsável por controlar o fluxo de mercadorias, incluindo

animais, itens pessoais e perigosos. O agente de alfândega pode pedir para
analisar o conteúdo da bagagem, caso seja necessário. Vejamos algumas
perguntas que podem ser feitas nesse momento, além daquelas que já foram
estudadas.
• What’s your final destination?

Qual é o seu destino final?
It’s Portland, Oregon.
É Portland, Oregon.
• What do you do back in your country?

O que você faz lá em seu país?
I’m a teacher.
Eu sou professor.
I’m an engineer.
Eu sou engenheiro.
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• Have you been to the US before?
Você já esteve nos EUA antes?
No, this is my first time.
Não, essa é a minha primeira vez.
• What kind of things are there in your suitcase?

Que tipo de coisas há na sua mala?
There are clothes and toiletries.
Há roupas e artigos de higiene.
There are clothes, accessories, sunscreen and pain relievers.
Há roupas, acessórios, protetor solar e analgésicos.
Vamos praticar! Responda as perguntas utilizando as informações dadas:
a) What’s your final destination?

(É Grand Rapids, Michigan.)
___________________________________________________________________
b) What do you do back in your country?
(Eu sou estudante.)
___________________________________________________________________
c) What do you do back in your country?
(Eu sou advogado.)
___________________________________________________________________
d) Have you been to the US before?
(Sim, essa é a minha segunda vez.)
___________________________________________________________________
e) What kind of things are there in your suitcase?
(Há roupas, calçados e um adaptador de tomada.)
___________________________________________________________________
f) What kind of things are there in your suitcase?
(Há roupas, um laptop e um carregador.)
___________________________________________________________________
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PART 1 – EXERCISES
1. Faça as palavras cruzadas abaixo:
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2. Ligue as colunas:
(a) departure ( ) controle de passaporte

(b) arrival ( ) táxi
(c) customs ( ) câmbio monetário
(d) passport control ( ) terminal
(e) airlines ( ) voos de conexão
(f) currency exchange ( ) praça de alimentação
(g) taxi, cab ( ) partida
(h) gate ( ) chegada
(i) terminal ( ) retirada de bagagens
(j) lost and found ( ) achados e perdidos
(k) ATM ( ) portão
(l) baggage claim ( ) alfândega
(m) food court ( ) caixa eletrônico
(n) connecting flights ( ) companhias aéreas
3. Com base nesse “Flight Information Display”, responda as perguntas:
Flight no Destination Time Gate Remarks

NP1781 Rio de Janeiro 6:00 K10 Boarding
JY5519 Madrid 7:45 A12 Gate closed
AW3740 New York 8:10 C03 Canceled
ML8418 Paris 9:30 P08 Delayed
ZU4530 Mexico City 10:15 B20 Check-in open
a) Qual é o status do voo para Nova Iorque? _____________________________.

b) Qual é o horário do voo para Rio de Janeiro? ___________________________.
c) Qual é o destino do voo ML8418? ____________________________________.
d) Qual é o portão do voo que parte às 7:45? _____________________________.
e) Qual é o status do voo do portão K10? ________________________________.
f) Qual é o horário do voo AW3740? ____________________________________.
g) Qual é o portão do voo para Rio de Janeiro? ___________________________.
h) Qual é o destino do voo que parte às 10:15? ___________________________.
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4. Complete o diálogo com as palavras abaixo:
flight – you – Here – scale – trip
leaves – pick – passport – one – boarding
Agent: Good morning! May I have your (a) _______________ and ticket, please?
You: (b) _______________ you are.
Agent: Are you checking any bags?
You: Just (c) _______________.
Agent: Place your bag on the (d) _______________, please.
Agent: You have a connecting (e) _______________ in Los Angeles.
You: Do I have to (f) _______________ up my luggage?
Agent: No. It’ll go straight to New York. Here are your (g) _______________
passes. Your gate number is 15A. Your flight (h) _______________ at 3:45.
You: Thank (i) _______________.
Agent: You’re welcome. Have a nice (j) _______________!
5. Responda as perguntas utilizando as informações dadas:
a) Where are you coming from?

(Eu estou vindo do Brasil, mas eu tive um voo de conexão na Espanha.)
___________________________________________________________________
b) Where are you coming from?
(Eu estou vindo do Brasil, mas eu tive um voo de conexão no Panamá.)
___________________________________________________________________
c) What’s the purpose of your trip?
(Eu vim visitar minha tia.)
___________________________________________________________________
d) What’s the purpose of your trip?
(Negócios.)
___________________________________________________________________
e) How long are you staying?
(Duas semanas.)
___________________________________________________________________
f) Where are you staying?
(Em um hotel. O endereço é Rua Hoover, 2140.)
___________________________________________________________________
g) Where are you staying?
(Na casa de meu sobrinho. O endereço é Avenida Harding, 412.)
___________________________________________________________________
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h) Is this your first time in England?
(Sim. Essa é a minha primeira vez.)
___________________________________________________________________
i) Is this your first time in Canada?
(Não. Essa é a minha segunda vez.)
___________________________________________________________________
(a) formulário ( ) first name
(b) sobrenome ( ) form
(c) endereço ( ) flight number
(d) horário de chegada ( ) length of stay
(e) descrição ( ) how many
(f) quantos/quantas ( ) description
(g) assinar ( ) middle name
(h) primeiro nome ( ) sign
(i) nome do meio ( ) missing
(j) número do voo ( ) arrival time
(k) duração da estadia ( ) address
(l) conteúdos ( ) contents
(m) faltando ( ) last name / surname / family name
(n) assinatura ( ) signature

medium-sized – fill – in – luggage – address
missing – describe – footwear
Agent: How can I help you?

You: My (a) _______________ hasn’t arrived.
Agent: How many suitcases are (b) _______________?
You: One.
Agent: Can you (c) _______________ it?
You: Yes. My suitcase is (d) _______________, blue and hard-sided.
Agent: What’s your (e) _______________ in the US?
You: It’s 853, Taylor Street.
Agent: What’s (f) _______________ the suitcase?
You: Clothes and (g) _______________.
Agent: Can you (h) _______________ in this form, please?
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8. Responda as perguntas utilizando as informações dadas:
a) What’s your final destination?

(É Tucson, Arizona.)
___________________________________________________________________
b) What’s your final destination?

(É Los Angeles, Califórnia.)
___________________________________________________________________
c) What do you do back in your country?

(Eu sou médico.)
___________________________________________________________________
d) What do you do back in your country?

(Eu sou professora.)
___________________________________________________________________
e) Have you been to the US before?

(Não, essa é a minha primeira vez.)
___________________________________________________________________
f) Have you been to the US before?

(Sim, essa é a minha segunda vez.)
___________________________________________________________________
g) What kind of things are there in your suitcase?

(Há roupas, calçados e um carregador.)
___________________________________________________________________
h) What kind of things are there in your suitcase?

(Há roupas e artigos de higiene.)
___________________________________________________________________
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9. Escreva as frases em inglês:
a) Aqui está.
___________________________________________________________________
b) Somente uma mala.
___________________________________________________________________
c) Eu tenho que pegar minha bagagem?
___________________________________________________________________
d) Eu estou vindo do Brasil, mas eu tive um voo de conexão na França.
___________________________________________________________________
e) Eu estou aqui para estudar inglês.
___________________________________________________________________
f) Minha bagagem não chegou.
___________________________________________________________________
g) Minha mala é pequena, preta e de material macio.
___________________________________________________________________
h) Meu destino final é Denver, Colorado.
___________________________________________________________________
i) Eu sou advogado.
___________________________________________________________________
j) Há roupas, calçados e artigos de higiene.
___________________________________________________________________
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REVIEW - PART 1
FOLLOW THE SLIDES DURING THE LIVE AND WRITE DOWN YOUR NOTES
HERE:
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TEST – PART 1 – AT THE AIRPORT
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LESSON 1 – INSTRUCTIONS
Primeiramente, vejamos algumas palavras importantes para essa parte de sua

viagem.
Airplane, plane Instructions Tray table
Window seat Fasten your seat belt Crew
Take off Flight attendant Life jacket / life

preserver
Aisle seat Emergency seat Overhead compartment
Row Land Inflight entertainment
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Exercise 1 – Write in English:
a) b) c)
d) e) f)
g) h) i)
j) k) l)
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Agora veremos alguns exemplos de instruções:
Anúncio pré-embarque
This is the pre-boarding Este é o anúncio pré-embarque para o

announcement for flight 15B to voo 15B para Londres.
London.
Nós estamos agora convidando
We are now inviting passengers with passageiros com crianças pequenas e
small children, and any passengers passageiros que precisam de
requiring special assistance, to begin assistência especial para começar a
boarding at this time. embarcar agora.
Anúncio de embarque final
This is the final boarding call for Esta é a chamada de embarque final
passengers on flight 15B to London. para passageiros do voo 15B para
Londres.
Please proceed to gate 5 immediately.
Por favor, prossiga para o portão 5
imediatamente.
Anúncio pré-voo
Ladies and gentlemen, welcome Senhoras e senhores, bem-vindos a

onboard flight 15B with service from bordo do voo 15B de Nova Iorque a
New York to London. Londres.
We ask that you please fasten your

seat belts and secure all baggage in Nós pedimos que vocês por favor
the overhead compartments. apertem seus cintos de segurança e
protejam suas bagagens no
compartimento de bagagem.
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Instruções de segurança
Ladies and gentlemen, on behalf of the Senhoras e senhores, em nome da
crew I ask that you please direct your tripulação, peço que dirijam sua atenção
attention to the monitors above as we aos monitores acima enquanto revisamos
review the emergency procedures. os procedimentos de emergência.
There are six emergency exits on this Existem seis saídas de emergência nesta
aircraft. Take a minute to locate the exit aeronave. Reserve um minuto para
closest to you. localizar a saída mais próxima de você.
Note that the nearest exit may be Observe que a saída mais próxima pode
behind you. Count the number of rows estar atrás de você. Conte o número de
to this exit. Should the cabin fileiras para esta saída. Se a cabine sofrer
experience sudden pressure loss, stay uma perda repentina de pressão,
calm and listen for instructions from mantenha a calma e ouça as instruções
the cabin crew. da tripulação de cabine.
Oxygen masks will drop down from Máscaras de oxigênio cairão de cima de
above your seat. Place the mask over seu assento. Coloque a máscara sobre a
your mouth and nose, like this. boca e o nariz, assim.
Pull the strap to tighten it. If you are Puxe a tira para apertá-la. Se você estiver
traveling with children, make sure that viajando com crianças, certifique-se de
your own mask is on first before colocar sua própria máscara antes de
helping your children. ajudar seus filhos.
In the unlikely event of an emergency No caso improvável de um pouso e

landing and evacuation, leave your evacuação de emergência, deixe sua
carry-on items behind. bagagem de mão para trás.
Life rafts are located below your seats Os botes salva-vidas estão localizados
and emergency lighting will lead you to abaixo de seus assentos e a iluminação
your closest exit and slide. de emergência os levará à saída e ao
escorregador mais próximos.
We ask that you make sure that all
carry-on luggage is stowed away safely Pedimos que você se certifique de que
during the flight. While we wait for take toda a bagagem de mão esteja guardada
off, please take a moment to review the com segurança durante o voo. Enquanto
safety data card in the seat pocket in esperamos pela decolagem, reserve um
front of you. momento para revisar o cartão de dados
de segurança no bolso do assento à sua
frente.
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a) Bem-vindos a bordo do voo 14A.

___________________________________________________________________
b) Por favor, prossiga para o portão 10B imediatamente.
___________________________________________________________________
c) Nós estamos agora convidando passageiros com crianças pequenas.
___________________________________________________________________
d) Existem 4 saídas de emergência nessa aeronave.
___________________________________________________________________
e) Máscaras de oxigênio cairão de cima de seu assento.
___________________________________________________________________
f) Deixe sua bagagem de mão para trás.
___________________________________________________________________
g) Observe que a saída mais próxima pode estar atrás de você.
___________________________________________________________________
h) Puxe a tira para apertá-la.
___________________________________________________________________
Exercise 3 – Dictation:
1- ________________________________________________________________
2- ________________________________________________________________
3- ________________________________________________________________
4- ________________________________________________________________
5- ________________________________________________________________
6- ________________________________________________________________
7- ________________________________________________________________
8- ________________________________________________________________
9- ________________________________________________________________
10- _______________________________________________________________
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Exercise 4- Listen and match the speaker to the announcement.
Speaker 1: _______________________________________________________
Speaker 2: _______________________________________________________
Speaker 3: _______________________________________________________
Speaker 4: _______________________________________________________
Speaker 5: _______________________________________________________
A) Anúncio pré-embarque.
B) Anúncio embarque final.
C) Anúncio pré-voo.
D) Instruções sobre uso da máscara.
E) Instruções sobre saída de emergência.
Exercise 5- Listen and complete:
A) Pull the strap to __________ it. If you are traveling with __________ , make sure
that your own __________ is on __________ before __________ your children.
B) In the __________ event of an __________ landing and __________, leave your

__________ items __________.
C) Life __________ are located __________ your __________ and emergency

lighting will __________ you to your __________ exit and __________.
31
LESSON 2 – ORDERING FOOD
Vamos aprender algumas palavras importantes para pedir comidas/bebidas

dentro do avião:
breakfast lunch bread rolls
cheese scrambled eggs milk
sugar chicken steak
vegetables dessert snack
dinner jam ham
coffee juice salt
32
beef salad vegetarian dish
water oil vinegar
To offer something, we usually use “Would you like a/an/some...?”:

• Would you like a salad?
Você gostaria de uma salada?
• Would you like some dessert?
Você gostaria de sobremesa?
• Would you like some coffee?
Você gostaria de café?
To order something, we can use “Can I

have a/an/some...?”:
• Can I have a snack?
Eu gostaria de um lanche.
• Can I have some juice?
Eu gostaria de suco.
• Can I have some steak?
Eu gostaria de bife.
a) Você gostaria de água?

___________________________________________________________________
b) Você gostaria de frango?
___________________________________________________________________
c) Você gostaria de suco?
___________________________________________________________________
d) Eu gostaria de café.
___________________________________________________________________
33
e) Eu gostaria de um prato vegetariano.
___________________________________________________________________
f) Eu gostaria de açúcar.
___________________________________________________________________
* Se você mencionar um/uma na frase, utilize a/an. Se não mencionar a

quantidade, utilize some.
** A + sons de consoante (a sandwich) e an + sons de vogal (an orange).
Exercise 2 – Complete the sentences with a/an or some:
a) Would you like _____________ salad?

b) Can I have _____________ water?
c) Would you like _____________ sandwich?
d) Can I have _____________ chicken?
e) I would like _____________ vegetarian dish.
f) I would like _____________ coffee.
g) Would you like _____________ juice?
h) Can I have _____________ snack?
1- ________________________________________________________________
2- ________________________________________________________________
3- ________________________________________________________________
4- ________________________________________________________________
5- ________________________________________________________________
6- ________________________________________________________________
7- ________________________________________________________________
8- ________________________________________________________________
34
Exercise 4 – Listen and match:
Person 1:
Person 2:
Person 3:
Person 4:
Person 5:
Exercise 5: Make requests according to the pictures:
a) ______________________________________________
35
b) ______________________________________________
c) ______________________________________________
d) ______________________________________________
e) ______________________________________________
f) ______________________________________________
g) ______________________________________________
h) ______________________________________________
36
LESSON 3 – OTHER REQUESTS
Durante seu voo, você pode precisar pedir outras coisas. Primeiramente,
vejamos um diálogo sobre alimentação no avião:
You: I was asleep during the meal Você: Eu estava dormindo durante o
service. Could I get a meal? serviço de refeição. Posso conseguir
uma refeição?
Attendant: Sure, but we don’t have any
more of the chicken. We only have the Atendente: É claro, mas nós não
salad left. temos mais frango. Só temos salada.
You: I’ll take a salad. Can I also get a Você: Eu vou querer uma salada. Eu
drink? gostaria de uma bebida também.
Attendant: These are our Atendente: Essas são as nossas

complimentary drinks. Beer and wine bebidas gratuitas. Cerveja e vinho
are U$4,00. custam 4 dólares.
You: I’ll have a diet soda. Você: Eu vou querer um refrigerante

diet.
Let’s practice:
Task A
• Não há mais salada, somente peixe.
• Você pede o peixe e uma água com gás.
Task B
• Não há mais bife, somente massa.
• Você pede a massa e suco de laranja.
37
Exercise 1 – Listen and complete the dialogue:
A: I was ____________ during the ____________ service. Could I _____________

a meal?
B: _____________, but we _____________ have _____________ more of the

_____________. We only have _____________ left.
A: I’ll _____________ the _____________. Can I ___________ get a _________?
B: These ____________ our complimentary _____________. _____________ and

are _____________.
A: I’ll _____________ a _____________.
Exercise 2 – Write the person A lines:
A:_________________________________________________________________
___________________________________________________________________
B: Sure, but we don’t have any more of the fish. We only have soup left.
A:_________________________________________________________________
___________________________________________________________________
B: These are our complimentary drinks. Whiskey and wine are $10,00.
A:_________________________________________________________________
___________________________________________________________________
Let’s check some useful sentences:
• It’s very cold. Is it possible to get a blanket?

Está muito frio. É possível eu conseguir um cobertor?
• I would like a pillow, please.

Eu gostaria de um travesseiro, por favor.
• Could I get an airsickness bag, please?

Eu gostaria de um saco para enjoo, por favor.
• Could you help me put this bag in the overhead compartment?

Você poderia me ajudar a colocar essa mochila no compartimento de bagagem?
38
• I would like a pair of earphones.
Eu gostaria de um par de fones de ouvido.
• Please, the person sitting next to me is saying inappropriate things.

Por favor, a pessoa sentada ao meu lado está dizendo coisas inapropriadas.
• The person sitting next to me is snoring loudly.

A pessoa sentada ao meu lado está roncando alto.
• The child sitting next to me is crying non-stop.

A criança sentada ao meu lado está chorando sem parar.
Exercise 3 - Listen and match:
Speaker 1:
Speaker 2:
Speaker 3:
Speaker 4:
Speaker 5:
39
Exercise 4 - Write the useful sentence for each picture:
A) _________________________________________________
B) _________________________________________________
C) _________________________________________________
D) _________________________________________________
E) _________________________________________________
F) _________________________________________________
G) _________________________________________________
H) ________________________________________________
40
LESSON 4 – STARTING A CONVERSATION WITH OTHER PASSENGERS
USEFUL CONVERSATION QUESTIONS:

• Can you speak English?
Yes, I can. I can speak English and Portuguese.
• Hi! What’s your name?

Hello! My name is Jack.
• Where are you from?

I’m from Fortaleza, a city in Brazil. And you?
• Where are you traveling to?

I’m traveling to Paris. And you?
• How often do you travel by airplane?

Only once or twice a year. What about you?
• What do you do back in Brazil/China/Spain?

I’m a police officer. And you?
• Have you ever been to Brazil/China/Spain?

Yes, I have. / No, I haven’t.
• Would you like to visit Brazil/China/Spain?

Yes, I would! / No, I wouldn’t.
Exercise 1- Write in English:

a) Eu sou de São Paulo, uma cidade no Brasil.
___________________________________________________________________
b) Eu estou viajando para Portugal. E você?
___________________________________________________________________
c) Com que frequência você viaja de avião?
___________________________________________________________________
d) O que você faz lá no Canadá?
___________________________________________________________________
e) Eu sou médico. E você?
___________________________________________________________________
f) Você já esteve no Rio de Janeiro?
___________________________________________________________________
41
Exercise 2 – Listen and complete:
Person A:
Name:
From:
Traveling to:
Frequency of
plane trips:
Job:
Countries visited:
Countries would
like to visit:
Person B:
Name:
From:
Traveling to:
Frequency of
plane trips:
Job:
Countries visited:
Countries would
like to visit:
Exercise 3 – Look at picture and write “Have you ever been to...?” questions:
a) __________________________________________________
b) __________________________________________________
42
c) __________________________________________________
d) __________________________________________________
e) __________________________________________________
f) __________________________________________________
1- ________________________________________________________________
2- ________________________________________________________________
3- ________________________________________________________________
4- ________________________________________________________________
5- ________________________________________________________________
6- ________________________________________________________________
7- ________________________________________________________________
8- ________________________________________________________________
9- ________________________________________________________________
10- _______________________________________________________________
43
LESSON 5 – CUSTOMS DECLARATION FORM
Após o voo, os comissários de bordo irão pedir para você preencher o Customs Declaration
Form. Agora veremos as perguntas mais comuns desse formulário e como respondê-las.
Name: Family name:

First (given):
Middle:
Birth date: Month: _____ Day: _____ Year: _____
Number of family members traveling with you:
U.S. Street Address: Hotel name / destination:
City:
State:
Passport issued by (country):
Passport number:
Country of residence:
Countries visited on this trip prior to U.S. arrival:
Airline / Flight No. or Vessel Name:
The primary purpose of this trip is business: Yes: _____ No: _____
I am (We are) bringing
(a) fruits, vegetables, plants, seeds, food, insects: Yes: _____ No: _____
(b) meats, animals, animal/wildlife products: Yes: _____ No: _____
(c) disease agents, cell cultures, snails: Yes: _____ No: _____
(d) soil or have been on a farm/ranch/pasture: Yes: _____ No: _____
I have (We have) been in close proximity of
livestock: Yes: _____ No: _____
I am (We are) carrying currency or monetary
instruments over $10,000 U.S. or foreign
equivalent: Yes: _____ No: _____
I have (We have) comercial merchandise: Yes: _____ No: _____
(articles for sale, samples used for soliciting
orders, or goods that are not considered personal
effects)
VISITORS – the total value of all articles that will
remain in the U.S., including commercial
merchandise is: $
I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND
HAVE MADE A TRUTHFUL DECLARATION.
Signature:
___________________________________________________________________
44
1. Faça as palavras cruzadas abaixo:
45
(a) airplane, plane ( ) comissário de bordo
(b) instructions ( ) colete salva-vidas
(c) tray table ( ) assento do corredor
(d) window seat ( ) saída de emergência
(e) fasten your seat belt ( ) avião
(f) crew ( ) instruções
(g) take off ( ) mesinha-bandeja
(h) flight attendant ( ) decolar
(i) life jacket / life preserver ( ) compartimento de bagagem
(j) aisle seat ( ) fileira
(k) emergency exit ( ) pousar
(l) overhead compartment ( ) assento da janela
(m) row ( ) apertar o cinto de segurança
(n) land ( ) tripulação
3. Escreva as frases em inglês.

Use “Would you like a/an/some...?” e “Can I have a/an/some...?”.
a) Você gostaria de café?
___________________________________________________________________
b) Você gostaria de salada?
___________________________________________________________________
c) Você gostaria de um lanche?
___________________________________________________________________
d) Você gostaria de uma sobremesa?
___________________________________________________________________
e) Eu gostaria de água.
___________________________________________________________________
f) Eu gostaria de um prato vegetariano.
___________________________________________________________________
g) Eu gostaria de sal.
___________________________________________________________________
h) Eu gostaria de queijo e presunto.
___________________________________________________________________
46
diet – Can – only – asleep – meal – wine – but
You: I was (a) _______________ during the meal service. Could I get a (b)
_______________?
Attendant: Sure, (c) _______________ we don’t have any more of the chicken. We
(d) _______________ have the salad left.
You: I’ll take a salad. (e) _______________ I also get a drink?
Attendant: These are our complimentary drinks. Beer and (f) _______________ are
U$4,00.
You: I’ll have a (g) _______________ soda.

a) É possível eu conseguir um travesseiro?
___________________________________________________________________
b) Eu gostaria de um cobertor.
___________________________________________________________________
c) Eu gostaria de um saco para enjoo.
___________________________________________________________________
d) Você poderia me ajudar a colocar essa mochila no compartimento de bagagem?
___________________________________________________________________
e) Eu gostaria de um par de fones de ouvido.
___________________________________________________________________
f) A pessoa sentada ao meu lado está roncando alto.
___________________________________________________________________
g) A criança sentada ao meu lado está chorando sem parar.
___________________________________________________________________
h) A pessoa sentada ao meu lado está dizendo coisas inapropriadas.
___________________________________________________________________
6. Ligue as perguntas e as respostas:

(a) Can you speak English? ( ) I’m a doctor.
(b) What’s your name? ( ) Yes, I would!
(c) Where are you from? ( ) My name is Peter.
(d) Where are you traveling to? ( ) I’m from Curitiba, a city in Brazil.
(e) How often do you travel by airplane? ( ) No, I haven’t.
(f) What do you do back in Brazil? ( ) I’m traveling to New York. And you?
(g) Have you ever been to China? ( ) Yes, I can.
(h) Would you like to visit Spain? ( ) Only once a year.
47
a) Eu sou de Manaus, uma cidade no Brasil.
___________________________________________________________________
b) Eu estou viajando para o Canadá. E você?
___________________________________________________________________
c) Você sabe falar inglês?
___________________________________________________________________
d) O que você faz lá na França?
___________________________________________________________________
e) Eu sou professor. E você?
___________________________________________________________________
f) Você já esteve no Brasil?
___________________________________________________________________
g) Você gostaria de visitar os Estados Unidos?
___________________________________________________________________
h) Com que frequência você viaja de avião?
___________________________________________________________________
8. Imagine sua próxima viagem e preencha o formulário:
Name: Family name:

First (given):
Middle:
Birth date: Month: _____ Day: _____ Year:
_____
Number of family members traveling with
you:
U.S. Street Address: Hotel name / destination:
City:
State:
Passport issued by (country):
Passport number:
Country of residence:
Countries visited on this trip prior to U.S.
arrival:
Airline / Flight No. or Vessel Name:
48
The primary purpose of this trip is Yes: _____ No: _____
business:
I am (We are) bringing
(a) fruits, vegetables, plants, seeds, food, Yes: _____ No: _____
insects: Yes: _____ No: _____
(b) meats, animals, animal/wildlife Yes: _____ No: _____
products: Yes: _____ No: _____
(c) disease agents, cell cultures, snails:
(d) soil or have been on a
farm/ranch/pasture:
I have (We have) been in close proximity of
livestock: Yes: _____ No: _____
I am (We are) carrying currency or
monetary instruments over $10,000 U.S. or
foreign equivalent: Yes: _____ No: _____
I have (We have) comercial merchandise: Yes: _____ No: _____
(articles for sale, samples used for
soliciting orders, or goods that are not
considered personal effects)
VISITORS – the total value of all articles
that will remain in the U.S., including
commercial merchandise is: $
REVIEW - PART 2
HERE:
___________________________________________________________________
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49
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TEST – PART 2 – INSIDE THE AIRPLANE
51
52
LESSON 1 – TYPES OF COFFEE
Primeiramente, vamos conhecer os principais tipos de café:
To make an order, the most common sentence is: “Can I have a/an/some...?”:
• Can I have a cappuccino?

Eu gostaria de um cappuccino.
• Can I have a latte?
Eu gostaria de um latte.
• Can I have an Americano?
Eu gostaria de um Americano.
• Can I have an espresso?
Eu gostaria de um expresso.
You can also specify the sizes:

• Small = pequeno.
• Medium/Regular = médio.
• Large = grande.
53
Exercise 1 – Let’s practice! Write in English:
a) Eu gostaria de um cappuccino pequeno.
___________________________________________________________________
b) Eu gostaria de um mocha.
___________________________________________________________________
c) Eu gostaria de um Americano grande.
___________________________________________________________________
d) Eu gostaria de um latte médio.
___________________________________________________________________
e) Eu gostaria de um expresso.
___________________________________________________________________
f) Eu gostaria de um macchiato.
___________________________________________________________________
Exercise 2 – Listen and write what the person has ordered:
Person 1: ___________________________________________________________
Person 2: ___________________________________________________________
Person 3: ___________________________________________________________
Person 4: ___________________________________________________________
Person 5: ___________________________________________________________
Exercise 3 – Listen and write the sentences:
1) _________________________________________________________________
2) _________________________________________________________________
3) _________________________________________________________________
4) _________________________________________________________________
5) _________________________________________________________________
6) _________________________________________________________________
7) _________________________________________________________________
8) _________________________________________________________________
54
LESSON 2 – OTHER DRINKS
Now, let’s study kinds of drinks:
hot tea iced tea iced coffee
cold coffee juice sparkling water
still water mineral water smoothie
soda, soft drink lemonade hot chocolate
55
You can add to your drink:
• Cinnamon – canela.
• Sugar – açúcar.
• Vanilla – baunilha.
• Chocolate – chocolate.
• Sweetener – adoçante.
Besides “Can I have a/an/some…?,

you can use "I would like
a/an/some…":
• I would like a soft drink.
Eu gostaria de um refrigerante.
• I would like some cinnamon.
Eu gostaria de canela.
• I would like some juice.
Eu gostaria de suco.
Exersice 1 – Let’s practice! Write in English:
a) Eu gostaria de uma limonada.

___________________________________________________________________
b) Eu gostaria de um smoothie.
___________________________________________________________________
c) Eu gostaria de adoçante.
___________________________________________________________________
d) Eu gostaria de açúcar.
___________________________________________________________________
e) Eu gostaria de chá quente.
___________________________________________________________________
f) Eu gostaria de água sem gás.
___________________________________________________________________
Exercise 2 – Listen to the waiter and match the names and the drinks:
(1) John ( ) iced tea

(2) Sandra ( ) lemonade
(3) Paul ( ) juice
(4) Henry ( ) soda
(5) Anna ( ) hot chocolate
56
Exercise 3 – Write orders and add something to your drink:
Can I have _______________?

I would also like _____________.
a) Water
___________________________________________________________________
___________________________________________________________________
b) Coffee
___________________________________________________________________
___________________________________________________________________
c) Juice
___________________________________________________________________
___________________________________________________________________
d) Tea
___________________________________________________________________
___________________________________________________________________
e) Lemonade
___________________________________________________________________
___________________________________________________________________
57
LESSON 3 – FOOD
Let’s see some café food:
cake sausage omelet bagel
cookies donut cupcake snack
ice cream egg sandwich wrap
pie brownie muffin yogurt
58
fruit salad potato chips waffle cheesecake
Exercise 1 - Let’s practice! Write the sentences in English using “Can I have
a/an/some...?”.
a) Eu gostaria de um donut.
___________________________________________________________________
b) Eu gostaria de um sanduíche.
___________________________________________________________________
c) Eu gostaria de sorvete.
___________________________________________________________________
d) Eu gostaria de torta.
___________________________________________________________________
e) Eu gostaria de um bolinho.
___________________________________________________________________
Exercise 2 – Make orders according to the pictures:
a)
___________________________________________________________________
___________________________________________________________________
59
b)
___________________________________________________________________
___________________________________________________________________
c)
___________________________________________________________________
___________________________________________________________________
Exercise 3 – Listen and write the orders:
a) _________________________________________________________________
___________________________________________________________________
___________________________________________________________________
b) _________________________________________________________________
___________________________________________________________________
___________________________________________________________________
c) _________________________________________________________________
___________________________________________________________________
___________________________________________________________________
d) _________________________________________________________________
___________________________________________________________________
___________________________________________________________________
e) _________________________________________________________________
___________________________________________________________________
___________________________________________________________________
60
LESSON 4 – COFFEE SHOP DIALOGUE
Let’s practice with a dialogue:
Attendant: Good morning. May I take Atendente: Bom dia. Posso anotar o
your order? seu pedido?
You: Can I have a latte? Você: Eu gostaria de um latte.
Attendant: What size would you like? Atendente: Que tamanho você
gostaria?
You: Large, please.
Você: Grande, por favor.
Attendant: Anything else?
Atendente: Mais alguma coisa?
You: I would like a muffin, please.
Você: Eu gostaria de um bolinho, por
Attendant: That’s U$6.50. favor.
You: OK. Here’s U$7.00. Atendente: São U$6.50.
Attendant: Here’s your change. You Você: OK. Aqui estão U$7.00.
can pick up your order over there.
Attendente: Aqui está seu troco. Você
You: Thank you! pode pegar o seu pedido logo ali.
Você: Obrigado!
Exercise 1 – Let’s practice using this information:
Task A
• Bebida: um cappuccino médio.
• Comida: ovos e salsichas.
• Preço: U$12.50.
Task B
• Bebida: café preto pequeno.
• Comida: torta.
• Preço: U$10.50.
61
Exercise 2 – Listen and put true or false. Correct the wrong sentences:
a) The woman wants a large cappuccino. __________________________________

b) She wants extra sugar. ______________________________________________
c) The total is $25,00. __________________________________________________
d) She doesn’t need change. ____________________________________________
Let’s check other useful questions:
• Where can I find sugar?

Onde eu posso encontrar açúcar?
• For here or to go?
Para comer aqui ou para levar?
• How much is it?
Quanto isso custa?
• How much is the pie?
Quanto custa a torta?
• Anything to eat?
Algo para comer?
• Here you are. / Here it is.
Aqui está.

a) Onde eu posso encontrar adoçante?
___________________________________________________________________
b) Onde eu posso encontrar canela?
___________________________________________________________________
c) Eu gostaria de um cappuccino pequeno.
___________________________________________________________________
d) Eu gostaria de uma limonada.
___________________________________________________________________
e) Quanto custa o bolo?
___________________________________________________________________
f) Quanto custa o expresso?
___________________________________________________________________
g) Aqui está.
___________________________________________________________________
h) Algo para comer?
___________________________________________________________________
62
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
1. Match:
a) ( ) Americano
b) ( ) Mocha
c) ( ) Latte
d) ( ) Black
e) ( ) Espresso
63
f) ( ) Cappuccino
g) ( ) Macchiato
2. Do the crossword:
64
3. Write in English. Use “Can I have a/an/some...?”.
a) Eu gostaria de um cappuccino médio.
___________________________________________________________________
b) Eu gostaria de um macchiato.
___________________________________________________________________
c) Eu gostaria de um Americano pequeno.
___________________________________________________________________
d) Eu gostaria de um latte grande.
___________________________________________________________________
e) Eu gostaria de um expresso.
___________________________________________________________________
f) Eu gostaria de um café preto.
___________________________________________________________________
g) Eu gostaria de um refrigerante.
___________________________________________________________________
h) Eu gostaria de um smoothie.
___________________________________________________________________
i) Eu gostaria de torta.
___________________________________________________________________
j) Eu gostaria de um donut.
___________________________________________________________________
k) Eu gostaria de um bolinho.
___________________________________________________________________
l) Eu gostaria de sorvete.
___________________________________________________________________
4. Write in English. Use “I would like a/an/some...”.

a) Eu gostaria de um expresso.
___________________________________________________________________
b) Eu gostaria de um latte médio.
___________________________________________________________________
c) Eu gostaria de uma limonada.
___________________________________________________________________
d) Eu gostaria de água mineral.
___________________________________________________________________
e) Eu gostaria de chá quente.
___________________________________________________________________
f) Eu gostaria de água com gás.
___________________________________________________________________
65
g) Eu gostaria de um refrigerante.
___________________________________________________________________
h) Eu gostaria de chocolate quente.
___________________________________________________________________
i) Eu gostaria de um sanduíche.
___________________________________________________________________
j) Eu gostaria de omelete.
___________________________________________________________________
5. Complete the dialogue using the words below:

please – change – you – have
order – size – Anything – up
Attendant: Good morning. May I take your (a) _______________?

You: Can I (b) _______________ a latte?
Attendant: What (c) _______________ would you like?
You: Large, (d) _______________.
Attendant: (e) _______________ else?
You: I would like a muffin, please.
Attendant: That’s U$6.30.
You: OK. Here’s U$7.00.
Attendant: Here’s your (f) _______________. You can pick (g) _______________
your order over there.
You: Thank (h) _______________!
6. Write in English:
a) Onde eu posso encontrar sal?
___________________________________________________________________
b) Onde eu posso encontrar baunilha?
___________________________________________________________________
c) Eu gostaria de um latte médio.
___________________________________________________________________
d) Eu gostaria de um smoothie.
___________________________________________________________________
e) Quanto custa a torta?
___________________________________________________________________
f) Quanto custa o chá gelado?
___________________________________________________________________
g) Quanto custa o brownie?
___________________________________________________________________
66
h) Quanto custa o sanduíche?
___________________________________________________________________
i) Aqui está.
___________________________________________________________________
j) Algo para beber?
___________________________________________________________________
REVIEW - PART 3
HERE:
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TEST – PART 3 – AT A COFFEE SHOP
68
69
LESSON 1 – HOTEL VOCABULARY
Let’s learn some hotel vocabulary:
Reception elevator / lift single room double room

Recepção elevador quarto de solteiro quarto de casal
first floor second floor third floor fourth floor

primeiro andar segundo andar terceiro andar quarto andar
guest receptionist reservation / ID card

hóspede Recepcionista booking Carteira de identidade
reserva
smoking room non-smoking room stay sign

quarto de fumante quarto de não- estadia assinar
fumante
Sir – Senhor
Madam – Madame
70
1- Match the columns:
(a) reception ( ) reserva

(b) elevator / lift ( ) senhora
(c) single room ( ) primeiro andar
(d) double room ( ) carteira de identidade
(e) first floor ( ) recepcionista
(f) second floor ( ) quarto de casal
(g) guest ( ) assinar
(h) receptionist ( ) hóspede
(i) reservation / booking ( ) elevador
(j) ID card ( ) quarto de solteiro
(k) smoking room ( ) segundo andar
(l) non-smoking room ( ) senhor
(m) stay ( ) recepção
(n) sign ( ) quarto de não fumante
(o) sir ( ) estadia
(p) madam ( ) quarto de fumante
2- Picture dictation:
a) ______________________________ b)________________________________
c) ______________________________ d)________________________________
e) ______________________________ f)________________________________
g) ______________________________ h)________________________________
i) _______________________________ j)________________________________
k) _______________________________ l)________________________________
3- Listen and write where the people are:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
71
LESSON 2 – CHECKING IN
Now, let’s learn a hotel dialogue:
Receptionist: Good evening, sir. Recepcionista: Boa noite, senhor.
Guest: Good evening. I have a Hóspede: Boa noite. Eu tenho uma

reservation. My name is Jacob Miller. reserva. Meu nome é Jacob Miller.
Receptionist: Can you spell that, Recepcionista: Pode soletrar, por

please? favor?
Guest: M-I-L-L-E-R Hóspede: M-I-L-L-E-R
Receptionist: For three nights? Recepcionista: Por três noites?
Guest: Yes, that’s right. Hóspede: Sim, isso mesmo.
Receptionist: Can I see your ID card, Recepcionista: Posso ver sua carteira
please? de identidade, por favor?
Guest: Just a moment. Here you are. Hóspede: Um momento. Aqui está.
Receptionist: Thank you. Can you sign Recepcionista: Obrigado. Pode assinar
here, please? aqui, por favor?
Guest: Sure. Hóspede: Claro.
Receptionist: Would you like a smoking Recepcionista: Você gostaria de um

or non-smoking room? quarto para fumante ou não fumante?
Guest: Non-smoking, please. Hóspede: Não fumante, por favor.
Receptionist: Here’s your key. It’s room Recepcionista: Aqui está sua chave. É
25, on the third floor. Do you need help o quarto 25, no terceiro andar. Precisa
with your luggage? de ajuda com sua bagagem?
Guest: No, thanks. Hóspede: Não, obrigado.
Receptionist: Enjoy your stay! Recepcionista: Aproveite sua estadia!
Guest: Thank you! Hóspede: Obrigado!
72
Exercise 1 – Let’s practice:
Task A
• Nome: John Brown
• 2 noites
• Quarto para não fumante
• Quarto número 32
• Precisa de ajuda com a bagagem
Task B
• Nome: Jenny Simons
• 4 noites
• Quarto para fumante
• Quarto número 45
• Não precisa de ajuda com a bagagem
Exercise 2 – Listen and complete:
Name Last Name Number Smoking or Room

of non- number
nights smoking
1
a) Você pode assinar aqui, por favor?

___________________________________________________________________
b) Você gostaria de um quarto para fumante ou não fumante?
___________________________________________________________________
c) Aproveite sua estadia.
___________________________________________________________________
d) Eu tenho uma reserva.
___________________________________________________________________
73
e) Aqui está sua chave.
___________________________________________________________________
f) Por duas noites.
___________________________________________________________________
g) É o quarto 512, no quinto andar.
___________________________________________________________________
h) Um momento.
___________________________________________________________________
i) Precisa de ajuda com sua bagagem?
___________________________________________________________________
j) Não fumante, por favor.
___________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
74
LESSON 3 – PARTS OF THE HOTEL AND STAFF
In this lesson we will learn the main parts of a hotel and the people who work
in a hotel.
Parts of a hotel:
work-out room / lounge balcony ground floor /

gym salão, área de sacada first floor
academia espera térreo
Lobby parking area facilities reception

entrada estacionamento instalações recepção
People:
Staff Manager Valet Receptionist

Equipe, funcionários gerente manobrista Recepcionista
Bellboy waiter / waitress Concierge Maid

Carregador de garçom/garçonete Concierge Camareira
malas
75
a) Onde é a academia?
___________________________________________________________________
b) Onde é a área de estacionamento?
___________________________________________________________________
c) Onde é a área de espera?
___________________________________________________________________
d) Onde é a recepção?
___________________________________________________________________
e) Posso falar com o gerente?
___________________________________________________________________
f) Posso falar com o manobrista?
___________________________________________________________________
g) Posso falar com o recepcionista?
___________________________________________________________________
h) Posso falar com o concierge?
___________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
Exercise 3 – Listen and write which place they want to find:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
76
Exercise 4 – Listen and write who they want to talk:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
LESSON 4 – IN THE BEDROOM
sheets blankets coffee table desk

travesseiros
pillow pillow case bathroom minibar
Towel couch tap / faucet soap
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armchair cushion shampoo hairdryer
bed bedside table shower bathtub
washbasin / sink toilet paper luggage rack hanger
There is – singular
There are - plural
a) Há lençóis no quarto.
___________________________________________________________________
b) Há toalhas no quarto.
___________________________________________________________________
c) Há travesseiros no quarto.
___________________________________________________________________
d) Há cobertores no quarto.
___________________________________________________________________
e) Há uma escrivaninha no quarto.
___________________________________________________________________
f) Há um frigobar no quarto.
___________________________________________________________________
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g) Há um secador de cabelo no quarto.
___________________________________________________________________
h) Há uma banheira no quarto.
___________________________________________________________________
Exercise 2 – Match the people with that they need:
(1) ( ) hairdryer
(2) ( ) pillow
(3) ( ) towel
(4) ( ) sheets
(5) ( ) toilet paper
(6) ( ) blankets
(7) ( ) cushion
(8) ( ) pillow case
(9) ( ) shampoo
(10) ( ) soap
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
79
LESSON 5 – ROOM SERVICE
In this lesson we will learn abou room service. First, let’s check this menu.
MENU
Breakfast Price Lunch / Dinner Price
Juice (suco) 2.00 Steak (bife) 8.00

Coffee (café) 2.50 - Rare (mal passado)
Tea (chá) 2.00 - Medium (ao ponto)
Sugar (açúcar) - Well-done (bem passado)
Sweetener (adoçante) Fish (peixe) 10.00
Scrambled eggs (ovos 4.00 Potatoes (batatas) 5.00
mexidos) 5.00 Salad (salada) 6.00
Sausages (salsichas) 2.00 Seafood (frutos do mar) 15.00
Toast (torrada) 2.00 Soda (refrigerante) 5.00
Bread (pão) 1.00 Wine (vinho) 20.00
Jam (geleia) 1.50 Beer (cerveja) 10.00
Cheese (queijo) 1.50 Water (água) 3.00
Ham (presunto) 2.00 Dessert (sobremesa) 8.00
Cookies (biscoitos)
Let’s practice with this dialogue :
Attendant: Room service. Good Atendente: Serviço de quarto. Bom dia.

morning.
Hóspede: Bom dia. Eu gostaria de
Guest: Good morning. I’d like to order pedir café da manhã.
breakfast.
Atendente: Certo. É o senhor Miller?
Attendant: Right. Is that Mr. Miller?
Hóspede: Está correto.
Guest: That’s right.
Atendente: O que gostaria para o café
Attendant: What would you like for da manhã, senhor Miller?
breakfast, Mr. Miller?
Hóspede: Eu gostaria de ovos
Guest: I’d like scrambled eggs, mexidos, salsichas e torrada.
sausages and toast.
Atendente: Algo para beber?
Attendant: Anything to drink?
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Guest: I’d like some orange juice. Hóspede: Eu gostaria de suco de
laranja.
Attendant: All right.
Atendente: Tudo bem.
Guest: How long will it take?
Hóspede: Quanto tempo irá levar?
Attendant: Around 15 minutes.
Atendente: Aproximadamente 15
Guest: Thank you! minutos.
Hóspede: Obrigado!
Exercise 1: Let’s practice using this information:
Task A
• Nome: Mrs. Green
• Almoço
• Peixe e batatas
• Bebida: refrigerante
• Levará por volta de 20
minutos
Task B
• Nome: Mr. Davis
• Café da manhã
• Pão, queijo e presunto
• Bebida: café
• Levará por volta de 10
minutos
Exercise 2: Listen to the dialogues and complete the table:
Guest Order How long?

1
4
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Exercise 3: Write in English
a) Quanto tempo irá levar?

___________________________________________________________________
b) Eu gostaria de pedir café.
___________________________________________________________________
c) Aproximadamente 20 minutos.
___________________________________________________________________
d) Algo para beber?
___________________________________________________________________
e) O que você gostaria para o café da manhã?
___________________________________________________________________
1) _________________________________________________________________
2) _________________________________________________________________
3) _________________________________________________________________
4) _________________________________________________________________
5) _________________________________________________________________
6) _________________________________________________________________
7) _________________________________________________________________
Exercise 5: Listen and complete the dialogue:
Attendant: Room service. Good morning.

Guest: Good morning. I’d like to _________ breakfast.
Attendant: ________. Is that Mr. __________?
Guest: That’s right.
Attendant: What would you like for ____________, Mr. Miller?
Guest: I’d like _______________, _____________ and ____________.
Attendant: Anything to __________?
Guest: I’d like some ___________________.
Guest: How long will it ____________?
Attendant: Around _______ minutes.
Guest: _________ you!
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Let’s check some questions and answers that are usually very useful:
• What time is check-out?

Que horas é o check-out?
• What’s my room?
Qual é o meu quarto?
• What’s included in the price?

O que está incluído no preço?
• Can I have a receipt?

Eu gostaria de um recibo.
• The hairdryer isn’t working.

O secador não está funcionando.
• The elevator/lift is out of order.

O elevador não está funcionando.
• I’d like broadband connection for my laptop.

Eu gostaria de internet banda-larga para meu laptop.
• I can’t connect to the Internet.

Eu não consigo conectar à internet.
• What is the wi-fi password?

Qual é a senha do wi-fi?
• Where can I print a document?

Onde eu posso imprimir um documento?
• I’d like to order a restock on my minibar.

Eu gostaria de pedir um reabastecimento do meu minibar.
• Where can I store my luggage?

Onde eu posso guardar minha bagagem?
• Do you have any vegetarian options?

Você tem alguma opção vegetariana?
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Exercise 1 – Make requests according to the situation:
a) Você não consegue conectar à internet.

______________________________________________________________________________
b) Você precisa imprimir um documento.
______________________________________________________________________________
c) Você quer uma opção vegetariana.
______________________________________________________________________________
d) Você quer a senha do wi-fi.
______________________________________________________________________________
e) O secador não está funcionando.
______________________________________________________________________________
f) Você não sabe qual é o seu quarto.
______________________________________________________________________________
g) Você quer saber a hora do check-out.
______________________________________________________________________________
h) Você quer saber onde guardar sua bagagem.
______________________________________________________________________________
Exercise 2 – Write sentences using these pictures and the sentence:
The ..... is out of order.
a) b)
________________________________ ________________________________
c) d)
________________________________ ________________________________
e)
________________________________
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Now:
The ..... isn’t working.
f) g)
________________________________ ________________________________
h)
________________________________
Exercise 3 – Listen and match the speaker to the problem:
(1) ( ) wifi-password
(2) ( ) elevator
(3) ( ) receipt
(4) ( ) hairdryer
(5) ( ) internet
(6) ( ) luggage
(7) ( ) vegetarian option
Exercise 4 – Look at the slides the teacher will show and write sentences:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
85
LESSON 7 – MAKING A RESERVATION
Now, let’s make a hotel reservation.

You: Good afternoon. I’d like to make a Você: Boa tarde. Eu gostaria de fazer
reservation. uma reserva.
Attendant: Good afternoon. What is the Atendente: Boa tarde. Qual é a data de
date of your arrival? sua chegada?
You: September 24th. Você: 24 de setembro.
Attendant: How long will you be Atendente: Quanto tempo você irá
staying? ficar?
You: Two nights. Você: Duas noites.
Attendant: How many people is the Atendente: Para quantas pessoas é a

reservation for? reserva?
You: Two people. Você: Duas pessoas.
Attendant: Would you like a double- Atendente: Você gostaria de uma

bed or a room with twin-beds? cama de casal ou um quarto com duas
camas?
You: A double-bed, please.
Você: Uma cama de casal, por favor.
Atendente: Certo.
You: What’s the rate for the room?
Você: Qual é a taxa para o quarto?
Attendant: 90 dollars per night.
Atendente: 90 dólares por noite.
You: OK.
Você: OK.
Attendant: Thank you. Your reservation
has been made for September 24th. Atendente: Obrigado. Sua reserva foi
Check-in is at 2 o’clock. feita para 24 de setembro. O check-in é
às 2 horas.
You: Thank you!
Você: Obrigado!
86
Exercise 1: Let’s practice using this information:
Task A Task B
• Data de chegada: 10 de abril • Data de chegada: 15 de dezembro
• 5 noites • 2 noites
• 2 pessoas • 2 pessoas
• Quarto com 2 camas • Quarto com cama de casal
• 70 dólares por noite • 100 dólares por noite
a) Uma cama de casal, por favor.

___________________________________________________________________
b) Uma cama de solteiro, por favor.
___________________________________________________________________
c) Quanto tempo você irá ficar?
___________________________________________________________________
d) Sua reserva foi feita para 02 de Agosto.
___________________________________________________________________
e) Sua reserva foi feira para 15 de Janeiro.
___________________________________________________________________
f) Qual é a taxa para o quarto?
___________________________________________________________________
g) Qual é a data de sua chegada?
___________________________________________________________________
h) Eu gostaria de fazer uma reserva.
___________________________________________________________________
i) Para quantas pessoas é a reserva?
___________________________________________________________________
j) 50 dólares por noite.
___________________________________________________________________
87
Exercise 3 – Listen and write the information:
Arrival date Length of Number of Single or Rate per

stay people double night
Person 1
Person 2
Person 3
Person 4
1) _________________________________________________________________
2) _________________________________________________________________
3) _________________________________________________________________
4) _________________________________________________________________
5) _________________________________________________________________
6) _________________________________________________________________
7) _________________________________________________________________
88
LESSON 8 – USEFUL WORDS AND SENTENCES
available disponível included incluído, incluso

complimentary de cortesia from... to de... até
vacancy vaga vacant vago
fully booked lotado damage charge taxa de danos
late fee taxa de atraso wake-up call chamada para
despertar
Let’s see some sentences:
• Is there a room available for June 2nd?

Há um quarto disponível para 2 de junho?
• Is breakfast included?
O café da manhã está incluso?
• We offer complimentary breakfast.

Nós oferecemos café da manhã de cortesia.
• I will stay from Monday to Friday.

Eu ficarei de segunda a sexta.
• I want to make a reservation for May 3rd.

Eu quero fazer uma reserva para 3 de março.
• Sorry. We are fully booked.

Sinto muito. Nós estamos lotados.
• I’d like a wake-up call.

Eu gostaria de uma chamada para despertar.
a) Há um quarto disponível para 2 de agosto?

___________________________________________________________________
b) O jantar está incluso?
___________________________________________________________________
c) Eu ficarei de terça a sábado.
___________________________________________________________________
89
d) Eu quero fazer uma reserva para 18 de abril.
___________________________________________________________________
e) Nós oferecemos lanches de cortesia.
___________________________________________________________________
Exercise 2 – Listen and match the people and the situation:
(1) ( ) wake-up call

(2) ( ) reservation for December, 1st.
(3) ( ) complimentary breakfast
(4) ( ) fully booked
(5) ( ) dinner included
1) _________________________________________________________________
2) _________________________________________________________________
3) _________________________________________________________________
4) _________________________________________________________________
5) _________________________________________________________________
6) _________________________________________________________________
7) _________________________________________________________________
90
91
2. Match:
(a) reception ( ) hóspede
(b) elevator / lift ( ) elevador
(c) single room ( ) quarto de solteiro
(d) double room ( ) quarto de casal
(e) first floor ( ) assinar
(f) second floor ( ) quarto de não fumante
(g) guest ( ) senhora
(h) receptionist ( ) primeiro andar
(i) reservation / booking ( ) carteira de identidade
(j) ID card ( ) recepcionista
(k) smoking room ( ) segundo andar
(l) non-smoking room ( ) estadia
(m) stay ( ) quarto de fumante
(n) sign ( ) senhor
(o) sir ( ) recepção
(p) madam ( ) reserva

sign – spell – Would – floor – stay
luggage – reservation – For – please – Just
Receptionist: Good evening, sir.

Guest: Good evening. I have a (a) _______________. My name is Jacob Miller.
Receptionist: Can you (b) _______________ that, please?
Guest: M-I-L-L-E-R
Receptionist: (c) _______________ three nights?
Guest: Yes, that’s right.
Receptionist: Can I see your ID card, (d) _______________?
Guest: (e) _______________ a moment. Here you are.
Receptionist: Thank you. Can you (f) _______________ here, please?
Guest: Sure.
Receptionist: (g) _______________ you like a smoking or non-smoking room?
Guest: Non-smoking, please.
Receptionist: Here’s your key. It’s room 25, on the third (h) _______________. Do you need help
with your (i) _______________?
Guest: No, thanks.
Receptionist: Enjoy your (j) _______________!
Guest: Thank you!
a) Onde é a recepção?
______________________________________________________________________________
b) Onde é a área de espera?
______________________________________________________________________________
92
c) Onde é a entrada?
______________________________________________________________________________
d) Onde é a academia?
______________________________________________________________________________
e) Posso falar com o concierge?
______________________________________________________________________________
f) Posso falar com o gerente?
______________________________________________________________________________
g) Posso falar com a camareira?
______________________________________________________________________________
h) Posso falar com o garçom?
______________________________________________________________________________
5. Match:
(a) work-out room / gym ( ) térreo
(b) lounge ( ) garçom / garçonete
(c) balcony ( ) recepção
(d) ground floor / first floor ( ) camareira
(e) lobby ( ) concierge
(f) parking area ( ) carregador de malas
(g) facilities ( ) academia
(h) reception ( ) salão, área de espera
(i) staff ( ) sacada
(j) manager ( ) entrada
(k) valet ( ) área de estacionamento
(l) receptionist ( ) instalações
(m) bellboy ( ) gerente
(n) maid ( ) manobrista
(o) waiter / waitress ( ) recepcionista
(p) concierge ( ) equipe, funcionários
a) Há um minibar no quarto.
______________________________________________________________________________
b) Há uma mesa de centro no quarto.
______________________________________________________________________________
c) Há um cobertor no quarto.
______________________________________________________________________________
d) Há um secador de cabelo no quarto.
______________________________________________________________________________
e) Há sabonete no quarto.
______________________________________________________________________________
f) Há lençóis no quarto.
______________________________________________________________________________
g) Há toalhas no quarto.
______________________________________________________________________________
h) Há travesseiros no quarto.
______________________________________________________________________________
93
i) Há fronhas no quarto.
______________________________________________________________________________
j) Há almofadas no quarto.
______________________________________________________________________________
7. Match:
(a) sheets ( ) fronha
(b) pillow ( ) secador de cabelo
(c) towel ( ) almofada
(d) armchair ( ) sofá
(e) bed ( ) cama
(f) coffee table ( ) mesa de centro
(g) bathroom ( ) travesseiro
(h) tap / faucet ( ) banheiro
(i) shampoo ( ) chuveiro
(j) shower ( ) escrivaninha
(k) washbasin / sink ( ) lençóis
(l) blankets ( ) xampu
(m) pillow case ( ) banheira
(n) couch ( ) pia
(o) cushion ( ) cobertores
(p) bedside table ( ) criado-mudo
(q) desk ( ) toalha
(r) minibar ( ) frigobar
(s) soap ( ) sabão, sabonete
(t) hairdryer ( ) poltrona
(u) bathtub ( ) torneira
(v) toilet paper ( ) papel higiênico
8. Write the words in English:

a) adoçante: b) presunto:
c) batatas: d) sobremesa:
e) ovos mexidos: f) água:
g) vinho: h) bife:
i) mal passado: j) ao ponto:
k) bem passado: l) pão:
m) açúcar: n) biscoitos:
o) café: p) peixe:
q) torrada: r) salsichas:
s) refrigerante: t) frutos do mar:
u) cerveja: v) geleia:
w) suco: x) chá:
y) queijo: z) salada:
94
right – around – service – Anything
long – order – would – like – All
Attendant: Room (a) _______________. Good morning.

Guest: Good morning. I’d like to (b) _______________ breakfast.
Attendant: Right. Is that Mr. Miller?
Guest: That’s (c) _______________.
Attendant: What (d) _______________ you like for breakfast, Mr. Miller?
Guest: I’d (e) _______________ scrambled eggs, sausages and toast.
Attendant: (f) _______________ to drink?
Guest: I’d like some orange juice.
Attendant: (g) _______________ right.
Guest: How (h) _______________ will it take?
Attendant: (i) _______________ 15 minutes.
Guest: Thank you!
10. Write a sentence for each situation:

a) O secador não está funcionando.
______________________________________________________________________________
b) Você não sabe qual é o seu quarto.
______________________________________________________________________________
c) Você quer saber o que está incluso no preço.
______________________________________________________________________________
d) Você quer saber a hora do check-in.
______________________________________________________________________________
e) Você quer saber onde guardar sua bagagem.
______________________________________________________________________________
f) Você não consegue conectar à internet.
______________________________________________________________________________
g) Você precisa imprimir um documento.
______________________________________________________________________________
h) Você quer uma opção vegetariana.
______________________________________________________________________________
i) Você quer a senha do wi-fi.
______________________________________________________________________________
j) Você quer um recibo.
______________________________________________________________________________

How – long – rate – reservation – nights
Check-in – arrival – double-room
You: Good afternoon. I’d like to make a (a) _______________.

Attendant: Good afternoon. What is the date of your (b) _______________?
You: September 24th.
Attendant: How (c) _______________ will you be staying?
95
You: Two (d) _______________.
Attendant: (e) _______________ many people is the reservation for?
You: Two people.
Attendant: Would you like a (f) _______________ or a room with twin-beds?
You: A double-bed, please.
You: What’s the (g) _______________ for the room?
Attendant: 90 dollars per night.
You: OK.
Attendant: Thank you. Your reservation has been made for September 24th. (h) _______________
is at 2 o’clock.
You: Thank you!
12. Write in English.

a) Há um quarto disponível para 10 de março?
______________________________________________________________________________
b) O café da manhã está incluso?
______________________________________________________________________________
c) Eu ficarei de segunda a quarta.
______________________________________________________________________________
d) Eu quero fazer uma reserva para 1 de junho.
______________________________________________________________________________
e) Nós oferecemos jantar de cortesia.
______________________________________________________________________________
f) Sinto muito. Nós estamos lotados.
______________________________________________________________________________
g) Eu gostaria de uma chamada para despertar.
______________________________________________________________________________
REVIEW - PART 4
HERE:
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TEST – PART 4 – AT THE HOTEL
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LESSON 1 – RESTAURANT OBJECTS
table chair napkin cutlery /

mesa cadeira guardanapo silverware
talheres
spoon knife fork plate

colher faca garfo prato
cup glass bottle bill

xícara copo garrafa conta
cook, chef Receptionist manager waiter / waitress

cozinheiro recepcionista gerente garçom /
garçonete
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Exercise 1 – Match the columns
(a) table ( ) conta

(b) napkin ( ) prato
(c) spoon ( ) garçom / garçonete
(d) plate ( ) cozinheiro
(e) glass ( ) faca
(f) bill ( ) copo
(g) cook, chef ( ) xícara
(h) chair ( ) mesa
(i) cutlery / silverware ( ) garrafa
(j) knife ( ) talheres
(k) cup ( ) colher
(l) bottle ( ) guardanapo
(m) waiter / waitress ( ) cadeira
(n) receptionist ( ) recepcionista
Exercise 2 – Picture dictation:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
k) _________________________________________________________________
l) _________________________________________________________________
Exercise 3 – Unscramble the letters to make words:
a) S – G – A – S – L : b) K – P – A – I – N – N :
________________________________ ________________________________
c) B – L – L – I : d) L – A – T – P – E :
________________________________ ________________________________
e) Y – T – U – L – C – E – R : f) L – O – B – T – E – T :
________________________________ ________________________________
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g) E – W – R – A – I – T : h) P – C – U :
________________________________ ________________________________
i) E – I – F – K – N : j) K – O – C – O :
________________________________ ________________________________
LESSON 2 – FOOD AND DRINKS
Let’s see the most important words in a restaurant.
Pepper Vinegar Oil Salt
Juice red wine white wine still water
Beer sparkling water Soda lemonade
dessert main course side dishes appetizers
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Exercise 1 - Let’s practice “Can I have a/an/some...?” (Eu gostaria de...):
a) Eu gostaria de uma sobremesa.

___________________________________________________________________
b) Eu gostaria de sal.
___________________________________________________________________
c) Eu gostaria de pimenta.
___________________________________________________________________
d) Eu gostaria de um acompanhamento.
___________________________________________________________________
e) Eu gostaria de vinho tinto.
___________________________________________________________________
Exercise 2 – Now use: “I would like a/an/some...?” (Eu gostaria de...):
f) Eu gostaria de um aperitivo.
___________________________________________________________________
g) Eu gostaria de cerveja.
___________________________________________________________________
h) Eu gostaria de vinagre.
___________________________________________________________________
i) Eu gostaria de água sem gás.
___________________________________________________________________
j) Eu gostaria de refrigerante.
___________________________________________________________________
Exercise 3 – Listen to the people and write down what they want:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
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a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
LESSON 3 – SOME COMMON DISHES
Let’s see some common restaurant dishes:
Starters (entradas) Side dishes (acompanhamentos)

Appetizers (aperitivos)
• Onion soup (sopa de cebola) • Baked potatoes (batatas assadas)

• Vegetable soup (sopa de vegetais) • Smashed potatoes (purê de
• Caesar salad (salada Caesar) batatas)
• Season salad (salada da estação) • French fries / chips (batatas fritas)
• Garlic bread (pão de alho) • Mixed vegetables (vegetais
• Mushrooms (cogumelos) misturados)
• Onion rings (anéis de cebola) • Rice (arroz)
• Prawn cocktail (coquetel de • Noodles (macarrão)
camarão) • Mayonnaise (maionese)
• Sausages (salsichas)
Main courses (pratos principais) Desserts (sobremesas)
• Fish (peixe) • Apple pie (torta de maçã)

• Seafood (frutos do mar) • Fruit salad (salada de frutas)
• Roasted chicken (frango assado) • Chocolate cake (bolo de chocolate)
• Chicken stew (ensopado de frango) • Ice cream (sorvete)
• Risotto (risoto) • Pudding (pudim)
• Stroganoff (estrogonofe) • Tiramisù
• Salmon (salmão) • Cheesecake
• Tuna (atum)
• Shrimp / Prawns (camarões)
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• Lobster (lagosta)
• Turkey (peru)
• Pork (carne de porco)
• Beef (carne de gado)
• Steak bites (iscas de carne)
• Pork ribs (costelas de porco)
• Lamb (carneiro)
Can I have some garlic bread?

I would like some French fries.
Exercise 1 – Write the orders according to the pictures: Use Can I have....? or I
would like....
a)
and
noodles baked potatoes

__________________________________________________________________
b)
and
steak bites Season salad

__________________________________________________________________
c)
and
pork ribs onion rings

__________________________________________________________________
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d)
and
mixed vegetables sausages
__________________________________________________________________
e)
and
mushrooms tuna
__________________________________________________________________
f)
and
salmon cheesecake
__________________________________________________________________
Exercise 2 – Listen to the orders and write them:
a)_________________________________________________________________
___________________________________________________________________
b)_________________________________________________________________
___________________________________________________________________
c)_________________________________________________________________
___________________________________________________________________
d)_________________________________________________________________
___________________________________________________________________
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Exercise 3 – Picture dictation. Write the orders:
a)_________________________________________________________________
___________________________________________________________________
b)_________________________________________________________________
___________________________________________________________________
c)_________________________________________________________________
___________________________________________________________________
d)_________________________________________________________________
___________________________________________________________________
e)_________________________________________________________________
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LESSON 4 – ORDERING A MEAL
MENU
Starters Main Courses
Garlic bread $3.50 Margherita pizza $8.00
Olives $4.00 Roasted chicken $6.50
Soup $5.00 Turkey $7.00
Salad $4.50 Fish and chips $7.50
Desserts Drinks
Ice cream $4.00 Red wine $3.50
Fruit salad $3.00 Beer $3.00
Apple pie $3.50 Soda $2.50
Chocolate $4.00 Orange juice $2.00
pudding
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Waiter: Good evening! Are you ready to Garçom: Boa noite! Você está pronto
order? para fazer o pedido?
Customer: Yes, please. Can I have Cliente: Sim, por favor. Eu gostaria de
garlic bread for a starter? pão de alho de entrada.
Waiter: Sure! And what would you like Garçom: Certamente! E o que você
for a main course? gostaria de prato principal?
Customer: I want roasted chicken. Cliente: Eu quero frango assado.
Waiter: Anything to drink? Garçom: Algo para beber?
Customer: Yes, please. Can I have Cliente: Sim, por favor. Eu gostaria de
some red wine? vinho tinto.
Waiter: Anything else? Garçom: Mais alguma coisa?
Customer: No, thanks. Cliente: Não, obrigado.
(Waiter brings the food) (O garçom traz a comida)
Waiter: The garlic bread for a starter. Garçom: O pão de alho de entrada. O
The roasted chicken for a main course. frango assado de prato principal.
Enjoy your meal! Aproveite sua refeição!
Customer: Thank you! Cliente: Obrigado!
(The customer eats the food) (O cliente come)
Waiter: What would you like for Garçom: O que você gostaria de
dessert? sobremesa?
Customer: Can I have some fruit Cliente: Eu gostaria de salada de

salad? frutas.
(Waiter brings the dessert) (O garçom traz a sobremesa)
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Exercise 1 – Practice using this information:
Task A Task B
• Entrada: salada • Entrada: sopa
• Prato principal: peixe e batatas fritas • Prato principal: peru
• Bebida: suco de laranja • Bebida: refrigerante
• Sobremesa: pudim de chocolate • Sobremesa: torta de maçã
a) Você está pronto para pedir?

___________________________________________________________________
b) Mais alguma coisa?
___________________________________________________________________
c) O que você gostaria de sobremesa?
___________________________________________________________________
d) Aproveite sua refeição!
___________________________________________________________________
e) O pão de alho de entrada.
___________________________________________________________________
f) Eu gostaria de vinho tinto.
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• I have a reservation.
Eu tenho uma reserva.
• I would like a table for three.

Eu gostaria de uma mesa para três.
• What do you recommend?

O que você recomenda?
• Please, I wouldn’t like a spicy dish.

Por favor, eu não gostaria de um prato apimentado.
• We are out of salmon.

Nós estamos sem salmão.
• Excuse me. I didn’t order this.

Com licença. Eu não pedi isso.
• Could you replace my knife?

Você poderia trocar minha faca?
• My potatoes are hard.

Minhas batatas estão duras.
• My steak is raw.
Meu bife está cru.
• My vegetables are overcooked.

Meus vegetais estão cozidos demais.
• My sauce is too spicy.

Meu molho está muito apimentado.
• I ordered my food 40 minutes ago. When will it be

ready?
Eu pedi minha comida há 40 minutos. Quando ela estará
pronta?
• Can I have the bill / check?

Eu gostaria da conta.
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Exercise 1 – Let’s practice! Write the sentences in English:
a) Eu gostaria de uma mesa para dois.

___________________________________________________________________
b) O que você recomenda?
___________________________________________________________________
c) Nós estamos sem atum.
___________________________________________________________________
d) Você poderia trocar minha colher?
___________________________________________________________________
e) Meus vegetais estão duros.
___________________________________________________________________
f) Meu peixe está cru.
___________________________________________________________________
g) Minha comida está muito apimentada.
___________________________________________________________________
h) Eu gostaria da conta.
___________________________________________________________________
Exercise 2 – Make complaints:
➢ Use: My/the ______________ is/are raw.
a)
_______________________________________________________________________________
b)
_________________________________________________________
c)
________________________________________________________
d)
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e)
________________________________________________________
➢ Use: My/the ______________ is/are hard.
f)
_______________________________________________________________________________
g)
_________________________________________________________
h)
________________________________________________________
➢ Use: Could you replace my ________________?
a)
_______________________________________________________________________________
b)
_________________________________________________________
c)
________________________________________________________
d)
__________________________________________________________
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➢ Use: I ordered my food _______ minutes ago.
m)
___________________________________________________________
n)
___________________________________________________________
o)
___________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
Exercise 4 – Listen and match the people and the complaints:
(1) ( ) My eggs are hard.

(2) ( ) My soup is too spicy.
(3) ( ) My Chicken is raw.
(4) ( ) My potatoes are overcooked.
(5) ( ) My plate is broken.
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1. Do the crossword puzzle:
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2. Match:
(a) table ( ) conta
(b) napkin ( ) guardanapo
(c) spoon ( ) cozinheiro
(d) plate ( ) xícara
(e) glass ( ) prato
(f) bill ( ) copo
(g) cook, chef ( ) garçom / garçonete
(h) chair ( ) talheres
(i) cutlery / silverware ( ) colher
(j) knife ( ) garrafa
(k) cup ( ) cadeira
(l) bottle ( ) mesa
(m) waiter / waitress ( ) faca
(n) receptionist ( ) recepcionista
3. Write the sentences in English using “Can I have a/an/some...?”:

a) Eu gostaria de limonada.
___________________________________________________________________
b) Eu gostaria de suco.
___________________________________________________________________
c) Eu gostaria de uma sobremesa.
___________________________________________________________________
d) Eu gostaria de vinagre.
___________________________________________________________________
e) Eu gostaria de cerveja.
___________________________________________________________________
f) Eu gostaria de sal.
___________________________________________________________________
4. Write the sentences in English using “I would like a/an/some...”:

a) Eu gostaria de água com gás.
___________________________________________________________________
b) Eu gostaria de pimenta.
___________________________________________________________________
c) Eu gostaria de vinho branco.
___________________________________________________________________
d) Eu gostaria de um aperitivo.
__________________________________________________________________
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e) Eu gostaria de vinho tinto.
___________________________________________________________________
f) Eu gostaria de água sem gás.
___________________________________________________________________
a) anéis de cebola: b) arroz:
c) salsichas: d) cogumelos:
e) batatas fritas: f) sopa de vegetais:
g) maionese: h) coquetel de camarão:
i) frango assado: j) pudim:
k) sorvete: l) lagosta:
m) ensopado de frango: n) torta de maçã:
o) peru: p) costelas de porco:
6. Match:
(a) onion soup ( ) peixe
(b) Caesar salad ( ) iscas de carne
(c) season salad ( ) carne de gado
(d) baked potatoes ( ) bolo de chocolate
(e) mixed vegetables ( ) macarrão
(f) noodles ( ) torta de maçã
(g) fish ( ) salada da estação
(h) seafood ( ) batatas assadas
(i) roasted chicken ( ) sopa de cebola
(j) pork ( ) vegetais misturados
(k) beef ( ) salada Caesar
(l) steak bites ( ) frango assado
(m) chocolate cake ( ) carne de porco
(n) apple pie ( ) frutos do mar

dessert – would – ready – Anything – main
have – starter – roasted – fruit – thanks
Waiter: Good evening! Are you (a) _______________ to order?

Customer: Yes, please. Can I have garlic bread for a (b) _______________?
Waiter: Sure! And what (c) _______________ you like for a main course?
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Customer: I want (d) _______________ chicken.
Waiter: (e) _______________ to drink?
Customer: Yes, please. Can I (f) _______________ some red wine?
Waiter: Anything else?
Customer: No, (g) _______________.
(Waiter brings the food)
Waiter: The garlic bread for a starter. The roasted chicken for a (h)
_______________ course. Enjoy your meal!
Customer: Thank you!
(The customer eats the food)
Waiter: What would you like for (i) _______________?
Customer: Can I have some (j) _______________ salad?
(Waiter brings the dessert)
8. Write the sentences in English:

a) Você poderia trocar meu garfo?
___________________________________________________________________
b) O que você recomenda?
___________________________________________________________________
c) Nós estamos sem costelas de porco.
___________________________________________________________________
d) Minha comida está dura.
___________________________________________________________________
e) Minha comida está muito apimentada.
___________________________________________________________________
f) Eu gostaria da conta.
___________________________________________________________________
g) Meu salmão está cru.
___________________________________________________________________
h) Eu gostaria de uma mesa para quatro.
___________________________________________________________________
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REVIEW - PART 5
HERE:
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TEST – PART 5 – AT THE RESTAURANT
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LESSON 1 – PLACES IN THE CITY
Castle Cathedral Church Department store

Castelo Catedral Igreja Loja de
departamentos
Market Mosque Museum Palace

Feira Mesquita Museu Palácio
Shopping mall Statue Temple Town hall

Shopping Estátua Templo Prefeitura
Cinema / the Drugstore / Theater Parking lot / car

movies pharmacy Teatro park
Cinema Farmácia Estacionamento
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Gas station / Airport Bridge Hospital
petrol station Aeroporto Ponte Hospital
Posto de gasolina
Supermarket University College Park

Supermercado Universidade Faculdade Parque
Exercise 1 - Let’s practice! Match:
(a) castle ( ) teatro

(b) church ( ) universidade
(c) market ( ) estacionamento
(d) museum ( ) castelo
(e) statue ( ) farmácia
(f) town hall ( ) faculdade
(g) theater ( ) posto de gasolina
(h) drugstore, pharmacy ( ) museu
(i) gas station / petrol station ( ) ponte
(j) parking lot / car park ( ) aeroporto
(k) bridge ( ) estátua
(l) airport ( ) prefeitura
(m) college ( ) igreja
(n) university ( ) feira
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Exercise 2 - Write the places:
a. ______________________________ g. ______________________________
b. ______________________________ h. ______________________________
c. ______________________________ i. ______________________________
d. ______________________________ j. ______________________________
e. ______________________________ k. ______________________________
f. ______________________________ l. ______________________________
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Exercise 4 – Practice asking where places are. Use the questions: Where is the
__________?
a)
__________________________________________________
b)
__________________________________________________
c)
__________________________________________________
d)
__________________________________________________
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e)
__________________________________________________
f)
__________________________________________________
g)
__________________________________________________
h)
__________________________________________________
i)
___________________________________________________
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LESSON 2 – TALKING ABOUT PLACES – ADJECTIVES
Now, let’s describe places:
comfortable confortável luxurious luxuoso

dirty sujo friendly amigável
helpful prestativo beautiful belo
noisy barulhento crowded lotado
delicious delicioso nothing special nada de especial
disgusting nojento wonderful maravilhoso
great ótimo awful, horrible horrível
dangerous perigoso safe seguro
a) O teatro é luxuoso.
___________________________________________________________________
b) O museu é maravilhoso.
___________________________________________________________________
c) O aeroporto é seguro.
___________________________________________________________________
d) O parque é belo.
___________________________________________________________________
e) A loja de departamentos é barulhenta.
___________________________________________________________________
f) O supermercado é lotado.
___________________________________________________________________
g) O posto de gasolina é sujo.
___________________________________________________________________
h) O castelo é ótimo.
___________________________________________________________________
Exercise 2 – Let’s practice the question:
➢ What’s it like? Come é ________?

➢ What was it like? Como era?
a) What is the museum like? (luxuoso)

___________________________________________________________________
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b) What was the airport like? (lotado)
___________________________________________________________________
c) What is the park like? (seguro)
___________________________________________________________________
d) What was the castle like? (horrível)
___________________________________________________________________
e) What is the supermarket like? (nojento)
___________________________________________________________________
f) What was the department store like? (maravilhosa)
___________________________________________________________________
g) What is the gas station like? (barulhenta)
___________________________________________________________________
h) What was the shopping mall like? (perigoso)
___________________________________________________________________
Exercise 3 – Listen and write her opinion about the places she has visited.
a) The church: ________________________________________________

b) The castle: ________________________________________________
c) The museum: ________________________________________________
d) The market: ________________________________________________
e) The hotel: ________________________________________________
Exercise 4 – Listen and write his opinion about the places he has visited.
a) The palace: ________________________________________________

b) The theater: ________________________________________________
c) The mosque: ________________________________________________
d) The park: ________________________________________________
e) The hotel: ________________________________________________
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LESSON 3 – TALKING ABOUT PLACES – VERBS
go abroad ir ao exterior go camping acampar

go for a walk dar uma volta go on vacation / sair de férias
holiday
go out sair, passear go sightseeing visitar as atrações
turísticas
go skiing ir esquiar go biking andar de bicicleta
go sailing navegar book reservar
take photos tirar fotos sunbathe tomar banho de
sol
rent a car alugar um carro look around dar uma olhada
nos arredores
Exercise 1 – Let’s practice using: “Let’s....”
a) Vamos acampar!
___________________________________________________________________
b) Vamos dar uma volta!
___________________________________________________________________
c) Vamos visitar as atrações turísticas!
___________________________________________________________________
d) Vamos esquiar!
___________________________________________________________________
e) Vamos andar de bicicleta!
___________________________________________________________________
Exercise 2 – Now use “I want....” (Eu quero....):
f) Eu quero alugar um carro.

___________________________________________________________________
g) Eu quero tomar banho de sol.
___________________________________________________________________
h) Eu quero sair de férias.
___________________________________________________________________
i) Eu quero ir esquiar.
___________________________________________________________________
j) Eu quero ir ao exterior.
__________________________________________________________________
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Exercise 3 – Listen and match the people and the activities they are going to
do:
(1) ( ) take photos.

(2) ( ) rente a car.
(3) ( ) go skiing.
(4) ( ) go for a walk.
(5) ( ) go camping.
(6) ( ) look around.
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
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LESSON 4 – TRANSPORTATION
train bus, coach truck / lorry Subway
motorcycle boat bike / bicycle ship
taxi / cab streetcar / tram Airplane/plane helicopter
Exercise 1 – Let’s practice using: “I will go by..”
a) Eu irei de ônibus.
___________________________________________________________________
b) Eu irei de metrô.
___________________________________________________________________
c) Eu irei de táxi.
___________________________________________________________________
d) Eu irei de bicicleta.
___________________________________________________________________
e) Eu irei de trem.
___________________________________________________________________
f) Eu irei de navio.
___________________________________________________________________
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More vocabulary:
bicycle lane ciclovia car crash batida de carro

cross walk faixa de parking ticket multa de
pedestres estacionamento
speed limit limite de seat bealt cinto de
velocidade segurança
traffic light semáforo traffic jam engarrafamento
road work obra rodoviária pick up pegar
near perto far from longe de
a) O semáforo não está funcionando.

___________________________________________________________________
b) O limite de velocidade é 100km/h.
___________________________________________________________________
c) Você deve usar cinto de segurança.
___________________________________________________________________
d) Tem um engarrafamento na rua 12.
___________________________________________________________________
e) Eu tenho 2 multas de estacionamento.
___________________________________________________________________
f) Tem uma batida de carro na rua 5.
___________________________________________________________________
g) Você tem que usar a faixa de pedestres.
___________________________________________________________________
h) Nós nos atrasamos porque tinha obra rodoviária.
___________________________________________________________________
i) O castelo é perto daqui.
___________________________________________________________________
j) O shopping é longe daqui. Você pode me pegar?
___________________________________________________________________
k) Nós podemos usar a ciclovia?
___________________________________________________________________
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LESSON 5 – DIRECTIONS
Useful questions:
• Excuse me. How can I get to the The London

Eye?
Com licença. Como eu posso chegar ao The
London Eye?
• Can you tell me the way to the restaurant?

Você pode me dizer o caminho para o
restaurante?
• Excuse me. Do you know how to get to the

subway?
Com licença. Você sabe como chegar ao metrô?
• Excuse me. Is there a bridge near here?

Com licença. Há uma ponte perto daqui?
• Excuse me. Where is the nearest gas station?

Com licença. Onde é o posto de gasolina mais próximo?
Useful Instructions:
• Right (direita) • Left (esquerda)

• Turn right. (Vire à direita.) • Turn left. (Vire à esquerda.)
• It’s on the right. (É à direita.) • It’s on the left. (É à esquerda.)
• Take the second turn on the right. • Take the second turn on the left.
(Vire na segunda à direita.) (Vire na segunda à esquerda.)
• Go ahead. (Siga em frente.) • On the corner (na esquina)

• Go straight on. (Siga em frente.) • Next to (ao lado de)
• Go past the church. (Passe pela • Opposite, across from (em frente
igreja.) a)
• Cross the street. (Atravesse a rua.) • Between (entre)
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a) Com licença. Como eu posso chegar ao museu?

___________________________________________________________________
b) Com licença. Você sabe como chegar ao teatro?
___________________________________________________________________
c) Com licença. Há um restaurante perto daqui?
___________________________________________________________________
d) Com licença. Onde é o supermercado mais próximo?
___________________________________________________________________
e) Vire na terceira à direita.
___________________________________________________________________
f) Passe pelo hospital.
___________________________________________________________________
g) A prefeitura é ao lado da faculdade.
___________________________________________________________________
h) A igreja é em frente à farmácia.
___________________________________________________________________
Exercise 2 – Look at the map, listen and write where the person is.
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Exercise 3 – Look at the city map and answer:
a) Where is the supermarket?

___________________________________________________________________
b) Where is the bakery?
___________________________________________________________________
c) Where is the police?
___________________________________________________________________
d) Where is the hotel?
___________________________________________________________________
e) Where is the pet shop?
___________________________________________________________________
f) Where is the flower shop?
___________________________________________________________________
g) Where is the school?
___________________________________________________________________
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LESSON 6 – BUYING TICKETS
Important vocabulary:
one-way ticket / passagem de ida round-trip ticket / passagem de ida

single ticket return ticket e volta
ticket office bilheteria receipt recibo
voucher comprovante customer cliente
change troco by credit card com cartão de
crédito
by cash em dinheiro reception desk recepção
adult adulto child, children criança, crianças
Now, let’s practice with a dialogue:
Receptionist: Good morning! How can Recepcionista: Bom dia! Como eu

I help you? posso te ajudar?
Customer: Hello! I would like three Cliente: Olá! Eu gostaria de três

tickets to New York. 2 adults and 1 passagens para Nova Iorque. 2 adultos
child. e 1 criança.
Receptionist: One-way or round-trip? Recepcionista: Só de ida ou ida e

volta?
Customer: Round-trip, please.
Cliente: Ida e volta, por favor.
Receptionist: OK. That’s 45 dollars.
Recepcionista: OK. São 45 dólares.
Customer: Can I pay by credit card?
Cliente: Posso pagar com cartão de
Receptionist: Sure! Here are your crédito?
tickets and your receipt. Enjoy your trip!
Recepcionista: É claro! Aqui estão
suas passagens e seu recibo. Aproveite
Customer: Thanks! sua viagem!
Cliente: Obrigado!
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Task A
• 2 passagens só de ida para Los Angeles.
• 1 adulto e 1 criança.
• Preço: U$40.00.
• Você quer pagar com dinheiro.
Task B
• 2 ingressos para o museu.
• 2 adultos.
• Preço: U$25.00.
• Você quer pagar com cartão de crédito.
a) Só ida ou ida e volta?

___________________________________________________________________
b) Eu gostaria de 4 passagens para São Francisco, 2 adultos e 2 crianças.
___________________________________________________________________
c) Eu gostaria de 2 passagens para Los Angeles, 2 adultos.
___________________________________________________________________
d) Eu gostaria de 3 passagens para Miami, 1 adulto e 2 crianças.
___________________________________________________________________
e) Posso pagar com cartão?
___________________________________________________________________
f) Posso pagar com dinheiro?
___________________________________________________________________
g) Aqui estão suas passagens e seu recibo.
___________________________________________________________________
h) Aproveite sua viagem!
___________________________________________________________________
Exercise 3 – Listen to the dialogue and complete:
Receptionist: Good morning! How can I help you?

Customer: Hello! I would like ________ tickets to New York. 2 ________ and 1
________.
Receptionist: One-way or round-trip?
Customer: _____________, please.
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Receptionist: OK. That’s ______ dollars.
Customer: Can I pay by ____________________?
Receptionist: Sure! Here are your tickets and your receipt. Enjoy your trip!
Customer: Thanks!
LESSON 7 – BUYING SOUVENIRS
souvenir lembrança gift shop loja de presentes

clerk / attendant atendente present / gift presente
basket cesta bag sacola, mochila
map mapa mug caneca
T-shirt camiseta key chain / key chaveiro
ring
cap boné postcard cartão-postal
bottle garrafa ring anel
earrings brincos bracelet bracelete
miniature miniatura doll boneca
Receptionist: Hello! How can I help Recepcionista: Olá! Como eu posso te

you? ajudar?
Customer: Hi! I want to buy a souvenir Cliente: Olá! Eu quero comprar uma
for my brother. lembrança para meu irmão.
Receptionist: Nice! Do you have Recepcionista: Legal! Você tem algo

anything in mind? em mente?
Customer: Yes! I want to buy him a T- Cliente: Sim! Eu quero comprar uma
shirt. camiseta para ele.
Recepcionista: Essas são as

Receptionist: These are the T-shirts camisetas que nós temos.
we have.
Cliente: OK. Eu vou levar essa.
Customer: OK. I will take this one. Recepcionista: Ótima escolha! Mais
alguma coisa?
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Receptionist: Great choice! Anything
else? Cliente: Sim! Eu quero comprar uma
lembrança para minha irmã também.
Customer: Yes! I want to buy a Recepcionista: Nós temos esses belos

souvenir for my sister too. brincos...
Receptionist: We have these beautiful Cliente: Eu não acho que ela gostaria
earrings... deles...
Customer: I don’t think she would like Recepcionista: Que tal essa caneca?
them...
Cliente: Perfeito! Eu vou levá-la.
Receptionist: What about this mug?
Customer: Perfect! I will take it.
Task A: Você quer comprar:

• 1 lembrança para seu filho (uma camiseta).
• 1 lembrança para sua amiga (um anel).
Task B: Você quer comprar:

• 1 lembrança para seu amigo (um boné).
• 1 lembrança para sua irmã (uma boneca).
a) Eu quero comprar uma camiseta para ele.

___________________________________________________________________
b) Eu quero comprar um anel para ela.
___________________________________________________________________
c) Eu quero comprar um boné para ele.
___________________________________________________________________
d) Eu quero comprar uma lembrança para minha tia.
___________________________________________________________________
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e) Eu quero comprar uma lembrança para minha avó.
___________________________________________________________________
f) Você tem algo em mente?
___________________________________________________________________
g) Que tal esse chaveiro?
___________________________________________________________________
h) Que tal essa boneca?
___________________________________________________________________
Exercise 3 – Listen and match the person and the souvenirs:
(1) grandma ( ) mug

(2) sister ( ) T-shirt
(3) brother ( ) a doll
(4) aunt ( ) a key ring
(5) cousin ( ) a bottle
(6) mom ( ) a miniature
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
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LESSON 8 – TAKING A TAXI
• I need to go to a hotel. Here’s the address.

Eu preciso ir a um hotel. Aqui está o endereço.
• How long will it take?

Quanto tempo irá levar?
• It will take around 20 minutes.

Irá levar por volta de 20 minutos.
• How much do I owe you?

Quanto eu te devo?
Driver: Hi! Where would you like to go? Motorista: Olá! Aonde você gostaria de ir?
You: Hello! I need to go to the theater, Você: Olá! Eu preciso ir ao teatro, por
please. favor.
Driver: All right! Motorista: Tudo bem!
You: How long do you think it will take? Você: Quanto tempo você acha que irá
levar?
Driver: I guess it will take around 20
minutes. Motorista: Eu acho que irá levar por volta
de 20 minutos.
You: That’s fine. I have to be there in 30
minutes. Você: Tudo bem. Eu tenho que estar lá em
30 minutos.
Driver: Here we are.
Motorista: Aqui estamos.
You: Great! How much do I owe you?
Você: Ótimo! Quanto eu te devo?
Driver: That will be 40 dollars.
Motorista: Ficará 40 dólares.
You: OK. Here are 50 dollars.
Você: OK. Aqui estão 50 dólares.
Driver: Here’s your change.
Motorista: Aqui está seu troco.
You: Thank you! Have a nice day. Cliente: Obrigado! Tenha um bom dia.
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Exercise 1 - Let’s practice using this information:
Task A Task B
• Destino: museu • Destino: aeroporto
• Levará 15 minutos • Levará 25 minutos
• Preço: 20 dólares • Preço: 35 dólares
Exercise 2 – Listen and complete the dialogue:
Driver: Hi! Where would you like to go?

You: Hello! I need to go to the __________, please.
Driver: All right!
You: How long do you think it will take?
Driver: I guess it will take around _____ minutes.
You: That’s fine. I have to be there in _____ minutes.
Driver: Here we are.
You: Great! How much do I owe you?
Driver: That will be ______ dollars.
You: OK. Here are ______ dollars.
Driver: Here’s your change.
You: Thank you! Have a nice day.
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a) Quanto eu te devo?
___________________________________________________________________
b) Eu preciso ir ao teatro
___________________________________________________________________
c) Eu preciso ir ao museu.
___________________________________________________________________
d) Ficará 25 dólares.
___________________________________________________________________
e) Ficará 15 libras.
___________________________________________________________________
f) Aqui está seu troco.
___________________________________________________________________
g) Quanto você acha que vai levar?
___________________________________________________________________
h) Eu tenho que estar lá em 40 minutos.
___________________________________________________________________
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2. Match:
(a) castle ( ) prefeitura
(b) church ( ) estacionamento
(c) market ( ) ponte
(d) museum ( ) igreja
(e) statue ( ) universidade
(f) town hall ( ) aeroporto
(g) theater ( ) castelo
(h) drugstore, pharmacy ( ) museu
(i) gas station / petrol station ( ) feira
(j) parking lot / car park ( ) faculdade
(k) bridge ( ) posto de gasolina
(l) airport ( ) teatro
(m) college ( ) farmácia
(n) university ( ) estátua
a) O teatro é belo.
___________________________________________________________________
b) O museu é ótimo.
___________________________________________________________________
c) O aeroporto é perigoso.
___________________________________________________________________
d) O parque é seguro.
___________________________________________________________________
e) A loja de departamentos é luxuosa.
___________________________________________________________________
f) O supermercado é horrível.
___________________________________________________________________
g) O posto de gasolina é barulhento.
___________________________________________________________________
h) O castelo está sujo.
___________________________________________________________________
i) A estátua é maravilhosa.
___________________________________________________________________
j) A feira é barulhenta.
___________________________________________________________________
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4. Write sentences using “Let’s...” (Vamos...):
a) Vamos esquiar!
___________________________________________________________________
b) Vamos navegar!
___________________________________________________________________
c) Vamos visitar as atrações turísticas!
___________________________________________________________________
d) Vamos sair de férias!
___________________________________________________________________
e) Vamos andar de bicicleta!
___________________________________________________________________
f) Vamos dar uma volta!
___________________________________________________________________
5. Write sentences using “I want...” (Eu quero...):

a) Eu quero ir ao exterior.
___________________________________________________________________
b) Eu quero dar uma olhada nos arredores.
___________________________________________________________________
c) Eu quero navegar.
___________________________________________________________________
d) Eu quero ir esquiar.
___________________________________________________________________
e) Eu quero alugar um carro.
___________________________________________________________________
f) Eu quero tirar fotos.
___________________________________________________________________
6. Match:
(a) bicycle lane ( ) multa de estacionamento
(b) cross walk ( ) cinto de segurança
(c) speed limit ( ) longe de
(d) traffic light ( ) faixa de pedestres
(e) road work ( ) semáforo
(f) car crash ( ) pegar
(g) parking ticket ( ) obra rodoviária
(h) seat bealt ( ) engarrafamento
(i) traffic jam ( ) limite de velocidade
(j) pick up ( ) perto
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(k) far from ( ) ciclovia
(l) near ( ) batida de carro
7. Write sentences using “I will go by...” (Eu irei de...):

a) Eu irei de avião.
___________________________________________________________________
b) Eu irei de metrô.
___________________________________________________________________
c) Eu irei de táxi.
___________________________________________________________________
d) Eu irei de bonde.
___________________________________________________________________
e) Eu irei de barco.
___________________________________________________________________
f) Eu irei de motocicleta.
___________________________________________________________________
g) Eu irei de trem.
___________________________________________________________________
h) Eu irei de navio.
___________________________________________________________________
8. Match:
(a) right ( ) esquerda
(b) Turn right. ( ) Vire à direita.
(c) It’s on the right. ( ) É à esquerda.
(d) left ( ) em frente a
(e) It’s on the left. ( ) na esquina
(f) Turn left. ( ) entre
(g) Go ahead. ( ) ao lado de
(h) Go past the hospital. ( ) direita
(i) Cross the street. ( ) Passe pelo hospital.
(j) on the corner ( ) É à direita.
(k) opposite, across from ( ) Vire à esquerda.
(l) between ( ) Siga em frente.
(m) next to ( ) Atravesse a rua.
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a) Com licença. Como eu posso chegar ao parque?
___________________________________________________________________
b) Com licença. Você sabe como chegar ao mercado?
___________________________________________________________________
c) Com licença. Há um posto de gasolina perto daqui?
___________________________________________________________________
d) Com licença. Onde é o restaurante mais próximo?
___________________________________________________________________
e) Vire na segunda à esquerda.
___________________________________________________________________
f) Passe pela farmácia.
___________________________________________________________________
g) O hospital é ao lado do museu.
___________________________________________________________________
h) A ponte é em frente ao parque.
___________________________________________________________________

please – tickets – can – trip
One-way – pay – receipt
Receptionist: Good morning! How (a) _______________ I help you?

Customer: Hello! I would like three (b) _______________ to New York. 2 adults
and 1 child.
Receptionist: (c) _______________ or round-trip?
Customer: Round-trip, (d) _______________.
Receptionist: OK. That’s 45 dollars.
Customer: Can I (e) _______________ by credit card?
Receptionist: Sure! Here are your tickets and your (f) _______________. Enjoy
your (g) _______________!
Customer: Thanks!
11. Match
(a) one-way ticket / single ticket ( ) troco
(b) ticket office ( ) com cartão de crédito
(c) voucher ( ) passagem de ida
(d) change ( ) cliente
(e) by cash ( ) comprovante
(f) adult ( ) recepção
(g) round-trip ticket / return ticket ( ) criança, crianças
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(h) receipt ( ) em dinheiro
(i) customer ( ) bilheteria
(j) by credit card ( ) passagem de ida e volta
(k) reception desk ( ) recibo
(l) child, children ( ) adulto
12. Find these words: lembrança, atendente, cesta, mapa, camiseta, boné, garrafa,
brincos, miniatura, loja de presentes, presente, sacola/mochila, caneca, chaveiro,
cartão-postal, anel, bracelete e boneca.
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choice – will – anything – help – What – beautiful
too – buy – want – These – one – think
Receptionist: Hello! How can I (a) _______________ you?

Customer: Hi! I want to (b) _______________ a souvenir for my brother.
Receptionist: Nice! Do you have (c) _______________ in mind?
Customer: Yes! I (d) _______________ to buy him a T-shirt.
Receptionist: (e) _______________ are the T-shirts we have.
Customer: OK. I will take this (f) _______________.
Receptionist: Great (g) _______________! Anything else?
Customer: Yes! I want to buy a souvenir for my sister (h) _______________.
Receptionist: We have these (i) _______________ earrings...
Customer: I don’t (j) _______________ she would like them...
Receptionist: (k) _______________ about this mug?
Customer: Perfect! I (l) _______________ take it.

a) Eu preciso ir a um hotel. Aqui está o endereço.
___________________________________________________________________
b) Quanto tempo irá levar?
___________________________________________________________________
c) Irá levar por volta de 30 minutos.
___________________________________________________________________
d) Quanto eu te devo?
___________________________________________________________________
e) Aonde você gostaria de ir?
___________________________________________________________________
f) Eu tenho que estar lá em 20 minutos.
___________________________________________________________________
g) Aqui estão 50 dólares.
___________________________________________________________________
h) Aqui está seu troco.
___________________________________________________________________
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REVIEW - PART 6
HERE:
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TEST – PART 6 – GETTING AROUND
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151
LESSON 1 – NUMBERS
Let’s review the numbers!
1 one 2 two
3 three 4 four
5 five 6 six
7 seven 8 eight
9 nine 10 ten
11 eleven 12 twelve
13 thirteen 14 fourteen
15 fifteen 16 sixteen
17 seventeen 18 eighteen
19 nineteen 20 twenty
21 twenty-one 22 twenty-two
23 twenty-three 24 twenty-four
25 twenty-five 26 twenty-six
27 twenty-seven 28 twenty-eight
29 twenty-nine 30 thirty
40 forty 50 fifty
60 sixty 70 seventy
80 eighty 90 ninety
100 a/one hundred 1000 a/one thousand
Exercise 1 – How many coins are there?
a)
b)
c)
d)
e)
152
f)
g)
h)
i)
j)
a) 271:
___________________________________________________________________
b) 1,789:
___________________________________________________________________
c) 2,410:
___________________________________________________________________
d) 890:
___________________________________________________________________
e) 57:
___________________________________________________________________
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f) 5,300:
___________________________________________________________________
g) 612:
___________________________________________________________________
h) 914:
___________________________________________________________________
i) 709:
___________________________________________________________________
j) 214:
___________________________________________________________________
k) 301:
___________________________________________________________________
l) 2,130:
___________________________________________________________________
m) 679:
___________________________________________________________________
n) 29:
___________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
Exercise 4 – Listen and write the numbers;
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
154
LESSON 2 – CURRENCIES
Let’s learn the main currencies:
Symbol English Portuguese

U$ dollar dólar
£ pound libra
€ euro euro
¥ yen iene
R$ real real
Let’s see some examples:

• U$3.50 → Three dollars fifty.
• £12.25 → Twelve pounds twenty-five.
• €7.10 → Seven euros ten.
• ¥15.50 → Fifteen yen fifty.
• R$20.25 → Twenty reais twenty-five.
Exercise 1 – Write extensively:
a) U$12.50
b) U$18.25
c) £15.20
d) £50.85
e) €8.15
f) €29.50
g) ¥14.75
h) ¥90.15
i) R$3.75
j) R$23.30
Exercise 2 – Listen and write the prices:
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
155
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
Exercise 3 – Look at the pictures, listen and write the prices:
a)
______________________________________________
b)
______________________________________________
c)
______________________________________________
d)
______________________________________________
e)
______________________________________________
156
f)
______________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
LESSON 3 – USING THE ATM
coin moeda bill / note nota

ATM (automatic caixa eletrônico withdraw sacar
teller machine)
withdrawal saque remittance remessa
bank balance saldo bancário bank statement extrato bancário
check / cheque cheque expense despesa
insurance seguro interest juro
loan empréstimo tax imposto
checking conta corrente savings account conta poupança
account / / deposit account
current account
fee taxa debit débito
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Exercise 1 - Match:
(a) coin ( ) cheque
(b) ATM (automatic teller machine) ( ) conta corrente
(c) withdrawal ( ) débito
(d) bank balance ( ) taxa
(e) check / cheque ( ) caixa eletrônico
(f) insurance ( ) saldo bancário
(g) loan ( ) remessa
(h) fee ( ) sacar
(i) savings account / deposit account ( ) moeda
(j) bill / note ( ) despesa
(k) withdraw ( ) empréstimo
(l) remittance ( ) conta poupança
(m) bank statement ( ) nota
(n) expense ( ) imposto
(o) interest ( ) seguro
(p) tax ( ) extrato bancário
(q) checking account / current account ( ) saque
(r) debit ( ) juro
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
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LESSON 4 – AT A BANK
Let’s see some importante questions and answers:
• I would like to open a bank account.

Eu gostaria de abrir uma conta bancária.
• I want to deposit U$200.

Eu quero depositar 200 dólares.
• Do you have a savings account?

Você tem uma conta poupança?
• I want to deposit U$500 into my

checking account.
Eu quero depositar 500 dólares em
minha conta corrente.
• I have a problem. There’s a charge on my debit card that I didn’t make.

Eu tenho um problema. Há uma cobrança no meu cartão de débito que eu não fiz.
• Can you fill in this form?

Você pode preencher esse formulário?
• I have a problem. I lost my credit card. I need to cancel it.

Eu tenho um problema. Eu perdi meu cartão de crédito. Eu preciso cancelá-lo.
Exercise 1 – Let’s practice. Write in English:
a) Eu gostaria de abrir uma conta poupança.

___________________________________________________________________
b) Eu quero depositar 1000 dólares.
___________________________________________________________________
c) Eu quero depositar 300 dólares na minha conta corrente.
___________________________________________________________________
d) Eu quero depositar 500 dólares na minha conta poupança.
___________________________________________________________________
e) Eu tenho um problema. Há uma cobrança no meu cartão de débito que eu não
fiz.
___________________________________________________________________
f) Eu preciso cancelar meu cartão de crédito.
___________________________________________________________________
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a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________

a) _________________________________________________________________
___________________________________________________________________
b) _________________________________________________________________
___________________________________________________________________
c) _________________________________________________________________
___________________________________________________________________
d) _________________________________________________________________
___________________________________________________________________
e) _________________________________________________________________
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f) _________________________________________________________________
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LESSON 5 – PAYING FOR SOMETHING
Receptionist: That’s U$45.50. Recepcionista: São 45 dólares e 50.
Customer: I’d like to pay by credit card. Cliente: Eu gostaria de pagar com
cartão de crédito.
Receptionist: I’m sorry. Your credit Recepcionista: Sinto muito. Seu cartão
card was declined. de crédito foi recusado.
Customer: No problem. I will pay by Cliente: Sem problemas. Eu vou pagar

cash. Here’s a U$50 bill. com dinheiro. Aqui está uma nota de 50
dólares.
Receptionist: Here’s your change.
Would you like a receipt? Recepcionista: Aqui está seu troco.
Você gostaria de um recibo?
Customer: Yes, please.
Cliente: Sim, por favor.
Receptionist: Thank you! Have a nice
day! Recepcionista: Obrigado! Tenha um
bom dia!
Customer: You too!
Cliente: Você também!
Exercise 1- Let’s practice the dialogue using this information:
Task A
• Você tem que pagar U$98.25.
• Seu cartão de crédito não funciona.
• Você paga em dinheiro, com uma nota de 100 dólares.
Task B
• Você tem que pagar U$37.50.
• Seu cartão de crédito não funciona.
• Você paga em dinheiro, com uma nota de 50 dólares.
,
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Exercise 2 – Listen and complete the table:
Price Bill Change – yes or no

1
2
3
4
Exercise 3 – Unscramble the words to make sentences:
a) pay / cash / will / I / by

___________________________________________________________________
b) was / your / card / declined / credit
___________________________________________________________________
c) day / Have / nice / a
___________________________________________________________________
d) change / is / your / here
___________________________________________________________________
e) receipt / ? / you / like / Would / a
___________________________________________________________________
f) pay / credit / like / card / by / I’d / to
___________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
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163
2. How many coins are there?
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
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3. Write extensively:
a) U$3.25
b) U$80.50
c) £17.30
d) £100.75
e) €2.25
f) €39.40
g) ¥41.70
h) ¥72.15
i) R$5.75
j) R$24.50
4. Match:
(a) coin ( ) moeda
(b) ATM (automatic teller machine) ( ) despesa
(c) withdrawal ( ) conta poupança
(d) bank balance ( ) nota
(e) check / cheque ( ) débito
(f) insurance ( ) taxa
(g) loan ( ) cheque
(h) fee ( ) saldo bancário
(i) savings account / deposit account ( ) remessa
(j) bill / note ( ) sacar
(k) withdraw ( ) conta corrente
(l) remittance ( ) empréstimo
(m) bank statement ( ) caixa eletrônico
(n) expense ( ) juro
(o) interest ( ) imposto
(p) tax ( ) seguro
(q) checking account / current account ( ) extrato bancário
(r) debit ( ) saque
a) Eu gostaria de abrir uma conta corrente.
___________________________________________________________________
b) Eu quero depositar 2000 dólares.
___________________________________________________________________
c) Eu quero depositar 500 dólares na minha conta corrente.
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___________________________________________________________________
d) Eu quero depositar 100 dólares na minha conta poupança.
___________________________________________________________________
e) Eu tenho um problema. Há uma cobrança no meu cartão de débito que eu não
fiz.
___________________________________________________________________
f) Eu preciso cancelar meu cartão de crédito.
___________________________________________________________________

change – too – pay – nice
sorry – bill – please
Receptionist: That’s U$45.50.

Customer: I’d like to (a) _______________ by credit card.
Receptionist: I’m (b) _______________. Your credit card was declined.
Customer: No problem. I will pay by cash. Here’s a U$50 (c) _______________.
Receptionist: Here’s your (d) _______________. Would you like a receipt?
Customer: Yes, (e) _______________.
Receptionist: Thank you! Have a (f) _______________ day!
Customer: You (g) _______________!
REVIEW - PART 7
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TEST – PART 7 - MONEY
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LESSON 1 – CLOTHES AND FOOTWEAR
Dress Clothes skirt underwear
jacket sweater / jumper jeans pants / trousers
shirt Suit shorts T-shirt
sandals boots ballerina shoes high heels
shoes sneakers / footwear flip-flops

trainers
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Exercise 1 – Match:
(a) clothes ( ) saia
(b) dress ( ) sapatos
(c) sweater / jumper ( ) roupas íntimas
(d) jacket ( ) calçados
(e) suit ( ) shorts
(f) shirt ( ) saltos-altos
(g) boots ( ) calças jeans
(h) sandals ( ) camiseta
(i) sneakers / trainers ( ) terno
(j) shoes ( ) camisa
(k) footwear ( ) sapatilhas
(l) skirt ( ) sandálias
(m) pants / trousers ( ) tênis
(n) jeans ( ) vestido
(o) T-shirt ( ) botas
(p) shorts ( ) roupas
(q) high heels ( ) calças
(r) ballerina shoes ( ) chinelos
(s) flip-flops ( ) jaqueta
(t) underwear ( ) suéter
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
Exercise 3 – Order the letters to make words:
a) R – T – I – S – H : b) S – R – D – E – S:
________________________________ ________________________________
c) N – J – A – E – S: d) R – S – T – I – K:
________________________________ ________________________________
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e) E – R – E – S – N – A – K – S: f) O – T – O – S – B:
________________________________ ________________________________
g) T – U – S – I: h) T – I – T – S – H – R:
________________________________ ________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
LESSON 2 – ACCESSORIES AND JEWELRY
accessories acessórios jewelry / joias

jewellery
cap boné earrings brincos
scarf cachecol tights meias-calças
hat chapéu socks meias
gloves luvas tie gravata
belt cinto necklace colar
bracelet bracelete ring anel
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Exercise 1 – Let’s practice writing sentences using: “I want to buy
a/an/some…”
a) Eu quero comprar um boné.

___________________________________________________________________
b) Eu quero comprar brincos.
___________________________________________________________________
c) Eu quero comprar um cinto.
___________________________________________________________________
d) Eu quero comprar um anel.
___________________________________________________________________
e) Eu quero comprar luvas.
___________________________________________________________________
f) Eu quero comprar um colar.
___________________________________________________________________
Exercise 2 – Listen and match the people and what they want to buy:
(1) ( ) tights
(2) ( ) hat
(3) ( ) belt
(4) ( ) cap
(5) ( ) necklace
Exercise 3 – Write sentences using: I’d like to buy….” According to the

pictures:
a)
______________________________________________
b)
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c)
______________________________________________
d)
______________________________________________
e)
______________________________________________
f)
______________________________________________
g)
______________________________________________
h)
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a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
LESSON 3 – DIALOGUE
Now, let’s practice with a dialogue:
Salesperson: Hello! May I help you? Vendedor: Olá! Posso te ajudar?
Customer: Yes, please. I’d like to buy a Cliente: Sim, por favor. Eu gostaria de
T-shirt. comprar uma camiseta.
Vendedor: Que tamanho?

Salesperson: What size?
Cliente: Grande.
Customer: Large.
Vendedor: Que cor você prefere?
Salesperson: What color do you
prefer? Cliente: Preta, por favor.
Customer: Black, please. Vendedor: Aqui está. O que você

acha?
Salesperson: Here you are. What do
you think?
Cliente: Posso prová-la?
Customer: Can I try it on?
Vendedor: É claro! Os provadores são
Salesperson: Sure! The fitting rooms logo ali.
are over there.
Cliente: Eu vou levá-la. Qual é o
Customer: I will take it. What’s the preço?
price?
Vendedor: 40 dólares. Você irá pagar
com cartão de crédito ou dinheiro?
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Salesperson: 40 dollars. Will you pay
by credit card or by cash? Cliente: Eu vou pagar em dinheiro.
Customer: I will pay by cash. Vendedor: OK. Aqui está seu recibo.
Salesperson: OK. Here’s your receipt. Cliente: Obrigado!
Customer: Thanks.
Sizes and Symbols

XS Extra-small L Large
S Small XL Extra-large
M Medium
Task A Task B
• Você quer comprar uma camisa. • Você quer comprar uma saia.
• Tamanho médio e cor azul. • Tamanho pequeno e cor amarela.
• Preço: 30 dólares. • Preço: 40 dólares.
• Você irá pagar com dinheiro. • Você irá pagar com cartão de crédito.
Exercise 2 – Answer according to the pictures:
a) What size?
______________________________________________
What color do you prefer?
______________________________________________
Tamanho G
b) What size?
______________________________________________
______________________________________________
Tamanho P
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c) What size?
______________________________________________
______________________________________________
Tamanho M
Exercise 3 – Organize the words to make sentences and write the translation:
a) pay / cash / I / by / will.

Sentence: .
Translation: .
b) it / will / take / I
Sentence: .
Translation: .
c) are / there / the / rooms / over / fitting
Sentence: .
Translation: .
d) your / here / receipt / is
Sentence: .
Translation: .
e) on / ? / try / I / it / can
Sentence: .
Translation: .
f) like / buy / a / dress / I’d / to
Sentence: .
Translation: .
Item Size Color Price

1
2
3
4
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a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
LESSON 4 – RETURNING AN ITEM
Salesperson: Hello! May I help you? Vendedor: Olá! Posso te ajudar?
Customer: Yes, please. I’d like to return Cliente: Sim, por favor. Eu gostaria de
this T-shirt. devolver essa camiseta.
Salesperson: Do you have the receipt? Vendedor: Você tem o recibo?
Customer: Here it is. Cliente: Aqui está.
Salesperson: May I ask you why you Vendedor: Posso te perguntar por que
are returning it? você está devolvendo?
Customer: I bought if for my son, but it Cliente: Eu comprei para meu filho,
is too small. mas é pequena demais.
Salesperson: I see. Would you like a Vendedor: Eu entendo. Você gostaria

larger one? de uma maior?
Customer: Can I have a refund? Cliente: Eu gostaria de um reembolso.
Salesperson: OK. Just a minute. Here Vendedor: OK. Só um momento. Aqui

is your money. está seu dinheiro.
Customer: Thank you very much! Cliente: Muito obrigado!
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Task A
• Você quer devolver uma saia.
• Você comprou para sua irmã, mas é pequena
demais.
• Você gostaria de uma maior.
Task B
• Você quer devolver uma jaqueta.
• Você comprou para seu pai, mas é grande
demais.
• Você gostaria de um reembolso.
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
a) Aqui está.
___________________________________________________________________
b) Você tem o recibo?
___________________________________________________________________
c) Mas é pequena demais.
___________________________________________________________________
d) Mas é grande demais.
___________________________________________________________________
e) Você gostaria de uma maior?
___________________________________________________________________
f) Você gostaria de uma menor?
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g) Aqui está seu dinheiro.
___________________________________________________________________
h) Eu gostaria de um reembolso.
___________________________________________________________________
Exercise 4 – Write sentences using: “I’d like to return this/these….”
a)
______________________________________________
b)
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c)
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d)
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e)
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f)
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g)
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2. Match:
(a) clothes ( ) vestido
(b) dress ( ) calçados
(c) sweater / jumper ( ) shorts
(d) jacket ( ) chinelos
(e) suit ( ) jaqueta
(f) shirt ( ) botas
(g) boots ( ) roupas
(h) sandals ( ) calças
(i) sneakers / trainers ( ) saia
(j) shoes ( ) sapatos
(k) footwear ( ) camiseta
(l) skirt ( ) saltos-altos
(m) pants / trousers ( ) calças jeans
(n) jeans ( ) sapatilhas
(o) T-shirt ( ) sandálias
(p) shorts ( ) tênis
(q) high heels ( ) terno
(r) ballerina shoes ( ) camisa
(s) flip-flops ( ) roupas íntimas
(t) underwear ( ) suéter
3. Write sentences using “I want to buy a/an/some…”:

a) Eu quero comprar uma gravata.
___________________________________________________________________
b) Eu quero comprar meias.
___________________________________________________________________
c) Eu quero comprar um chapéu.
___________________________________________________________________
d) Eu quero comprar brincos.
___________________________________________________________________
e) Eu quero comprar um cachecol.
___________________________________________________________________
f) Eu quero comprar um cinto.
___________________________________________________________________
g) Eu quero comprar um bracelete.
___________________________________________________________________
h) Eu quero comprar meias-calças.
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i) Eu quero comprar acessórios.
___________________________________________________________________
j) Eu quero comprar um boné.
___________________________________________________________________

rooms – Here – will – size – May – receipt
buy – prefer – Large – on – take – by
Salesperson: Hello! (a) _______________ I help you?

Customer: Yes, please. I’d like to (b) _______________ a T-shirt.
Salesperson: What (c) _______________?
Customer: Large.
Salesperson: What color do you (d) _______________?
Customer: (e) _______________, please.
Salesperson: (f) _______________ you are. What do you think?
Customer: Can I try it (g) _______________?
Salesperson: Sure! The fitting (h) _______________ are over there.
Customer: I will (i) _______________ it. What’s the price?
Salesperson: 40 dollars. Will you pay by credit card or (j) _______________ cash?
Customer: I (k) _______________ pay by cash.
Salesperson: OK. Here’s your (l) _______________.
Customer: Thanks.
larger – return – why – much – May
money – receipt – bought – refund
Salesperson: Hello! (a) _______________ I help you?

Customer: Yes, please. I’d like to (b) _______________ this T-shirt.
Salesperson: Do you have the (c) _______________?
Customer: Here it is.
Salesperson: May I ask you (d) _______________ you are returning it?
Customer: I (e) _______________ if for my son, but it is too small.
Salesperson: I see. Would you like a (f) _______________ one?
Customer: Can I have a (g) _______________?
Salesperson: OK. Just a minute. Here is your (h) _______________.
Customer: Thank you very (i) _______________!
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6. Escreva a palavra descrita na imagem:
1) 2) 3) 4)
sandals
5) 6) 7) 8)
9) 10) 11) 12)
13) 14) 15) 16)
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17) 18) 19) 20)
21) 22) 23) 24)
25) 26) 27) 28)
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TEST – PART 8 – CLOTHES
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LESSON 1 – VOCABULARY
rent / hire alugar driver’s license carteira de

motorista
booking / reserva pick up pegar
reservation
drop off deixar charge cobrar, cobrança
vehicle veículo economy car carro econômico
compact car carro compacto mid-size car carro de tamanho
médio
full-size car carro grande luxury car carro de luxo
SUV veículo utilitário van van
esportivo
insurance seguro return devolver, retornar
full tank tanque cheio gas / petrol gasolina
coverage cobertura accident acidente
Exercise 1 - Match
(a) rent / hire ( ) pegar

(b) booking / reservation ( ) carro compacto
(c) drop off ( ) carro grande
(d) vehicle ( ) carro econômico
(e) compact car ( ) cobrar, cobrança
(f) full-size car ( ) veículo
(g) SUV ( ) devolver, retornar
(h) insurance ( ) carro de tamanho médio
(i) full tank ( ) van
(j) coverage ( ) alugar
(k) driver’s license ( ) gasolina
(l) pick up ( ) acidente
(m) charge ( ) veículo utilitário esportivo
(n) economy car ( ) tanque cheio
(o) mid-size car ( ) cobertura
(p) luxury car ( ) carteira de motorista
(q) van ( ) seguro
(r) return ( ) reserva
(s) gas / petrol ( ) deixar
(t) accident ( ) carro de luxo
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a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
i) _________________________________________________________________
j) _________________________________________________________________
Exercise 3 – Order the letters to make words:
a) A – N – V: b) C – L – V – E – I – H – E:
________________________________ ________________________________
c) N – R – T – E: d) N – E – U – R – R – T:
________________________________ ________________________________
e) M – O – T – C – P – A – C: f) T – I – C – E – C – A – N – D:
________________________________ ________________________________
LESSON 2 – RENTING A CAR
Receptionist: How can I help you? Recepcionista: Como eu posso te

ajudar?
Customer: I’d like to rent a car.
Cliente: Eu gostaria de alugar um
Receptionist: Do you have a carro.
reservation?
Recepcionista: Você tem uma
Customer: No, I don’t. reserva?
Receptionist: No problem. What size of Cliente: Não, eu não tenho.

car are you looking for?
Recepcionista: Sem problemas. Que
Customer: What are my options? tamanho de carro você está
procurando?
Receptionist: A compact car, a mid-
size car and a minivan.
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Cliente: Quais são as minhas opções?
Customer: How much is the mid-size
car? Recepcionista: Um carro compacto,
um carro de tamanho médio e uma
Receptionist: U$27.50 a day. minivan.
Customer: OK. I’ll take this one. Cliente: Quanto é o carro de tamanho
médio?
Receptionist: How long will you need
it? Recepcionista: 27 dólares e 50 por
dia.
Customer: One week. Cliente: OK. Eu vou levar esse.
Receptionist: All right. Would you like Recepcionista: Por quanto tempo você
insurance? precisará dele?
Customer: How much is it? Cliente: Uma semana.
Receptionist: U$14.75 a day. Recepcionista: Tudo bem. Você

gostaria de seguro?
Customer: OK.
Cliente: Quanto custa?
Receptionist: Can you fill in this form?
Recepcionista: 14 dólares e 75 por
dia.
Cliente: OK.
Recepcionista: Você pode preencher

esse formulário?
Task A Task B
• Você quer um carro compacto. • Você quer uma minivan.
• Preço: 22 dólares e 50 por dia. • Preço: 35 dólares e 75 por dia.
• Seguro: 12 dólares e 75 por dia. • Seguro: 19 dólares e 50 por dia.
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Size Price How long Insurance Price of

Yes or No insurance
1
2
3
4
a) Você gostaria de seguro?

___________________________________________________________________
b) Quais são as minhas opções?
___________________________________________________________________
c) Por quanto tempo você precisa dele?
___________________________________________________________________
d) Que tamanho de carro você está procurando?
___________________________________________________________________
e) Quanto é o carro de tamanho médio?
___________________________________________________________________
f) Quanto é o carro compacto?
___________________________________________________________________
g) Quanto é a minivan?
___________________________________________________________________
h) Você pode preencher esse formulário?
___________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
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LESSON 3 – MAKING A RESERVATION
Useful sentences:
• I want to make a reservation.

Eu quero fazer uma reserva.
• What location would you like to rent the car from?

De que local você gostaria de reservar o carro?
• I’d like to rent it from Los Angeles.

Eu gostaria de alugá-lo de Los Angeles.
• How long would you like to rent the vehicle?

Por quanto tempo você gostaria de alugar o veículo?
• I’d like to rent it for two weeks.

Eu gostaria de alugá-lo por duas
semanas.
• What size of car do you need?

Que tamanho de carro você precisa?
• I need a full-size car.

Eu preciso de um carro grande.
• How much is insurance?

Quanto é o seguro?
a) De que local você gostaria de alugar o carro?

___________________________________________________________________
b) Eu gostaria de alugá-lo de Nova Iorque.
___________________________________________________________________
c) Eu gostaria de alugá-lo por uma semana.
___________________________________________________________________
d) Que tamanho de carro você precisa?
___________________________________________________________________
e) Eu preciso de um carro de tamanho médio.
___________________________________________________________________
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f) Quanto é o seguro?
___________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
Exercise 3 – Order the words to make sentences:
a) full / car / need / I / a / size

___________________________________________________________________
b) car / compact / need / I / a
___________________________________________________________________
c) a / to / reservation / I / want / make
___________________________________________________________________
d) insurance / much / is / how / ?
___________________________________________________________________
e) car / size / ? / what / need / you / do
___________________________________________________________________
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1. Match:
(a) rent / hire ( ) alugar
(b) booking / reservation ( ) gasolina
(c) drop off ( ) cobrar, cobrança
(d) vehicle ( ) veículo
(e) compact car ( ) devolver, retornar
(f) full-size car ( ) carro de tamanho médio
(g) SUV ( ) deixar
(h) insurance ( ) acidente
(i) full tank ( ) veículo utilitário esportivo
(j) coverage ( ) tanque cheio
(k) driver’s license ( ) cobertura
(l) pick up ( ) carteira de motorista
(m) charge ( ) van
(n) economy car ( ) seguro
(o) mid-size car ( ) reserva
(p) luxury car ( ) carro econômico
(q) van ( ) pegar
(r) return ( ) carro compacto
(s) gas / petrol ( ) carro grande
(t) accident ( ) carro de luxo

much – day – options – rent – long – reservation
insurance – fill – looking – compact – take – How
Receptionist: (a) _______________ can I help you?

Customer: I’d like to (b) _______________ a car.
Receptionist: Do you have a (c) _______________?
Customer: No, I don’t.
Receptionist: No problem. What size of car are you (d) _______________ for?
Customer: What are my (e) _______________?
Receptionist: A (f) _______________ car, a mid-size car and a minivan.
Customer: How (g) _______________ is the mid-size car?
Receptionist: U$27.50 a day.
Customer: OK. I’ll (h) _______________ this one.
Receptionist: How (i) _______________ will you need it?
Customer: One week.
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Receptionist: All right. Would you like (j) _______________?
Customer: How much is it?
Receptionist: U$14.75 a (k) _______________.
Customer: OK.
Receptionist: Can you (l) _______________ in this form?
a) Eu quero fazer uma reserva.
___________________________________________________________________
b) De que local você gostaria de alugar o carro?
___________________________________________________________________
c) Eu gostaria de alugá-lo de Washington.
___________________________________________________________________
d) Por quanto tempo você gostaria de alugar o veículo?
___________________________________________________________________
e) Eu gostaria de alugá-lo por 10 dias.
___________________________________________________________________
f) Que tamanho de carro você precisa?
___________________________________________________________________
g) Eu preciso de um carro compacto.
___________________________________________________________________
h) Quanto é o seguro?
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REVIEW - PART 9
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TEST – PART 9 – RENTING A CAR
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LESSON 1 – HEALTH PROBLEMS
a cold the flu a cough a fever

resfriado gripe tosse febre
sore throat a headache a stomachache a backache

dor de garganta dor de cabeça dor de estômago dor nas costas
a toothache an earache an allergy runny nose

dor de dente dor de ouvido alergia coriza
a sprain a broken arm Cut Bruise

Entorse braço quebrado cortar, cortado hematoma
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Pain Hurt Dizzy Sick
dor machucar, Tonto Mal estar
machucado
(a) a cold ( ) cortar, cortado

(b) a cough ( ) febre
(c) a sore throat ( ) dor nas costas
(d) a headache ( ) dor de ouvido
(e) a toothache ( ) entorse
(f) a broken arm ( ) dor de cabeça
(g) a sprain ( ) dor de dente
(h) cut ( ) braço quebrado
(i) pain ( ) gripe
(j) the flu ( ) alergia
(k) a fever ( ) dor de estômago
(l) a stomachache ( ) hematoma
(m) a backache ( ) resfriado
(n) an earache ( ) dor de garganta
(o) an allergy ( ) coriza
(p) runny nose ( ) dor
(q) bruise ( ) tosse
(r) hurt ( ) machucar, machucado
Exercise 2 – Look at the picture and write sentences using: I have a/an ….”
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
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a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
Exercise 4 – Listen and write the problem:
Person Problem
1
2
3
4
5
6
LESSON 2 – TREATMENT
drug / medicine remédio painkillers / pain analgésicos

relievers
antibiotic antibiótico herbal tea chá de ervas
antacid anti-ácido anti- anti-inflamatório
inflammatory
eyedrops colírio ear drops gotas para os
ouvidos
surgery cirurgia injection / shot injeção
ointment pomada aspirin aspirina
have an X-ray tirar um raio-X prescription prescrição médica
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(a) drug, medicine ( ) aspirina

(b) antibiotic ( ) remédio
(c) antacid ( ) antibiótico
(d) eyedrops ( ) chá de ervas
(e) surgery ( ) tirar um raio-X
(f) ointment ( ) prescrição médica
(g) have an X-ray ( ) colírio
(h) painkillers / pain relievers ( ) cirurgia
(i) herbal tea ( ) anti-ácido
(j) anti-inflammatory ( ) anti-inflamatório
(k) ear drops ( ) gotas para os ouvidos
(l) injection, shot ( ) injeção
(m) aspirin ( ) pomada
(n) prescription ( ) analgésicos
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
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LESSON 3 – AT A DRUGSTORE
Let’s practice using a dialogue:
Pharmacist: Good afternoon. How can I Farmacêutico: Boa tarde. Como eu

help you? posso te ajudar?
Patient: I have a bad cold. What can I Paciente: Eu estou com um resfriado.
take? O que eu posso tomar?
Farmacêutico: Quais são os seus

Pharmacist: What are your symptoms? sintomas?
Patient: I have a cough and a headache. Paciente: Eu estou com tosse e dor de
cabeça.
Pharmacist: Do you have a fever? Farmacêutico: Você está com febre?
Patient: No, I don’t. Paciente: Não.
Pharmacist: Does your back hurt? Farmacêutico: Suas costas doem?
Patient: No, it doesn’t. Paciente: Não.
Pharmacist: Are you allergic to any Farmacêutico: Você é alérgico a algum

drugs? remédio?
Paciente: Sim. Eu sou alérgico a

Patient: Yes. I’m allergic to penicillin. penicilina.
Pharmacist: No problem. These Farmacêutico: Sem problemas. Essas

aspirins will make you feel better. aspirinas vão te fazer se sentir melhor.
Patient: How many should I take? Paciente: Quantas eu deveria tomar?
Pharmacist: Two every four hours. If Farmacêutico: Duas a cada quatro

you don’t feel better in 24 hours, you horas. Se você não se sentir bem em
should see a doctor. 24 horas, você deveria ver um médico.
Patient: OK. How much are the Paciente: OK. Quanto são as
aspirins? aspirinas?
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Pharmacist: $5.25, please. Farmacêutico: 5 dólares e 25, por
favor.
Patient: Thank you.
Paciente: Obrigado.
Person Problem Drug How many How much

1
2
3
4
5
6
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
a) Quais são seus sintomas?

___________________________________________________________________
b) Eu sou alérgico a aspirina.
___________________________________________________________________
c) Eu sou alérgico a antibiótico.
___________________________________________________________________
d) Você está com febre?
___________________________________________________________________
e) Eu estou com o nariz escorrendo.
___________________________________________________________________
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f) Esse antibiótico fará você se sentir melhor.
___________________________________________________________________
g) Você deveria ver um médico.
___________________________________________________________________
h) 1 a cada 8 horas.
___________________________________________________________________
LESSON 4 – GOING TO THE DOCTOR
Useful sentences and questions:
• I have a wound.
Eu tenho uma ferida.
• I have a cut.
Eu tenho um corte.
• You will need a (plaster) cast.

Você vai precisar de gesso.
• Where does it hurt?

Onde dói?
• What are your symptoms?

Quais são os seus sintomas?
• Do you have any allergies to

medication?
Você tem alguma alergia à medicação?
• I’m allergic to ibuprofen.

Eu sou alérgico a ibuprofeno.
• How long have you been sick?

Há quanto tempo você está doente?
• I’ve been sick for three days.

Eu estou doente há três dias.
• How long have you been feeling this way?

Há quanto tempo você se sente desse jeito?
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• Do you have traveler’s insurance?
Você tem seguro de viagem?
• The doctor will see you in a minute.

O médico vai te atender em um minuto.
• Your follow-up appointment is on Tuesday.

Sua consulta de acompanhamento é na terça-feira.
a) Eu sou alérgico à penicilina.

___________________________________________________________________
b) Eu estou doente há dois dias.
___________________________________________________________________
c) Sua consulta de acompanhamento é na segunda-feira.
___________________________________________________________________
d) Eu tenho uma ferida.
___________________________________________________________________
e) Você tem seguro de viagem?
___________________________________________________________________
f) Onde dói?
___________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
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Exercise 3 – Order the words to make sentences:
a) will / doctor / a / see / the / you / in / minute

_________________________________________________________________
b) symptons / ? / your / what / are
_________________________________________________________________
c) need / you / a / cast / will
_________________________________________________________________
d) four / been / I’ve / sick / for / days
_________________________________________________________________
e) Wednesday / follow-up / appointment / your / on / is
_________________________________________________________________
f) wound / have / a / I
_________________________________________________________________
g) insurance / you / have / traveler’s / ? / Do
_________________________________________________________________
206
207
2. Match:
(a) a cold ( ) alergia
(b) a cough ( ) braço quebrado
(c) a sore throat ( ) gripe
(d) a headache ( ) resfriado
(e) a toothache ( ) febre
(f) a broken arm ( ) dor nas costas
(g) a sprain ( ) dor de ouvido
(h) cut ( ) dor de garganta
(i) pain ( ) coriza
(j) the flu ( ) tosse
(k) a fever ( ) machucar, machucado
(l) a stomachache ( ) dor de estômago
(m) a backache ( ) hematoma
(n) an earache ( ) dor
(o) an allergy ( ) cortar, cortado
(p) runny nose ( ) entorse
(q) bruise ( ) dor de cabeça
(r) hurt ( ) dor de dente
a) aspirina: b) remédio:
c) antibiótico: d) chá de ervas:
e) tirar um raio-X: f) prescrição médica:
g) colírio: h) cirurgia:
i) anti-ácido: j) anti-inflamatório:
k) gotas para os ouvidos: l) injeção:
m) pomada: n) analgésicos:

hurt – take – help – Do – feel – many – please
symptoms – cough – allergic – to – If
Pharmacist: Good afternoon. Can I (a) _______________ you?

Patient: I have a bad cold. What can I (b) _______________?
Pharmacist: What are your (c) _______________?
Patient: I have a (d) _______________ and a headache.
208
Pharmacist: (e) _______________ you have a fever?
Patient: No, I don’t.
Pharmacist: Does your back (f) _______________?
Patient: No, it doesn’t.
Pharmacist: Are you (g) _______________ to any drugs?
Patient: Yes. I’m allergic (h) _______________ penicillin.
Pharmacist: No problem. These aspirins will make you (i) _______________
better.
Patient: How (j) _______________ should I take?
Pharmacist: Two every four hours. (k) _______________ you don’t feel better in 24
hours, you should see a doctor.
Patient: OK. How much are the aspirins?
Pharmacist: $5.25, (l) _______________.
Patient: Thank you.
a) Eu sou alérgico a ibuprofeno.
___________________________________________________________________
b) Eu estou doente há um dia.
___________________________________________________________________
c) Sua consulta de acompanhamento é na quarta-feira.
___________________________________________________________________
d) Eu tenho um corte.
___________________________________________________________________
e) Você tem seguro de viagem?
___________________________________________________________________
f) Onde dói?
___________________________________________________________________
g) O médico vai te atender em um minuto.
___________________________________________________________________
h) Você vai precisar de gesso.
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REVIEW - PART 10
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TEST – PART 10 – GETTING SICK
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211
LESSON 1 – TYPES OF LUGGAGE
suitcase luggage, baggage carry-on luggage backpack

/ hand luggage
Bags handle lock tag
wrapped luggage wheeled luggage Scarf Dammage

luggage
(a) suitcase ( ) mochila

(b) hand luggage ( ) bagagem embalada / plastificada
(c) bags ( ) etiqueta
(d) handle ( ) cadeado
(e) wrapped luggage ( ) bagagem
(f) luggage, baggage ( ) mala
(g) backpack ( ) bagagem de mão
(h) lock ( ) bolsas, mochilas em geral
(i) tag ( ) alça
(j) wheeled luggage ( ) bagagem com rodinhas
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a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
LESSON 2 – DESCRIBING YOUR LUGGAGE
Size Material Color

very big (muito grande) made of leather (feito de blue (azul)
big (grande) couro) red (vermelho)
medium-sized (médio) made of fabric (feito de yellow (amarelo)
small (pequeno) tecido) green (verde)
soft-sided (feito de black (preto)
material macio) white (branco)
hard-sided (feito de purple (roxo)
material rígido) gray (cinza)
orange (laranja)
pink (rosa)
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a) Minha mala é grande, amarela e feita de material rígido.

___________________________________________________________________
b) Minha mala é pequena, vermelha e feita de material macio.
___________________________________________________________________
c) Minha mala tem tamanho médio, é cinza e feita de couro.
___________________________________________________________________
d) Minhas malas são muito grandes e feitas de material rígido.
___________________________________________________________________
e) Minhas malas são grandes, amarelas e feitas de material macio.
___________________________________________________________________
Exercise 2 – Listen and Match the person and the pictures:
(1) ( )
(2)
( )
(3)
( )
(4)
( )
(5)
( )
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Person Description
(1)
(2)
(3)
(4)
(5)
a) _________________________________________________________________
b) _________________________________________________________________
c) _________________________________________________________________
d) _________________________________________________________________
e) _________________________________________________________________
f) _________________________________________________________________
g) _________________________________________________________________
h) _________________________________________________________________
LESSON 3 – HOW TO PACK AND WHAT TO PACK
clothes roupas footwear calçados

toiletries artigos de higiene toothbrush escova de dentes
toothpaste pasta de dentes deodorant desodorante
soap sabonete, sabão sunscreen protetor solar
pain relievers, analgésicos electronic carregadores
painkillers chargers
plug adaptor adaptador de copies of cópias de
tomada documents documentos
Restricted Items
• Alcoholic beverages (bebidas alcóolicas)
• Biologicals (produtos biológicos)
• Defense or military items (itens de defesa ou militares)
• Drugs (drogas)
• Firearms (armas de fogo)
• Fish and wildlife (peixes e vida selvagem)
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• Food products – raw and prepared (produtos alimentícios – crus e
preparados)
• Fruits and vegetables (frutas e vegetais/legumes/verduras)
• Pets (animais de estimação)
• Plants and seeds (plantas e sementes)
• Soil (solo)
Useful Questions:
Is this your bag? Essa bolsa é sua?

Yes, sir. / Yes, madam. Sim, senhor. / Sim, senhora.
Did you pack the suitcase yourself? Você fez a mala sozinho?
My son/daughter/mother/father Meu filho/filha/mãe/pai me ajudou.
helped me.
Are you aware of all its contents? Você está ciente de todos os seus
conteúdos?
Do you have any restricted items in Você tem algum item restrito em sua
your luggage? bagagem?
(Eu estou levando... = I am taking... / Eu empacotei... = I packed...)
a) Eu estou levando cópias de documentos.

___________________________________________________________________
b) Eu estou levando roupas e calçados.
___________________________________________________________________
c) Eu estou levando analgésicos.
___________________________________________________________________
d) Eu empacotei um adaptador de tomada.
___________________________________________________________________
e) Eu empacotei artigos de higiene.
___________________________________________________________________
f) Eu empacotei pasta de dente e protetor solar.
___________________________________________________________________
g) Meu amigo me ajudou.
___________________________________________________________________
h) Essa mala é sua?
___________________________________________________________________
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i) Você está ciente de todos os seus conteúdos?
___________________________________________________________________
j) Você tem algum item restrito em sua bagagem?
___________________________________________________________________
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2. Match:
(a) suitcase ( ) bolsas, mochilas em geral
(b) hand luggage ( ) bagagem embalada / plastificada
(c) bags ( ) etiqueta
(d) handle ( ) cadeado
(e) wrapped luggage ( ) alça
(f) luggage, baggage ( ) bagagem
(g) backpack ( ) bagagem com rodinhas
(h) lock ( ) mala
(i) tag ( ) bagagem de mão
(j) wheeled luggage ( ) mochila
a) Minha mala é pequena, azul e feita de material macio.
___________________________________________________________________
b) Minha mala é grande, preta e feita de material rígido.
___________________________________________________________________
c) Minha mala é média, vermelha e feita de couro.
___________________________________________________________________
d) Minha mala é muito grande, cinza e feita de material rígido.
___________________________________________________________________
e) Minhas malas são grandes, verdes e feitas de tecido.
___________________________________________________________________
f) Minhas malas são pequenas, azuis e feitas de material macio.
___________________________________________________________________
g) Minhas malas são médias, pretas e feitas de material rígido.
___________________________________________________________________
h) Minhas malas são muito grandes, vermelhas e pretas e feitas de couro.
___________________________________________________________________
4. Match:
(a) clothes ( ) calçados
(b) toiletries ( ) desodorante
(c) toothpaste ( ) pasta de dentes
(d) soap ( ) sabonete, sabão
(e) pain relievers, painkillers ( ) adaptador
(f) plug adaptor ( ) escova de dentes
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(g) footwear ( ) roupas
(h) toothbrush ( ) artigos de higiene
(i) deodorant ( ) carregadores
(j) sunscreen ( ) protetor solar
(k) electronic chargers ( ) cópias de documentos
(l) copies of documents ( ) analgésicos
5. Circle the “restricted items”:

toiletries – pets – soil – sunscreen – firearms – deodorant – footwear
clothes – fish – biologicals – electronic chargers – plants and seeds – fruits and
vegetables
soap – plug adaptor – defense items – alcoholic beverages – copies of documents
a) Eu estou levando desodorante e pasta de dente.
___________________________________________________________________
b) Eu estou levando protetor solar.
___________________________________________________________________
c) Eu estou levando cópias de documentos.
___________________________________________________________________
d) Eu empacotei artigos de higiene.
___________________________________________________________________
e) Eu empacotei calçados.
___________________________________________________________________
f) Eu empacotei sabonete e protetor solar.
___________________________________________________________________
g) Minha irmã me ajudou.
___________________________________________________________________
h) Você tem algum item restrito em sua mala?
___________________________________________________________________
i) Essa mala é sua?
___________________________________________________________________
j) Você está ciente de todos os seus conteúdos?
___________________________________________________________________
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REVIEW - PART 11
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TEST – PART 11 – LUGGAGE
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221
LESSON 1
1. Excuse me. Where’s the check-in counter for American Airlines?

It’s in Terminal 2. This is terminal 4.
- Delta Airlines
- Southwest Airlines
2. Is there a taxi stand near here?

Yes, there is. Just go ahead and you’ll see it.
3. What time do I have to check in?

If you are in an international flight, 3 hours before your flight.
4. Where are you flying to?

I’m flying to London, United Kingdom.
- Berlin, Germany
- Rome, Italy
5. Is this your bag?

No, it isn’t. Mine is black.
- blue
- gray
6. One of your bags is overweight.
How much do I have to pay?
7. Is there a direct flight to Rio de Janeiro?

Let me check. No, there isn’t.
- São Paulo
- Brasília
8. Can I have some ice in my soda?
Sure! Just a moment.
- juice
- water
9. Can you lend me a pen to fill in this form?

Sure! Here it is.
10. What’s the temperature in New York now?

6 degrees Celsius.
- Berlin
- Paris
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LESSON 2
1. Can I switch seats with someone else? I’d like to sit next to my husband.
Certainly. I’ll help you with this.
- wife
- son
2. How long do you plan to stay in London?

Two weeks.
- New York
- Boston
3. How much does it cost to take a taxi downtown?

It usually costs around 20 dollars.
4. Is there a place where I can leave my bags?

Yes. You can leave them in our storage room.
5. Can I get a table by the window?

I’m sorry. All of them are reserved.
6. What does this order

include?
It includes French fries or
salad.
7. Can I have a salad

instead of fries?
Sure, but that will cost 1
dollar more.
- chicken
- fish
8. How was your meal?

It was excellent. Thank you!
- great
- wonderful
9. This dish isn’t too spicy, is it?

No, it isn’t.
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10. Do you serve wine here?
Yes, we do. I’ll bring our list.
- beer
- alcoholic beverages
LESSON 3
1. What size are you looking for?

Large, please.
- small
- medium
2. Do you have this T-shirt in a larger size?

I’ll check it. Just a moment.
- jacket
- skirt
3. I’d like to buy a scarf.

OK. All our scarves and hats are 20% off
today.
4. Can you wrap this up for me?

Sure!
5. Do I have to change trains?

If you are going to Los Angeles, you do.
6. Can I return this ticket?

You can get 90% of the price back.
7. Can you help me? I got a flat tire.

We can change it for you.
8. What time does the museum close?

It closes at 7:00 pm.
- the art gallery
- the theater
9. How much is the admission fee?

It’s 10 dollars for adults and 5 dollars for children.
224
10. What’s this neighborhood called?
It’s called River Village.
LESSON 4
1. How long does the tour last?

It lasts 2 hours.
2. Can you take a photo of me, please?

Yes, I can!
3. Where are the restrooms?
They’re in the back of the store.
4. Is there a bank around here?

Yes, there is one two blocks from here.
- drugstore
- supermarket
5. I was robbed!
You should call the police. You can use my
cellphone.
6. My wallet was stolen!

You need to report it. There’s a police station
near here.
- cellphone
- purse
7. Is this area safe to walk at night?

Yes, it is.
8. I lost my passport during the tour. What can I do?

You should go to the Lost and Found. Here’s the address.
- wallet
- documents
9. Can you speak more slowly, please?

All right.
10. Can you repeat that, please?

Sure!
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LESSON 5
1. Where can I buy a plug adaptor?

There’s a store near here. Just go straight ahead.
- an electronic charger
- sunscreen
2. Which subway line goes to the museum?

Line G.
3. Which bus can I take to get downtown?

You can take Route 12.
- to the art gallery
- to the museum
4. Where can I get my laundry done?

There’s a laundry five blocks from here.
5. Do you have a vaccination certificate?

Yes, I do. Here it is.
6. How much is VAT on this item?

It’s 15%.
7. Can you tell me what this dish is?

Sure! It’s a kind of vegetable soup.
8. Can I get this without cheese?

Sure!
- ham
- cinnamon
9. How do I turn on the air conditioner?

You need to use the remote control.
- the television
- the heating
10. Tipping isn’t included, is it?

No, it isn’t.
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MODULE 12 – EXERCISES
1. Do the crossword below:
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2. Use 1 word to complete the sentences:
a) _______________ does this order include?
b) _______________ this your bag?
c) One of your bags _______________ overweight.
d) Can I switch seats with someone else? I’d like to sit next _______________ my
husband.
e) Can I get a table _______________ the window?
f) I’m sorry. _______________ of them are reserved.
g) Can I have a salad instead _______________ fries?
h) _______________ was your meal?
i) This dish isn’t too spicy, is _______________?
j) _______________ you serve wine here?
k) Excuse _______________. Where’s the check-in counter for American Airlines?
l) Can you lend me a pen to fill _______________ this form?
m) What’s the temperature _______________ New York now?
n) How _______________ does it cost to take a taxi downtown?
o) Is _______________ a place where I can leave my bags?
p) Is there a taxi stand _______________ here?
q) What _______________ do I have to check in?
r) Where are you flying _______________?
s) _______________ much do I have to pay?
t) Is there a direct flight _______________ Rio de Janeiro?
u) Can I have _______________ ice in my soda?
v) How _______________ do you plan to stay in London?
3. Match:
(a) What size are you looking for? ( ) I’ll check it. Just a moment.
(b) Do you have this T-shirt in a larger ( ) We can change it for you.
size? ( ) OK. All our scarves are 20% off
(c) I’d like to buy a scarf. today.
(d) Can you wrap this up for me? ( ) You can get 90% of the price back.
(e) Do I have to change trains? ( ) Sure!
(f) Can I return this ticket? ( ) It closes at 7:00 pm.
(g) Can you help me? I got a flat tire. ( ) It’s 10 dollars for adults.
(h) What time does the museum close? ( ) It’s called River Village.
(i) How much is the admission fee? ( ) If you are going to Los Angeles,
(j) What’s this neighborhood called? you do.
( ) Large, please.
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a) A gorjeta não está incluída, está?
b) Meu celular foi roubado.
c) Onde eu consigo ter minhas roupas
lavadas?
d) Eu fui roubado.
e) Você pode tirar uma foto minha, por
favor?
f) Você pode falar mais devagar, por
favor?
g) Há um banco perto daqui?
h) Você tem um certificado de
vacinação?
i) Que ônibus eu posso pegar para
chegar ao centro?
j) Onde eu posso encontrar um
adaptador de tomada?
k) Quanto é o VAT nesse item?
l) Essa área é segura para caminhar à
noite?
m) Qual linha de metrô vai ao museu?
n) Como eu ligo o ar-condicionado?
o) Você pode me dizer o que é esse
prato?
p) Quanto tempo dura o tour?
q) Você pode repetir isso, por favor?
r) Eu gostaria disso sem queijo.
s) Onde são os banheiros?
t) Eu perdi meu passaporte durante o
tour. O que eu posso fazer?
REVIEW - PART 12
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TEST – PART 12 – COMMON QUESTIONS AND ANSWERS
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2

LESSON 1 – PLACES AND SIGNS

Nesta lição, estudaremos os principais lugares e as placas e sinais mais

departure partida arrival chegada

Exercise 1: Ligue as colunas:

1- Onde eu posso encontrar as companhias áreas?

2- Onde eu posso encontrar a praça de alimentação?

3- Onde eu posso encontrar a retirada de bagagem?

4- Onde eu posso encontrar o portão 10C?

5- Onde eu posso encontrar o portão 7A?

6- Onde eu posso encontrar um caixa eletrônico?

7- Onde eu posso encontrar o terminal 2?

8- Onde eu posso encontrar o terminal 3?

9- Onde eu posso encontrar a alfândega?

10- Onde eu posso encontrar os achados e perdidos?

time hora, horário destination destino

Vamos analisar um exemplo de “Flight Information Display”:

Flight no Destination Time Gate Remarks

1- Translate and answer:

a) Qual é o destino do voo que parte às 9:00?

2- Listen and complete:

FLIGHT DESTINATION TIME

Agora veremos um exemplo de diálogo para realizar o check-in:

You: Here you are. Você: Aqui está.

You: Do I have to pick up my luggage? Você: Eu tenho que pegar minha

You: Thank you. Você: Obrigado.

2- Listen and complete:

a) Your gate number is __________. Your flight leaves at ______________.

3- Listen and complete:

a) You have a connecting flight in ________________________________________.

4- How many bags are they in? Listen and answer:

LESSON 4 – IMMIGRATION / PASSPORT CONTROL

Depois de desembarcar de um voo internacional, o passageiro terá que passar

Vejamos algumas das perguntas mais comuns feitas na Imigração e Controle

• Where are you coming from?

• How long are you staying?

• Where are you staying?

• Is this your first time in the US?

Vamos praticar! Responda as perguntas utilizando as informações dadas:

a) Where are you coming from?

h) Is this your first time in England?

LESSON 5 – BAGGAGE CLAIM

As bagagens geralmente estarão no baggage carousel ou no chão.

Vejamos algumas palavras importantes nessa situação:

form formulário first name primeiro nome

Agora vamos analisar um diálogo de alguém cuja mala não chegou:

Agent: How can I help you? Agente: Como posso te ajudar?

You: My luggage hasn’t arrived. Você: Minha bagagem não chegou.

You: It’s 853, Taylor Street. Você: Rua Taylor, 853.

Agent: What’s in the suitcase? Agente: O que tem dentro da mala?

You: Clothes and footwear. Você: Roupas e calçados.

Vamos praticar esse diálogo utilizando as seguintes informações:

Você pode precisar preencher um formulário, geralmente com as seguintes

LESSON 6 – AT THE CUSTOMS

A alfândega é responsável por controlar o fluxo de mercadorias, incluindo

• What’s your final destination?

• What do you do back in your country?

• What kind of things are there in your suitcase?

Vamos praticar! Responda as perguntas utilizando as informações dadas:

a) What’s your final destination?

1. Faça as palavras cruzadas abaixo:

(a) departure ( ) controle de passaporte

3. Com base nesse “Flight Information Display”, responda as perguntas:

Flight no Destination Time Gate Remarks

a) Your gate number is . Your flight leaves at ____.

B) In the event of an landing and __, leave your

C) Life are located your __ and emergency

A: I was during the service. Could I _

B: _______, but we _ have _______ more of the

A: I’ll _______ the _. Can I _ get a _____?

B: These ______ our complimentary _. _______ and

A: I’ll _ a _.