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- Manual de Formação -

Projeto financiado por:


A Regibio é uma empresa de consultoria e formação
profissional, acreditada pela Direcção Geral do Emprego e das
Relações do Trabalho, processo nº 3377, possui ainda
certificação e homologação por parte do Instituto de Emprego e
Formação Profissional, Ministério da Agricultura – Direcção
Regional de Agricultura e do Instituto da Mobilidade e dos
Transportes Terrestres. A sua equipa de profissionais conta com
mais de uma década de experiência no desenvolvimento,
organização e gestão de sistemas de formação. Em 2006, a
convite do Instituto para a Qualidade da Formação (IQF), fez
parte do grupo de empresas piloto, que testou, o então, novo
modelo de acreditação (que em parte ainda vigora, até à
conclusão da transição para a certificação). É membro da

QUEM SOMOS Associação Nacional das Entidades Formadoras, ocupando um


lugar de Direção.
Apoiando-se num crescimento sustentado, desenvolve as suas
FICHA TÉCNICA
atividades em todo o espaço nacional, com maior incidência na
Região Norte, Centro e LVT, tendo atualmente delegações em
Título:
Bragança, Chaves, Porto, Oliveira do Hospital e na Amadora.
MANUAL DE FORMAÇÃO É missão da Regibio cumprir com rigor os contratos assumidos,

Escolher uma profissão/ Mudar de excedendo as expectativas dos seus clientes, valorizando os

Actividade seus colaboradores e contribuindo para a aquisição e


consolidação de competências dos seus formandos, através da
Domínio de Formação:
apresentação de projectos de formação, nas suas vertentes de
Comunicar em Língua Inglesa formação co-financiada e não financiada, intervindo em todos os

Curso: momentos do processo formativo.


Na sua atuação, a Regibio disponibiliza recursos humanos e
Técnico/a de Multimédia
físicos que sustentam a organização, execução e gestão de

Edição: ações de formação profissional, numa óptica de prestação de


serviços técnicos, logísticos e administrativos. Promove ainda a
REGIBIO – FORMAÇÃO E
adoção de soluções de racionalização dos processos de trabalho,
CONSULTADORIA, LDA
suportados em sistemas e tecnologias de informação e
Organização de Conteúdos: comunicação.

Catarina Sousa da Silva


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ÍNDICE

Index ……………………………………………………………………………………………………………….…page 3
3
Grammar Revision ……………………………………………………………………………………………..page 4
Verb “To Be” / “Have got” ………………………………………………………………………………. page 5
Simple Present ………………………………………………………………………………………………….page 6
Referencial de Formação ……………………………………………………………………………………page 8
Jobs- Motivational Activity…………………………………………………………………………….…..page 9
Jobs - Introduction ……………………………………………………………………………………………page 10
Types of Jobs …………………………………………………………………………………………………….page 17
Article - The best jobs in America …………………………………………………………………..page 19
My future job …………………………………………………………………………………………………….page 24
Language Opportunity - Speaking …………………………………………………………….…….page 26
Recruitment ………………………………………………………………………………………………….…..page 27
Looking for a job – Announcements ………………………………………………………………..page 32
Letter of employment- Example ……………………………………………………………………..page 35
Email of employment - Example ……………………………………………………………………..page 37
Format for Curriculum Vitae …………………………………………………………………………...page 39
Curriculum Vitae Template …………………………………………………………………………..….page 40
European Curriculum Vitae in English ……………………………………………………………..page 41
Job Interview -Motivational Activity ………………………………………………………………..page 44
Job Interview- Basics ……………………………………………………………………………………....page 45
Job Interview- Dialogue …………………………………………………………………………………...page 51
New Grammar ………………………………………………………………………………………………....page 55
Places to work ………………………………………………………………………………………………….page 56
Useful Vocabulary ……………………………………………………………………………………….....page 63
Bibliography …………………………………………………………………………………………………….page 65
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PRESENT SIMPLE
Affirmative Negative Iterrogative
I write I don’t sing do I run?
you write you don’t sing do you run?
Present he, she it writes he, she it doesn’t sing does he, she, it run?

Simple
we write we don’t sing do we run?
you write you don’t sing do you run?
they write they don’t sing do they run?

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 Write the verb in parenthesis on the lines.
 Write don’t or doesn’t on the lines.
1. I very high. (jump)
2. Sally apples. (like) 1. Linda ____ walk to school.
3. They the dishes in the 2. She have a bike.
evenings.(wash) 3. We travel very often.
4. Ron and Mike milk every day. 4. Cats like water.
(drink) 5. I have a snake.
5. He his dog in the mornings. (walk) 6. Jim and Tom play with dolls.
6. It in Denmark every autumn. (rain) 7. My friends watch much tv.
7. The boys football in their break. 8. The sun come out at night.
(play) 9. Steven eat broccoli.
8. We to eat candies. (love) 10. I write letters.

 Write do or does on the lines.  Write on the line the letter with the
correct answer.
1. Arthur play the guitar?
2. she have to do all my 1. The supermarket ___ at 9:00 pm.
homework? a. close b. closes
3. they play in the school yard on 2. My phone ____ very often.
every break. a. rings b. ring
4. the teacher like cookies? 3. That dress ____ too much money.
5. Betty and Caroline ride a. cost b. costs
horses? 4. Sam _____ English and French.
6. she help her mother at home? a. speaks b. speak
7. Patricia like to talk on 5. The food ____ very good.
the phone? a. taste b. tastes
8. the family go to the movies 6. My sister ___ at 6:30 am.
once a month? a. wake up b. wakes up
9. all dogs have tails? 7. I ___ my grandmother once a week.
10. Italians eat pizza? a. visit b. visits
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▪ Referencial de Comunicar em Língua Inglesa

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 Resultados da Aprendizagem

 Consulta várias fontes de informação.


 Selecciona, organiza e sistematiza a informação recolhida.
 Analisa criticamente a informação.
 Identifica e desmonta estereótipos profissionais.
 Produz documentos de resposta a anúncios de oferta de emprego..

 Conteúdos

 Profissões tradicionais e novas profissões


 Representações sociais das profissões
 Caracterização das principais atividades associadas à saída profissional
 Anúncios de oferta de emprego
 Curriculum Vitae
 Carta de apresentação
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▪ Jobs – Motivational Activity

1. Watch the following video and comment on it as far as “the best jobs in the
world” are concerned.
2. If possible, list some perfect jobs according to your own opinion.

«The Best Jobs In The World - Official Trailer»

In https://www.youtube.com/watch?v=GcCXPO68_CU

Notes:

______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
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▪ Jobs - Introduction

Your job
Answer:
Question: I am an engineer.
What do you do? I’m a doctor.
What is your job? I am an architect.
I’m a photographer

Other jobs 10

Question in the singular form: Question in the plural form:

He What do they do?

What does she do? What do Mark and Anne

Mark do?

Anne

Possible answers:
He’s an architect.
She is a teacher.
Mark’s an assistant.
Anne is a designer
They’re painters.
Mark and Anne are tour guides

Dream jobs
What is your dream job?
When we answer we use want:
“I want to be a doctor.”
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Exercise 1 - Translate the following Jobs


Accountant____________________ Chambermaid_________________

Judge_______________________ Porter____________________

Baker________________________ Chef____________________

Lawyer_________________________ Postman/woman___________________

Barber______________________ Cleaner_____________________
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Nurse_______________________ Receptionist_________________

Barman/woman____________________ Cook____________________

Optician________________ Reporter___________________

Builder__________________________ Dentist____________________

Painter_________________________ Sales Assistant____________________

Butcher___________________ Doctor______________________

Photographer________________________ Sales
representative_____________________

Carpenter_____________________
Electrician_____________________

Plumber__________________
Secretary_____________________

Cashier____________________
Engineer_________________

Policeman____________________

Flight attendant____________________
Scientist_____________________

Tourist guide__________________
Fireman______________________

Hair dresser___________________
Surgeon____________________

Fishmonger_________________

Teacher____________________
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Exercise 2 - Complete the sentences. Look at the example:


Ex. 1. I work on engines. I’m an engineer.

2. I take photos. I’m :________________________

3. I design buildings. I am ____________________

4. I work in a hospital. I am ___________________

5. I work in a restaurant’s kitchen. I’m _____________________ 12

6. I deliver the mail: I’m _____________________

7. I teach English. I’m _______________________

8. I paint. I am ______________________

Exercise 3 - Write the questions for these answers. Look at the example.

1. What do you do?


I’m a doctor.

2. __________________________?
He’s a waiter.

3. __________________________?
He’s an architect and she is a designer

4. __________________________?
She’s a policewoman.

5.__________________________?
They are salespeople

6. _________________________?
You are a nurse.
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Exercise 4 - Choose the correct answer or answers for each sentence

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▪Types of jobs

Types of jobs

• Full-time job (employees work usually around 40 hours a week)


• Part-time job (when employees work 20 hours a week)
• Overtime (when you work longer than you should and you get more money)
• Permanent job (The contract has no finish date)
• Temporary Job (is working for a short period, the contract has a finish date)
• A contract (an agreement about how long you work, when you work and how 17
much you earn…)
• Employees (people who work for a company)

Types of work

• Temporary work
• Permanent work

Job vocabulary

Salary: the money you receive at the end of the month for working.
Wage: is the money you receive every week if you work and get paid per week.
Retire: you stop working because of your age, usually at 65.
Pension: is a payment for people who retire.
Resign: if you leave a company, for example to work for another company. You tell the
company that you are leaving.
Make redundant: if there isn’t any more work for the employee to do or, or if we don’t
need them anymore, or if there are financial problems in a company.
Dismiss or fire: if someone has done something wrong we ask the person to leave the
company.
Bonus: is a value of money you can receive extra when for example the company’s sales go
up.
Rise: when your salary goes up normally after a certain period of time and with good work
done.
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Exercise 1 - Fill in the gaps by choosing a word given in italics

Permanent job / colleagues / contract / overtime / part-time job / customers /


suppliers / full-time job / temporary job / employee

1. The people who buy your products are _______________


2. If you work extra hours, you do _______________
3. I can work here as long as I want – I have a _________________
4. __________________ are the companies we buy products from
5. Your _______________ are the people that you work with. 18
6. If you only work 20 hours a week, you have a ________________.
7. An agreement to work for a particular company is called a ______________
8. My job finishes next month – it’s only a _______________
9 I work 40 hours a week, this means I have a __________________
10. If you work for a company, you’re an _______________

Exercise 2 - Complete the sentences with the words in italics

fire / wage / retire / salary / raise / bonus / redundant / resign

1. Your base __________ will be 20.000€ per year


2. I don’t like what the company is doing, so I’m going to ___________ and find another
job.
3. Well done!! You did an excellent job, you deserve a __________. Your salary will go up.
4there was no more work at the factory, so they made me ______________
5. When I __________ at 65 I am going to live in Brazil.
6. You receive a _____________ this year because the company’s sales went up 20%.
7. Ann stole money from the company, so they had to ___________ her.
8. I am getting paid per week, so I receive a ___________
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▪ Article - the best jobs in America

1. Read and comment on the following article.


Dmitriy T.M. sent in this graph from CNN (found at Gawker) using info from the Bureau of
Labor Statistics, rating the “best” jobs in America:

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I zoomed in so you can read the chart better. The second line under each icon tells you what
job sector the BLS categorizes it as and the total number of jobs. On the third line, the salary
in regular font on the left is the median salary for that job, while the salary in bold in the
right is the highest reported salary. The coloured icons represent different things (i.e.,
highest overall median salary) that aren’t as interesting, at least to me, as the other info:

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Labour force broken down by sex and race/ethnicity (notice that the numbers are in 1000s,
so there are actually 66,208,000 women in the workforce and so on):

I calculated the percentages of each race/ethnicity by sex and noticed a few differences.
Here are the % of the workforce that falls into each racial/ethnic category, broken down by
sex (sorry if the formatting’s showing up all weird):
Whites: Women = 80.6 Men = 83.7
African Americans: Women = 12.4 Men = 9.3
Hispanics: Women = 12.1 Men = 15.8
Asians: Women = 4.7 Men = 4.8
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So we see differences between men and women for every group except Asians. Notice that
African Americans stand out as the only group where women make up a larger proportion of
the workforce than men do. I know I’ve read things suggesting that African American men
face a tougher job market than African American women do because of negative stereotypes
(they’re angry, they don’t work hard, they don’t interact with customers well), leading to
more discrimination against Black men than Black women (who clearly also face job
discrimination). Other explanations?

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And of course, we always have to remember that BLS data is based on official job reporting;
off-the-books or informal employment, which some groups are likely overrepresented in,
aren’t included.

And notice that in the sex/ethnicity breakdown, we see two icons, one clearly marked as
female and the other as male, but in the rest of the chart, where sex is not explicitly
discussed, all of the icons are the male version. Just another example of using male icons as
“neutral” and female icons only when discussing sex/gender specifically.

In http://thesocietypages.org/socimages/2010/03/12/the-best-jobs-in-america/
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Reading comprehension

1. Do you think there are still many differences at work between men and
women? Justify.
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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__________________________________________________________________________
_______________________________________________________________________

2. Name three jobs you directly associate to men. Explain why.


__________________________________________________________________________
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__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
_______________________________________________________________________

3. Name three jobs you directly associate with women. Explain why.
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
_______________________________________________________________________
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▪ My Future job

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What kind of work are you interested in:

1. well paid work

2. interesting work

3. work in a large and famous company

4. quiet work

5. work in an industry which has future prospects

6. prestigious work

7. a kind of work such as not to sit the whole day in the office

8. to travel a lot

Please, discuss advantages and disadvantages of your future profession:

1. Do you think that your future profession is prestigious?

__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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2. How difficult is it to find a good work in your field?

__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

3. Is there a competition in your group? 25

__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

4. Do you think that competition among your coeds is a good stimulus to study well

or it just makes communication between you more difficult?

__________________________________________________________________________
__________________________________________________________________________
_______________________________________________________________________
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▪ Language opportunity – Speaking

1. Prepare a debate and comment on the following statements.

Statement 1:

“Many jobs now thought to be non-traditional for women have been performed by women in the
past. Throughout history, women have done heavy labour on farms and in the fields alongside 26
men, and during World War II over 6 Million women entered the labour force to build ships,
airplanes and factory goods.”

Statement 2:

“A woman’s place is the home, not on a construction site”. In 1994, women accounted for 46%
of the total labour force. Nearly two thirds of all women age 16 and over were in the labour force
in 1991. Projections are that two out of every three workers entering the labour force by 2005
will be women (Women’s Bureau. Women Workers: Outlook to 2005, U.S. Department of Labour,
1992).”

Statement 3:

“Women on a job site make it difficult for men to concentrate; they are too distracting.”

Statement 4:

“Women will lose their femininity if they work in a trade.”


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▪ Recruitment

Exercise 1. Read the following information about recruitment procedures:

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A. Recruitment
The process of finding people for particular jobs is recruitment or, especially in Am. English,
hiring. Someone who has been recruited is a recruit or, in Am. English, a hire. The company
employs or hires them; they join the company. A company may recruit employees directly or use
outside recruiters, recruitment agencies or employment agencies. Outside specialists called
headhunters may be called on to headhunt people for very important jobs, persuading them to
leave the organizations they already work for.

This process is called headhunting.

B. Applying for a job


Fred is a van driver, but he was fed up with long trips. He looked in the situations vacant pages of
his local newspaper, where a local supermarket was advertising for van drivers for a new delivery
service. He applied for the job by completing an application form and sending it in.

Harry is a building engineer. He saw a job in the appointment pages of one of the
national papers. He made an application, sending in his CV (curriculum vitae – the
“story” of his working life) and a covering letter explaining why he wanted the job and why he
was the right person for it.
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C. Selection procedures
Dagmar Schmidt is the head of recruitment at a German telecommunications company. She talks
about the selection process, the methods that the company uses to recruit people:
“We advertise in national newspapers. We look at the backgrounds of applicants: their experience
of different jobs and their educational qualifications. We don’t ask for handwritten letters of
application as people usually apply by email; handwriting analysis belongs to the 19th century.

We invite the most interesting candidates to a group discussion. Then we have individual
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interviews with each candidate. We also ask the candidates to do written psychological tests to
assess their intelligence and personality.

After this we shortlist three or four candidates. We check their references by writing to their
referees: previous employers or teachers that candidates have named in their applications. If the
references are OK, we ask the candidates to come back for more interviews. Finally, we offer the
job to someone, and if they turn it down we have to think again. If they accept it, we hire them.
We only appoint someone if we find the right person”.

Exercise 2. Complete the following sentences with the right word or phrase:

a. I hope she ________________because if she _____________________the job, we’ll have to


start looking again.
b. That last applicant was very strong, but I understand he’s had two
other___________________already.
c. They’ve finally …_____________________a new receptionist.
d. I phoned to check on my application, but they said they’d already
___________________.someone.
e. This job is so important, I think we need to _____________________someone.
f. Computer programmers wanted. Only those with UNIX experience should
______________________.

g. The selection process has lasted three months, but we’re going to______________someone
next week.
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Exercise 3. Replace the underlined phrases with correct forms of words and
expressions from A, B and C:

Fred had already refused two job offers when he went for a discussion to see if he was suitable
for the job. They looked at his driving licence and contacted previous employers
Fred had mentioned in his application. A few days later, the supermarket asked him if he would
like the job and Fred said yes.

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Harry didn’t hear anything for six weeks, so he phoned the company. They told him that they had
received a lot of requests for the job. After looking at the life stories of the people asking for the
job and looking at what exams they had passed during their education, the company had chosen
six people to interview, done tests on their personality and intelligence and they had then given
someone the job.

Exercise 4. Read this newspaper article and find the answers to the following questions
in the text:

Branson’s new route to more jobs

For many young people lucky enough to get a job after leaving school or college, the biggest
shock of the transition to work is how few holidays they get.
Having spent their academic years working an eight or nine-month year, it can be depressing to
realize that for the rest of their working lives they will be able to take only four weeks off a year.
Many would jump at the chance to take three months off - and that’s exactly what happened at
Virgin Atlantic, the airline run by Richard Branson. He believes the new initiative could help to
reduce unemployment.

Faced last autumn with the recession and with its failure to acquire more flight slots out of
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Heathrow airport, the company was having to consider redundancies. Mr. Branson wrote to staff
saying that cutting back on jobs was “something I have never wanted to do”. Instead he invited
employees to take up to six months unpaid leave and to participate in a job sharing scheme.
The immediate crisis passed but the idea of a shorter working year took off. When the company
later asked for 300 volunteers to take three months unpaid leave, 450 put their names forward.
Mr. Branson said: “To be fair and share it around, in some cases we said that people could only
take six weeks.”
Most of the volunteers were cabin crew but other staff, including secretaries and pilots, took
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advantage of the offer as well. “And when they came back from their break ... they definitely
seemed to enjoy work more,” he said.
The company tends to recruit and train its own staff from scratch. As Mr. Branson said: “If you’ve
been at college or on the dole, working for only nine months still makes you a lot better off
financially than you were before.” He believes there is a broader social benefit to be achieved. “If
you are only taking on people for nine months, that will enable others who would otherwise have
no work or be living on the dole to have a chance too.”
And he goes further. “I think this should be the basis of a pattern across the whole European
Community for the first few years of working life.”
Nor was a shorter working year only applicable to young people. “If older women and men with
children can afford it because one partner’s working 12 months and the other nine, I think a lot of
people would like to earn slightly less and be able to spend more time with their children,” Mr.
Branson said.
This year the scheme is on offer again, although not over the busy summer period. “All the
people who took time off last year would like to do so again,” Mr. Branson said. But its realization
depended on whether the company could recruit enough people to allow 400-500 existing staff to
take three months off.
The company was considering whether the arrangement should become a permanent feature, Mr.
Branson said. “For new people being taken on in most departments, we’re thinking about making
nine-month working a standard contract.”

1. What were the TWO reasons why Virgin Atlantic was considering redundancies?

______________________________________________________________________________
______________________________________________________________________________
__________________________________________________________________________

2. What were the TWO things Richard Branson invited his staff to do?
______________________________________________________________________________
______________________________________________________________________________
___________________________________________________________________________
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3. How many people volunteered to take unpaid leave?

______________________________________________________________________________
______________________________________________________________________________
___________________________________________________________________________

4. How did the long break affect the staff’s attitude to their work?

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______________________________________________________________________________
______________________________________________________________________________
___________________________________________________________________________

5. Why is the scheme attractive to new recruits?

______________________________________________________________________________
______________________________________________________________________________
___________________________________________________________________________

6. Is the scheme going to become permanent?

______________________________________________________________________________
______________________________________________________________________________
___________________________________________________________________________

Exercise 5. Work in groups. Discuss these questions:

1. What are your views on Richard Branson’s scheme? Would you like to participate in
such a scheme?
2. Would such a scheme succeed in the firm you work/have worked for? Why not?
3. Why do you think so many of Virgin’s cabin crew took advantage of the scheme?
4. Could this kind of scheme only succeed with a youthful staff who have few family
responsibilities?
5. How could you persuade people who have considerable working experience and are
used to earning a certain wage that they should take a pay cut?
6. What do you think of the following: a four-day week a nine-day fortnight seasonal work
job sharing.
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▪ Looking for a job: announcements

1. Analyse the following job offers.

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2. Now choose one of the examples from the next pages (letter or e-mail) and
answer one job offer.

▪ Letter for employment – example

Study and translate the letter below.

John Doe
200 West First St. 35
Auburn, ME 04211

Phone: 207.555.0145 Email: jdoe@email.com

September 10, 2012

Sally Jenkins
ABC Company
123 Main St.
Auburn, ME 04211

Dear Ms. Jenkins,

I am writing to inquire about possible openings at ABC Company for a research assistant. I am
interested in a senior level position offering the opportunity for travel and advanced research
assignments.
As a professional administrative assistant with excellent research skills, I am eager to contribute
my abilities and experience to ABC Company. Given my extensive training and background, I
believe I can help ABC Company meet its goal of providing only the most accurate and timely
information to its clients.
Please find enclosed my resume and a list of my references. Feel free to call me at 207.555.0145,
to arrange a time to meet. I look forward to hearing from you.

Sincerely,

John Doe

Enclosures Downloaded from http://www.wikihow.com


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Translation

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_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________
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▪ E-mail for employment - example

Study and translate the e-mail below.

Dear Mr. Adams,

I’m submitting an application for the editorial position you advertised on SuperJobs on September
37
10.

I've spent the last year and a half working full-time as a writer and editor for a publishing
company that specializes in educational content. During that time, I've logged thousands of hours
doing everything related to the editorial process, including copy editing, proofreading, content
entry, and quality assurance. I currently manage a team of over 40 freelance writers who work
on a variety of different subjects, and I ensure that the quality of every submission meets our
high editorial standards. I'm also very familiar with English grammar and usage and have no
trouble adapting to various style guides.

What I like most about my current job is that it gives me the opportunity to learn and be
creative, and it looks like this position would do the same. I feel that I could be a valuable asset
to your team, and I bring to the table all of the skills that you require in an editor.

I look forward to discussing my qualifications further and can be reached by email at


npeterson@email.com or by phone at 460.555.0198.

Thank you so much for your time.


Best,
Nicole Peterson
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Translation

_______________________________________________________
______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
38
______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________
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▪ Format for a Curriculum Vitae (CV)

A Curriculum Vitae, commonly referred to as CV, includes a summary of your educational and
academic backgrounds as well as teaching and research experience, publications, presentations,
awards, honors, and affiliations.

International employers often expect to read the type of personal information on a curriculum 39
vitae that would not be included on a resume. When writing a CV for graduate school or academia
the personal information included in this curriculum vitae template would be omitted.

Having a well written, effective resume at one’s disposal is an excellent tool in today’s ever
changing job market. A strong resume may be the sole difference in getting a call for an interview
or simply having your resume tossed into the proposed employer’s sludge pile. Simply put, an
effective resume may win you a job interview.

In the world of academia, a strong resume, known as a curriculum vitae (CV) may open the door
towards a tenured position.

The following curriculum vitae template will give you an example of what to include in your CV
and show the appropriate format for a curriculum vitae.
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▪ Sample Curriculum Vitae Template


CONTACT INFORMATION
Name
Address
Telephone
Cell Phone
Email

40
PERSONAL INFORMATION
Date of Birth
Place of Birth
Citizenship
Visa Status
Sex
Optional Personal information:
Marital Status
Spouse’s Name
Children

EMPLOYMENT HISTORY
Work History
Academic Positions
Research and Training

EDUCATION
High School

University
Graduate School

PROFESSIONAL QUALIFICATIONS
Certifications and Accreditations
Computer Skills

AWARDS

INTERESTS
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▪ European Curriculum Vitae in English – example

1. Write your own C.V. in English. You can access it online in:
http://europass.cedefop.europa.eu/en/documents/curriculum-vitae/templates-
instructions

PERSONAL INFORMATION Replace with First name(s) Surname(s)


[All CV headings are optional. Remove any empty headings.] 41
Replace with house number, street name, city, postcode,
country
Replace with telephone number Replace with mobile
number
State e-mail address
State personal website(s)
Replace with type of IM service Replace with messaging
account(s)
Sex Enter sex | Date of birth dd/mm/yyyy | Nationality Enter
nationality/-ies

JOB APPLIED FOR


POSITION Replace with job applied for / position / preferred job / studies
PREFERRED JOB applied for (delete non relevant headings in left column)
STUDIES APPLIED FOR

WORK EXPERIENCE

[Add separate entries for each experience. Start from the most recent.]
Replace with dates (from - to) Replace with occupation or position held
Replace with employer’s name and locality (if relevant, full address
and website)
Replace with main activities and responsibilities
Business or sector Replace with type of business or sector

EDUCATION AND TRAINING

[Add separate entries for each course. Start from the most recent.]
Replace with dates (from - to) Replace with qualification awarded
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Replace with education or training organisation’s name and locality (if


relevant, country)
Replace with a list of principal subjects covered or skills acquired

PERSONAL SKILLS

[Remove any headings left empty.]


Mother tongue(s) Replace with mother tongue(s)
42

Other language(s) UNDERSTANDING SPEAKING WRITING


Spoken Spoken
Listening Reading
interaction production

ENTER
Replace with language ENTER LEVEL ENTER LEVEL ENTER LEVEL ENTER LEVEL
LEVEL

Replace with name of language certificate. Enter level if known.


ENTER
Replace with language ENTER LEVEL ENTER LEVEL ENTER LEVEL ENTER LEVEL
LEVEL
Replace with name of language certificate. Enter level if known.
Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient user
Common European Framework of Reference for Languages

Communication skills Replace with your communication skills. Specify in what context they
were acquired. Example:
good communication skills gained through my experience as sales
manager

Organisational /Replace with your organisational / managerial skills. Specify in what


managerial skills context they were acquired. Example:
leadership (currently responsible for a team of 10 people)

Job-related skills Replace with any job-related skills not listed elsewhere. Specify in what
context they were acquired. Example:
good command of quality control processes (currently responsible for
quality audit)
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Computer skills Replace with your computer skills. Specify in what context they
were acquired. Example:
good command of Microsoft Office™ tools

Other skills Replace with other relevant skills not already mentioned. Specify in
what context they were acquired. Example:
carpentry
43

Driving licence Replace with driving licence category/-ies. Example:


B

ADDITIONAL
INFORMATION

Publications Replace with relevant publications, presentations, projects,


Presentations conferences, seminars, honours and awards, memberships, references.
Projects Remove headings not relevant in the left column.
Conferences Example of publication:
Seminars How to write a successful CV, New Associated Publishers, London,
Honours and awards 2002.
Memberships Example of project:
References Devon new public library. Principal architect in charge of design,
production, bidding and construction supervision (2008-2012).

ANNEXES

Replace with list of documents annexed to your CV. Examples:


copies of degrees and qualifications;
testimonial of employment or work placement;
publications or research.

You can access an example here:

http://europass.cedefop.europa.eu/en/documents/curriculum-vitae/templates-instructions
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▪ Job interview – Motivational activity

1. Watch the following video and comment on it with your colleagues and teacher.

Silly Job Interview - Monty Python

44

With subtitles in Portuguese in https://www.youtube.com/watch?v=zP0sqRMzkwo


Without subtitles in https://www.youtube.com/watch?v=y_bsMGsBjWc

Notes:
______________________________________________________________________________
___________________________________________________________________________
______________________________________________________________________________
__________________________________________________________________________
___________________________________________________________________________
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▪ Job interviewing: basics

45

A job interview is your chance to show an employer what he or she will get if you’re hired. That is
why it is essential to be well prepared for the job interview. There exist five basic types of
interviews:

The Screening Interview


This is usually an interview with someone in human resources. It may take place in person or on
the telephone. He or she will have a copy of your resume in hand and will try to verify the
information on it. The human resources representative will want to find out if you meet the
minimum qualifications for the job and, if you do, you will be passed on to the next step.

The Selection Interview


The selection interview is the step in the process which makes people the most anxious.
The employer knows you are qualified to do the job. While you may have the skills to perform the
tasks that are required by the job in question, the employer needs to know if you have the
personality necessary to “fit in.”

Someone who can’t interact well with management and co-workers may disrupt the functioning of
an entire department. This ultimately can affect the company’s bottom line.

The Group Interview


In the group interview, several job candidates are interviewed at once. The interviewer or
interviewers are trying to separate the leaders from the followers. The interviewer may also be
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trying to find out if you are a “team player.” The type of personality the employer is looking for
determines the outcome of this interview. There is nothing more to do than act naturally.

The Panel Interview


The candidate is interviewed by several people at once. It can be quite intimidating as questions
are fired at you. You should try to remain calm and establish rapport with each member of the
panel. Make eye contact with each member of the panel as you answer his or her question.

46
The Stress Interview
It is not a very nice way to be introduced to the company that may end up being your future
employer. It is, however, a technique sometimes used to weed out those that cannot handle
adversity.

The interviewer may try to artificially introduce stress into the interview by asking questions so
quickly that the candidate doesn’t have time to answer each one. The interviewer may also ask
weird questions, not to determine what the job candidate answers, but how he or she answers.

Preparing for the Interview


Before you begin to think about how you will dress for the interview, or answer questions, you
should gather as much information about the employer as you can. Not only will you appear
informed and intelligent, it will also help you make a decision if a job offer is eventually made.
You might also want to prepare for answering questions by listing some of your attributes. Talk to
former co-workers with whom you worked closely. Ask them to list some traits about you that
they most admired - work related, of course.

You want to seem somewhat spontaneous, but you also want to appear self-confident.
The way to do that is to rehearse, not exactly what you will say, but how you will say it. A great
method is to rehearse in front of a video camera. Study your posture, the way you make eye
contact, and your body language.
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Dressing for the Interview

Appearance is very important and whether we like it or not, it is the first thing people notice
about us.
47

You should match your dress to employees in the workplace in which you are interviewing and
probably take it up a notch. If dress is very casual, those being interviewed should wear dress
pants and dress shirts or skirts and blouses. Don’t choose a Friday, since many offices have
“casual Fridays.”

Your hair should be neat and stylish. Your nails should be well manicured and clean.

Men’s nails should be short.

Women’s nails should be of a reasonable length and polished in a neutral color. Also for women,
makeup shouldn’t be heavy. Perfume or cologne should be avoided as some people find certain
scents offensive.

Establishing Rapport
Since the interviewer’s job is to make sure that not only your skill, but your personality as well, is
a good match, you must establish rapport with the person or persons interviewing you.

That begins the instant you walk in the door. Let the interviewer set the tone. Nothing is as
awkward as offering your hand and having the gesture not returned by the other person.
Therefore you should wait for the interviewer to offer his or her hand first, but be ready to offer
your hand immediately.

Body Language
They say that body language gives more away about us than speech. Eye contact is very
important but make sure it looks natural. A smiling, relaxed face is very inviting.

Hands resting casually in your lap rather than arms folded across your chest also is more inviting.

Answering Questions
When it comes down to it, isn’t this the main point of the interview? Speak slowly and clearly.
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Pause before you answer a question. Your answers will seem less rehearsed and it will give you a
chance to collect your thoughts.

Asking Questions
Usually toward the end of the interview, the person conducting it will ask you if you have any
questions. You should have some. You should ask about what a typical day would entail.

You could also ask what special projects you would be working on. As in every other aspect of the
48
job search, you are trying to show the employer how you can fill their needs.

Illegal Questions
We have all heard horror stories of interviewers asking job candidates inappropriate questions,
such as those about marital status, age, and family status. These questions should not be asked,
but it is up to you whether to answer them.

Money Questions
Money is a very sensitive topic. The candidate shouldn’t bring it up. However, the interviewer
may bring it up first. He or she may ask what salary you hope to earn.

You must prepare for this question before the interview. Find out what others in the same
position are earning. Always give a range, not an exact number. This will help keep you from
pricing yourself out of a job. You don’t want the employer to think they can’t afford you, but you
also don’t want them to think you are a cheap commodity.

After the Interview


This is something that is too often neglected.

It’s the thank you note or follow-up letter. It is your chance to reiterate something you mentioned
on the interview or bring up something you forgot to mention. It is also a nice gesture and a
simple matter of politeness.
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Exercise 1. Here are some tips relating to your appearance and body language. For each
one select the correct missing word from the options below:

1. Make sure your clothes are clean, but ________ wear obvious logos or designer
names.
a. do
b. don’t
c. must
49

2. Don’t use __________ much deodorant or perfume!


a. to
b. too
c. two

3. Don’t wear too much jewellery. Interviewers don’t ______ like rings!
a. never
b. sometimes
c. usually

4. Wear _______ that are smart, but comfortable.


a. cloths
b. clothes
c. covers

5. Arrive well __________ the interview time.


a. before
b. after
c. later than

6. Make eye ________ with the interviewer when you are introduced.
a. contactation
b. contiction
c. contact

7. Give a firm handshake, and make sure you ___________!


a. snarl
b. smile
c. snigger
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8. Don’t ________. This will distract the interviewer from what you’re saying.
a. fidget
b. figgit
c. fijit

9. Don’t appear over-confident, for example by leaning too far back in your chair, but
do
try to __________.
50
a. relax
b. relapse
c. collapse

Exercise 2. Work in groups. Take turns to carry out the interview:

Student A:
You are applying for the position of a manager at a famous manufacturing company. You have
exactly five minutes to find out if it is the right job for you. Prepare questions on the five features
of character which you consider the most important.

Student B:
You are the chair of the manufacturing company. You have exactly five minutes to find out
whether the candidate you are interviewing is the right person for the job. Prepare questions on
the candidate’s experience, character and qualifications.
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▪ Job interview – dialogue

1. Read the following job interview.

51

Interviewer: Good afternoon, please have a seat.


Interviewee: Thank you.

Interviewer: How are you doing today? Did you have any trouble finding the office?
Interviewee: I'm fine thank you, and I had no trouble at all getting here.

Interviewer: Great. Well let's get started. Could you tell me a little about your educational
background?
Interviewee: Yes, I graduated from UCLA in 1995, with a Bachelor’s degree in journalism. After
that I enrolled in NYU's master's program for journalism, graduating in 1998.

Interviewer: I see. Now, how about your work experience?


Interviewee: After I left NYU, I worked for a year at the Daily Newspaper.

Interviewer: And after that?


Interviewee: From there I moved to San Francisco and was employed by the Bay Area
Chronicle, covering local and state politics.

Interviewer: What was the biggest story you covered while you were there.
Interviewee: I covered several that I thought were important, but I would have to say the
investigative piece I did on the cover-up of the governor's staff involvement in the embezzlement
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of education funds was the biggest.

Interviewer: How did you like it at the Chronicle?


Interviewee: Overall, I liked it a lot. The people were great and my boss was supportive and
understanding.

Interviewer: According to you resume, you left there three months ago. What have you been
doing since then?
52
Interviewee: Mainly taking care of our baby, she just turned three months old. But now I'm
ready to go back to work.

Interviewer: What brought you to Denver?


Interviewee: My husband’s company transferred him here last month.

Interviewer: One final question. Why did you apply here? Denver has three daily newspapers to
choose from.
Interviewee: I felt that this paper is better suited for my conservative thinking, my unique
writing style, and my diverse areas of interest when covering political news.

Interviewer: Well, thank you for your time. We'll be making a selection in a couple of days and
will call you one way or the other.
Interviewee: Thank you for seeing me. Have a pleasant day.
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2. Translate the previous dialogue.

_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
53
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________
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3. Answer the following questions.

a) Where did she graduate in 1995?


_______________________________________________________________________
________________________________________________________________________

b) What was her course?


_______________________________________________________________________
54
________________________________________________________________________

c) How about her master's degree?


_______________________________________________________________________
________________________________________________________________________

d) What was the biggest story that she covered?


_______________________________________________________________________
________________________________________________________________________

e) What did she do for three months after quitting her job?
________________________________________________________________________
________________________________________________________________________

f) Where is she right now?


______________________________________________________________________________
__________________________________________________________________________

g) How do you call someone who's being interviewed?


_______________________________________________________________________
________________________________________________________________________

h) How do you call someone who's asking questions during an interview?


_______________________________________________________________________
________________________________________________________________________

4. Now, role-play that dialogue. If possible, save it on tape and watch it after in
order to analyse your English level.
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▪ New Grammar
Work + preposition

What do you do?


I work for + name of the company

Ex: I work for an English manufacturing company


I work for Nestlé
55
I work for an insurance company
I work for Tranquilidade

Work for é sempre utilizado quando se fala numa companhia

I work in + department

Ex: I work in Personnel


I work in Marketing
I work in Sales
I work in Research and Development

Work in é sempre utilizado quando falamos de um departamento

I work on + a Project

Ex: I work on a car design


I work on a product research
I work on a new clothes design

Work on é sempre utilizado quando falamos de um projecto

I work with + pessoas

I work with suppliers ( companies that we buy products from)


I work with many colleagues (people that work with me)
I work with foreign people

Work with (trabalhar com) utiliza-se exactamente como em português.


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▪ Places to work
Answer: I work in an office

Question:
I work in a college

Where do you work?


I work at a head office

I work at home
56

I work in Paris

Industries
I work on a design
Ex: I’m in Sales

You can talk about the industry


She’s in Finance

that you work in


They are in oil

He’s in tourism

Manufacturing

Here are some of the manufacturing industries that make up the manufacturing sector:
He’s in advertising
She’s in construction
aerospace planes and space vehicles

cars cars automobiles

computer hardware computers, printers, etc.

construction construction buildings

defense arms, weapons

food processing canned, frozen foods, etc.

household goods washing machines, refrigerators, etc.


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pharmaceuticals medicines

steel a stronger, more useful metal than iron

Textiles cloth and clothes

57

Services

Here are some of the services or service industries that make up the service sector

catering restaurants, bars, etc.

computer software programs for computers

financial services banking, insurance, etc.

healthcare medical care

leisure sport, theme parks, etc.

media books, newspapers, film, television

property/ real estate buying, selling and managing buildings

retail shops

telecommunications phone, Internet services

tourism travel and holidays


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Exercise 1: Complete the crossword.

58

Across 1 Plane and rocket industry. (9 letters) Down

3 Metal industry. (5) 1 Making cars in the USA: the


_________________ industry. (10 letters)

4 Any industry that doesn’t sell goods. (7)


2 Making weapons (BrE). (7)

6 Making things. (13)


5 Serving food and drink, rather than making
them. (8)
8 Television, music, the Internet. (5)

7 Keeping people well: __________ care. (6)


9 Related to industry or industries. (10)

10 Making televisions rather than steel:


11 Describing a new industry. (8) ______________ industry. (5)

12 Describing an industry that is getting bigger. (6)

13 Making drugs. (15)


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Company organization

Exercise 1. Before you read discuss these questions:


 How many different ways of organizing or structuring a company can you think of?
 If you work for a company or organization, how would you describe the company
structure?

Departments 59

 The Packing department is responsible for putting the product in boxes and crates.
 The Wages and Salaries department is responsible for paying the staff
 The Purchasing department is responsible for buying supplies
 The Sales department is responsible for selling the product to the costumers
 The Maintenance department is responsible for servicing the machines and the
equipment
 The Training department is responsible for arranging courses for the staff
 The Personnel department is responsible for selecting and recruiting new employees
 The Production department is responsible for manufacturing the products
 The After-Sales department is responsible for looking after customers’ problems and
complaints
 The Finance department is responsible for dealing with taxation, investment and cash
management
 The Accounting department is responsible for invoicing the customers
The Distribution department is responsible for dispatching the products and sending them to the
customers

EX:
He works in the sales department – he sells company products.
She works in the production department – she makes the company products.
I work in the training department – I organize training courses.
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Exercise 2: Match the speakers a-j to departments 1-10


a) I spend most of my day updating software
b) I’ve just written an advert for new sales staff
c) I look after all the contracts
d) We develop new products and services
e) We deal with people’s complaints
g) Our campaign brought us ten new customers
h) I’ve just updated the schedule for the new model
60
i) We hope this campaign will improve our image
j) We have to get the new designs into the shops by the first of December

1) Legal ___
2) Customer services ___
3) Production ___
4) HR ___
5) IT a
6) R&D ___
7) Distribution ___
8) PR ___
9) Sales and Marketing ___

Exercise 3 - Complete the sentences with “in”, “at” or “on”

1. I work _________a shop


2. I don’t work _________ a construction site
3. You don’t work _________ home because you like to be with people all the time
4. She works _________ a factory
5. They work ________ a farm
6. he works _________ sales

Exercise 4 - Complete each sentence with an industry.

1. I work for Shell. I’m in _______________


2. He’s a teacher. He’s in ______________
3. We are tour guides. We’re in ____________
4. We are selling our company products. We’re in ____________
5. They build houses. They’re in __________
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Exercise 5. Read the whole text and then complete the organization chart:

I think we have a fairly typical organization for a manufacturing firm. We’re divided into
Finance, Production, Marketing and Human Resources departments.

The Human Resources department is the simplest. It consists of two sections. One is responsible
for recruitment and personnel matters, the other is in charge of training.

61
The Marketing department is made up of three sections: Sales, Sales Promotion, and Advertising,
whose heads are all accountable to the marketing manager.

The Production department consists of five sections. The first of these is Production Control,
which is in charge of both Scheduling and Materials Control. Then there’s Purchasing,
Manufacturing, Quality Control, and Engineering Support. Manufacturing contains three sections:
Tooling, Assembly, and Fabrication.

Finance is composed of two sections: Financial Management, which is responsible for capital
requirements, fund control, and credit, and Accounting.
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Exercise 7 - Invent your own company and describe its organizational structure using
the following verbs:

The most common verbs for describing structure are:


consists of
contains
includes
62
is composed of
is made up of
is divided into

Other verbs frequently used to describe company organization include:


to be in charge of
to support or to be supported
to be accountable to
to be responsible for
to assist or to be assisted

Use the following questions to expand the topic:


1. What does your company do?
2. What is it called?
3. What kind of public image do you have?
4. How many people do you employ?
5. Where are your headquarters?
6. Do you have offices in other countries? If so, where?
7. What is your turnover, market share and net profits? Who is your main competitor?
8. Are you growing, shrinking or holding steady?
9. What are your most promising products and/or markets?
10. What problems are you having and how are you dealing with them?
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▪ Helpful documents/ Vocabulary

Grammar revisions

Useful and daily expressions - vocabulary

1. Read the following information.


63

Portuguese English

Adeus! Goodbye! Bye! Bye, bye!


Alguém me pode emprestar uma caneta / um Can someone lend me a pen / a pencil?
lápis?
Boa noite! Good evening!
Boa noite! (na hora de ir deitar) Good night!
Boa tarde! Good afternoon!
Bom dia! Good morning!
Como está(s) / estão hoje? How are you today?
Esta frase está correcta? Is this sentence right?
Esteja / está quieto /silencioso! Be quiet!
Estou bem. I’m fine!
Estou doente. I’m sick.
Estou muito bem. I’m very well.
Eu não entendo!  I don’t understand! 
Faltei na última aula. I was absent last lesson.
Isto está correcto? Is this right?
Não estou muito bem. I’m not very well.
Não faça(s) isso! Don’t do that!
Não, não pode(s). No, you may not.
O que é que fizemos a aula passada? What did we do last lesson?
O que faço agora? What can I do now?
Olá! Hello, Hi!
Ouçam-me! Ouve-me! Listen to me!
Peço desculpa por estar atrasado(a). I’m sorry I’m late.
Pode desviar-se, se faz favor? Can you step aside, please?
Pode falar mais devagar, se faz favor? Can you speak slower, please?
Pode repetir a palavra, se faz favor? Can you repeat the word, please?
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Pode repetir? Can you repeat?


Posso apagar o quadro? May I clean the board?
Posso entrar? May I come in?
Posso ir afiar o meu lápis? May I sharpen my pencil?
Posso ir ao sanitário (wc/casa-de-banho), se May I go to the toilet, please?
faz favor?
Posso ir lá fora um minuto? Can I go out for a minute?
Posso responder? May I answer?
64
Posso tentar? Can I try?
Posso trocar de lugar? Can I change places?
Prestem /presta atenção! Pay attention!
Sente-se! Senta-te! Sentem-se! Sit down!
Sim, pode(s). Yes, you may.
Tenho uma terrível dor de cabeça. I’m with a terrible headache.
Vamos começar a aula. Let’s start the lesson.
Escolher uma profissão/ Mudar
de Actividade

▪ Bibliography

 A.A.V.V., Dicionário de Português-Inglês, Porto Editora, Porto, 1996


 A.A.V.V., Collins Paperback English Thesaurus, Harper Collins Publishers, Glasgow,
1986/1999
 A.A.V.V., Guia de Conversação – Inglês, Porto, Porto Editora, Abril de 2004
 A. A. V. V., Longman Dictionary of Contemporary English, England, Longman, 200
65
Chorão, João Bigoite (dir.); TAVARES, Joaquim Farinha dos Santos, Dicionário
Verbo de Inglês Técnico e Científico, Lisboa/São Paulo, Editorial Verbo, 1994.
 CRYSTAL, David, The Cambridge Encyclopedia of the English Language, Cambridge,
Cambridge University Press, 1997.
 Duckworth, Michael, Business Grammar & Practice, Oxford University Press, Oxford,
2003/2004
 Eastwood, John, Oxford Practice Grammar, Oxford University Press, Oxford,
1992/2003
 Fernandes, Maria do Amparo; DOMINGUES, Maria Emília, Saber Inglês,
vocabulário, Inglês Britânico e Americano, Cartas, Funções da Língua, Gramática, 13ª
ed., Porto, Edições Asa, Setembro de 2003.
 Fitikides, T. J., Common Mistakes in English, Longman, Essex, 1936/2004
 Glendinning, Eric H. e John McEwan, Basic English for Computing, Oxford
University Press, Oxford, 2002/2003.
 GONÇALVES, Maria Emília; TORRES, Angelina; DAVIS, David, New Aerial 10,
níveis 4/6, workbook, Porto, Areal Editores, 2003.
 Hornby, A.S. e Christina Huse, Oxford Student’s Dictionary, 2ª ed., Oxford, Oxford
University Press, 1992
 Maggioni, Manuela e Maria Hélder Valério, English is Fun. Gramática de Inglês 2º
e 3º Ciclos, Plátano Editora, Lisboa, 1992
 Morais, Armando, Dicionário de Inglês-Português, Porto Editora, Porto, 1994
 Muckian, Michael e John Woods, The Business Letter Handbook, Adams Media
Corporation, Massachusetts, 1996
 Murphy, Raymond, English Grammar in Use (Intermediate), Cambridge University
Press, Cambridge, 1985/1989
 Pelham, John, Essential Office English, Escolar Editora, Lisboa, 2005
 Summers, Della (editorial director), Longman Dictionary of English Language and
Culture, England, Longman, 1992.
Escolher uma profissão/ Mudar
de Actividade

 Sotto Mayor, Mª Manuela, Brush Up your Grammar 10º, 11º, 12º, Porto Editora,
Porto, 2002
 Swan, Michael e Catherine Walter, How English Works, Oxford University Press,
Oxford, 1997/1998
 Swan, Michael, Practical English Usage, Oxford University Press, Oxford, 1980/2002

66
Sítios na Internet
 www.onestopenglish.com
 http://abcteach.com
 www.mes-english.com
 http://www.longman.com
 http://www.schoolexpress.com
 http://www.teacherplanet.com
 http://www.wikipedia.org
 www.studyenglishtoday.net
 www.usingenglish.com
 www.learnenglish.org.uk
 www.tesol.net
 http://www.better-english.com/exerciselist.html
 http://www.bbc.co.uk/learningenglish/index.shtml
 http://www.education-world.com
 http://www.better-english.com
 http://www.onlinenewspapers.com
 http://www.jobsearch.co.uk
 www.google.com
 www.youtube.com
 www.grammarbank.com/wh-questions.html
http://www.english-zone.com/spelling/plurals.html
http://en.wikipedia.org/wiki/Inventory_management
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