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The Influence of Marketing Strategy and Market Competition on Business Performance in Indonesia Ready to Drink
The Influence of Marketing Strategy and Market Competition on Business Performance in Indonesia Ready to Drink
The Influence of Marketing Strategy and Market Competition on Business Performance in Indonesia Ready to Drink
in Indonesia
ARTICLE INFO an1, Nor Lailla2
Article history: ABSTRACT
Purpose: The purpose of this study is to determine the effect of Marketing Strategy
and Market Competition on Business Performance.
Received 05 June 2023
Theoretical framework: This study is built upon the concepts of marketing strategy,
Accepted 29 August 2023 market competition, and business performance. These variables are interrelated and
are expected to have direct and indirect effects on each other within the context of
ready-to-drink consumers.
Keywords:
Design/methodology/approach: The method used in this study is primary data
Market Competition; collection through distributing questionnaires to ready-to-drink consumers. The
Marketing Strategy; Business number of samples used was 100 people. The data analysis technique employed in this
Performance. study is Structural Equation Modeling (SEM) using smartPLS assistance. SEM is used
to test the relationships between variables and to solve the formulated problems and
hypotheses in the study.
Findings: The results indicate several significant relationships between the variables.
Specifically, Market Competition has a positive and significant effect on Purchasing
Decisions, Marketing Strategy has a significant effect on Purchase Interest, and Market
Competition has a significant effect on Purchase Interest. Additionally, Marketing
Strategy has a significant effect on Business Performance through Purchase Intention,
and Market Competition has an effect on Business Performance through Purchase
Interest.
performance Research, Practical & Social implications: The findings of this study highlights the
role of Brand Image as an intervening variable in the relationship between Marketing
D Strategy and Marketing Mix, indicating the significance of branding in shaping
consumer perceptions and decisions. The results suggest that marketers should focus
a on optimizing both Marketing Strategy and Marketing Mix to improve Marketing
m Performance and attract ready-to-drink consumers.
a
n Originality/value: This research lies in its examination of the relationships between
S Marketing Strategy, Market Competition and Business Performance specifically in the
context of ready-to-drink consumers. The focus on the specific product category of
u ready-to-drink beverages adds value to the existing literature in marketing research,
d providing insights for marketers seeking to enhance their strategies in this competitive
a market segment.
r
m Doi: https://doi.org/10.26668/businessreview/2023.v8i9.3539
1
PhD. Faculty of Economics and Orcid: https://orcid.org/0009-0009-8664-9401
Business, Universitas 2
Researcher. Faculty of Economics and Business,
Muhammadiyah Jakarta, Universitas Muhammadiyah Jakarta, Indonesia. E-mail:
Indonesia. nor.lailla@umj.ac.id Orcid: https://orcid.org/0000-0003-
E-mail: 1125-2409
daman.sudarman@umj.ac.id
Sudarman, D., Lailla, N. (2023)
Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages Through
Brand Image
A INFLUÊNCIA DA ESTRATÉGIA DE MARKETING E DO MARKET COMPETITION NO
DESEMPENHO DE MARKETING DAS BEBIDAS PRONTAS A BEBER ATRAVÉS DA IMAGEM DE
MARCA
RESUMO
Objetivo: O objetivo deste estudo é determinar o efeito da Estratégia de Marketing e do Marketing Mix no
Desempenho de Marketing com a Imagem da Marca como variável interveniente nos consumidores de bebidas
prontas a consumir.
Estrutura teórica: Este estudo baseia-se nos conceitos de estratégia de marketing, marketing mix, imagem de
marca e desempenho de marketing. Estas variáveis estão inter-relacionadas e espera-se que tenham efeitos directos
e indirectos umas sobre as outras no contexto dos consumidores de bebidas prontas a consumir.
Desenho/metodologia/abordagem: O método utilizado neste estudo é a recolha de dados primários através da
distribuição de questionários a consumidores de bebidas prontas a consumir. O número de amostras utilizadas foi
de 100 pessoas. A técnica de análise de dados utilizada neste estudo é a Modelação de Equações Estruturais (SEM),
utilizando a assistência smartPLS. A SEM é utilizada para testar as relações entre as variáveis e para resolver os
problemas e hipóteses formulados no estudo.
Resultados: Os resultados indicam diversas relações significativas entre as variáveis. Especificamente, o
Marketing Mix tem um efeito positivo e significativo nas Decisões de Compra, a Imagem da Marca tem um efeito
significativo nas Decisões de Compra, a Estratégia de Marketing tem um efeito significativo no Interesse de
Compra e o Marketing Mix tem um efeito significativo no Interesse de Compra. Além disso, a Estratégia de
Marketing tem um efeito significativo no Desempenho de Marketing através da Imagem da Marca, e o
Marketing Mix tem um efeito no Desempenho de Marketing através do Interesse de Compra. O estudo também
concluiu que a Imagem da Marca tem uma influência direta positiva e significativa na relação entre a Estratégia
de Marketing e o Marketing Mix nas decisões de compra.
Pesquisa, implicações práticas e sociais: Os resultados deste estudo destacam o papel da Imagem da Marca como
variável interveniente na relação entre a Estratégia de Marketing e o Marketing Mix, indicando a importância da
marca na formação das percepções e decisões dos consumidores. Os resultados sugerem que os profissionais de
marketing devem concentrar-se na otimização da Estratégia de Marketing e do Marketing Mix para melhorar o
Desempenho de Marketing e atrair consumidores de bebidas prontas a consumir.
Originalidade/valor: Esta investigação consiste na análise das relações entre a Estratégia de Marketing, o
Marketing Mix, a Imagem da Marca e o Desempenho de Marketing, especificamente no contexto dos consumidores
de bebidas prontas a beber. O enfoque na categoria de produto específica das bebidas prontas a beber acrescenta
valor à literatura existente na investigação de marketing, fornecendo informações aos profissionais de marketing
que procuram melhorar as suas estratégias neste segmento de mercado competitivo.
RESUMEN
Propósito: El objetivo de este estudio es determinar el efecto de la Estrategia de Marketing y la Combinación de
Marketing sobre los Resultados de Marketing, con la Imagen de Marca como variable interviniente, en los
consumidores de bebidas listas para beber.
Marco teórico: Este estudio se basa en los conceptos de estrategia de marketing, marketing mix, imagen de marca
y resultados de marketing. Estas variables están interrelacionadas y se espera que tengan efectos directos e
indirectos entre sí en el contexto de los consumidores de bebidas preparadas.
Metodología: El método utilizado en este estudio es la recopilación primaria de datos mediante la distribución de
cuestionarios a los consumidores de bebidas listas para el consumo. El número de muestras utilizadas fue de 100
Sudarman, D., Lailla, N. (2023)
Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages Through
Brand Image
personas. La técnica de análisis de datos empleada en este estudio es el Modelado de Ecuaciones Estructurales
(SEM) con ayuda de smartPLS. El SEM se utiliza para comprobar las relaciones entre variables y resolver los
problemas e hipótesis formulados en el estudio.
Conclusiones: Los resultados indican varias relaciones significativas entre las variables. En concreto, la
Combinación de Marketing tiene un efecto positivo y significativo en las Decisiones de Compra, la Imagen de
Marca tiene un efecto significativo en las Decisiones de Compra, la Estrategia de Marketing tiene un efecto
significativo en el Interés de Compra, y la Combinación de Marketing tiene un efecto significativo en el Interés de
Compra. Además, la Estrategia de Marketing tiene un efecto significativo sobre los Resultados de Marketing a
través de la Imagen de Marca, y la Combinación de Marketing tiene un efecto sobre los Resultados de Marketing
a través del Interés de Compra. El estudio también concluye que la imagen de marca tiene una influencia directa
positiva y significativa en la relación entre la estrategia de marketing y la combinación de marketing en las
decisiones de compra.
Implicaciones de la Investigación: Este estudio pone de relieve el papel de la imagen de marca como variable
interviniente en la relación entre estrategia de marketing y marketing mix, indicando la importancia de la marca en
la conformación de las percepciones y decisiones del consumidor. Los resultados sugieren que los responsables de
marketing deberían centrarse en optimizar la estrategia de marketing y la combinación de marketing para mejorar
los resultados de marketing y atraer a los consumidores de bebidas listas para beber.
Originalidad/valor: Esta investigación consiste en analizar las relaciones entre Estrategia de Marketing,
Marketing Mix, Imagen de Marca y Resultados de Marketing, concretamente en el contexto de los consumidores
de bebidas listas para beber. El hecho de centrarse en la categoría específica de bebidas listas para el consumo
añade valor a la bibliografía existente sobre investigación de marketing, aportando ideas a los profesionales del
marketing que pretenden mejorar sus estrategias en este competitivo segmento de mercado.
Palabras clave: Imagen de Marca, Marketing Mix, Estrategia de Marketing, Resultados de Marketing.
INTRODUCTION
Marketing is a function responsible for identifying, responding to, and anticipating
consumer needs. Drucker has expanded the concept of marketing, stating that marketing is
broader than sales, but it is "all matters from the consumer's perspective" (Allio & Allio, 2005).
Kotler defines marketing in just three words: "satisfying needs profitably," meaning marketing
is about meeting consumer needs in a profitable way (Kartajaya, 2000). This definition
emphasizes that the focal point of marketing is the consumer.
However, an alternative perspective on marketing emerges, as articulated by Doyle
(2000) through the concept of value-based marketing. This viewpoint examines marketing from
both the company's and consumer's standpoint and emphasizes a financial management
approach. The primary objective of value-based marketing is to maximize returns to
shareholders by fostering valuable customer relationships and creating competitive advantages.
Thus, the ultimate goal of marketing, as seen through the lens of value-based marketing, is to
achieve profitability. This perspective aligns marketing strategies with the overarching financial
objectives of the company.
Sudarman, D., Lailla, N. (2023)
Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages Through
Brand Image
This ultimate marketing goal can be effectively attained through the marketing process,
which includes market analysis, marketing strategies, marketing mix, and marketing evaluation
(Suharyadi et al., 2007). Marketing strategies involve allocating company resources to win
competitive advantages, determining the natural characteristics, strengths, direction, and
interaction between marketing mix elements and environmental factors in specific situations
(GbolagadeAdewale & Oyewale, 2013). Effective marketing strategies require managing key
marketing elements to convey a value proposition to a specific target market. This value
proposition combines the quality and price inherent in a product or service. It must be supported
by appropriate distribution systems, including integrated information and logistics, as well as
an integrated communication system (Allio & Allio, 2005).
OBJECTIVE
The main objective of this study is to understand if marketing strategy and market competition
has na influence on business performance in ready to drink customers.
• Brand awareness
• Return on investment
• Customer retention
• Price competition
• Product differentiation
• Market saturation
• Customer satisfaction
• Operational efficiency
• Profitability
Sudarman, D., Lailla, N. (2023)
Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages Through
Brand Image
FRAMEWORK
INDEPENDENT VARIABLE
Market competition
• Price Competition
• Product differentiation
• Market saturation
& Gale, 2000; Chou et al., 2011). Economists contend that competition plays a vital role in
contributing to the econOmy, emphasizing that the absence of competition negatively affects
the overall welfare of market parTicipants (Vickers, 1995). Additionally, competition serves to
efficiency (Hart, 1983; Hermalin, 1992). Highly competiTive markets typically exhibit
increased dynamism, while less competitive markets tend to be more stable (Gani & Jermias,
2009). The influence of market competition on business performance operates through Various
intermediary factors, including the corporate governance index (Xuan Há & Thi Tran, 2022),
the Cost of debt (Valta, 2012), and organizational structure (Bloom et al., 2010). Existing
research highlights The substantial impact of contextual factors such as market competition
and organizational structure on Business performance (Donaldson, 2001; Fauzi & Idris, 2009).
METHODOLOGY
This research adopts a positivist or scientific approach to investigate causal relationships
that describe the patterns between marketing activities (marketing strategies and market
competition) and their effects on the outcomes (business performance). The aim is to test
existing theories by formulating research hypotheses.
The research method employed in this study is a survey, involving the collection of data
through structured questionnaires administered to respondents (Malhotra et al., 2006). The data
sources consist of both primary and secondary data. Primary data are obtained from consumers
of the ready-to-drink beverage company, while secondary data are documents related to
marketing performance obtained from the company.
The population observed in this research includes consumers of the ready-to-drink
beverage company. Consumers are selected to provide data on brand image and brand equity.
For sampling, a nonprobability sampling technique was employed, specifically
judgment sampling. This involves selecting samples based on predetermined criteria set by the
researcher (Blumberg et al., 2014). Data was collected from respondents located in the Jakarta,
Bogor, Depok, Bekasi, and Tangerang regions.
To analyze the data and test the formulated hypotheses, the research utilizes Structural
Equation Modeling (SEM) (Santoso, 2011). The data processing and analysis will be conducted
using AMOS version 20, enabling a comprehensive examination of the relationships and effects
of marketing activities on business performance.
Sudarman, D., Lailla, N. (2023)
Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages Through
Brand Image
Marketing CS 0,828
Performance OE 0,801
Sudarman, D., Lailla, N. (2023)
The Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages
Through
Brand Image
P 0,887 0,774 0,870 0,692 YES
Table 2 shows the R-Square value for the variable of the Business Performance
obtained a value of 0.604. These results indicate that 60.4% of the Business Performance
variable can be influenced by the Marketing Strategy, Market competition variables, while
39.6% is influenced by other variables outside the study.
Hypothesis test
Discussion
Relationship between marketing strategies and business performance
The research findings regarding the influence of Marketing Strategies on business
Performance show that there is no significant effect of Marketing Strategies on business
Performance. This means that the worse the Marketing Strategies are implemented, the worse
the Business performance will be. This is attributed to marketing strategies being
Sudarman, D., Lailla, N. (2023)
The Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages
Through
Brand Image
marketoriented as a process and activity related to creating and satisfying customers by
continuously assessing customer needs and desires. Market-oriented companies prioritize
customers as the focal point for conducting their business. These research results contradict
previous studies
(Mustapha, 2017; Soewartini et al., 2017; Suherly et al., 2016; Yusuf et al., 2022), which
suggested that marketing strategies have a positive and significant influence on marketing
performance.
The lack of influence of Marketing Strategies on Business Performance can be attributed
to several interacting factors. Firstly, inappropriate or misaligned marketing strategies with
market conditions and target consumers can lead to low business performance. If the
adopted strategies fail to identify and meet customer needs and preferences, the potential to
achieve optimal sales will be limited. Secondly, ineffective strategy implementation can also
lead to poor business performance. Often, good ideas in marketing strategies fail to materialize
properly due to a lack of understanding and skills in executing those strategies. When strategies
are not executed well, opportunities to achieve marketing goals such as increased sales, market
share, or brand awareness may be hindered. Furthermore, the lack of support and coordination
among various functions within the company can also affect overall business performance.
When the marketing department operates independently without integration with other
departments like production, research and development, or customer service, well-designed
marketing strategies can face obstacles and failures in implementation. Lastly, rapid and
unexpected changes in the business environment can influence marketing strategies and,
consequently, business performance. When companies cannot adapt their marketing strategies
quickly in response to market, technological, or consumer trends, opportunities for positive
outcomes may be missed. In conclusion, inadequate marketing strategies, ineffective
implementation, lack of inter-departmental coordination, and the inability to adapt to changes
in the business environment are some factors that can lead to the lack of influence of marketing
strategies on marketing performance. Therefore, companies need to carefully plan, execute, and
evaluate their marketing strategies to achieve the desired outcomes in their marketing efforts.
STRUCTURED QUESTIONNAIRES
Marketing strategy
Brand Awareness:
1. The marketing strategies implemented by the company effectively increase brand awareness.
2. The target audience recognizes and associates the company's brand with its products/services.
3. The company's brand is well-positioned and differentiated from competitors in the market.
4. The marketing efforts consistently communicate the brand's unique value proposition to
customers.
5. The company's brand is perceived positively by customers and influences their purchasing
decisions.
Return on Investment:
1. The company's marketing campaigns generate a positive return on investment.
2. The marketing initiatives effectively contribute to the company's overall profitability.
3. The company can measure and track the ROI of its marketing activities accurately.
4. The marketing strategies align with the company's financial goals and objectives.
5. The company's marketing investments deliver tangible and measurable results in terms of
revenue and growth.
Customer Retention:
Sudarman, D., Lailla, N. (2023)
The Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages
Through
Brand Image
1. The company has effective strategies in place to retain existing customers.
2. Customers are loyal to the brand and continue to make repeat purchases.
3. The company values customer feedback and takes actions to improve retention rates.
4. The customer retention programs and initiatives are successful in building long-term
relationships.
5. Customers feel satisfied with the company's products/services and are likely to recommend
them to others.
Market Competition
Price Competition:
1. The company effectively competes on price with other businesses in the market.
2. Price is a significant factor influencing customers’ purchasing decisions in the market.
3. The company’s pricing strategy is competitive and aligns with market trends.
4. The company’s ability to offer competitive prices gives it na advantage over competitors.
5. Price promotions and discounts implemented by the company impact customer buying
behavior positively.
Product Differentiation:
1. The company’s products/services stand out from competitors in terms of uniqueness and
quality.
2. Customers perceive the company’s products/services as innovative and distinct in the market.
3. Product features and benefits differentiate the company from other offerings in the market.
4. The company effectively communicates the value proposition of its products/services to
customers.
5. Product differentiation plays a significant role in attracting and retaining customers for the
company.
Market Saturation:
1. The market is highly saturated with competitors offering similar products/services.
2. Competition in the market is intense due to the presence of numerous players.
3. The company faces challenges in standing out in a crowded and competitive market.
Sudarman, D., Lailla, N. (2023)
The Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages
Through
Brand Image
4. Market saturation affects the company’s ability to expand its customer base.
5. The company actively monitors market saturation levels to identify growth opportunities and
threats.
Business performance
Customer Satisfaction:
1. Customers are satisfied with the overall quality of products/services provided by the
company.
2. The company consistently meets or exceeds customer expectations in terms of
product/service delivery.
3. Customers feel valued and appreciated by the company when interacting with its employees.
4. The company promptly resolves customer issues and concerns to ensure satisfaction.
5. Customers are likely to recommend the company to others based on their positive
experiences.
Operational Efficiency:
1. The company effectively manages its resources to optimize operational efficiency.
2. Processes and workflows within the company are streamlined to reduce waste and improve
productivity.
3. The company leverages technology and automation to enhance operational efficiency.
4. Employees are trained and equipped to perform their roles efficiently and effectively.
5. The company continuously seeks opportunities to improve operational processes and
performance.
Profitability:
1. The company consistently generates profits and maintains a healthy financial performance.
2. Profit margins are in line with industry standards and reflect the company’s competitiveness.
3. The company’s financial strategies and decisions contribute to sustainable profitability.
4. The company’s revenue growth aligns with its profitability goals and objectives.
5. Shareholders and stakeholders are satisfied with the company’s financial performance and
returns.
Sudarman, D., Lailla, N. (2023)
The Influence of Marketing Strategy and Marketing Mix on Marketing Performance of Ready to Drink Beverages
Through
Brand Image
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Brand Image
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