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RELATÓRIO

E CONTAS
ANNUAL
REPORT
and
accounts
2021

Relatório e Contas | Annual Report and Accounts | 2021 1


2 Relatório e Contas | Annual Report and Accounts | 2021
RELATÓRIO
E CONTAS
ANNUAL
REPORT
and
accounts
2021
Indice Index

MENSAGEM DO PCA E DO PCE 7 MESSAGE FROM THE CBD AND THE CEC 7
PRINCIPAIS INDICADORES FINANCEIROS 12 KEY FINACIAL INDICATORS 12
Marcos Históricos 13 Historic Milestones 13
A Identidade do BCI 15 The Identity of BCI 15
Estrutura Societária 19 Corporate Structure 19
Dimensão do BCI 19 The Dimension of BCI 19
Prémios e Reconhecimento 21 Awards and Recognitions 21

RESPONSABILIDADE SOCIAL 27 SOCIAL RESPONSIBILITY 27


EQUADRAMENTO MACRO ECONÓMICO 31 MACROECONOMIC BACKGROUND 31
Economia Internacional 31 International Economy 31
Economia Moçambicana 39 Mozambican Economy 39

ÁREAS DE NEGÓCIOS 47 BUSINESS AREAS 47


Banca de Retalho e Empresas 47 Retail Banking and Companies 47
Corporate Banca de Investimento 48 Corporate Investment Banking 48
Canais Digitais 54 Digital Channels 54
Cross-Segment 58 Cross-Segment 58

ÁREAS DE APOIO A NEGÓCIOS 59 BUSINESS SUPPORT AREAS 59


Recursos Humanos 59 Human Resources 59
Tecnologia 64 Technology 64
Sistemas de Pagamento 66 Payment Systems 66

CÓDIGO DE CONDUTA NO BCI 74 CODE OF CONDUCT AT BCI 74

ANÁLISE FINANCEIRA 76 FINANCIAL ANALYSIS 76


Resultados e Rentabilidade 78 (DUQLQJV७DQG७3URȴWDELOLW\७७ ఀఁ
Balanço 88 Balance Sheet 88
referências 98 References 99

DEMONSTRAÇÕES FINANCEIRAS 101 FINANCIAL STATEMENTS 101


PARECER DO CONSELHO FISCAL 219 OPINION OF THE ADVICE SUPERVISOR 219
RELATÓRIO DO AUDITOR INDEPENDENTE 225 INDEPENDENTE AUDITOR´S REPORT 225
ANEXO À CIRCULAR 233 ANNEX TO THE CIRCULAR 233
Relatório e Contas | Annual Report and Accounts | 2021 5
Francisco Pinto Machado Costa
Vice-Presidente do Conselho de Administração
e Presidente da Comissão Executiva
Vice-Chairperson of the Board
RI'LUHFWRUVDQG&KLHI([HFXWLYH2ࢄFHU

Carlos António Torroaes Albuquerque


Presidente do Conselho de Administração
Chairperson of the Board of Directors
Mensagem do Presidente do Conselho
de Administração e do Presidente da
Comissão Executiva

Message from the Chairman of the Board


of Directors and the Chairman of the
Executive Committee

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Relatório e Contas | Annual Report and Accounts | 2021 7


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8 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 9


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10 Relatório e Contas | Annual Report and Accounts | 2021


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QFOIP FN QSPDVSBS HBSBOUJS B TBUJTGBÎÍP EBT EFFQFOJOHBOEMPOHFWJUZPGPVSDPNNFSDJBMSF-
TVBT FYQFDUBUJWBT BUSBWÏT EF VNB DPOUÓOVB MBUJPOTIJQT
NFMIPSJB EB OPTTB RVBMJEBEF EF TFSWJÎP RVF
HBSBOUBPBQSPGVOEBNFOUPFMPOHFWJEBEFEBT
OPTTBTSFMBÎÜFTDPNFSDJBJT

Relatório e Contas | Annual Report and Accounts | 2021 11


Principais Indicadores Key Financial
Financeiros Indicators
Valores Expressos em Milhares de Meticais / Values Expressed in Thousands of Meticais
Balanço / Balance sheet dez-19 dez-20 dez-21 š š$EVROXWD
dec-19 dec-20 dec-21 š$EVROXWH
Activo Total (Líquido) / Total assets (net) 163 242 760 191 436 455 187 603 732 (2,00%) (3 832 723)
Volume de Negócios / Turnover 197 850 266 227 529 683 222 032 905 (2,42%) (5 496 779)
Crédito a Clientes / Loans and advances to customers 72 471 638 75 672 656 75 469 168 (0,27%) (203 488)
Recursos de Clientes / Customer deposits 125 378 628 151 857 027 146 563 737 (3,49%) (5 293 290)
Situação Líquida1 / Net equity1 15 452 199 17 960 664 18 312 382 1,96% 351 718
Rácio de Transformação / Loan-to-deposit ratio 57,80% 49,83% 51,49% 1,66pp
Volume de Negócio por Colaborador / Turnover per Employeez 69 641 82 141 81 871 (0,33%) (270)
5HVXOWDGRV5HVXOWV
Produto Bancário / Banking Product 14 711 107 15 270 055 18 894 589 23,74% 3 624 534
Margem Financeira / Net interest income 10 313 415 10 890 337 13 447 550 23,48% 2 557 213
Margem Complementar / Complementary margin 4 397 692 4 379 718 5 447 039 24,37% 1 067 320
Custos Operacionais2 / Operating costs2 7 518 667 7 856 040 8 222 675 4,67% 366 635
Imparidades e Provisões do Exercício3 / Impairments and Prov. for the Fiscal Year3 2 535 977 3 600 989 3 911 940 8,64% 310 951
Imposto sobre Resultados / Income tax 1 202 345 1 141 334 1 556 607 36,38% 415 273
Resultado Líquido / Net income 3 454 119 2 671 692 5 203 367 94,76% 2 531 675
5HQGLELOLGDGH5HWXUQ
Produto Bancário / Activo Líquido Médio / Net operating income / Average net assets 9,28% 8,61% 9,97% 1,4pp
Rendibilidade do Activo Total Médio (ROAA) / Return on average assets (ROAA) 2,13% 1,49% 2,74% 1,3pp
Rendibilidade dos Capitais Próprios Médios (ROEA) / Return on equity average (ROEA) 19,21% 13,16% 23,88% 10,7pp
Custos Operacionais / Produto Bancário (Cost-to-income) / Operating costs / Net operating 51,11% 51,45% 43,52% (7,9pp)
income (cost-to-income)
Produto Bancário por Colaborador / Net operating income per employee 5 178 5 513 6 967 1 454

4XDOLGDGHGH&U«GLWR&UHGLWTXDOLW\
Rácio de Crédito em Incumprimento (NPL)4 / Non-performing loans (NPL) ratio4 4,53% 12,99% 14,21% 1,22pp
Cobertura do Crédito Vencido pela Imparidade do Crédito / Overdue loan coverage 166,57% 84,98% 91,48% 6,50pp
by loan impairment
Cost of Risk / Cost of risk 2,59% 4,22% 2,59% (1,63pp)
Solvência / 6ROYHQF\
Fundos Próprios5 / Own funds5 14 463 646 16 349 818 17 434 851 6,64% 1 085 033
Activos Ponderados pelo Risco / Risk-weighted assets 57 906 320 66 620 037 75 417 682 13,21% 8 797 645
Rácio Capitais Próprios / Activo Total / Total equity/assets ratio 2,12% 1,40% 2,77% 1,4pp
Rácio Core Tier I / Tier I Core Ratio 25,89% 25,44% 24,38% (1,1pp)
Rácio Tier II / Tier II Core Ratio 0,05% 0,01% 0,01% 0,0pp
Rácio de Solvabilidade6 / Solvency Ratio6 24,98% 24,54% 23,12% (1,4pp)
4XRWDVGH0HUFDGR0DUNHW6KDUHV
Depósitos / Deposits 26,93% 26,43% 25,36% (1,06pp)
Crédito a Clientes / Loans and advances to customers 28,90% 27,40% 26,26% (1,14pp)
Activos / Assets 24,72% 24,39% 22,95% (1,45pp)
2XWURV,QGLFDGRUHV2WKHU,QGLFDWRUV
Nº de Agências / Nº. of branches 208 211 210 (0,47%) (1)
Nº de Colaboradores / Nº. of employees 2 841 2 770 2 712 (2,09%) (58)
Nº de Clientes / Nº. of Customers 1 896 800 1 986 996 2 070 207 4,19% 83 211
Nº ATM's / Nº. of ATMs 617 587 539 (8,18%) (48)
Nº POS / Nº. of POS 15 983 16 705 14 883 (10,91%) (1 822)
1
Situação Líquida: inclui Capital Social, Reserva Legal, Reservas de Reavaliação, Outras Reservas e Resultados Transitados e Acções Próprias.
2
Custos Operacionais: inclui Gastos com Pessoal, Gastos Gerais Administrativos e Amortizações do Exercício.
3
Imparidades e Provisões do Exercício: inclui o reforço líquido de Imparidade de Crédito, Imparidade de Outros Activos e Provisões diversas do Exercício.

Rácio de Crédito em Incumprimento (NPL): calculado com base no normativo de Basileia II (Crédito Vencido incluindo prestações vincendas). Incorpora todos os créditos reestruturados que observam atrasos a partir de 1 dia.
5
Fundos Próprios: calculados com base no estabelecido pelo Banco de Moçambique, que assenta nas regras de Basileia II.
6
Rácio de Solvabilidade: calculado com base na metodologia definida pelo Banco de Moçambique, que reflecte as regras de Basileia II e pressupõe um maior rigor no controlo dos níveis de adequação do capital das instituições.
1
Net equity: includes share capital, legal reserve, revaluation reserves, other reserves, retained earnings and own shares.
2
Operating costs: includes staff costs, general administrative expenditure and depreciation for the fiscal year.
3
Impairments and provisions for the year: includes the net reinforcement of credit impairment, impairment of other assets and miscellaneous provisions for the fiscal year.
4
Non-performing loans ratio (NPL): calculated based on the Basel II regulations (overdue loans including outstanding instalments). During the second quarter of 2020, the BoM recommended the revision of the regulatory NPL concept, which now
incorporates all restructured loans that experienced delays equal to or longer than 1 day.
5
Own funds: calculated based on the provisions of the Bank of Mozambique, which abides by the Basel II standards.
6
Solvency ratio: calculated based on the methodology established by the Bank of Mozambique, which echoes the Basel II standards and implies stricter control of the institutions' capital adequacy levels.

12 Relatório e Contas | Annual Report and Accounts | 2021


Apresentação Introducing
do BCI BCI

Marcos Históricos Historic Milestones

1996 1996
'VOEBÎÍPEP#$*DPNPVN#BODPEF*OWFTUJ- 'PVOEJOHPG#$*BTBOJOWFTUNFOUCBOLOBNFE
NFOUPTEFTJHOBEP"+.#BODPEF*OWFTUJNFO- "+.#BODPEF*OWFTUJNFOUPT XJUIBDBQJUBMPG
UPT DPNVNDBQJUBMEF.JMIÜFTEF.FUJDBJT   NJMMJPO NFUJDBJT  TVCTDSJCFE BOE QBJE VQ
TVCTDSJUPFSFBMJ[BEPQSJODJQBMNFOUFQPSJOWFT- NBJOMZ CZ .P[BNCJDBO JOWFTUPST 5IF JOJUJBM
UJEPSFTNPÎBNCJDBOPT"EFTJHOBÎÍPJOJDJBMGPJ OBNFXBTDIBOHFEJO+VOFPGUIBUTBNFZFBS
BMUFSBEBFN+VOIPEPNFTNPBOPQBSB#BODP UP#BODP$PNFSDJBMFEF*OWFTUJNFOUPT 4"3- 
$PNFSDJBMFEF*OWFTUJNFOUPT 4"3- NBOUFO- XJUI UIF BDUJWJUJFT SFNBJOJOH MJNJUFE UP UIF JO-
EPTF BT BDUJWJEBEFT DJSDVOTDSJUBT Ë ÈSFB EB WFTUNFOUCBOLJOHBSFB
#BODBEF*OWFTUJNFOUPT
1997
1997 0O  "QSJM  #$*T TIBSFIPMEFS TUSVDUVSF XBT
/P EJB  EF "CSJM B FTUSVUVSB BDDJPOJTUB EP BMUFSFEXJUIUIFJOUSPEVDUJPOPG$BJYB(FSBMEF
#$* GPJ NPEJmDBEB DPN B FOUSBEB EB $BJYB %FQØTJUPT BGUFSBDBQJUBMJODSFBTFGSPNNJM-
(FSBM EF %FQØTJUPT  EFQPJT EF VN BVNFOUP MJPO NFUJDBJT UP  NJMMJPO NFUJDBJT $(% UPPL
EFDBQJUBMEF.JMIÜFTEF.FUJDBJTQBSB PWFSBTUBLF0GUIFSFNBJOJOH 
.JMIÜFTEF.FUJDBJT"$(%BTTVNJVVNBQBS- 4$*4PDJFEBEFEF$POUSPMPF(FTUÍPEF1BS-
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4$*o4PDJFEBEFEF$POUSPMPF(FTUÍPEF1BS- NPTUPGUIFJOJUJBMJOWFTUPST UPPLPWFS 
UJDJQBÎÜFT 4"3- BFNQSFTBRVFBHSVQBWBB BOE UIF SFNBJOJOH  XBT EJTUSJCVUFE
NBJPS QBSUF EPT JOWFTUJEPSFT JOJDJBJT  BTTVNJV BNPOHTNBMMTIBSFIPMEFST0O"QSJM #$*CF-
  FPTSFTUBOUFT GPSBNEJTUSJCVÓ- HBOPQFSBUJOHBTB$PNNFSDJBM#BOLUISPVHI
EPTQPSQFRVFOPTBDDJPOJTUBT"EF"CSJM P JUT1JHBMMFCSBODI
#$*DPNFÎPVBPQFSBSDPNP#BODP$PNFSDJBM
BUSBWÏTEBTVB"HÐODJB1JHBMMF 2003
*O%FDFNCFS #$*BOE#BODPEF'PNFOUP #'

2003 NFSHFE CZ JOUFHSBUJOH BMM PG #'T BTTFUT JOUP
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#BODPEF'PNFOUP #'
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EP#'%FTFHVJEBP#BODPBEPQUPVBEFTJH- #1*(SPVQ XJUIPGUIFTIBSFT
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UPSOPVQPTTÓWFMBFOUSBEBEFVNOPWPHSBOEF
BDDJPOJTUB P(SVQP#1* DPNEBTBDÎÜFT

Relatório e Contas | Annual Report and Accounts | 2021 13


2007 2007
&N/PWFNCSPBFTUSVUVSBBDDJPOJTUBEP#$*GPJ *O/PWFNCFS #$*TTIBSFIPMEFSTUSVDUVSFXBT
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EP (SVQP */4*5&$ DPN VNB QBSUJDJQBÎÍP EF JODMVTJPOPGUIF*/4*5&$(SPVQXJUIBO
  " QBSUJDJQBÎÍP EB $(% QBTTPV QBSB TUBLF $(%T TUBLF ESPQQFE UP  BOE
  F B EP (SVQP #1* NBOUFWFTF OPT UIBUPGUIF#1*(SPVQSFNBJOFEBU
 
2016
2016 $PNQMFUJPO PG UIF OFX IFBE PGmDF CVJMEJOH 
$PODMVTÍP EB DPOTUSVÎÍP EP OPWP &EJ- XIJDI BMMPXFE GPS UIF WBSJPVT DFOUSBM TFSWJDF
GÓDJP4FEF  RVF QFSNJUJV B DPODFOUSBÎÍP EBT VOJUT XIJDIVQVOUJMUIFOIBECFFOEJTQFSTFE 
WÈSJBT 6OJEBEFT EPT 4FSWJÎPT $FOUSBJT  BUÏ UP CF DPODFOUSBUFE JO B TJOHMF  NPEFSO  DPN-
FOUÍPEJTQFSTBT OVNÞOJDPFTQBÎP NPEFSOP  GPSUBCMFBOEXFMDPNJOHTQBDF
DPOGPSUÈWFMFBDPMIFEPS
2017
2017 *O %FDFNCFS  #$*T TIBSFIPMEFST TUSVDUVSF
&N%F[FNCSPBFTUSVUVSBBDDJPOJTUBEP#$*GPJ XBTBMUFSFEXJUIUIFFYJUPGUIF*/4*5&$(SPVQ
BMUFSBEBDPNBTBÓEBEP(SVQP*/4*5&$"QBS- $(%T TUBLF DIBOHFE UP  BOE #1*
UJDJQBÎÍPEB$(%QBTTPVQBSB FBEP (SPVQTUP5IFSFNBJOJOHDPS-
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  DPSSFTQPOEFN B BDÎÜFT QSØQSJBT EP WJEVBMTIBSFIPMEFST NBJOMZ#$*FNQMPZFFT
#$*FQFRVFOPTBDDJPOJTUBTJOEJWJEVBJT QSJODJ-
QBMNFOUFDPMBCPSBEPSFTEP#$*

14 Relatório e Contas | Annual Report and Accounts | 2021


A identidade BCI’s
do BCI identity

Nossa Missão Our Mission

$POUSJCVJSBDUJWBNFOUFQBSBPEFTFOWPMWJNFOUP 5P BDUJWFMZ DPOUSJCVUF UP UIF FDPOPNJD BOE


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7BMPS F HFSBOEP 4BUJTGBÎÍP QBSB PT $MJFOUFT  WBMVFBOEHFOFSBUJOHTBUJTGBDUJPOGPSDVTUPNFST 
"DDJPOJTUBT  $PMBCPSBEPSFT  1BSDFJSPT F $P- TIBSFIPMEFST  FNQMPZFFT  QBSUOFST BOE UIF
NVOJEBEF FN HFSBM  EF NPEP TPDJBMNFOUF HFOFSBM DPNNVOJUZ JO B TPDJBMMZ SFTQPOTJCMF
SFTQPOTÈWFMFTVTUFOUÈWFM BOETVTUBJOBCMFXBZ

Nossa Visão Our Vision

4FSVN#BODPEFDVMUVSBNPÎBNCJDBOBFVNB 5PCFB#BOLUIBUFNCSBDFT.P[BNCJDBODVM-
SFGFSÐODJBQBSBPTJTUFNBmOBODFJSPOPFTQBÎP UVSF BOE B SFGFSFODF GPS UIF mOBODJBM TZTUFN
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JOPWBÎÍPFEBRVBMJEBEFEFTFSWJÎP RVBMJUZPGTFSWJDF

Nossos Valores Our Values

Proximidade: &TUBS DBEB WF[ NBJT QSØYJNPT Proximity: #FJOHFWFSDMPTFSUPPVSDVTUPNFST


EPT OPTTPT $MJFOUFT F QPUFODJBJT $MJFOUFT  BOEQPUFOUJBMDVTUPNFST UISPVHIBOFUXPSLPG
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MBSOPTQSJODJQBJTDFOUSPTVSCBOPTFOBT[POBT DFOUSFTBOEJOSVSBMBSFBT
rurais.
Accessibility: 1FSNBOFOUMZ QSPWJEJOH TJNQMF
Acessibilidade: %JTQPOJCJMJ[BS QFSNBOFOUF- BOE FBTZUPVTF BDDFTT DIBOOFMT  BMMPXJOH
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Quality:0GGFSJOHBMFWFMPGTFSWJDFTVJUBCMFGPS
Qualidade:0GFSFDFSVNOÓWFMEFTFSWJÎPBEF- FBDI TFHNFOU  QSPNPUJOH  BTTFTTJOH BOE JN-
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EPFNFMIPSBOEPBTBUJTGBÎÍPEPT$MJFOUFT

Relatório e Contas | Annual Report and Accounts | 2021 15


Simpatia: 4FS SFDPOIFDJEPT QFMP FMFWBEP Friendliness:#FJOHLOPXOGPSUIFIJHIMFWFMPG
QSPmTTJPOBMJTNP  DPSEJBMJEBEF F TJNQBUJB EPT QSPGFTTJPOBMJTN  DPSEJBMJUZ BOE GSJFOEMJOFTT PG
nossos Colaboradores. PVSFNQMPZFFT

Ética e Transparência: "HJS DPN JOUFHSJ- Ethics and transparency:"DUJOHXJUIJOUFHSJUZ 


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OPTTPT$MJFOUFT

Prioridades Estratégicas - Strategic priorities -


2021 a 2024 2021 to 2024

0 #$* UFN DPOUJOVBEP B JNQMFNFOUBS P TFV #$* IBT DPOUJOVFE UP JNQMFNFOU JUT TUSBUFHJD
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JEBEFTEFmOJEBT

Sustentabilidade Eficiência Sustainability Efficiency


Reforçar o modelo de Promover uma mudança Reinforce the bank's risk Promote organizational
gestão de risco e organizacional e management and change and develop
governance do banco desenvolver os recuros governance model human resources
humanos

Qualidade Rentabilidade Quality Profitability


Posicionar o banco como Incrementar a Position the bank as a Increase profitability in all
uma referência no rentabilidade em todas as reference in the market in business areas
mercado em termos de áreas de negócio terms of service quality
qualidade de serviço

Órgãos Sociais Governing bodies

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NVOFSBÎÜFT

16 Relatório e Contas | Annual Report and Accounts | 2021


"EF%F[FNCSPEF BDPNQPTJÎÍPEPT "T BU  %FDFNCFS   UIF DPNQPTJUJPO PG
ØSHÍPT TPDJBJT EP #$* FSB SFQSFTFOUBEB QFMP #$*TDPSQPSBUFCPEJFTXBTSFQSFTFOUFECZUIF
TFHVJOUFPSHBOPHSBNB GPMMPXJOHPSHBOJTBUJPODIBSU

Mesa de Assembleia Geral / General Meeting Board Conselho Fiscal (CF) / Fiscal Council (CF)

Presidente / Chairperson: Prof. José Francisco de Faria Costa Presidente / Chairperson: Eng.º Benjamim Adelino Costa de Pinho
Secretário / Secretary: Dr. Maveja Aboobacar Ismael Mulima Vogal / Member: Dr. José Manuel Nunes Liberato
Secretário / Secretary: Dr. Ivo Luís Titos Cau Vogal / Member: Dr. Mário Vicente Sitoe
Suplente / Alternate: Dr. João Miguel Pacheco de Sales Luis
Conselho de Administração (CA) / Board of Directors (CA)
Comissão de Auditoria e Controlo (CAC) / Audit and Control Committee (CAC)
Presidente / Chairperson: Dr. Carlos António Torroaes Albuquerque
1º Vice Presidente / 1st Vice-Chairperson: Dr. Francisco Pinto Machado Costa Presidente / Chairperson – Dr. André Rafael Santos Prazeres Henriques
2º Vice Presidente / 2nd Vice-Chairperson: Dr. Pedro Simões Almeida Bissaia Barreto Vogal / Member – Dr. João Paulo Tudela Martins
3º Vice Presidente / 3rd Vice-Chairperson: Dr. João Paulo Tudela Martins Vogal / Member – Dra. Ana Maria Machado Fernandes
Vogais / Member: Dra. Ana Maria Machado Fernandes
Comissão de Riscos – (CR) / Risk Committee - (CR)
Dr. Artur Miguel Marques da Rocha Gouveia
Dr. André Rafael Santos Prazeres Henriques Presidente / Chairperson – Dr. João Paulo Tudela Martins
Dr. Pedro Ferraz Correia dos Reis Vogal / Member – Dra. Ana Maria Machado Fernandes
Dr. José Miguel de Morais Alves Vogal / Member – Dr. André Rafael Santos Prazeres Henriques
Dr. Luis Filipe Costa Reis Marques de Aguiar
Eng.º Rui Miguel Thereza Garcês Comissão de Nomeações, Avaliação e Remunerações (CNAR) –
Comissão do CA / Nominations, Evaluation and Remunerations (CNAR)
Eng.º Rogério Paulo Cabacinha Lam
- Board of Directors
Dr. Ibraimo Abdul Gafur Cassamo Bhai
Presidente / Chairperson – Dra. Ana Maria Machado Fernandes
Comissão Executiva (CE / Executive Committee (EC) Vogal / Member – Dr. Artur Miguel Marques da Rocha Gouveia
Vogal / Member– Dr. André Rafael Santos Prazeres Henriques
Presidente / Chairperson – Dr. Francisco Pinto Machado Costa
Administrador / Administrator – Dr. Pedro Ferraz Correia dos Reis Comissão de Nomeações, Avaliação e Remunerações (CNAR) – Comissão
Administrador / Administrator – Dr. José Miguel de Morais Alves dos Accionistas / Nominations, Evaluation and Remunerations (CNAR) –
Administrador / Administrator – Dr. Luís Filipe Costa Reis Marques de Aguiar Shareholders' Committee
Administrador / Administrator – Eng.º Rui Miguel Thereza Garcês Presidente / Chairperson – Dra. Elsa Maria Pinto Carvalho
Administrador / Administrator– Eng.º Rogério Paulo Cabacinha Lam Vogal / Member – Dr. Daniel Felipe Dias Graça
Administrador / Administrator– Dr. Ibraimo Abdul Gafur Cassamo Bhai Vogal / Member – Dr. Nuno Costantino Cardoso Filipe

Relatório e Contas | Annual Report and Accounts | 2021 17


Pelouros da Comissão Departments of the Executive
Executiva Committee

Pelouros / Departments

Presidente da Comissão Executiva DRH – Direcção de Recursos Humanos / Human Resources Division
Chief Executive Officer DRE – Direcção de Retalho e Empresas / Retail and Companies Division
Dr. Francisco Costa SGE – Secretaria Geral / General Secretariat

DPC – Direcção de Planeamento, Contabilidade e Controlo / Planning, Accounting and Control Division
Administrador / Director
DMF – Direcção de Mercados Financeiros / Financial Markets Division
Dr. Pedro Ferraz Reis
GFC – Gabinete da Função Compliance / Compliance Function Office

DGE – Direcção de Grandes Empresas e Banca de Investimento / Large Companies and Investment Banking Division
Administrador / Director
DNI – Direcção de Negócio Institucional / Institutional Business Division
Dr. Miguel Alves
DPR – Direcção de Private / Private Division

DLC – Direcção de Logística e Compras / Logistics and Procurement Division


Administrador / Director
DAI – Direcção de Auditoria e Inspecção / Audit and Inspection Division
Dr. Luis Aguiar
DMK – Direcção de Marketing / Marketing Division

DSI – Direcção de Sistemas de Informação / Information Systems Division


Administrador / Director
DOP – Direcção de Operações / Operations Division
Eng. Rui Garcês
DOQ – Direcção de Organização e Qualidade / Organisation and Quality Division

Administrador / Director DCE – Direcção de Canais Electrónicos / Electronic Channels Division


Eng. Rogério Lam DIS – Direcção de Imobiliário e Segurança / Real Estate and Security Division

DAC – Direcção de Análise de Risco de Crédito / Credit Risk Analysis Division


Administrador / Director DRC – Direcção de Recuperação de Crédito / Credit Recovery Division
Dr. Ibraimo Bhai DSJ – Direcção de Serviços Jurídicos / Legal Services Division
DGR – Direcção de Gestão de Riscos (até Julho 2021) / Risk Management Division (until July 2021)

18 Relatório e Contas | Annual Report and Accounts | 2021


Estrutura Societária Corporate structure

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DBEB

Banco Comercial e de
Caixa Participações Investimentos, SA
51,00% SGPS, SA 2,77% (BCI) Acções Próprias

Outros
Banco BPI, SA (Privados,
MT 10.000 Milhões (Grupo BPI) 0,05% Empregados)
Capital Social 35,67%
MT 10,000 Million
Share capital
Caixa Geral de
Depósitos
10,51% (Grupo CGD)

Dimensão do BCI The dimension of BCI

Quotas de Mercado do BCI em Dez-21 (%) / BCI market shares in Dec-21 (%)

Crédito / Credit Depósitos / Deposits Activos / Assets

26,26% 25,36% 22,95%

BCI Outros Bancos / Other Banks

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Relatório e Contas | Annual Report and Accounts | 2021 19


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Rede de Distribuição e Distribution network and customer


Segmentação de Clientes segmentation

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2.712 2,07 milhões de Clientes 210 Unidades de Negócio


Colaboradores / Employees million Customers Business Units

2 Centros Private / Private Centers


2.086 Clientes / Customers

Private

1.673 Clientes / Customers 2.966 mil Clientes


de Carteira Móvel
thousand Customers
Institucional of Mobile Wallet
Institutional

1 Centro Corporate / Corporate Center


Desks Especializados: Agronegócio| Energia |Oil and Gas
Specialized Desks: Agribusiness| Energy | Oil and Gas
956 Clientes / Customers: Grandes Empresas e Banca de Investimento
Large Companies and Investment Banking

203 Unidades de Negócio / Business units


2 Bancos Móveis / Mobile Banks
2 Centros Integrados / Integrated Centers
2.065.525 Clientes / Customers Retalho
Retail

+22% de clientes com serviços subscritos no canal +32% de crescimento no canal


Internet DAKI (ebanking e APP) Mobile USSD
of customers subscribed to the channel of growth in the channel
Internet DAKI (ebanking and APP) Mobile USSD

20 Relatório e Contas | Annual Report and Accounts | 2021


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Prémios, Reconhecimentos e Awards, acknowledgements and


Destaques em 2021 highlights in 2021

Prémios e Reconhecimentos Awards and acknowledgements


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Entidade Classificadora / Classification Entity Prémios / Prizes

• Business Banking;
• Credit Cards;
• Personal Banking;
PMR AFRICA • Investment Services in Mozambique;
• Most Trustable Companies/Institutions in Mozambique;
• Companies/Institutions Demonstrating Exceptional Managerial and Corporate
Governance Qualities in Mozambique.

• Best Bank - Mozambique 2021


International Investor Awards • Best Banking Digital Transformation - Mozambique 2021
• Best Environmental & Social Performance - Mozambique 2021

• Best Bank Mozambique 2021


Global Finance Magazine
• Best SME Bank in Mozambique 2021

• Best Commercial Bank


World Economic Magazine
• Best Private Bank

Bolsa de Valores de Moçambique • Maior Banco de Custódia Por Registo de Accionistas na CVM
Mozambique Stock Exchange Largest Custody Bank By Registering Shareholders with the CVM

Relatório e Contas | Annual Report and Accounts | 2021 21


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Outros Destaques em 2021: Other highlights in 2021:

Resposta à Pandemia COVID-19 Response to the COVID-19 pandemic


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22 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 23


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Protecção de Clientes, Protection of Customers, Employees


Colaboradores e Público em Geral: and the General Public:

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24 Relatório e Contas | Annual Report and Accounts | 2021


t "WBMJBÎÍP DPN PT OPTTPT QSJODJQBJT GPS- t "TTFTTNFOU  XJUI PVS NBJO TVQQMJFST BOE
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DPOUJOVJEBEF EF OFHØDJPT EVSBOUF B QBO- EVSJOH UIF $07*% QBOEFNJD  UP FOTVSF
EFNJB$07*% QPSGPSNBBHBSBOUJSNJOJ- NJOJNJTBUJPOPGJNQBDUTPOUIF#BOLTCVTJ-
NJ[BÎÍPEFJNQBDUPTOPOFHØDJPEP#BODP OFTTEVFUPTIPSUDPNJOHTJOUIJSEQBSUZTVQ-
QPS WJB EF EFmDJÐODJBT OPT GPSOFDJNFOUPT QMJFT
EFUFSDFJSPT t $MPTVSF PG NFEJB MJCSBSJFT UISPVHIPVU UIF
t &ODFSSBNFOUP EBT .FEJBUFDBT FN UPEP P DPVOUSZ BDDPSEJOHUPUIFEFDSFFTUIBUXFSF
1BÓT DPOGPSNFPTEFDSFUPTFNJUJEPTF JTTVFEBOE
t 7FJDVMBÎÍP OBT 5FMFWJTÜFT /BDJPOBJT F OBT t #SPBEDBTUJOHPOOBUJPOBMUFMFWJTJPOBOETP-
3FEFT4PDJBJT EFEJWFSTPTWÓEFPTJOTUJUVDJP- DJBMNFEJBPGTFWFSBMJOTUJUVUJPOBMBOEJOGPSN-
OBJTFJOGPSNBUJWPTTPCSFBTNFEJEBTBEPQUB- BUJWF WJEFPT BCPVU UIF NFBTVSFT BEPQUFE
EBTQFMP#BODP QPSGPSNBBSFGPSÎBSBNFO- CZUIF#BOL JOPSEFSUPSFJOGPSDFUIFNFT-
TBHFNEFQSFWFOÎÍP DPNEFTUBRVFQBSBB TBHF PG QSFWFOUJPO  XJUI FNQIBTJT PO UIF
JNQPSUÉODJBEBTNFEJEBTEFIJHJFOFQFTTPBM JNQPSUBODFPGQFSTPOBMIZHJFOFNFBTVSFT

Atendimento a Clientes: Customer Service:

t 4JNQMJmDBÎÍP EF BMHVOT QSPDFTTPT OBT t 4JNQMJmDBUJPO PG TPNF QSPDFTTFT BU UIF
BHÐODJBT  EF GPSNB B SFEV[JS P UFNQP EF CSBODIFT JO PSEFS UP SFEVDF DPOUBDU CF-
DPOUBDUPFOUSF$PMBCPSBEPSFTF$MJFOUFT UXFFOFNQMPZFFTBOEDVTUPNFST
 4PMJDJUBÎÍP EF .PSBUØSJB EF $SÏEJUP B  3FRVFTU PG MPBO NPSBUPSJVN GSPN #$*T
QBSUJSEPTJUFQÞCMJDPEP#$* QVCMJDXFCTJUF
 1BHBNFOUP EF *NQPTUPT F5SJCVUBÎÍP
  1BZNFOUPGUBYFT F5BYBUJPO
WJBUIF*O-
WJB*OUFSOFU (ebanking) UFSOFU FCBOLJOH

 "EFTÍP BP 4FSWJÎP EBLJ WJB Internet  4VCTDSJQUJPO UP UIF EBLJ 4FSWJDF WJB UIF
(ebanking) B QBSUJS EP TJUF QÞCMJDP EP JOUFSOFU FCBOLJOH
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#$* XFCTJUF
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EFODJBJT EP 4FSWJÎP EBLJ WJB *OUFSOFU DSFEFOUJBMT WJB UIF JOUFSOFU FCBOLJOH

(ebanking) B QBSUJS EP TJUF QÞCMJDP EP GSPN#$*TQVCMJDXFCTJUF UIFEBLJ"QQ
#$* EBAppEBLJFEPWhatsaap Baking BOE8IBUTBQQ#BOLJOH

Relatório e Contas | Annual Report and Accounts | 2021 25


 3FTUSJÎÍPEPOÞNFSPEFDMJFOUFTRVFTJ-  3FTUSJDUJPO PG UIF OVNCFS PG DVTUPNFST
NVMUBOFBNFOUFQPEFNFTUBSOPCBMDÍP  XIPDBOTJNVMUBOFPVTMZCFBUUIFDPVO-
RVF GPJ MJNJUBEP BP OÞNFSP EF BUFOEF- UFS  XIJDI XBT MJNJUFE UP UIF OVNCFS PG
EPSFT BUUFOEBOUT
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.ØWFMBUSBWÏTEPOPTTPCall CenterF PVSDBMMDFOUSFBOE
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EP 104 7JSUVBM EBLJ  VNB TPMVÎÍP RVF UIF EBLJ 7JSUVBM 104  B TPMVUJPO UIBU BM-
QFSNJUFBPTVTVÈSJPTEPTFSWJÎPEBLJWJB MPXTVTFSTPGUIFEBLJTFSWJDFWJBNPCJMF
$FMVMBS $POUB .ØWFM$POUB Ë 0SEFN
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FGFDUVBSQBHBNFOUPTBUSBWÏTEFVNUFMF- DPVOU
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NØWFM DPN SFDVSTP Ë QMBUBGPSNB 644% QIPOFVTJOHUIF644%QMBUGPSN 


 FN CFOFGÓDJP EF $PNFSDJBOUFT CFOFmUJOHWFOEPSTXJUI#$*104 XJUIPVU
DPN 104 #$*  TFN JOUFSBDÎÍP DPN P UIF OFFE UP JOUFSBDU XJUI UIF USBEJUJPOBM
104USBEJDJPOBM UBOUPQPSQBSUFEPDPNFS- 104 CZCPUIUIFWFOEPSBOEUIFDVTUPNFS
DJBOUF DPNPQPSQBSUFEP$MJFOUF 1BHB- QBZFS

EPS


26 Relatório e Contas | Annual Report and Accounts | 2021


Responsabilidade Social
Social Responsibility
/PÉNCJUPEBTVBBDUJWJEBEFmOBODFJSB P#$* "T QBSU PG JUT mOBODJBM BDUJWJUZ  #$* JOUFSQSFUT
JOUFSQSFUBBTVB3FTQPOTBCJMJEBEF4PDJBMDPNP JUTTPDJBMSFTQPOTJCJMJUZBTBDPNNJUNFOUUPUIF
VNDPNQSPNJTTP DPNP1BÓT DPNBTJOTUJ- DPVOUSZ UPQVCMJDBOEQSJWBUFJOTUJUVUJPOT UPIV-
UVJÎÜFTQÞCMJDBTFQSJWBEBT DPNPSHBOJ[BÎÜFT NBOJUBSJBO BOE DJWJM TPDJFUZ PSHBOJTBUJPOT  BT
IVNBOJUÈSJBTFEBTPDJFEBEFDJWJM BTTJNDPNP XFMMBTUPUIFDPNNVOJUZJOXIJDIJUPQFSBUFT
DPNBDPNVOJEBEFFNRVFFTUÈJOTFSJEP
*OUIFDVSSFOUDPOUFYUPGSFTUSJDUJPOTEVFUPUIF
/PBDUVBMDPOUFYUPEFSFTUSJÎÜFTEFWJEPËQBO- $07*% QBOEFNJD  #$* IBT CFFO DBSSZJOH
EFNJBEB$07*% P#$*UFNMFWBEPBDBCP  PVUBOFYQBOEFEQSFWFOUJPOTVQQPSUQMBOTJODF
EFTEF   VN 1MBOP BMBSHBEP EF BQPJP Ë   BOE GPS UIF ZFBS  XF SFOFXFE PVS
1SFWFOÎÍP  F QBSB P BOP  SFOPWBNPT B NJTTJPOUPTVQQPSUUIFWBSJPVTTFDUPSTPGBDUJWJ-
OPTTB NJTTÍP EF BQPJBS PT EJWFSTPT TFDUPSFT UZUIBUBSFSFMFWBOUGPS.P[BNCJRVFTFDPOPNJD
EF BDUJWJEBEF SFMFWBOUFT QBSB P DSFTDJNFOUP HSPXUI OBNFMZ
FDPOØNJDPEF.PÎBNCJRVF BEFTUBDBS

Saúde: Health:

0#$*EFTFOWPMWFVWÈSJBTJOJDJBUJWBTFN  #$*DBSSJFEPVUTFWFSBMJOJUJBUJWFTJOBJNFE
RVFWJTBNBQPJBSPTFDUPSEBTBÞEF FNQBSDF- BUTVQQPSUJOHUIFIFBMUITFDUPS JOQBSUOFSTIJQ
SJBDPNBTEJWFSTBTFOUJEBEFTBOÓWFMOBDJPOBM  XJUIUIFWBSJPVTFOUJUJFTBUOBUJPOBMMFWFM FTQF-
DPNEFTUBRVFQBSBBTTFHVJOUFT DJBMMZUIFGPMMPXJOH

t %PBÎÍPEFDFTUBTCÈTJDBTBPTEPFOUFTJO- t %POBUJPO PG CBTJD GPPE CBTLFUT UP QBUJFOUT


UFSOBEPT FN BMHVNBT VOJEBEFT TBOJUÈSJBT IPTQJUBMJTFEJOTPNFIFBMUIVOJUTUISPVHIPVU
FNUPEPP1BÓT UIFDPVOUSZ
t %PBÎÍPEFWFOUJMBEPSFTOBSFHJÍPEF(B[B  t %POBUJPO PG WFOUJMBUPST JO UIF SFHJPOT PG
*OIBNCBOF  5FUF  ;BNCÏ[JB F /JBTTB  QPS (B[B *OIBNCBOF 5FUF ;BNCÏ[JBBOE/JBT-
GPSNB B BQPJBS BPT QSPmTTJPOBJT EF TBÞEF TB JOPSEFSUPTVQQPSUIFBMUIQSPGFTTJPOBMT
OPDPNCBUFË$07*% JOUIFmHIUBHBJOTU$07*%
t "QPJP BP 1SPKFDUP EF 1JOUVSB EF .VSBJT t 4VQQPSUUPUIFQSPKFDUUPQBJOUNVSBMTJOUIF
OPT )PTQJUBJT EF UPEBT BT DBQJUBJT QSPWJO- IPTQJUBMT JO BMM QSPWJODJBM DBQJUBMT  BT B
DJBJT  FN )PNFOBHFN BPT 1SPmTTJPOBJT 5SJCVUFUP)FBMUI1SPGFTTJPOBMT XJUIBWJFX
EF4BÞEF OPJOUVJUPEFWBMPSJ[BSPUSBCBMIP UP WBMVJOH UIF IBSE XPSL PG UIFTF QSPGFT-
ÈSEVP EFTUFT QSPmTTJPOBJT RVF BDUVBN OB TJPOBMT XIP BDU PO UIF GSPOU MJOFJO UIF mHIU
MJOIBEBGSFOUFEFDPNCBUFË$07*% BHBJOTU$07*%
t 0GFSUB EF #BOEBT &MÈTUJDBT BP 4FSWJÎP EF t %POBUJPOPGSVCCFSCBOETUPUIF(BTUSPFO-
(BTUSPFOUFSPMPHJB EP )PTQJUBM $FOUSBM EF UFSPMPHZ%FQBSUNFOUPG.BQVUP$FOUSBM)PT-

Relatório e Contas | Annual Report and Accounts | 2021 27


.BQVUPQBSBBKVEBSOPUSBUBNFOUPEPTQB- QJUBM UP IFMQ JO UIF USFBUNFOU PG QBUJFOUT
DJFOUFTDPNEJBHOØTUJDPEF)FNPSSBHJB%J- EJBHOPTFEXJUI6QQFS(BTUSPJOUFTUJOBM6Q-
HFTUJWB"MUB )%"
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t "QPJPOB$BNQBOIBi6N4PSSJTPOP/BUBMw t 4VQQPSUJOUIFDBNQBJHOA"4NJMFBU$ISJTU-
RVF WJTPV B SFDPMIB F PGFSUB EF EPOBUJWPT NBT  XIJDI BJNFE UP DPMMFDU BOE PGGFS
EJWFSTPT RVF JODMVFN SPVQB  DBMÎBEP  BMJ- WBSJPVTEPOBUJPOT JODMVEJOHDMPUIFT TIPFT 
NFOUPTOÍPQFSFDÓWFJTFQSFOEBTEF/BUBM OPOQFSJTIBCMF GPPE BOE $ISJTUNBT QSF-
ËTDSJBOÎBTEP0SGBOBUP""$04*%" TFOUTUPUIFDIJMESFOPGUIF""$04*%"0S-
t "QPJP BP QSPHSBNB EF 3FGPSÎP /VUSJ- QIBOBHF
DJPOBM  BUSBWÏT EP GPSOFDJNFOUP EJÈSJP EF t 4VQQPSU UP UIF /VUSJUJPOBM 3FJOGPSDFNFOU
MFJUF EF TPKB FN BMHVNBT FTDPMBT  BTTJN 1SPHSBNNF  UISPVHI UIF EBJMZ TVQQMZ PG
DPNPEFMFJUFËQFEJBUSJBEP)PTQJUBM(FSBM TPZB NJML JO TPNF TDIPPMT  BT XFMM BT NJML
EB.BDIBWB UPUIFQBFEJBUSJDXBSEPG.BDIBWB(FOFSBM
t "QPJP QPS PDBTJÍP EB DFMFCSBÎÍP EP %JB )PTQJUBM
/BDJPOBM EP %PBEPS EF 4BOHVF  DPN P t 4VQQPSUPOUIFPDDBTJPOPGUIFDFMFCSBUJPO
PCKFDUJWPEFTFOTJCJMJ[BSBTPDJFEBEFTPCSF PG/BUJPOBM#MPPE%POPS%BZ XJUIUIFPCKFD-
B JNQPSUÉODJB EF EPBS TBOHVF QBSB TBMWBS UJWFPGSBJTJOHTPDJFUZTBXBSFOFTTUPUIFJN-
WJEBTIVNBOBT QPSUBODFPGEPOBUJOHCMPPEUPTBWFIVNBO
lives.

Educação
Education:
"FEVDBÎÍP VNWFDUPSJNQPSUBOUFQBSBPEF-
TFOWPMWJNFOUP EP QBÓT  PDVQB VN MVHBS EF &EVDBUJPO BOJNQPSUBOUWFDUPSGPSEFWFMPQJOH
EFTUBRVF OBT BDUJWJEBEFT QBUSPDJOBEBT QFMP UIFDPVOUSZ UBLFTVQBQSPNJOFOUQMBDFJO#$*
#$* &N   P #$* BQPJPV OBT TFHVJOUFT TQPOTPSFE BDUJWJUJFT *O   #$* TVQQPSUFE
DBVTBT UIFGPMMPXJOHDBVTFT

t 0GFSUBEFNBUFSJBMEJWFSTP EFDPOTUSVÎÍP  t 0GGFS PG WBSJPVT NBUFSJBMT DPOTUSVDUJPO  PG-


EF FTDSJUØSJP  BHSÓDPMB F EF QSFWFOÎÍP Ë mDF BHSJDVMUVSBMBOE$07*%QSFWFOUJPO

$07*%
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QSPWÓODJBTEF.BQVUPF(B[B UBJTDPNP&1 QSPWJODFT  TVDI BT UIF &1 PG .BEKBEKBOF 
EF.BEKBEKBOF &1EF$IBNCB** &1EP &1PG$IBNCB** &1PGUIFOEOFJHICPVS-
#BJSSPEF$IØLXÒF,VUTBDB IPPEPG$IØLXÒBOE,VUTBDB
t 3FOPWBÎÍP EB 1BSDFSJB DPN B “Girl Move
t 3FOFXBM PG UIF QBSUOFSTIJQ XJUI UIF A(JSM
Academy”  EJTQPOJCJMJ[BOEP EVBT CPMTBT
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TIJQT
t 1SFNJBÎÍP EPT NFMIPSFT FTUVEBOUFT OB
t #FTUPXJOH BXBSET PO UIF CFTU TUVEFOUT BU
DFSJNØOJBEFHSBEVBÎÍPEBT*OTUJUVJÎÜFTEF
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&OTJOP4VQFSJPSFN.PÎBNCJRVF
t 1SFNJBÎÍP EF EPJT BSUJTUBT B RVFN GP- UJPOJOTUJUVUJPOTJO.P[BNCJRVF
SBN PVUPSHBEPT UÓUVMPT EF %PVUPS )POPSJT t #FTUPXJOH BXBSET PO UXP BSUJTUT XIP XFSF
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EF$JÐODJBT/BUVSBJTF.BUFNÈUJDB .BTUFSTJO/BUVSBM4DJFODFTBOE.BUIFNBUJDT

28 Relatório e Contas | Annual Report and Accounts | 2021


Inclusão Social Social inclusion:

&N  P #$* SFBMJ[PV BDÎÜFT EF *ODMVTÍP *O #$*DBSSJFEPVUTPDJBMJODMVTJPOBDUJPOT


4PDJBMBOÓWFMOBDJPOBM DPNEFTUBRVFQBSB BUOBUJPOBMMFWFM OPUBCMZ

t "QPJPBP8FCJOBSTPCSF5SPDBEF&YQFSJÐO- t 4VQQPSUUPUIF8FCJOBSPOUIFFYDIBOHFPG
DJBDPNPT1"-01 PSHBOJ[BEPQFMB"TTP- FYQFSJFODFXJUI1"-01DPVOUSJFT PSHBOJTFE
DJBÎÍPEF"QPJPB"MCJOPTEF.PÎBNCJRVF CZUIF"TTPDJBUJPOPG4VQQPSUUP"MCJOPTJO
"-#*.0;
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BJNJOHBUUIFQSP-
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DPN"MCJOJTNPOPT1"-01 QFPQMFXJUIBMCJOJTNJO1"-01DPVOUSJFT
t 1BSDFSJB DPN B 0/6 .VMIFSFT OB EJTTFNJ- t 1BSUOFSTIJQXJUI6/8PNFOUPEJTTFNJOBUF
OBÎÍP EF DPOUFÞEPT RVF UJOIBN FN WJTUB DPOUFOUBJNFEBUFOEJOHHFOEFSCBTFEWJP-
QÙS mN Ë 7JPMÐODJB #BTFBEB OP (ÏOFSP MFODF (#7
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7#(
OPÉNCJUPEB$BNQBOIBEF%JBT "HBJOTU(#7DBNQBJHO
EF"DUJWJTNPOB-VUBDPOUSBB7#(

Environment:
Ambiente
*O  UIF #BOL JNQMFNFOUFE JOJUJBUJWFTQSP-
&NP#BODPJNQMFNFOUPVJOJDJBUJWBTQSP- KFDUT BT B DPOUSJCVUJPO UP TPDJBM BOE FOWJSPO-
KFDUPTDPNPDPOUSJCVUPQBSBBTVTUFOUBCJMJEBEF NFOUBMTVTUBJOBCJMJUZ OPUBCMZ
TPDJBMFBNCJFOUBM DPNEFTUBRVFQBSB
t 1BSUJDJQBUJPOPG#$*TTUBGGJOBDMFBOVQFG-
t 1BSUJDJQBÎÍP EPT $PMBCPSBEPSFT EP #$* GPSUJOGSPOUPG#$*TIFBERVBSUFST BTQBSUPG
OVNB BDÎÍP EF MJNQF[B EFGSPOUF EP FEJ- UIFDFMFCSBUJPOPG8PSME&OWJSPONFOU%BZ
GÓDJPTFEFEP#$* OPÉNCJUPEBDFMFCSBÎÍP t 1BSUJDJQBUJPOPG#$*JOQMBOUJOHUSFFTPOUIF
EP%JB.VOEJBMEP"NCJFOUF $PTUBEP4PMCFBDIUPQSFTFSWFCJPEJWFSTJUZ
t 1BSUJDJQBÎÍP EP #$* OB QMBOUBÎÍP EF ÈS- JOUIFSFHJPO BTQBSUPGUIFTVQQPSUGPSUIF
WPSFT OB 1SBJB EB $PTUB EP 4PM  QBSB B #BÓB.BMMBOE#SPMMA$07*%)FSPFTFYIJ-
QSFTFSWBÎÍP EB CJPEJWFSTJEBEF OB SFHJÍP  CJUJPO
OPÉNCJUPEPBQPJPË&YQPTJÎÍPi)FSØJTEB
$07*%wEP#BÓB.BMMF#SPMM

Relatório e Contas | Annual Report and Accounts | 2021 29


Cultura Culture:

/BÈSFBDVMUVSBM P#$*DPOUJOVPVBQSJWJMFHJBS *OUIFDVMUVSBMBSFB #$*DPOUJOVFEUPQSJWJMFHF


P BQPJP B BDUJWJEBEFT F JOTUJUVJÎÜFT RVF QSP- TVQQPSU GPS BDUJWJUJFT BOE JOTUJUVUJPOT UIBU QSP-
NPWFNBQSFTFSWBÎÍPFJOWFTUJHBÎÍPEB$VM- NPUFUIFQSFTFSWBUJPOBOESFTFBSDIPG$VMUVSF
UVSB FN .PÎBNCJRVF  BTTPDJBEP B JOJDJBUJWBT JO.P[BNCJRVF BTTPDJBUFEXJUIBDLOPXMFEHF-
EF SFDPOIFDJNFOUP DPN WBMPS TPDJBM  DPN NFOUJOJUJBUJWFTXJUITPDJBMWBMVF OPUBCMZ
EFTUBRVFQBSB
t "T B SFTVMU PG PVS ZFBSMPOH TUSBUFHJD
t 'SVUPEBQBSDFSJBFTUSBUÏHJDBDPNB3ÈEJP QBSUOFSTIJQ XJUI 3BEJP .P[BNCJRVF  XF
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CFSUB  QSPNPÎÍP F WBMPSJ[BÎÍP EF OPWPT XFMMBTUIFDPOUJOVPVTQSPKFDUJPOPGUIFAFN-
UBMFOUPT  CFN DPNP B DPOUÓOVB QSPKFDÎÍP CPOEFJSPTPG.P[BNCJDBONVTJD
EPT iFNCPOEFJSPTw EB NÞTJDB NPÎBN- t #$*IBTNFEJBMJCSBSJFTJO.BQVUP #FJSB 
CJDBOB /BNQVMBBOE*TMBOEPG.PÎBNCJRVF XIJDI
t 0 #$* EJTQÜF EF  .FEJBUFDBT OBT $J- PGGFSTUVEFOUT UFBDIFST CVTJOFTTBOEQVCMJD
EBEFT EF .BQVUP  #FJSB  /BNQVMB F *MIB BENJOJTUSBUJPOTUBGGBOEmOBODJBMTFDUPSFN-
EF .PÎBNCJRVF  RVF PGFSFDFN BPT FT- QMPZFFT B EJHJUBM BOE NVMUJNFEJB MJCSBSZ  B
UVEBOUFT  QSPGFTTPSFT  RVBESPT EF FNQSF- SFBEJOHBSFB BWJEFPMJCSBSZBOEBTQBDFUP
TBTFBBENJOJTUSBÎÍPQÞCMJDBFGVODJPOÈSJPT QSPDFTTEJHJUBMEPDVNFOUTBOEBDDFTTUIF
EP TFDUPS mOBODFJSP  VNB CJCMJPUFDB JOGPS- *OUFSOFU
NBUJ[BEB F NVMUJNÏEJB  VN FTQBÎP EF MFJ-
UVSB VNBWJEFPUFDBFVNFTQBÎPEFTUJOB-
EP BP QSPDFTTBNFOUP EF EPDVNFOUPT FN
GPSNBUPEJHJUBMFPBDFTTPË*OUFSOFU

30 Relatório e Contas | Annual Report and Accounts | 2021


Enquadramento Macroeconomic
Macroeconómico Background

Economia Internacional International Economy

/ÍP PCTUBOUF B JODFSUF[B FN UPSOP EB "MUIPVHIUIFVODFSUBJOUZTVSSPVOEJOHUIFFWPMV-


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DJPOBS BT QFSTQFDUJWBT FDPOØNJDBT  P BOP FDPOPNJDPVUMPPL UIFZFBSXBTNBSLFE
GPJNBSDBEPQFMPSFUPSOPBPDSFTDJNFO- CZ B SFUVSO UP FDPOPNJD HSPXUI BGUFS B TUFFQ
UP FDPOØNJDP BQØT VNB RVFEB QSPOVODJBEB ESPQJO BTTPDJBUFEXJUIUIFFGGFDUTPGUIF
FN   BTTPDJBEB BPT FGFJUPT EP WÓSVT EB $07*%WJSVTBOEOFDFTTBSZSFTUSJDUJPOTGPS
$07*%ѧ F OFDFTTÈSJBT SFTUSJÎÜFT QBSB B JUT DPOUBJONFOU 5IVT  UIF 8PSME #BOL1 8#

TVBDPOUFOÎÍP"TTJN P#BODP.VOEJBM1 #.
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FN GBDFËDPOUSBDÎÍPEF SFHJTUB- USBDUJPOPGSFDPSEFEJO BTBSFTVMU
EB FN   DPNP SFTVMUBEP EP BVNFOUP EB PG UIF JODSFBTF JO EFNBOE  XIJDI XBT ESJWFO
QSPDVSB RVFGPJJNQVMTJPOBEBQFMPSFMBYBNFO- CZUIFFBTJOHPGSFTUSJDUJPOTJNQPTFEJONBOZ
UP EBT SFTUSJÎÜFT JNQPTUBT FN NVJUPT QBÓTFT  DPVOUSJFT  GPMMPXJOH UIF JODSFBTJOH OVNCFS
OBTFRVÐODJBEPDSFTDFOUFOÞNFSPEFEPTFT PG $07*% WBDDJOF EPTFT BENJOJTUFSFE  BT
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Relatório e Contas | Annual Report and Accounts | 2021 31


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Taxa de crescimento do Produto Interno Bruto (PIB) – Principais Blocos Económicos


Gross Domestic Product (GDP) growth rate - Main economic blocs
Taxa de crescimento do PIB (%) Dez/Dec Dez/Dec Dez/Dec Dez/Dec Dez/Dec
GDP Growth Rate (%) 2019 2020 2021E 2022P 2023P

Economia Mundial / Global Economy 2,6 -3,4 5,5 4,1 3,2


Economias Desenvolvidas / Advanced Economies 1,7 -4,6 5 3,8 2,3
Economias Emergentes e em Desenvolvimento / Emerging and Developing Economies 3,8 -1,7 6,3 4,6 4,4
Fonte: Banco Mundial, Global Economic Prospects, Janeiro de 2022 / Source: World Bank, Global Economic Prospects, January 2022

Economias Desenvolvidas Developed economies


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32 Relatório e Contas | Annual Report and Accounts | 2021


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Taxa de crescimento do PIB das Economias Desenvolvidas


GDP growth rate for developed economies
Taxa de crescimento do PIB (%) Dez/Dec Dez/Dec Dez/Dec Dez/Dec Dez/Dec
GDP Growth Rate (%) 2019 2020 2021E 2022P 2023P

Economias Desenvolvidas / Developed economies 1,7 -4,6 5,0 3,8 2,3


EUA / USA 2,3 -3,4 5,6 3,7 2,6
Zona Euro / Euro Zone 1,6 -6,4 5,2 4,2 2,1
Japão / Japan -0,2 -4,5 1,7 2,9 1,2
Fonte: Banco Mundial, Global Economic Prospects, Janeiro de 2022 / Source: World Bank, Global Economic Prospects, January 2022

Relatório e Contas | Annual Report and Accounts | 2021 33


Economias Emergentes e em Emerging and developing
Desenvolvimento economies
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34 Relatório e Contas | Annual Report and Accounts | 2021


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Taxa do Crescimento do PIB das Economias Emergentes e em Desenvolvimento


Emerging and developing economies' GDP growth rate
Taxa de crescimento do PIB (%) Dez/Dec Dez/Dec Dez/Dec Dez/Dec Dez/Dec
GDP Growth Rate (%) 2019 2020 2021E 2022P 2023P

Economias Emergentes e em Desenvolvimento / Emerging and developing economies 3,8 -1,7 6,3 4,6 4,4
Rússia / Russia 2,0 -3,0 4,3 2,4 1,8
China / China 6,0 2,2 8,0 5,1 5,3
India / India 4,0 -7,3 8,3 8,7 6,8
Europa e Ásia Central / Europe and Central Asia 2,7 -2,0 5,8 3,0 2,9
América Latina e Caribe / Latin America and the Caribbean 0,8 -6,4 6,7 2,6 2,7
Norte de África e Médio Oriente / North Africa and Middle East 0,9 -4,0 3,1 4,4 3,4
África Subsaariana / Sub-Saharan Africa 2,5 -2,2 3,5 3,6 3,8
África do Sul / South Africa 0,1 -6,4 4,6 2,1 1,5
Fonte: Banco Mundial, Global Economic Prospects, Janeiro de 2022 / Source: World Bank, Global Economic Prospects, January 2022

Política Monetária Monetary policy


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Relatório e Contas | Annual Report and Accounts | 2021 35


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36 Relatório e Contas | Annual Report and Accounts | 2021


Commodities Commodities
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Petróleo (USD/BBL)
Petroleo (USD/BBL)
-7,1%

74,0
70,0
61,4 65,0

41,3

2019 2020 2021E 2022P 2023P


Fonte: Banco Mundial, Price forecast divulgado em Outubro 2020
Source: World Bank, Price Forecast released in October 2020

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Relatório e Contas | Annual Report and Accounts | 2021 37


Gás Natural - EUA ((USD/MMBTU)
Natural Gas - USA ((USD/MMBTU)

-4,9%
4,1 4,0 3,9

2,5
2,0

2019 2020 2021E 2022P 2023P


Fonte: Banco Mundial, Price forecast divulgado em Outubro 2020
Source: World Bank, Price Forecast released in October 2020

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Carvão Térmico
Thermal Coal

-35,7%
140
120

90
78
61

2019 2020 2021E 2022P 2023P


Fonte: Banco Mundial, Price forecast divulgado em Outubro 2020
Source: World Bank, Price Forecast released in October 2020

38 Relatório e Contas | Annual Report and Accounts | 2021


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Economia Moçambicana Gross Domestic Product (GDP)


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Taxas de crescimento real do PIB IV trimestre 2021


Real GDP growth rates in Q4 2021
3,36% 3,32%

1,71% 1,96%

-3,54% -1,18% -1,77% 0,12%

I II III IV I II III IV

2020 (-1,28%) 2021 (2,16%)


Fonte: INE / Source: INE

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Relatório e Contas | Annual Report and Accounts | 2021 39


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Sectores com crescimento mais dinâmico na economia no IV Trimestre de 2021


Sectors with more dynamic growth in the economy in Q4 2021
7,22%
6,86%
4,91%
4,11% 3,80%
2,19% 2,09%
1,42%
-2,04%
Indústria Extractiva
Extractive Industry
Agricultura
Agriculture

Pescas
Fisheries

Indústria Transf.

Electrecidade e Água
Electricity and Water

Construção
Construction

Serviços Financeiros
Financial Services

Hoteis e Restauração
Hotels and Restaur.

Trans e Com.
Trans.Com.
Transf. Industry

Primário / Primary (4,61%) Secundário / Secondary (1,57%) Terciário / Terciary (3,02%)


Fonte: INE / Source: INE

Perspectivas económicas Economic outlook


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40 Relatório e Contas | Annual Report and Accounts | 2021


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Evolução do PIB em Moçambique


GDP evolution in Mozambique
Evolução do PIB Dez/Dec Dez/Dec Dez/Dec Dez/Dec Dez/Dec Dez/Dec Dez/Dec
GDP evolution 2017 2018 2019 2020 2021 2022P 2023P

Taxa de Crescimento Real (%) / Real Growth Rate (%) 3,74% 3,44% 2,28% -1,28% 2,16% 5,45% 12,62%
Fonte: INE, Fevereiro 2022; FMI, Base de dados referente às perspectivas de crescimento económico mundial divulgado em Outubro 2021
Source: INE, February 2022; IMF, World Economic Growth Outlook database released in October 2021

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Relatório e Contas | Annual Report and Accounts | 2021 41


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Evolução da taxa de Inflação em 2021


Inflation rate evolution in 2021
Evolução da Inflação 2021 Dez/20 Jan Fev Mar Abr Mai Jun Jul Ago Set Out Nov Dez
2021 inflation evolution Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Mensal / Monthly 1,52 1,18 1,34 0,86 -0,03 -0,31 -0,52 -0,24 0,19 0,73 0,89 0,99 1,49
Acumulada / Accumulated 3,52 1,18 2,54 3,42 3,39 3,07 2,53 2,28 2,48 3,22 4,14 5,17 6,74
Média 12 meses / 12-month average 3,14 3,19 3,33 3,55 3,71 3,92 4,16 4,38 4,61 4,86 5,13 5,42 5,69
Homóloga / Year-on-Year 3,52 4,09 5,10 5,76 5,19 5,49 5,52 5,48 5,61 6,04 6,42 6,77 6,74
Fonte: INE, Dezembro 2021 / Source: INE, December 2021

Taxas de Câmbio Exchange Rates


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Evolução das taxas de câmbio das principais moedas estrangeiras de referência


Evolution of the exchange rates of the main foreign currencies
Evolução da Taxa de Câmbio 2021 Dez Jan Fev Mar Abr Mai Jun Jul Ago Set Out Nov Dez
2021 exchange rate evolution Dec/20 Jan/21 Feb/21 Mar/21 Apr/21 May/21 Jun/21 Ju/21l Aug/21 Sep/21 Oct/21 Nov/21 Dec/21

USD/MZN 74,90 75,25 74,96 67,84 57,59 61,01 63,49 63,63 63,76 63,83 63,83 63,83 63,83
EUR/MZN 92,04 91,16 91,15 79,54 69,65 74,36 75,50 75,63 75,40 74,01 74,34 72,41 72,27
ZAR/MZN 5,11 4,98 5,17 4,56 4,00 4,44 4,45 4,36 4,37 4,22 4,19 3,96 4,02
Fonte: Banco de Moçambique, 2021 / Source: Bank of Mozambique, 2021

Taxas de Juro Interest rates


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42 Relatório e Contas | Annual Report and Accounts | 2021


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Evolução das taxas de referência em 2021


Evolution of benchmark rates in 2021
Evolução das Taxas Directoras 2021 Dez Jan Fev Mar Abr Mai Jun Jul Ago Set Out Nov Dez
2021 reference rates evolution Dec/20 Jan/21 Feb/21 Mar/21 Apr/21 May/21 Jun/21 Ju/21l Aug/21 Sep/21 Oct/21 Nov/21 Dec/21

FPC 13,25 16,25 16,25 16,25 16,25 16,25 16,25 16,25 16,25 16,25 16,25 16,25 16,25
FPD 7,25 10,25 10,25 10,25 10,25 10,25 10,25 10,25 10,25 10,25 10,25 10,25 10,25
MIMO 10,25 13,25 13,25 13,25 13,25 13,25 13,25 13,25 13,25 13,25 13,25 13,25 13,25
RO's (MN) / Domestic cur. min. res. 11,50 11,50 11,50 11,50 11,50 11,50 11,50 11,50 11,50 10,50 10,50 10,50 10,50
RO's (ME) / Foreign cur. min. res. 34,50 34,50 34,50 34,50 34,50 34,50 34,50 34,50 34,50 11,50 11,50 11,50 11,50
Prime Rate Sistema / Prime Rate System 15,90 15,50 15,50 17,80 18,90 18,90 18,90 18,90 18,90 18,90 18,60 18,60 18,60

Fonte: Banco de Moçambique, 2021 / Source: Bank of Mozambique, 2021

Relatório e Contas | Annual Report and Accounts | 2021 43


Sistema Financeiro Financial System

Enquadramento Regulamentar Regulatory framework


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Legislação e Regulamentação 2021 / 2021 legislation and regulations

Estabelece as regras e condições que devem ser observadas nas transacções de derivados financeiros do
Aviso n.º 01/GBM/2021, de 04 de Fevereiro
Fev/Feb-21 mercado de balcão não compensados por uma contraparte central. / Establishes the rules and conditions
Notice no. 01/GBM/2021, of 04 February
to be observed in transactions in OTC financial derivatives not cleared by a central counterparty.

Fev/Feb-21 Circular nº 01/EFI/2021, de 8 de Fevereiro Cumprimento de Medidas de Prevenção e Contenção da Propagação da Pandemia COVID-19. /
Circular no. 01/EFI/2021, of 08 February Compliance with measures to prevent and contain the spread of the COVID-19 pandemic

Âmbito de Incidência do Dever de Conversão em Moeda Nacional de 30% das Receitas de Exportação
Circular nº. 02/EFI/2021, of 12 February
Fev/Feb-21 ou Investimento no Estrangeiro. / Scope of the duty to convert into domestic currency 30% of export
Circular no. 02/EFI/2021, of 12 February
revenues or investment abroad.

Prazo de Arquivo e Conservação de Imagens de Vídeo das Transacções Realizadas pelos Reclamantes
Abr/Apr-21 Circular n.º 03/EFI/21, de 14 de Abril nos termos do Regulamento de Tratamentos de Reclamações (Aviso nº 9/GBM/2020, 31 de Dezembro).
Circular no. 03/EFI/2021, of 12 February / Time limit for the filing and retention of video images of transactions carried out by complainants
under the complaints handling regulations (Notice no. 9/GBM/2020, of 31 December).

Abr/Apr-21 Circular n.º 01/EMO/2021, de 15 de Abril Determinação da Quota do Mercado Cambial para Efeitos de Transacção de Derivados OTC. /
Circular no. 01/EMO/2021, of 15 April Determination of foreign exchange market share for OTC derivatives trading purposes.
Circular n.º 02/EMO/2021, de 15 de Abril Fórmulas de Cálculo das Taxas de Câmbio e de Juro a Prazo / Exchange rate and forward interest rate
Abr/Apr-21
Circular no. 02/EMO/2021, of 15 April calculation formulas.
Circular n.º 03/EMO/2021, de 15 de Abril Documento de Informação Fundamental dos Derivados OTC / OTC derivatives fundamental information
Abr/Apr-21 Circular no. 03/EMO/2021, of 15 April document.

Circular n.º 04/EMO/2021, de 15 de Abril


Abr/Apr-21 Envio dos Mapas de Cálculo de Reservas Obrigatórias / Sending minimum reserves calculation charts.
Circular no. 04/EMO/2021, of 15 April

Aviso nº. 08/GBM/2021 Código de Conduta das Instituições de Crédito e Sociedades Financeiras e de Protecção do Consumidor
Abr/Apr-21 Financeiro e revoga o Aviso n.º 2/GBM/2018, de 16 de Abril / Code of conduct for credit institutions and
Notice no. 08/GBM/2021
financial companies and financial consumer protection, and revoking Notice no. 2/GBM/2018, of 16 April.

Fórmulas de Cálculo das Taxas de Câmbio e de Juro a Prazo para Derivados Financeiros do Mercado de
Ago/Aug-21 Circular n.º 05/EMO/2021, de 04 de Agosto Balcão não Compensados por uma Contraparte Central (OTC) / Foreign exchange and forward interest
Circular no. 05/EMO/2021, of 04 August
rate calculation formulas for OTC financial derivatives not cleared by a central counterparty (OTC).

Aprovação da Taxa de Incidência de Reservas Obrigatórias e Revogação da Circular n.º 01/EMO/2020,


Circular n.º 06/EMO/2021, de 14 de Setembro
Set/Sept-21 de 16 de Março / Approval of the incidence rate of minimum reserves and revoking of Circular no.
Circular no. 06/EMO/2021, of 14 September
01/EMO/2020, of 16 March.
Circular n.º 04/EMO/2021, de 17 de Setembro
Set/Sept-21 Modelo de Relatório Mensal de Reclamações / Monthly complaints report template.
Circular no. 04/EFI/2021, of 17 September

Regulamento do Subsistema de Compensação e Liquidação Interbancária e revoga o Aviso N.º


Aviso n.º 02/GBM/2021, de 19 de Outubro
Out/Oct-21 2/GBM/2, de 18 Janeiro / Regulation of the interbank clearing and settlement subsystem, revokes
Notice no. 02/GBM/2021, of 19 October
Notice no. 2/GBM/2, of 18 January .

Out/Oct-21 Aviso n.º 03/GBM/2021, de 19 de Outubro Estabelece o Quadro Regulamentar Aplicável à Actividade das Sociedades de Investimentos /
Notice no. 03/GBM/2021, of 19 October Establishes the regulatory framework applicable to the activity of investment companies.

Regulamento do Mercado Cambial Interbancário e revoga o Aviso 10/GBM/2015; AVISO Nº


Aviso n.º 07/GBM/2021, de 21 de Outubro
Out/Oct-21 10/GBM/2015, de 31 de Dezembro. / Regulation of the interbank foreign exchange market, revokes
Notice no. 07/GBM/2021, of 21 October
Notice no. 10/GBM/2015; Notice no. 10/GBM/2015, of 31 December.

44 Relatório e Contas | Annual Report and Accounts | 2021


Legislação e Regulamentação 2021 / 2021 legislation and regulations

Estabelece a taxa aplicável às Operações de redesconto e aos Contratos de Financiamento de Liquidez


Aviso nº 04/GBM/2021, de 28 de Outubro de Natureza Equiparável ao Redesconto e Revoga o Aviso 3/GBM/98. / Establishes the rate applicable
Oct-21
Notice no. 04/GBM/2021, of 28 October to rediscount operations and liquidity financing contracts of a nature similar to rediscount, and revokes
Notice 3/GBM/98.

Regulamento sobre Operações com Acordo de Recompra e Revenda de Títulos e Revoga o Aviso
Oct-21 Aviso nº 09/GBM/2021, de 28 de Outubro
7/GBM/2015. / Regulation on securities repurchase and resale agreement transactions, revokes Notice
Notice no. 09/GBM/2021, of 28 October
7/GBM/2015.
Aviso nº 10/GBM/2021, de 28 de Outubro Regulamento do Número único de Identificação Bancária. / Regulation on the single bank
Oct-21 Notice no. 10/GBM/2021, of 28 October identification number.

Aviso nº 05/GBM/2021, de 28 de Outubro Regulamento do Sistema de Operações de Mercado e revoga o Aviso 5/GBM/2013. / Regulation of the
Oct-21
Notice no. 05/GBM/2021, of 28 October market operations system, repeals Notice 5/GBM/2013.

Aviso nº 06/GBM/2021, de 28 de Outubro Regulamento do Mercado Monetário Interbancário / Interbank Money Market Regulation
Oct-21
Notice no. 06/GBM/2021, of 28 October
Circular nº 07/EMO/2021, de 29 de Outubro Remessa de Informação sobre Estatísticas dos Meios e Instrumentos de Pagamentos. / Remittance of
Oct-21
Circular no. 07/EMO/2021, of 29 October information regarding statistics on means of payment and payment instruments.

Nov-21 Circular nº 05/EMO/2021, de 18 de Outubro Envio dos Mapas de Informação sobre Agentes Bancários. / Sending of information charts on banking
Circular no. 05/EFI/2021, of 18 November agents .
Aviso nº 11/GBM/2021, de 03 de Dezembro Regulamento sobre o Apuramento e Constituição de Reservas Obrigatórias. / Regulation on the
Dec-21
Notice no. 11/GBM/2021, of 03 December calculation and creation of minimum reserves.
Circular nº 06/EFI/2021, de 10 de Dezembro Procedimentos Decorrentes da Substituição da Libor no Mercado Financeiro. / Procedures resulting
Dec-21
Circular no. 06/EFI/2021, of 10 December from the replacement of Libor in the financial market.

Relatório e Contas | Annual Report and Accounts | 2021 45


Depósitos e Crédito Deposits and Loans
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Evolução do Crédito e Depósitos (Mil milhões de Meticais)


Evolution of loans and deposits (billion meticais)

Depósitos/Deposits Crédito/Credit

528 539 260 267


223 217 227
426
381 210 226
348 371 395

313 192
274 173
250 174

98 170 113 157 144 50 45 35 50 41

2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
Em moeda Nacional / In National currency Em moeda Nacional / In National currency
Em moeda Estrangeira / In Foreign currency Em moeda Estrangeira / In Foreign currency

Fonte: Banco de Moçambique / Source: Bank of Mozambique

46 Relatório e Contas | Annual Report and Accounts | 2021


Áreas de Business
Negócios Areas

Banca de Retalho e Empresas Retail Banking and Companies

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Relatório e Contas | Annual Report and Accounts | 2021 47


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48 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 49


Análises de mercado, modelação financeira, desenvolvimento de planos de negócio, organização de
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Project Feasibility Assessment organisation of investment projects

Avaliação de empresas, reestruturações financeiras, estruturação, negociação de parcerias


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50 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 51


Oil & Gas Local Content Oil & Gas and Local Content
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52 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 53


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UFNB EF QBHBNFOUP /BDJPOBM F *OUFSOBDJPOBM  UJPOBMDBTIQBZNFOUTJOUPFMFDUSPOJDQBZNFOUT 
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P JNQBDUP EB QBOEFNJB EP DPSPOBWÓSVT OP
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online em Moçambique e no Mundo.

54 Relatório e Contas | Annual Report and Accounts | 2021


"MJBEP BPT EFTBmPT EPT TJTUFNBT EF QBHB- *O BTTPDJBUJPO XJUI UIF OPXBEBZT HMPCBM DIBM-
NFOUP RVF TÍP IPKF HMPCBJT  FN   P JN- MFOHFTPGQBZNFOUTZTUFNT JOUIFDPSP-
QBDUPEPDPSPOBWÓSVTDPOUJOVPVBQSPNPWFSP OBWJSVT JNQBDU DPOUJOVFE UP QSPNPUF UIF JO-
BQSPGVOEBNFOUP EPT QBHBNFOUPT FMFDUSØOJDPT DSFBTF PG FMFDUSPOJD QBZNFOUT PG #$*T WJSUVBM
EB #BODB /ÍP 1SFTFODJBM EP #$*  TFKB OBT CBOLJOH XIFUIFSJOUIF644%.PCJMFTPMVUJPOT 
TPMVÎÜFT Mobile 644%  DPN VN DSFTDJNFO- XJUIBHSPXUIJOUIFWPMVNFPGJOWPJDJOH 
UP EF  OP WPMVNF EF GBDUVSBÎÍP  TFKB OP PSJOUIFFCBOLJOHTFSWJDF"QQXIFSFHSPXUIJO
4FSWJÎPEFebanking/AppPOEFPDSFTDJNFOUP UIFWPMVNFUSBOTBDUFESFBDIFTDPNQBSFE
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" BQPTUB OB UFDOPMPHJB 644% DPOUJOVB B UPCFBTVDDFTTBU#$* BOEJO BMTPJOUIF
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JB  SFQSFTFOUBOEP JODMVTJWBNFOUF VN FTGPSÎP mOBODJBMTZTUFN BOE#$*JOQBSUJDVMBS UISPVHI
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BUSBWÏT EF WÈSJBT JOJDJBUJWBT FN MJOIB DPN BT UIF#BOLPG.P[BNCJRVF BMTPTFFLJOHUPQSP-
EFUFSNJOBÎÜFT EP #BODP EF .PÎBNCJRVF  WJEFSFTQPOTFTUPUIFHSPXJOHDPODFSOTPGUIF
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DFOUFTQSFPDVQBÎÜFTEPNFSDBEP EPTstake- BOEQBSUOFST
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EPEJBBEJBOBSFEFEF"5.PV104EP#$*
4*.0SFEF

Relatório e Contas | Annual Report and Accounts | 2021 55


Internet DAKI (ebanking e App) DAKI Internet (ebanking and APP)
0DSFTDJNFOUPEPTDBOBJTebankingApp do 5IFHSPXUIPG#$*TFCBOLJOHBOE"QQDIBO-
#$*GPSBNJHVBMNFOUFJNQPSUBOUFTQBSBPTEF- OFMTXBTFRVBMMZJNQPSUBOUGPSDIBMMFOHFT 
TBmPTEF DPNVNDSFTDJNFOUPEF XJUI B  HSPXUI JO UIF SFUBJM BOE CVTJOFTT
OB CBTF EF $MJFOUFT 1BSUJDVMBSFT F &NQSFTBT DVTUPNFSTCBTFDPNQBSFEUP(SPXUIJO
GBDFB PDSFTDJNFOUPOPWPMVNFEFGBD- UVSOPWFS JT PG  BOE  JO UPUBM USBOTBD-
UVSBÎÍP Ï EF  F EF  OP UPUBM USBOTB- UJPOT  EFNPOTUSBUJOH PODF BHBJO UIF EJHJUBMJ-
DJPOBEP  EFNPOTUSBOEP VNB WF[ NBJT B EJHJ- TBUJPO PG UIF NBSLFU BOE UIF BEPQUJPO PG OFX
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DSFTDJNFOUP EF  OP OÞNFSP EF $MJFOUFT  QIPOFT JO UIF NBSLFU BOE UIF HSFBUFS BWBJMB-
BDPNQBOIBOEP BT UBYBT EF QFOFUSBÎÍP EP CJMJUZRVBMJUZ PG JOUFSOFU TFSWJDF JO UIF DPVOUSZ 
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de internet OP 1BÓT  QBSB P RVBM GPJ EFUFSNJ- 4*5& XBT EFDJTJWF  BT FYQFDUFE  EJTQFOTJOH
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WEBSITE EP #$*  EJTQFOTBOEP B TVCTDSJÎÍP JUFYQJSFT5IFWPMVNFPGJOWPJDJOHJOUIJTDIBO-
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EF GBDUVSBÎÍP OFTUF DBOBM DSFTDFV  GBDF JOUIFJSEBJMZDPOUBDUXJUIUIF#BOLGPSUIFJSEBZ
B   BTTVNJOEPTF DPNP VN EPT DBOBJT UPEBZPQFSBUJPOTBOE UIFSFGPSF #$*TTUSPOH
QSFGFSFODJBJTEPTOPTTPTDMJFOUFTOPDPOUBDUP DPNNJUNFOU UP UIF OVNCFS PG OFX TFSWJDFT JU
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SBT  OPNFBEBNFOUF  EF .PFEB &MFDUSØOJDB  SFJOGPSDFNFOU PG UIFJS BWBJMBCJMJUZ 
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EJTQPOJCJMJEBEF 
UPEPTPTEJBTEPBOP

56 Relatório e Contas | Annual Report and Accounts | 2021


FALA DAKI FALA DAKI
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UPT EF DJSDVMBÎÍP EF QFTTPBT  FN QBSUJDVMBS NPWFNFOUPGQFPQMF QBSUJDVMBSMZEVSJOHUIFQF-
OPT QFSÓPEPT EF DPOmOBNFOUP EFDSFUBEPT SJPETPGMPDLEPXOEFDSFFECZUIF(PWFSONFOU
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FTUBTBDÎÜFTQFSNJUJSBNRVFPDFOUSPUSBUBTTF SFNBJOJOHXFSFPVUCPVOEPSDBMMCBDLBDUJPOT 
EFBQSPYJNBEBNFOUFNJMDIBNBEBT TFO- XJUIBHSPXUIDPNQBSFEUP
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ou call back  VN DSFTDJNFOUP EF  GBDF B
2020.

Relatório e Contas | Annual Report and Accounts | 2021 57


Cross-Segment Cross-Segment

0#$*EFTUBDPVTFOPFTUBCFMFDJNFOUPEFQBS- #$*TUPPEPVUJOFTUBCMJTIJOHQBSUOFSTIJQTBOE
DFSJBTFEFDPOEJÎÜFTFTQFDJBJTEFQSFTUBÎÍP TQFDJBMDPOEJUJPOTGPSUIFQSPWJTJPOPGTFSWJDFT
EF TFSWJÎPT F EF mOBODJBNFOUP mSNBEBT BOEGVOEJOH CZTJHOJOHQSPUPDPMTXJUIWBSJPVT
BUSBWÏT EF QSPUPDPMPT DPN EJWFSTPT TFDUPSFT TFDUPSTPGBDUJWJUZ BOEUIVTQSPNPUJOHBNVMUJ-
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58 Relatório e Contas | Annual Report and Accounts | 2021


Áreas de Apoio Business
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Recursos Humanos Human Resources

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Variação
2020 2021 Variation
Nº de Colaboradores / No. of employees 2.770 2.712 -2,09%
Género / Gender
Nacionalidade / Nationality Masculino / Male
Estrangeiros Feminino / Female
Foreign
0,6% 53,1% 53,9%
55,0%
Nacionais 50,0%
46,9% 46,1%
National 45,0%
99,4%
40,0%
2020 2021

Relatório e Contas | Annual Report and Accounts | 2021 59


$PNP SFTVMUBEP EB FYUFOTB F WBTUB SFEF EF "TBSFTVMUPGUIFFYUFOTJWFBOEWBTUOFUXPSLPG
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Área Funcional Dez/Dec % Dez/Dec %


Functional area 2020 2021
Corporate, Private, e Institucionais / Corporate, , private and institutional 120 4,3% 117 4,3%
Áreas de Suporte ao Negócio / Business support areas 983 35,5% 960 35,4%
Total 2.770 100% 2.712 100%

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Distribuição Etária % Peso 2021 Distribuição por Antiguidade % Peso 2021


Age Distribution % Weight 2021 Distribution by Seniority % Weight 2021
Até 25 anos / Up to age 25 1,3%
de 26 a 30 anos / ages 26 to 30 19,0% Menos de 2 anos / Under 2 years 1,0%
de 31 a 35 anos / ages 31 to 35 37,3% De 2 a 4 anos / Between 2 and 4 years 5,6%
de 36 a 40 anos / ages 36 to 40 25,4% De 5 a 7 anos / Between 5 and 7 years 35,1%
de 41 a 45 anos / ages 41 to 45 10,4% De 8 a 10 anos / Between 8 and 10 years 27,8%
Superior a 45 anos / Over age 45 6,5% Mais de 11 anos / Over 11 years 30,4%
Total 100% Total 100%

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60 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 61


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Distribuição de Colaboradores por Habilitações Académicas


Employees broken down by academic qualifications

2020 2021

Nível básico a Médio concluído / Basic to middle school completed 55%


54%

Bacharelato & Licenciatura / Bachelor´s degree & graduation 40%


41%

Pós-Graduação / Post-graduation 3%
3%

2%
Mestrado / Master´s degree
2%

0% 10% 20% 30% 40% 50% 60%

62 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 63


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64 Relatório e Contas | Annual Report and Accounts | 2021


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serviço.

Relatório e Contas | Annual Report and Accounts | 2021 65


Sistema de Pagamentos Payment Systems

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66 Relatório e Contas | Annual Report and Accounts | 2021


POS DAKI DAKI POS
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POS Dez. Dez. Variação


Dec.20 Dec.21 Variation (%)
Quota de Mercado / Market Shares 46% 41% -4,99 pp
Parque (#) / Fleet (#) 16 705 14 883 -10,91%
Transacções (#) / Transactions (#) 20 129 507 23 114 825 14,83%
Volume (Milhares MZN) / Volume (Thousand of MZN) 47 702 500 59 419 515 24,56%

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CJMJ[BÎÍPFSFDPODJMJBÎÍPEBTWFOEBT

Relatório e Contas | Annual Report and Accounts | 2021 67


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Dec.20 Dec.21 Variation (%)
Quota de Mercado / Market Shares 34% 33% -1,26 pp
Parque Efectivo (# ) / Effective Fleet (#) 587 539 -8,18%
Transacções (#) / Transactions (#) 42 976 711 42 473 993 -1,17%
Levantamentos (#) / Withdrawals (#) 31 484 287 32 104 400 1,97%
Volume Levantamentos (milh.MZN) / Volume of Withdrawals (thousand MZN) 101 487 128 89 984 357 -11,33%

68 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 69


Publicidade

Cartões BCI | Compras Online

70 Relatório e Contas | Annual Report and Accounts | 2021


Gestão de Risco e Compliance Risk Management and Compliance

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SFTQPOTBCJMJEBEFT F B BQMJDBÎÍP EPT QSJODÓ-
QJPT OFMFT EFmOJEPT  CFN DPNP BTTFHVSBS P
SFTQFDUJWPBDPNQBOIBNFOUPFNPOJUPSJ[BÎÍP

Relatório e Contas | Annual Report and Accounts | 2021 71


$PNFGFJUP EVSBOUFPBOPEF GPSBNSF- *OGBDU EVSJOHUIFZFBS UIFGPMMPXJOHWFD-
GPSÎBEPTPTTFHVJOUFTWFDUPSFT UPSTXFSFTUSFOHUIFOFE

Robustecimento do
quadro de governação da Função Implementação do Modelo de
de Gestão de Risco (FGR), pela revisão e Ratings para Empresas e a
aprovação de vários normativos de âmbito conclusão do desenvolvimento de
corporativo que constituem novos Modelos de Scorings para
as orientações práticas à actuação da FGR. Particulares.
Strengthening the governance framework Implementation of the ratings
of the Risk Management Function (RMF), model for companies and
by reviewing and approving various conclusion of the development of
corporate-wide regulations that are new scoring models for individuals.
practical guidelines for
RMF activities.

Revisão do perfil de risco e do quadro de


Medidas de reforço da Revisão anual do Programa de Gestão de
Apetência pelo Risco para o suporte da
função de gestão de risco Riscos nos termos do Aviso 4/GBM/2013.
Measures to strengthen Declaração de Apetência pelo Risco.
Review of the risk profile and risk appetite Annual review of the Risk Management
the risk management Programme under Notice 4/GBM/2013.
function framework to support the Risk Appetite
Statement.

Robustecimento da Função
de Controlo Interno, com a passagem
A calibração do Modelo de Imparidades para a Direcção do processo de
certificação de Deficiências de Controlo
em linha com as orientações do Auditor
Interno e elaboração do Relatório de
Externo e a actualização de factores de
Autoavaliação das Deficiências de
riscos.
Controlo Interno.
Calibration of the impairment model in Strengthening of the Internal Control
line with the External Auditor's guidelines Function, with the transfer of the Internal
and updating of risk factors. Control Deficiencies certification process
to the division and the preparation of the
Internal Control Deficiencies
Self-Assessment Report.

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EP#BODP%FTUBDPVTF EPQPOUPEFWJTUBEB UIF #BOLT BDUJWJUZ 'SPN UIF QPJOU PG WJFX PG

72 Relatório e Contas | Annual Report and Accounts | 2021


BDUJWJEBEF EF 1SFWFOÎÍP EF #SBORVFBNFOUP QSFWFOUJOH UIF NPOFZ MBVOEFSJOH BDUJWJUZ  UIF
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de Compliance  P BOP BHPSB mOEP DBSBD- UFSJTFECZBTJHOJmDBOUJNQSPWFNFOUJODPPSEJ-
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pliance EP BDJPOJTUB NBJPSJUÈSJP  B $BJYB (FSBM TUBOEBSET EFSJWJOH GSPN UIF SFHVMBUPSZ GSBNF-
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SFHVMBNFOUBSBQMJDÈWFMBP#$*FEBTNFMIPSFT
QSÈUJDBTJOUFSOBDJPOBJT

Relatório e Contas | Annual Report and Accounts | 2021 73


Código de Code of
Conduta no BCI Conduct at BCI
"DPOEVUBÏUJDBOPTOFHØDJPTÏVNGBDUPSEB &UIJDBMDPOEVDUJOCVTJOFTTJTBIJHIMZSFMFWBOU
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F MPDBMNFOUFQFMP$ØEJHPEF$POEVUBEBT*OTUJ- UVUJPOT BOE 'JOBODJBM $PNQBOJFT BOE 'JOBO-
UVJÎÜFTEF$SÏEJUPF4PDJFEBEFT'JOBODFJSBTF DJBM$POTVNFS1SPUFDUJPOTFUPVUJO/PUJDF
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OP"WJTP(#.EFEF%F[FNCSP

74 Relatório e Contas | Annual Report and Accounts | 2021


$PN P $ØEJHP EF $POEVUB  P #$* BTTFHV- 8JUI UIF $PEF PG $POEVDU  #$* FOTVSFT UIF
SB B PCTFSWÉODJB EPT EJSFJUPT F EFWFSFT EPT PCTFSWBODF PG UIF SJHIUT BOE EVUJFT PG mOBO-
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DPOTVNJEPSmOBODFJSP

Relatório e Contas | Annual Report and Accounts | 2021 75


Análise Financial
Financeira Analysis
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QSPDFTTPEFWBDJOBÎÍP

76 Relatório e Contas | Annual Report and Accounts | 2021


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4PMWBCJMJEBEFEF 

Relatório e Contas | Annual Report and Accounts | 2021 77


Resultados e Rentabilidade ,HYUPUNZHUK7YVÄ[HIPSP[`

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78 Relatório e Contas | Annual Report and Accounts | 2021


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(Milhares de Meticais)
(Thousand of Meticais)
Demonstração de Resultados Dez Dez Variação
Profit and Loss Account Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Margem Financeira / Net Interest Income 10 890 337 13 447 550 2 557 213 23,48%
Margem Complementar / Complementary Margin 4 379 718 5 447 039 1 067 320 24,37%
Produto Bancário / Net Operating Income 15 270 055 18 894 589 3 624 534 23,74%
Gastos com Pessoal / Staff Costs 4 323 895 4 343 921 20 026 0,46%
Outros Gastos Administrativos / Other Administrative Expenses 2 697 548 2 902 286 204 738 7,59%
Amortizações e Depreciações / Amortisation and Depreciation 834 597 976 468 141 871 17,00%
Custo de Estrutura / Structure Costs 7 856 040 8 222 675 366 635 4,67%
Provisões e Imparidade de Crédito / Provisions and Credit Impairment 3 600 989 3 911 940 310 951 8,64%
Resultado Antes de Impostos / Pre-Tax Income 3 813 026 6 759 974 2 946 948 77,29%
Imposto / Tax 1 141 334 1 556 607 415 273 36,38%
Resultado Líquido / Net Income 2 671 692 5 203 367 2 531 675 94,76%

Margem Financeira Net Interest Income


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Relatório e Contas | Annual Report and Accounts | 2021 79


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80 Relatório e Contas | Annual Report and Accounts | 2021


(Milhares de Meticais)
(Thousand of Meticais)
Margem Financeira Dez Dez Variação
Net Interest Income Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Juros e Rendimentos Similares / Interest and Similar Income 16 235 989 18 667 862 2 431 873 14,98%
Juros e Encargos Similares / Interest and similar expenses 5 473 068 5 344 322 (128 746) -2,35%
Comissões Líquidas Associadas ao Custo Amortizado / Net Fees Associated with Amortised Cost 127 415 124 010 (3 405) -2,67%
Margem Financeira / Net Interest Income 10 890 337 13 447 550 2 557 213 23,48%
Taxa da Margem Financeira / Net Interest Income Rate 6,79% 7,51%

Rendimento Líquido de Taxas e Comissões Net Fee and Commission Income


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Relatório e Contas | Annual Report and Accounts | 2021 81


(Milhares de Meticais)
(Thousand of Meticais)
Comissões Líquidas Dez Dez Variação
Net Fees Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Por garantias prestadas / For guarantees issued 285 853 310 522 24 669 8,63%
Por serviços prestados / For services provided 476 981 491 179 14 198 2,94%
Por operações realizadas por conta de terceiros / For operations on behalf of third parties 40 134 73 527 33 393 83,20%
Banca Electrónica / Electronic banking 1 431 637 1 810 682 379 045 26,48%
Outros rendimentos de comissões / Other income from commissions 321 926 654 709 332 782 103,37%
Comissões Recebidas / For services provided 2 556 531 3 340 619 784 088 30,67%
Por serviços prestados por terceiros / For services provided by third parties 8 692 2 485 -6 207 -71,41%
Banca Eectrónica / Electronic banking 598 037 724 608 126 571 21,16%
Comissões de correspondentes / Commissions of correspondent banks 75 829 92 049 16 219 21,39%
Outros gastos com comissões / Other expenses with commissions 25 848 71 624 45 776 177,09%
Comissões Pagas / Commissions paid 708 407 890 766 182 359 25,74%
Comissões Líquidas / Net fees 1 848 124 2 449 854 601 729 32,56%
Comissões Líquidas/Produto Bancário / Net fees/Net operating income 42,10% 12,97%

Resultados em Operações Financeiras Income from Financial Operations


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(Milhares de Meticais)
(Thousand of Meticais)
Resultados em Operações Financeiras Dez Dez Variação
Income from financial operations Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Resultados em Operações Financeiras / Income from financial operations 1 545 918 1 662 063 116 145 7,51%
Resultado em Operações Financeiras / Produto Bancário 10,12% 8,80%
Income from financial operations / Net operating income

82 Relatório e Contas | Annual Report and Accounts | 2021


Outros Rendimentos Operacionais Other Operating Income
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(Milhares de Meticais)
(Thousand of Meticais)
Outros Rendimentos Operacionais Dez Dez Variação
Other operating income Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Rendimentos Operacionais / Operating income 1 656 656 1 967 573 310 917 18,8%
Gastos Operacionais / Operating costs 672 819 632 451 (40 368) -6,0%
Total 983 837 1 335 122 351 286 35,71%

Custos de Estrutura Structure Costs


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Relatório e Contas | Annual Report and Accounts | 2021 83


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(Milhares de Meticais)
(Thousand of Meticais)
Custo de Estrutura Dez Dez Variação
Structure costs Dec-20 Dec-21 Variation
Absoluta Relativa
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Gastos com Pessoal / Staff costs 4 323 895 4 343 921 20 026 0,5%
Outros Gastos Administrativo / Other administrative expenses 2 697 548 2 902 286 204 738 7,6%
Amortizações e Depreciações / Amortisation and depreciation 834 597 976 468 141 871 17,0%
Custo de Estrutura / Structure costs 7 856 040 8 222 675 366 635 4,67%
Produto Bancário / Net operating income 15 270 055 18 894 589 3 624 534 23,74%
Cost-To-Income / Cost-to-income 51,45% 43,52% (7,93pp)

Gastos com Pessoal Staff Costs


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FGFDUJWPNÏEJPQPSGVOÎÜFT FSBBTFHVJOUF

84 Relatório e Contas | Annual Report and Accounts | 2021


(Milhares de Meticais)
(Thousand of Meticais)
Colaboradores Dez Dez Variação
Employees Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Direcção / Direction 106 107 1 1,2%
Coordenação/Gerência /Coordination/Management 635 646 -7 -1,0%
Técnicos /Technical 527 534 7 1,3%
Gestor de Clientes /Client manager 193 186 -7 -3,5%
Administrativos /Administrative 1 261 1 172 -89 -7,0%
Auxiliares e outros /Auxiliaries and others 71 70 -1 -1,8%
Total da média dos Colaboradores / Average total of Employees 2 811 2 716 -95 -3,4%
N.º de colaboradores no final de período / Number of employees at the end of the period 2 770 2 712 -58 -2,1%
N.º de agências no final de período / Number of branches at the end of the period 211 210 -1 -0,5%

Gastos Gerais Administrativos General Administrative Expenditure


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COVID-19.

Relatório e Contas | Annual Report and Accounts | 2021 85


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(Milhares de Meticais)
(Thousand of Meticais)
Gastos Gerais Administrativos Dez Dez Variação
General Administrative Expenses Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Água, Energia e Combustíveis / Water, Energy and Fuels 191 108 195 621 4 512 2,36%
Impressos e Material de Consumo Corrente / Prints and Current Consumables 126 267 119 843 (6 424) -5,09%
Material p/ Assistência e Reparação / Material for Assistance and Repair 12 355 12 564 290 1,69%
Rendas e Alugueres / Incomes and rents 73 159 69 747 (3 412) -4,66%
Publicidade e Edição de Publicações / Publicity and Publication Editing 136 455 140 760 4 305 3,16%
Conservação e Reparação / Conservation and Repair 355 423 416 363 60 940 17,15%
Formação e Desenvolvimento de Pessoal / Staff Training and Development 47 752 39 836 (7 916) -16,58%
Seguros / Insurance 9 938 47 674 (2 264) -4,53%
Serviços especializados / Specialized services 398 437 455 546 57 110 14,33%
Outros Serviços e Fornecimentos de Terceiros / Other Services and Third Party Supplies 502 571 497 203 (5 369) -1,07%
Total 2 697 548 2 909 286 204 738 7,59%
Rácio GGA(Gastos Gerais Administrativos) / Produto Bancário 17,67% 15,36% (2,31pp)
GGA Ratio (General Administrative Expenses) / Bank Income Ratio

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Amortizações e Depreciações do Amortisation and Depreciation for the


Exercício ÀVFDO\HDU
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OBTBNPSUJ[BÎÜFTEPBOP

86 Relatório e Contas | Annual Report and Accounts | 2021


(Milhares de Meticais)
(Thousand of Meticais)
Amortizações Dez Dez Variação
Amortizations Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Activos Tangíveis / Tangible Assets 758 744 829 795 71 051 9,36%
De Serviço Próprio / Self Service 451 358 473 645 22 287 4,94%
Imóveis / Properties 86 678 87 570 892 1,03%
Equipamentos / Equipment 364 680 386 075 24 395 5,87%
Outros / Others 370 386 356 150 48 764 15,86%
Activos Intangíveis / Intangible Assets 75 852 146 672 70 820 93,37%
Total 834 597 976 468 141 871 17,00%
Rácio de Amortizações Bancárias / Bank Amortization Ratio 5,47% 5,17% (0,30pp)

5iFLRGH(ÀFLrQFLD Cost-to-Income Ratio


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Impairment of net credit and net
Imparidade de Crédito Líquida e provisions
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QFMP#BODP

Relatório e Contas | Annual Report and Accounts | 2021 87


(Milhares de Meticais)
(Thousand of Meticais)
Imparidade de Crédito Líquida e Outros Activos e Provisões Líquidas Dez Dez Variação
Net Loan Impairment and Other Net Assets and Provisions Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Provisões Líquidas / Net Provisions 130 899 150 505 19 606 15,0%
Imparidade de Crédito Líquida / Net Credit Impairment 2 908 373 2 232 643 (675 730) -23,2%
Perdas de Imparidade / Impairment Losses 4 374 048 7 684 706 3 310 658 75,7%
Reversões e Recuperações de Perdas por Imparidade / Reversals and Recoveries of Impairment Losses (1 465 676) (5 452 063) (3 986 388) 272,0%
Imparidade de Activos financeiros disponíveis para venda 2 767 170 (2 897) -93,9%
Impairment of financial assets available for sale
Imparidade de Outros Activos1 / Impairment of Other Assets1 558 951 1 528 623 969 672 173,5%
Perdas de Imparidade / Impairment Losses 1 112 495 2 000 391 887 896 79,8%
Reversões e Recuperações de Perdas por Imparidade / Reversals and Recoveries of Impairment Losses (3 992) (100 832) (96 840) 2 425,9%
Total 3 600 989 3 911 940 310 951 8,64%
1
Inclui Imparidade de Outros Devedores e Outras Aplicações, bem como Outros Activos Tangíveis e Activos Não Correntes Detidos Para Venda
1
Includes Impairment of Other Debtors and Other Applications, as well as Other Tangible Assets and Non-Current Assets Held for Sale

Balanço Balance Sheet

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DPOKVOUVSBNBDSPFDPOØNJDBBEWFSTB

88 Relatório e Contas | Annual Report and Accounts | 2021


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UBJT1SØQSJPT

Relatório e Contas | Annual Report and Accounts | 2021 89


Liquidez / Liquidity

9,34%
42,75% 24,02%
12,53%

57,25%
17,26%
20,52% 76,81% 78,12%
15,97%
90,66%

Activos Financeiros / Financial Assets Recursos de Clientes / Customer Funds


Aplicações em IC / Loans and Advances to Credit Institutions Capitais Próprios / Equity
Caixa e Disponibilidades / Cash and Cash Equivalents Outros / Other
Outros / Other

(Milhares de Meticais)
(Thousand of Meticais)
Estrutura do Balanço Dez Dez Variação
Balance sheet Structure Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Activo / Assets
Caixa e Disponiblidades / Cash and cash equivalents 43 383 458 29 963 283 (13 420 175) -30,9%
Aplicações em Instituições de Crédito / Investments in credit institutions 35 610 370 32 378 319 (3 232 051) -9,1%
Activos Financeiros / Financial assets 29 642 562 45 060 401 15 417 840 52,01%
Dos quais com acordo de recompra / Of which with repurchase agreement 1 258 932 563 061 (695 871) -55,27%
Crédito a Clientes / Loans and advances to customers 67 285 231 66 076 816 (1 208 416) -1,8%
Do qual Crédito com Recursos Consignados / Of which loans against consigned resources 7 570 007 6 234 170 (1 335 836) -17,6%
Activos Não Correntes Detidos Para Venda / Non-current assets held for sale 1 352 554 1 177 881 (174 674) -12,9%
Propriedade e equipamentos e activos de direito de uso 8 380 128 6 619 104 (1 761 024) -21,0%
Property and equipment and assets under right of use
Outros Activos1 / Other assets1 5 782 152 6 327 929 545 777 9,4%
Total do Activo / Total assets 191 436 455 187 603 732 (3 832 723) -2,00%
Passivo / Liabilities
Recursos de Clientes / Customers deposits 151 857 027 146 563 737 (5 293 290) -3,5%
Dos quais recebidos como colateral com acordo de recompra 238 099 274 459 36 360 15,3%
Of which received as collateral with repurchase agreement
Recursos de Instituições de Crédito / Deposits from credit institutions 1 287 317 1 342 163 54 846 4,3%
Recursos Consignados / Consigned resources 8 861 876 6 757 639 (2 104 236) -23,7%
Outros Passivos2 / Other liabilities2 9 279 894 9 424 445 144 551 1,6%
Capitais Próprios / Equity 20 150 342 23 515 749 3 365 407 16,7%
Total do Passivo e Capitais Próprios / Total liabilities and equity 191 436 455 187 603 732 (3 832 723) -2,00%
1
1Inclui: Propriedades de Investimento, Investimentos em filiais e associadas, Activos por impostos correntes e diferidos e Outros Activos
2
Inclui: Responsabilidades representadas por títulos, Passivos Subordinados, Passivos por impostos correntes e diferidos, Outros Passivos e Provisões
1
1Includes: Investment property, investments in subsidiaries and associated companies, current and deferred tax assets and other assets
2
Includes: Securities liabilities, subordinated liabilities, current and deferred tax liabilities, other liabilities and provisions

90 Relatório e Contas | Annual Report and Accounts | 2021


Crédito a Clientes Loans and Advances to Customers
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(Milhares de Meticais)
(Thousand of Meticais)
Crédito a Clientes Dez Dez Variação
Loans and advances to customers Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Crédito a Clientes (Bruto) / Loans and advances to customers (Gross) 68 102 650 69 234 998 1 132 348 1,66%
Crédito Moeda Nacional / Domestic currency loans 57 994 957 60 299 812 2 304 855 3,97%
Crédito Moeda Estrangeira / Foreign currency loans 10 107 693 8 935 186 (1 172 507) -11,60%
Crédito com Recursos Consignados / Loans against consigned resources 7 570 007 6 234 170 (1 335 836) -17,65%
Imparidade de Crédito Acumulada / Accumulated credit impairment (8 387 425) (9 392 352) (1 004 927) 11,98%
Crédito a Clientes (Líquido) / Loans and advances to customers (Net) 67 285 231 66 076 816 (1 208 416) -1,80%

Relatório e Contas | Annual Report and Accounts | 2021 91


Qualidade do Crédito e Imparidade Credit Quality and Impairment
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(Milhares de Meticais)
(Thousand of Meticais)
Qualidade de Crédito Dez Dez Variação
Credit quality Dec-20 Dec-21 Variation
Crédito Vencido há +90 dias (Milhares de Meticais) / +90 days non-performing loan (thousand meticais) 660 020 1 044 413 384 393
Rácio do NPL (%) / NPL ratio (%) 12,99% 14,21% 1,22pp
Cobertura do Crédito Vencido pela Imparidade de Crédito (%) / Non-performing loan coverage by loan impairment (%) 84,98% 91,48% 6,50pp

Carteira de Títulos Securities Portfolio


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92 Relatório e Contas | Annual Report and Accounts | 2021


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(Milhares de Meticais)
(Thousand of Meticais)
Activos Financeiros Dez Dez Variação
Financial Assets Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Custo Amortizado / Amortized Cost 24 806 531 39 997 928 15 191 397 61,24%
Bilhetes do Tesouro / Treasury Tickets 16 423 218 27 750 322 11 327 104 68,97%
Obrigações do Tesouro/ Teasure Obligations 8 278 647 12 189 079 3 910 432 47,24%
Outros Títulos / Other Titles 104 666 58 527 (46 139) -44,08%
Justo Valor Através do Rendimento Integral / Fair Value Through Comprehensive Income 3 702 514 4 692 298 989 784 26,73%
Bilhetes do Tesouro / Treasury Tickets 2 709 892 3 954 616 1 244 724 45,93%
Obrigações do Tesouro / Teasure Obligations 803 922 547 955 (255 967) -31,84%
Outros Títulos / Other Titles 188 701 189 727 1 026 0,54%
Activos Financeiros com Acordo de Recompra / Financial Assets with Repurchase Agreement 1 258 932 563 061 (695 871) -55,27%
Imparidade Total / Total Impairment (125 416) (192 886) (67 470) 53,80%
Total 29 642 562 45 060 401 15 417 840 52,01%

$SOLFDo}HVHP,QVWLWXLo}HVGH&UpGLWR ,&·V Investments in Credit Institutions (CIs)


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NFOUFNBJTBUSBDUJWBT

Relatório e Contas | Annual Report and Accounts | 2021 93


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(Milhares de Meticais)
(Thousand of Meticais)
Aplicações em IC´s Dez Dez Variação
Applications in IC's Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
No País / In the country 26.007.985 16.211.600 -9.796.385 -37,67%
No Banco de Moçambique / At the Bank of Mozambique 25.800.000 16.039.879 -9.760.121 -37,83%
Em Outras IC's / In Other CI's 207.985 171.721 -36.264 -17,44%
No Estrangeiro / Abroad 9.603.041 16.167.159 6.564.118 68,35%
Imparidade / Impairment 657 440 -217 -33,04%
Total 35.610.370 32.378.319 -3.232.051 -9,08%

Estrutura de Financiamento Financing Structure


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(Milhares de Meticais)
(Thousand of Meticais)
Estrutura de Financiamento Peso
Financing structure Weight
Dez Dez
Dec-20 Dec-21
Recursos de Clientes / Customer deposits 79,33% 78,12%
Recursos de Instituições de Crédito / Deposits from credit institutions 0,67% 0,72%
Recursos Consignados / Consigned resources 4,63% 3,60%
Outros Passivos1 / Other liabilities1 4,85% 5,02%
Capitais Próprios / Equity 10,53% 12,53%
Total 191 436 455 187 603 732
1
Inclui: Responsabilidades Representadas por Títulos, Outros Passivos Subordinados, Passivos por Impostos Correntes e Diferidos, Outros Passivos e Provisões
1
Includes: Securities liabilities, other subordinated liabilities, current and deferred tax liabilities, other liabilities and provisions

94 Relatório e Contas | Annual Report and Accounts | 2021


Recursos de Clientes Customer Deposits
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Deposits by Currency and by Product
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(Milhares de Meticais)
(Thousand of Meticais)
Recursos de Clientes Dez Dez Variação Peso sobre o Total
Customer Funds Dec-20 Dec-21 Variation Weight on Total
Absoluta Relativa Dez Dez
Absolute Relative Dec-20 Dec-21
Depósitos em MN / Deposits in Domestic Currency 111 582 484 111 512 920 (69 563) -0,1% 73,48% 76,08%
À Ordem / Demand 72 531 515 70 278 076 (2 253 439) -3,1% 47,76% 47,95%
A Prazo / Term 37 279 188 40 171 957 2 892 769 7,8% 24,55% 27,41%
Outros Depósitos1/ Other Deposits1 1 523 121 823 034 (700 087) -46,0% 1,00% 0,56%
Juros a Pagar / Interest payable 248 659 239 854 (8 806) -3,5% 0,16% 0,16%
Depósitos em ME / Deposits in Foreign Currency 40 211 763 35 017 384 (5 194 379) -12,9% 26,48% 23,89%
À Ordem / Demand 21 031 920 15 509 479 (5 522 441) -26,3% 13,85% 10,58%
A Prazo / Term 19 132 345 19 462 809 330 464 1,7% 12,60% 13,28%
Outros Depósitos1/ Other Deposits1 47 499 45 096 (2 403) -5,1% 0,03% 0,03%
Juros a Pagar / Interest payable 62 780 33 432 (29 348) -46,7% 0,04% 0,02%
Total 151 857 027 146 563 737 (5 293 290) -3,49%
1
Inclui: Depósitos com pré-aviso e Outros Depósitos
1
Includes: Deposits requiring advance notice and other

Relatório e Contas | Annual Report and Accounts | 2021 95


5iFLRGH7UDQVIRUPDomR Loan-to-deposit ratio
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Loan-to-Deposit Ratio Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Recursos de Clientes / Customers Funds 151.857.027 146.563.737 (5.293.290,24) -3,49%
Crédito Total (Excluindo Recursos Consignados) / Total Loan (Excluding Consigned Resources) 68.102.650 69.234.998 1.132.348,10 1,66%
Rácio de Transformação / Loan-to-Deposit Ratio 44,85% 47,24% 2,39pp
Nota: ao incluir-se os Recursos Consignados, o rácio seria de Dez.21: 51,49% vs Dez.20: 49,83%
Note: when including Consigned Resources, the ratio would be Dec.21: 51.49% vs Dec.20: 49.83%

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96 Relatório e Contas | Annual Report and Accounts | 2021


(Milhares de Meticais)
(Thousand of Meticais)
Capitais Próprios Dez Dez Variação
Equity Dec-20 Dec-21 Variation
Absoluta Relativa
Absolute Relative
Capital Social / Share capital 10 000 000 10 000 000 - 0,0%
Reserva Legal / Legal reserve 3 063 216 3 463 970 400 754 13,1%
Outras Reservas e Resultados Transitados / Other reserves and retained earnings 4 659 621 5 185 491 525 870 11,3%
Reservas de Reavaliação / Revaluation reserves 1 045 -60 268 (61 314) -5 864,9%
Acções Próprias / Own shares -245 233 -276 810 (31 578) 12,9%
Resultado do Exercício / Income for the year 2 671 692 5 203 367 2 531 675 94,8%
Total 20 150 342 23 515 749 3 365 407 16,70%

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Relatório e Contas | Annual Report and Accounts | 2021 97


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Referências References

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2021.

98 Relatório e Contas | Annual Report and Accounts | 2021


Aprovação do Relatório de Gestão Approval of the Management Report

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Dr. Carlos António Torroaes Albuquerque
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_________________________________________
Dr. Francisco Pinto Machado Costa
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Dr. Pedro Simões Almeida Bissaia Barreto
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_________________________________________
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Dr. Pedro Ferraz Correia dos Reis
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_________________________________________
Dr. José Miguel de Morais Alves
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Relatório e Contas | Annual Report and Accounts | 2021 99


_________________________________________
Dr. Luís Filipe Costa Reis Marques de Aguiar
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_________________________________________
Eng.º Rui Miguel Thereza Garcês
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_________________________________________
Eng.º Rogério Paulo Cabacinha Lam
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Dr. Ibraimo Abdul Gafur Cassamo Bhai
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Dra. Ana Maria Machado Fernandes
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Dr. Artur Miguel Marques da Rocha Gouveia
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_________________________________________
Dr. André Rafael Santos Prazeres Henriques
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100 Relatório e Contas | Annual Report and Accounts | 2021


Demonstrações
Financeiras
Financial
Statements
DEMONSTRAÇÃO CONSOLIDADA E INDIVIDUAL DE RESULTADOS PARA OS EXERCÍCIOS
FINDOS EM 31 DE DEZEMBRO DE 2021 E 31 DE DEZEMBRO DE 2020
CONSOLIDATED AND INDIVIDUAL STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEARS ENDED 31 DECEMBER 2021 AND 31 DECEMBER 2020 Valores Expressos em Meticais
Expressed Values in Meticais

GRUPO/GROUP BANCO/BANK
NOTAS Dez-21 Dez-20 Dez-21 Dez-20
NOTES Dec-21 Dec-20 Dec-21 Dec-20
Juros e rendimentos similares / Interest and similar income 9.1 18 640 939 108 16 207 864 837 18 667 861 609 16 235 989 065
Juros e encargos similares / Interest and similar costs 9.1 (5 326 979 655) (5 458 225 196) (5 344 321 900) (5 473 067 720)
Margem Financeira Estrita / Net interest income 13 313 959 453 10 749 639 641 13 323 539 709 10 762 921 345
Comissões Líquidas Associadas ao Custo Amortizado / Net commissions 9.2 124 010 336 127 415 428 124 010 336 127 415 428
associated with amortised cost
Margem Financeira / Net interest income 13 437 969 789 10 877 055 069 13 447 550 045 10 890 336 773
Ganhos/ (perdas) desreconhecimento de activos financeiros ao justo valor
através do rendimento integral / Gains/(losses) derecognition of financial 23 789 281 58 882 818 23 789 281 58 882 818
assets at fair value through comprehensive income
Rendimentos de instrumentos de capital / Income from equity instruments - 1 839 450 - 1 839 450
Rendimento de taxas e comissões / Income from charges and commissions 9.3 3 340 619 142 2 556 527 207 3 340 619 363 2 556 531 070
Gastos com taxas e comissões / Expenditure on charges and commissions 9.3 (890 798 101) (708 422 407) (890 765 658) (708 406 731)
Resultados em operações financeiras / Results from financial operations 9.4 1 638 273 229 1 487 035 210 1 638 273 333 1 487 034 887
Outros resultados de exploração / Other operating income 9.5 1 361 496 695 1 012 244 240 1 335 122 264 983 836 646
Resultados operacionais / Operating income 18 911 350 035 15 285 161 587 18 894 588 628 15 270 054 913
Gastos com pessoal / Staff costs 9.6 (4 347 932 364) (4 327 581 563) (4 343 920 580) (4 323 894 791)
Outros gastos administrativos / Other administrative expenses 9.7 (2 904 991 806) (2 700 654 225) (2 902 286 294) (2 697 548 353)
Imparidade de crédito a clientes e de instituições de crédito 9.8 (2 232 642 827) (2 824 007 195) (2 232 642 827) (2 824 007 195)
Impairment of loans and advances to customers and credit institutions
Imparidade de outros activos / Impairment of other assets 9.8 (1 528 792 597) (646 082 990) (1 528 792 597) (646 082 990)
Depreciações e amortizações / Depreciation and amortisation 9.18/ 9.19/ 9.20 (949 086 319) (808 876 758) (976 467 721) (834 596 681)
Provisões líquidas / Net provisions 9.29 (150 504 713) (130 898 827) (150 504 713) (130 898 827)
Resultados antes de impostos / Income before tax 6 797 399 409 3 847 060 029 6 759 973 896 3 813 026 076
Gasto de imposto: / Tax bill: 9.9
Imposto corrente / Current tax (12 140 812) (11 573 683) - -
Impostos retidos na fonte / Wiltholding tax (1 556 607 172) (1 141 334 214) (1 556 607 172) (1 141 334 214)
Correção de imposto relactivo a exercícios anteriores (100 000) (100 000) - -
Tax correction related to previous years
Imposto diferido / Deferred tax (11 550 559) (9 741 760) - -
Resultado Líquido / Net income 5 217 000 866 2 684 310 372 5 203 366 724 2 671 691 862
Resultado consolidado atribuível a: / Consolidated income attributable to:
Accionistas do banco / Bank's shareholders 5 193 781 563 2 662 175 705 5 203 366 724 2 671 691 862
Interesses não controlados/ Non-controlling interests 23 219 302 22 134 667 - -
Resultado por acção / Earnings per share 9.10 5,37 2,75 5,35 2,74
As notas anexas são parte integrante destas demonstrações / The accompanying notes are an integral part of these financial statements

102 Relatório e Contas | Annual Report and Accounts | 2021


DEMONSTRAÇÃO DO RENDIMENTO INTEGRAL CONSOLIDADO E INDIVIDUAL PARA OS EXERCÍCIOS
FINDOS EM 31 DE DEZEMBRO DE 2021 E 31 DE DEZEMBRO DE 2020
CONSOLIDATED AND INDIVIDUAL STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEARS ENDED 31 DECEMBER 2021 AND 31 DECEMBER 2020 Valores Expressos em Meticais
Expressed Values in Meticais

GRUPO/GROUP BANCO/BANK
NOTAS Dez-21 Dez-20 Dez-21 Dez-20
NOTES Dec-21 Dec-20 Dec-21 Dec-20
Resultado Líquido / Net Income 5 217 000 866 2 684 310 372 5 203 366 724 2 671 691 862
Itens que podem ser posteriormente reclassificados para o resultado:
Items which may be later reclassified to profit and loss: (69 070 269) (61 313 908) (69 070 269)
Resultado de justo valor sobre activos financeiros (61 313 908)
Imposto diferido / Deferred tax 9.21/9.27 19 620 450 22 102 487 19 620 450 22 102 487
(41 693 458) (46 967 782) (41 693 458) (46 967 782)
Itens que não podem ser posteriormente reclassificados para o resultado:
Items which cannot be later reclassified to profit and loss:
Remensuração de ganhos e perdas actuariais
Remeasurement of actuarial profit and loss
Variação ocorrida no exercício / Variation occurred during the year 9.28 138 758 000 (82 842 000) 138 758 000 (82 842 000)
Efeito fiscal / Tax effect 9.21/9.27 (44 402 560) 26 509 440 (44 402 560) 26 509 440
94 355 440 (56 332 560) 94 355 440 (56 332 560)

Rendimento integral / Comprehensive income 5 269 662 848 2 581 010 030 5 256 028 706 2 568 391 520
Resultado consolidado atribuível a: / Consolidated income attributable to:
Accionistas do banco / Bank's shareholders 5 246 443 547 2 558 875 364 5 256 028 706 2 568 391 520
Interesses não controlados / Non-controlling interests 23 219 302 22 134 667 - -
5 269 662 848 2 581 010 030 5 256 028 706 2 568 391 520
As notas anexas são parte integrante destas demonstrações / The accompanying notes are an integral part of these financial statements

Relatório e Contas | Annual Report and Accounts | 2021 103


DEMONSTRAÇÃO DO RENDIMENTO INTEGRAL CONSOLIDADO E INDIVIDUAL PARA OS EXERCÍCIOS
FINDOS EM 31 DE DEZEMBRO DE 2021 E 31 DE DEZEMBRO DE 2020
CONSOLIDATED AND INDIVIDUAL STATEMENT OF FINANCIAL POSITION
FOR THE YEARS ENDED 31 DECEMBER 2021 AND 31 DECEMBER 2020
Valores Expressos em Meticais
Expressed Values in Meticais

GRUPO/GROUP BANCO/BANK
NOTAS Dez-21 Dez-20 Dez-21 Dez-20
NOTES Dec-21 Dec-20 Dec-21 Dec-20
ACTIVO / ASSETS
Caixa e Disponibilidades em Bancos Centrais 9.11 22 050 636 647 35 052 442 638 22 050 635 841 35 052 441 832
Cash and balances with central banks
Disponibilidades sobre instituições de crédito 9.12 7 912 650 482 8 331 020 037 7 912 646 923 8 331 016 377
Cash balances with financial institutions
Aplicações em instituições de crédito / Deposits at financial institutions 9.13 32 378 318 851 35 610 369 606 32 378 318 851 35 610 369 606
Activos financeiros ao custo amortizado / Financial assets at amortized cost 9.14 39 805 041 829 24 681 114 468 39 805 041 829 24 681 114 468
Activos financeiros ao justo valor através do rendimento integral 9.14 5 255 359 330 4 961 447 185 5 255 359 330 4 961 447 185
Financial assets at fair value through comprehensive income
dos quais com acordo de recompra 563 061 130 1 258 932 053 563 061 130 1 258 932 053
of which with repurchase agreements
Crédito a clientes / Loans and advances to customers 9.15 65 899 209 705 67 091 231 365 66 076 815 640 67 285 231 498
Investimentos financeiros / Interest in associates and joint ventures 9.16 - - 460 059 460 059
Activos não correntes detidos para venda / Non-current assets held-for-sale 9.17 1 177 880 527 1 352 554 098 1 177 880 527 1 352 554 098
Propriedades de Investimentos / Investment property 9.18 1 063 903 931 1 212 058 532 795 236 719 938 548 435
Propriedade e equipamentos e activos de direito de uso 9.19 6 881 422 387 8 307 152 789 6 619 104 402 8 380 128 118
Property and equipment and assets under right of use
Activos intangíveis / Intangible assets 9.20 408 175 801 511 778 699 408 130 343 511 680 976
Activos por impostos / Deferred tax assets 9.21 482 011 412 446 567 339 471 950 559 445 886 900
Activos por impostos diferidos / Deferred tax assets 9.21 50 663 332 563 984 246 48 877 683 550 648 038
Outros activos / Other assets 9.22 4 136 863 410 3 177 882 967 4 603 273 560 3 334 927 540
TOTAL DO ACTIVO / TOTAL ASSETS 187 502 137 644 191 299 603 969 187 603 732 266 191 436 455 130

PASSIVO / LIABILITIES
Recursos de Bancos Centrais / Deposits from central banks 9.23 203 471 420 210 170 416 203 471 420 210 170 416
Recursos de instituições de crédito / Deposits from financial institutions 9.24 1 138 691 443 1 077 146 896 1 138 691 443 1 077 146 896
Recursos de clientes / Customer deposits 9.25 146 531 379 331 151 822 922 732 146 563 736 700 151 857 026 936
dos quais recebidos como colateral com acordo de recompra 557 436 403 238 099 003 557 436 403 238 099 003
of which received as collateral with repurchase agreement
Recursos Consignados / Consigned deposits 9.26 6 757 639 299 8 861 875 537 6 757 639 299 8 861 875 537
Passivos por impostos Correntes / Current tax liabilities 9.27 17 407 637 11 573 683 - -
Passivos por impostos diferidos / Deferred tax liabilities 9.27 19 689 370 14 706 534 19 689 370 14 706 534
Responsabilidades com fundo de pensões / Pension fund liabilities 9.28 167 686 689 269 686 000 167 686 689 269 686 000
Outros passivos / Other liabilities 9.29 8 626 752 747 8 434 444 020 8 747 052 090 8 568 784 971
Provisões / Provisions 9.30 490 016 752 426 716 200 490 016 752 426 716 200
TOTAL DO PASSIVO / TOTAL LIABILITIES 163 952 734 688 171 129 242 018 164 087 983 763 171 286 113 490

FUNDOS PRÓPRIOS / EQUITY


Capital social / Share capital 9.31 10 000 000 000 10 000 000 000 10 000 000 000 10 000 000 000
Reservas e Resultados Transitados / Reserves and retained earnings 9.32 8 578 009 742 7 722 216 205 8 589 191 982 7 723 882 320
Acções próprias / Treasury shares (276 810 202) (245 232 542) (276 810 202) (245 232 542)
Resultado do exercício / Profit and loss for the period 5 217 000 865 2 684 310 406 5 203 366 723 2 671 691 862
Accionistas do Banco / Bank's shareholders 5 193 781 560 2 662 175 736 - -
Interesses não controlados / Non-controlling interests 23 219 305 22 134 670 - -
Interesses não controlados / Non-controlling interests 31 202 551 9 067 882 - -
TOTAL DOS FUNDOS PRÓPRIOS / TOTAL EQUITY 23 549 402 956 20 170 361 951 23 515 748 503 20 150 341 640
TOTAL DO PASSIVO E FUNDOS PRÓPRIOS
TOTAL LIABILITIES AND EQUITY 187 502 137 644 191 299 603 969 187 603 732 266 191 436 455 130
As notas anexas são parte integrante destas demonstrações. / The accompanying notes are an integral part of these financial statements..

104 Relatório e Contas | Annual Report and Accounts | 2021


DEMONSTRAÇÃO DAS ALTERAÇÕES NA SITUAÇÃO LÍQUIDA CONSOLIDADA PARA O EXERCÍCIO FINDO EM 31 DE DEZEMBRO DE 2021
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER 2021

Valores Expressos em Meticais


Expressed Values in Meticais
Capital Acções Reservas Reserva Outras Reservas
Capital Próprias de Justo Legal e Resultados
Own Shares valor Legal Transitados
Fair-Value Reserve Other
Reserves Reserves and
Retained
Earnings

Saldo a 1 Janeiro 2021 / Balance at 1 January 2021 10 000 000 000 (245 232 542) 710 894 3 064 358 984 4 698 896 135
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit - - - - -
Reservas de justo valor (activos financeiros) - - (41 693 458) - -
Fair value reserves (financial assets)
Remensuração de ganhos e perdas actuariais - - - - -
Remeasurement of actuarial profit and loss
- - (41 693 458) - -

Dividendos aos accionistas / Dividends to shareholders - - - - 32 759 288


Compra líquida de acções / Net purchase of shares - (31 577 660) - - (73 986 457)
- (31 577 660) - - (41 227 169)

Aplicação do resultado líquido de 2020


Appropriation of net income from 2020
Reforço de reservas através de resultados - - - 400 753 779 925 576 027
Increase in reserves through profit or loss
Aumento do capital por incorporação das reservas - - - - -
Increase in capital from incorporation of reserves
Outros movimentos / Other transactions - - - - (481 971 082)
- - - 400 753 779 443 604 945
Saldo a 31 Dezembro de 2021 / Balance at 31 December 2021 10 000 000 000 (276 810 202) (40 982 564) 3 465 112 763 5 101 273 911

Remensuração Resultados Interesses


de ganhos e do Exercício Minoritários
perdas actuariais Income for Non-controlling
Remeasurement the Year Interests Total
of actuarial
profit and loss

Saldo a 1 Janeiro 2021 / Balance at 1 January 2021 (41 749 808) 2 662 175 736 31 202 552 20 170 361 951
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit - 5 193 781 560 23 219 305 5 217 000 865
Reservas de justo valor (activos financeiros) - - - (41 693 458)
Fair value reserves (financial assets)
Remensuração de ganhos e perdas actuariais 94 355 440 - - 94 355 440
Remeasurement of actuarial profit and loss
94 355 440 5 193 781 560 23 219 305 5 269 662 847

Dividendos aos accionistas / Dividends to shareholders - (1 335 845 931) - (1 303 086 643)
Compra líquida de acções / Net purchase of shares - - - (105 564 117)
- (1 335 845 931) - (1 408 650 760)

Aplicação do resultado líquido de 2020


Appropriation of net income from 2020
Reforço de reservas através de resultados - (1 326 329 805) - -
Increase in reserves through profit or loss - - - -
Aumento do capital por incorporação das reservas
Increase in capital from incorporation of reserves - - - (481 971 082)
Outros movimentos / Other transactions
- (1 326 329 805) - (481 971 082)
Saldo a 31 Dezembro de 2021 / Balance at 31 December 2021 52 605 632 5 193 781 560 54 421 856 23 549 402 956
As notas anexas são parte integrante destas demonstrações. / The accompanying notes are an integral part of these financial statements.

Relatório e Contas | Annual Report and Accounts | 2021 105


DEMONSTRAÇÃO DAS ALTERAÇÕES NA SITUAÇÃO LÍQUIDA CONSOLIDADA PARA O EXERCÍCIO FINDO EM 31 DE DEZEMBRO DE 2020
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER 2020

Valores Expressos em Meticais


Expressed Values in Meticais
Capital Acções Reservas Reserva Outras Reservas
Capital Próprias de Justo Legal e Resultados
Own Shares valor Legal Transitados
Fair-Value Reserve Other
Reserves Reserves and
Retained
Earnings

Saldo a 1 Janeiro 2020 / Balance at 1 January 2020 10 000 000 000 (245 232 542) 47 678 676 2 546 241 205 3 093 377 972
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit - - - - -
Reservas de justo valor (activos financeiros) - - (46 967 782) - -
Fair value reserves (financial assets)
Remensuração de ganhos e perdas actuariais - - - - -
Remeasurement of actuarial profit and loss
- - (46 967 782) - -

Dividendos aos accionistas / Dividends to shareholders - - - - 21 176 557


- - - - 21 176 557

Aplicação do resultado líquido de 2019


Appropriation of net income from 2019
Reforço de reservas através de resultados - - - 518 117 779 2 065 005 459
Increase in reserves through profit or loss
Aumento do capital por incorporação das reservas - - - - -
Increase in capital from incorporation of reserves
Outros movimentos / Other transactions - - - - (480 663 853)
- - - 518 117 779 1 584 341 606
Saldo a 31 Dezembro de 2020 / Balance at 31 December 2020 10 000 000 000 (245 232 542) 710 894 3 064 358 984 4 698 896 135

Remensuração Resultados Interesses


de ganhos e do Exercício Minoritários
perdas actuariais Income for Non-controlling
Remeasurement the Year Interests Total
of actuarial
profit and loss

Saldo a 1 Janeiro 2020 / Balance at 1 January 2020 14 582 752 3 446 652 871 10 671 109 18 913 972 043
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit - 2 662 175 736 22 134 670 2 684 310 406
Reservas de justo valor (activos financeiros) - - - (46 967 782)
Fair value reserves (financial assets)
Remensuração de ganhos e perdas actuariais (56 332 560) - - (56 332 560)
Remeasurement of actuarial profit and loss
(56 332 560) 2 662 175 736 22 134 670 2 581 010 064

Dividendos aos accionistas / Dividends to shareholders - (863 529 633) - (842 353 076)
- (863 529 633) - (842 353 076)

Aplicação do resultado líquido de 2019


Appropriation of net income from 2019
Reforço de reservas através de resultados - (2 583 123 238) - -
Increase in reserves through profit or loss
Aumento do capital por incorporação das reservas - - - -
Increase in capital from incorporation of reserves
Outros movimentos / Other transactions - - (1 603 227) (482 267 080)
- (2 583 123 238) (1 603 227) (482 267 080)
Saldo a 31 Dezembro de 2020 / Balance at 31 December 2020 (41 749 808) 2 662 175 736 31 202 552 20 170 361 951
As notas anexas são parte integrante destas demonstrações. / The accompanying notes are an integral part of these financial statements.

106 Relatório e Contas | Annual Report and Accounts | 2021


DEMONSTRAÇÃO DAS ALTERAÇÕES NA SITUAÇÃO LÍQUIDA INDIVIDUAL PARA O EXERCÍCIO FINDO EM 31 DE DEZEMBRO DE 2021
INDIVIDUAL STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER 2021

Valores Expressos em Meticais


Expressed Values in Meticais
Capital Acções Reservas Reserva
Capital Próprias de Justo Legal
Own Shares valor Legal
Fair-Value Reserve
Reserves

Saldo a 1 Janeiro 2021 / Balance at 1 January 2021 10 000 000 000 (245 232 542) 710 896 3 063 216 007
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit
Reservas de justo valor (activos financeiros) - - - -
Fair value reserves (financial assets) - - (41 693 458) -
Remensuração de ganhos e perdas actuariais
Remeasurement of actuarial profit and loss - - - -
- - (41 693 458) -

Dividendos aos accionistas / Dividends to shareholders - - - -


Compra líquida de acções / Net purchase of shares - (31 577 660) - -
- (31 577 660) - -

Aplicação do resultado líquido de 2020


Appropriation of net income from 2020
Reforço de reservas através de resultados - - - 400 753 779
Increase in reserves through profit or loss
Aumento do capital por incorporação das reservas - - - -
Increase in capital from incorporation of reserves
Outros movimentos / Other transactions - - - -
- - - 400 753 779
Saldo a 31 Dezembro de 2021 / Balance at 31 December 2021 10 000 000 000 (276 810 202) (40 982 562) 3 463 969 786

Outras Reservas Remensuração Resultados


e Resultados de ganhos e do Exercício
Transitados perdas actuariais Income for
Other Remeasurement the Year Total
Reserves and of actuarial
Retained profit and loss
Earnings
Saldo a 1 Janeiro 2021 / Balance at 1 January 2021 4 701 705 229 (41 749 812) 2 671 691 862 20 150 341 640
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit - - 5 203 366 723 5 203 366 723
Reservas de justo valor (activos financeiros) - - - (41 693 458)
Fair value reserves (financial assets)
Remensuração de ganhos e perdas actuariais - 94 355 440 - 94 355 440
Remeasurement of actuarial profit and loss
- 94 355 440 5 203 366 723 5 256 028 705

Dividendos aos accionistas / Dividends to shareholders 32 759 288 - (1 335 845 931) (1 303 086 643)
Compra líquida de acções / Net purchase of shares (73 986 457) - - (105 564 117)
(41 227 169) - (1 335 845 931) (1 408 650 760)

Aplicação do resultado líquido de 2020


Appropriation of net income from 2020
Reforço de reservas através de resultados 935 092 152 - (1 335 845 931) -
Increase in reserves through profit or loss
Aumento do capital por incorporação das reservas - - - -
Increase in capital from incorporation of reserves
Outros movimentos / Other transactions (481 971 082) - - (481 971 082)
453 121 070 - (1 335 845 931) (481 971 082)
Saldo a 31 Dezembro de 2021 / Balance at 31 December 2021 5 113 599 130 52 605 628 5 203 366 723 23 515 748 503
As notas anexas são parte integrante destas demonstrações. / The accompanying notes are an integral part of these financial statements.

Relatório e Contas | Annual Report and Accounts | 2021 107


DEMONSTRAÇÃO DAS ALTERAÇÕES NA SITUAÇÃO LÍQUIDA INDIVIDUAL PARA O EXERCÍCIO FINDO EM 31 DE DEZEMBRO DE 2020
INDIVIDUAL STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER 2020

Valores Expressos em Meticais


Expressed Values in Meticais
Capital Acções Reservas Reserva
Capital Próprias de Justo Legal
Own Shares valor Legal
Fair-Value Reserve
Reserves

Saldo a 1 Janeiro 2020 / Balance at 1 January 2020 10 000 000 000 (245 232 542) 47 678 678 2 545 098 228
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit - - - -
Reservas de justo valor (activos financeiros) - - (46 967 782) -
Fair value reserves (financial assets)
Remensuração de ganhos e perdas actuariais - - - -
Remeasurement of actuarial profit and loss
- - (46 967 782) -

Dividendos aos accionistas / Dividends to shareholders - - - -


- - - -

Aplicação do resultado líquido de 2019


Appropriation of net income from 2019
Reforço de reservas através de resultados - - - 518 117 779
Increase in reserves through profit or loss
Aumento do capital por incorporação das reservas - - - -
Increase in capital from incorporation of reserves
Outros movimentos / Other transactions - - - -
- - - 518 117 779
Saldo a 31 Dezembro de 2020 / Balance at 31 December 2020 10 000 000 000 (245 232 542) 710 896 3 063 216 007

Outras Reservas Remensuração Resultados


e Resultados de ganhos e do Exercício
Transitados perdas actuariais Income for
Other Remeasurement the Year Total
Reserves and of actuarial
Retained profit and loss
Earnings

Saldo a 1 Janeiro 2020 / Balance at 1 January 2020 3 090 071 388 14 582 748 3 454 118 530 18 906 317 030
Rendimento integral do exercício / Comprehensive income for period
Lucros / Profit - - 2 671 691 862 2 671 691 862
Reservas de justo valor (activos financeiros) - - - (46 967 782)
Fair value reserves (financial assets)
Remensuração de ganhos e perdas actuariais - (56 332 560) - (56 332 560)
Remeasurement of actuarial profit and loss
- (56 332 560) 2 671 691 862 2 568 391 520

Dividendos aos accionistas / Dividends to shareholders 21 176 557 - (863 529 633) (842 353 076)
21 176 557 - (863 529 633) (842 353 076)

Aplicação do resultado líquido de 2019


Appropriation of net income from 2019
Reforço de reservas através de resultados 2 072 471 118 - (2 590 588 897) -
Increase in reserves through profit or loss
Aumento do capital por incorporação das reservas - - - -
Increase in capital from incorporation of reserves
Outros movimentos / Other transactions (482 013 834) - - (482 013 834)
1 590 457 284 - (2 590 588 897) (482 013 834)
Saldo a 31 Dezembro de 2020 / Balance at 31 December 2020 4 701 705 229 (41 749 812) 2 671 691 862 20 150 341 640
As notas anexas são parte integrante destas demonstrações. / The accompanying notes are an integral part of these financial statements.

108 Relatório e Contas | Annual Report and Accounts | 2021


DEMONSTRAÇÃO DOS FLUXOS DE CAIXA CONSOLIDADOS E INDIVIDUAIS PARA OS EXERCÍCIOS Valores Expressos em Meticais
FINDOS EM 31 DE DEZEMBRO DE 2021 E 31 DE DEZEMBRO DE 2020 Expressed Values in Meticais
CONSOLIDATED AND INDIVIDUAL STATEMENT OF CASH FLOWS
FOR THE YEARS ENDED 31 DECEMBER 2021 AND 31 DECEMBER 2020
GRUPO/GROUP BANCO/BANK
NOTAS Dez-21 Dez-20 Dez-21 Dez-20
NOTES Dec-21 Dec-20 Dec-21 Dec-20
Actividades operacionais / Operating activities
Juros, comissões, trading de moeda e outros rendimentos recebidos 19 189 121 246 17 205 824 405 18 700 218 450 16 888 216 550
Interest, commissions, currency trading and other income received
Juros, comissões e outros gastos pagos (6 215 583 321) (6 160 569 225) (6 232 893 020) (6 175 396 072)
Interest, commissions and other expenditure
Pagamento a empregados e fornecedores (7 896 767 370) (7 669 694 522) (7 888 264 914) (7 667 745 372)
Payments to employees and suppliers
Juros recebidos de Títulos / Interest received on securities 4 297 969 322 1 067 632 477 4 297 969 322 1 067 632 477
Fluxo líquido proveniente de rendimentos e gastos 9 374 739 877 4 443 193 135 8 877 029 838 4 112 707 583
Net cash flow from income and expenditure
Reduções (aumentos) em: / Decreases (increases) in:
Aplicações em instituições de crédito / Investments in credit institutions 3 309 616 052 (14 255 836 236) 3 303 721 373 (14 261 513 989)
Créditos a clientes / Loans and advances to customers 350 637 292 (3 229 849 468) 854 697 314 (2 785 628 112)
Carteira de títulos / Securities portfolio (15 700 634 791) 330 812 748 (15 768 104 045) 288 610 158
Outros activos / Other assets (783 820 664) (320 851 026) (1 156 311 912) (294 961 774)
Fluxo líquido proveniente de activos operacionais (12 824 202 111) (17 475 723 982) (12 765 997 270) (17 053 493 717)
Net cash flow from operating assets
Aumentos (reduções) em: / Increases (decreases) in:
Recursos de Bancos Centrais e outras instituições crédito 54 845 116 (49 284 132) 61 544 112 (259 454 548)
Resources of central banks and other credit institutions
Recursos de clientes / Customer resources (5 253 397 022) 26 542 067 321 (5 255 136 857) 26 543 008 689
Outros passivos / Other liabilities (2 993 085 225) (2 115 304 206) (2 997 558 495) (1 806 077 956)
Fluxo líquido proveniente de passivos operacionais (8 191 637 131) 24 377 478 983 (8 191 151 240) 24 477 476 185
Net cash flow from operating liabilities
Fluxo líquido das actividades operacionais (11 641 099 365) 11 344 948 136 (12 080 118 672) 11 536 690 051
Net cash flow from operating activities
Actividades de investimento / Investing activities
Aquisições de activos tangíveis e activos intangíveis (985 416 389) (671 031 449) (546 396 983) (862 773 679)
Acquisitions of tangible and intangible assets
Alienação de imóveis em dação / Disposal of property received in kind 156 058 411 196 269 985 156 058 411 196 269 985
Fluxo líquido das actividades de investimento (829 357 978) (474 761 464) (390 338 572) (666 503 694)
Net cash flow from investing activities
Actividades de financiamento / Financing activities
Compra de acções / Purchase of shares (105 564 117) - (105 564 117) -
Dividendos distribuídos / Distributed dividends (842 353 076) (981 818 748) (842 353 076) (981 818 748)
Fluxo líquido das actividades de financiamento (947 917 193) (981 818 748) (947 917 193) (981 818 748)
Net cash flow from financing activities
Aumento de caixa e seus equivalentes (13 418 374 537) 9 888 367 927 (13 418 374 436) 9 888 367 609
Increase in cash and equivalents
Caixa e seus equivalentes no início do período 43 345 136 780 33 456 768 853 43 345 132 314 33 456 764 705
Cash and equivalents at start of period
Caixa e seus equivalentes no fim do período 29 926 762 243 43 345 136 780 29 926 757 878 43 345 132 314
Cash and equivalents at end of period
Conciliação com os saldos constantes do balanço:
Reconciliation with balances set out in the balance sheet: GRUPO/GROUP BANCO/BANK
NOTAS Dez-21 Dez-20 Dez-21 Dez-20
NOTES Dec-21 Dec-20 Dec-21 Dec-20
Caixa e equivalentes / Cash and equivalents 29 926 762 243 43 345 136 780 29 926 757 878 43 345 132 314
(+) Cheques a cobrar sobre Instituições de Crédito no estrangeiro 9.12 25 763 845 31 074 531 25 763 845 31 074 531
Cheques pending settlement on financial institutions abroad
(+) Cheques a cobrar sobre Instituições de Crédito no país 9.12 10 761 041 7 251 364 10 761 041 7 251 364
Cheques pending settlement on financial institutions in Mozambique
Total 29 963 287 129 43 383 462 675 29 963 282 764 43 383 458 209
Caixa e Disponibilidades em Bancos Centrais 9.11 22 050 636 647 35 052 442 638 22 050 635 841 35 052 441 832
Cash and equivalents at central banks
Disponibilidades sobre instituições de crédito 9.12 7 912 650 482 8 331 020 037 7 912 646 923 8 331 016 377
Cash balances at financial institutions
As notas anexas são parte integrante destas demonstrações. / The accompanying notes are an integral part of these financial statements.

Relatório e Contas | Annual Report and Accounts | 2021 109


Notas às contas 5V[LZ[V[OLÄUHUJPHS
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Síntese das políticas contabilísticas Summary of accounting policies

1. Nota introdutória 1. Introductory note


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110 Relatório e Contas | Annual Report and Accounts | 2021


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NPTBDUJWPT

116 Relatório e Contas | Annual Report and Accounts | 2021


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+BOFJSPEF

Relatório e Contas | Annual Report and Accounts | 2021 117


Alterações à IAS 12 – Imposto diferido rel- Amendments to IAS 12 - Deferred taxes re-
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PSJ[BEBTBPDVTUPIJTUØSJDP

118 Relatório e Contas | Annual Report and Accounts | 2021


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DPÏSFDPOIFDJEPFNHBOIPTPVQFSEBT

Relatório e Contas | Annual Report and Accounts | 2021 119


(d) Associadas (d) Associates
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120 Relatório e Contas | Annual Report and Accounts | 2021


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Moeda / Currency 31-12-2021 31-12-2020


USD 72,27 92,04
EUR 63,83 74,90
ZAR 4,02 5,11

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valor.

Relatório e Contas | Annual Report and Accounts | 2021 121


7.2 Reconhecimento de juros e 7.2 Recognition of interest and
comissões commissions

7.2.1 Juros e rendimentos similares/ 7.2.1 Interest and similar income/


encargos similares expenses
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do serviço.

122 Relatório e Contas | Annual Report and Accounts | 2021


Banca electrónica: /FTUB SVCSJDB P #BODP Electronic banking:*OUIJTJUFN UIF#BOLSF-
SFHJTUB BT DPNJTTÜFT QSPWFOJFOUFT EBT DPSET DPNNJTTJPOT GSPN "5. USBOTBDUJPOT 
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nVYPTEFDBJYBDPOUSBUVBJT

Relatório e Contas | Annual Report and Accounts | 2021 123


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124 Relatório e Contas | Annual Report and Accounts | 2021


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NÏUPEPEBUBYBEFKVSPFGFDUJWB

Relatório e Contas | Annual Report and Accounts | 2021 125


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O objectivo do modelo é manter os activos para os fluxos Não O objectivo em manter o activo financeiro é de Não
No No
de caixa contractuias? receber fluxos de caixa contractuais da venda?
Is the purpose of the model to maintain assets for Is the purpose of maintaining the financial asset to
contractual cash flows? receive contractual cash flows from the sale?

Sim Sim
Yes Yes
Não
Os fluxos de caixa contractuais são pagamento exclusivo de capital e juros? No
Justo valor através de
Are contractual cash flows solely payment of principal and interest?
resultados
Sim Sim Fair value through profit
Yes Yes or loss
Não
A entidade utiliza a opção de justo valor para eliminar um mismatch contabilístico? No
Does the entity use the fair-value option to eliminate an accounting mismatch?

Não Não
No No
Sim
Custo Amortizado Justo valor através do Rendimento integral Yes
Amortised cost Fair value through comprehensive income

126 Relatório e Contas | Annual Report and Accounts | 2021


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128 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 129


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130 Relatório e Contas | Annual Report and Accounts | 2021


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B NFTNB QPMÓUJDB DPOUBCJMÓTUJDB EPT BDUJWPT
UBOHÓWFJT

Relatório e Contas | Annual Report and Accounts | 2021 131


7.10 Activos tangíveis (IAS 16) 7.10 Tangible assets (IAS 16)
0T BDUJWPT UBOHÓWFJT VUJMJ[BEPT QFMP #BODP OP 5IF UBOHJCMF BTTFUT VTFE CZ UIF CBOL JO UIF
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QPOÓWFMQBSBVTP

Moeda / Currency 31-12-2021 31-12-2020


USD 72,27 92,04
EUR 63,83 74,90
ZAR 4,02 5,11

0 #BODP FGFDUVB SFHVMBSNFOUF B BOÈMJTF EF 5IF #BOL SFHVMBSMZ BOBMZTFT UIF BEFRVBDZ PG
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132 Relatório e Contas | Annual Report and Accounts | 2021


EPT EP FYFSDÓDJP 0 #BODP SFWFSUF BT QFSEBT QFSJPE VQ UP UIF QSPEVDUJPO PG UIF BDRVJTJUJPO
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Relatório e Contas | Annual Report and Accounts | 2021 133


3DVVLYRVÀQDQFHLURV ,$6H,)56 7.12 Financial liabilities (IAS 32 and IFRS
9) 9)
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EBSTJNVMUBOFBNFOUFPQBTTJWP

134 Relatório e Contas | Annual Report and Accounts | 2021


7.13 Impostos sobre os lucros (IAS 12) 7D[HVRQSURÀWV ,$6
Imposto corrente Current tax
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SFTQFDUJWPBDUJWPPVQBTTJWP

Relatório e Contas | Annual Report and Accounts | 2021 135


0T JNQPTUPT TPCSF P SFOEJNFOUP DPSSFOUFT *ODPNFUBYFT DVSSFOUPSEFGFSSFE
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136 Relatório e Contas | Annual Report and Accounts | 2021


O valor das responsabilidades por serviços 5IF WBMVF PG QBTU TFSWJDF MJBCJMJUJFT JT EFUFS-
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do balanço. UFFT MFUUFSTPGDSFEJUBOEFOEPSTFNFOUT4VDI
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HFOUFT

Relatório e Contas | Annual Report and Accounts | 2021 137


7.17 Acções próprias (IAS 32) 7.17 Own shares (IAS 32)
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*OTUJUVJÎÍP

138 Relatório e Contas | Annual Report and Accounts | 2021


'BDF Ë EFUFSJPSBÎÍP EB DBSUFJSB EF DSÏEJUP B (JWFO UIF EFUFSJPSBUJPO JO UIF MPBOT BOE BE-
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& GBDF Ë OFDFTTJEBEF EF QSFWFOÎÍP BERVJSJV JO PSEFS UP NJOJNJTF UIF JNQBDUT "OE JO WJFX
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COVID-19.
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DVVRFLDGDVjDSOLFDomRGDVSROtWLFDV 8. Main estimates and interpretations
contabilísticas associated with the application of
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ber *NQBJSNFOU MPTTFT PO MPBOT BOE BDDPVOUT SF-
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UJBTBTTPDJBEBTËTPQFSBÎÜFTFNRVFTUÍP

Relatório e Contas | Annual Report and Accounts | 2021 139


" EFUFSNJOBÎÍP EB JNQBSJEBEF QPS BOÈMJTF 5IF JNQBJSNFOU CZ DPMMFDUJWF BOBMZTJT JT EF-
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PCTFSWÈWFJTBQBSUJSEFEBEPTEPNFSDBEP

140 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 141


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Nível 1 Nível 2 Nível 3


Level 1 Level 2 Level 3
Obrigações e outros títulos / Bonds and other securities
Bilhetes do Tesouro / Treasury bills - 3.947.499.570 -
Obrigações do Tesouro / Treasury bonds - 555.071.219 -
Derivados / Derivatives - 563.061.130 -
Outros Títulos / Other securities 135.263.620 54.463.791 -
135.263.620 5.120.095.710 -

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Nível 1 Nível 2 Nível 3


Level 1 Level 2 Level 3
Obrigações e outros títulos / Bonds and other securities
Bilhetes do Tesouro / Treasury bills - 2.717.967.664 -
Obrigações do Tesouro / Treasury bonds - 795.846.460 -
Títulos com acordo de recompra / Securities with repurchase agreement - 1.258.932.053 -
Outros Títulos / Other securities 91.302.944 97.398.065 -
91.302.944 4.870.144.242 -

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142 Relatório e Contas | Annual Report and Accounts | 2021


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9. Other notes to the consolidated and
9. Outras notas às contas consolidadas e individual accounts
individuais
9.1 Strict net interest income
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Juros e rendimentos similares / Interest and similar income
Juros de disponibilidades / Interest on cash balances 14 740 359 671 949 14 740 359 671 966
Juros de aplicações em instituições de crédito 2 803 985 297 2 337 257 985 2 803 985 297 2 337 257 985
Interest on investments in credit institutions
Juros de crédito a clientes / Interest on loans and advances to customers 11 020 233 520 10 421 827 349 11 047 156 021 10 449 951 560
Juros de activos financeiros / Interest on financial assets 4 801 979 932 3 448 107 554 4 801 979 932 3 448 107 554
- - - -
18 640 939 108 16 207 864 837 18 667 861 609 16 235 989 065
Juros e encargos similares / Interest and similar costs
Juros de recursos de outras instituições de crédito 19 629 116 484 640 19 629 116 484 640
Interest on deposits with other credit institutions 44 311 049 59 863 602 44 311 049 53 781 377
Juros de depósitos de clientes / Interest on customer deposits 4 795 063 299 4 531 850 597 4 795 063 402 4 531 850 597
Juros de recursos consignados / Interest on consigned resources 310 128 671 633 269 596 310 128 671 633 269 596
Juros de passivos financeiros / Interest on financial liabilities 103 293 154 146 540 334 103 293 154 146 540 334
Outros juros e encargos similares / Other interest and similar costs 54 554 366 86 216 427 71 896 508 107 141 176
5 326 979 655 5 458 225 196 5 344 321 900 5 473 067 720
13 313 959 453 10 749 639 641 13 323 539 709 10 762 921 345

Relatório e Contas | Annual Report and Accounts | 2021 143


9.2 Comissões líquidas associadas ao 9.2 Net fees associated with amortised
custo amortizado cost
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Comissões recebidas associadas ao custo amortizado
Commissions received associated with amortised cost
De crédito a clientes / Loans and advances to customers 130 540 681 130 026 928 130 540 681 130 026 928
De outras operações / Other operations - - - -
130 540 681 130 026 928 130 540 681 130 026 928
Comissões pagas associadas ao custo amortizado
Commissions paid associated with amortised cost
De crédito a clientes / Loans and advances to customers - - - -
De outras operações / Other operations 6 530 345 2 611 500 6 530 345 2 611 500
6 530 345 2 611 500 6 530 345 2 611 500
124 010 336 127 415 428 124 010 336 127 415 428

9.3 Rendimento líquido de taxas e 9.3 Net fee and commission income
comissões 5IJTJUFNJTCSPLFOEPXOBTGPMMPXT
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20

Rendimentos de taxas e comissões / Fee and commission income


Por garantias prestadas / For guarantees issued 310 521 841 285 852 858 310 521 841 285 852 858
Por serviços prestados / For services provided 491 179 058 476 980 943 491 179 279 476 980 943
Por operações realizadas por conta de terceiros/ For operations on behalf of third parties 73 527 475 40 134 254 73 527 475 40 134 254
Banca electrónica / Electronic banking 1 810 682 084 1 431 636 695 1 810 682 084 1 431 636 695
Comissões da Banca de Investimentos / Commissions from investment banking 49 829 301 51 880 483 49 829 301 51 880 483
Outros rendimentos de comissões / Other commissions income 604 879 383 270 041 974 604 879 383 270 045 837
3 340 619 142 2 556 527 207 3 340 619 363 2 556 531 070
Gastos com taxas e comissões / Fee and commission expenses
Por serviços prestados por terceiros / For services provided by third parties 2 517 551 8 711 783 2 485 108 8 692 244
Banca electrónica / Electronic banking 724 607 608 598 036 612 724 607 608 598 036 612
Comissões de correspondentes / Commissions of correspondent banks 92 048 529 75 829 419 92 048 529 75 829 419
Outros gastos com comissões / Other commission expenses 71 624 413 25 844 593 71 624 413 25 848 456
890 798 101 708 422 407 890 765 658 708 406 731
2 449 821 041 1 848 104 800 2 449 853 705 1 848 124 339

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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Ganhos em operações financeiras / Income from financial operations
Operações cambiais / Foreign exchange operations 333 000 582 677 251 006 585 631 333 000 582 781 251 006 585 308
Outras Operações / Other operations 13 934 917 13 101 666 13 934 917 13 101 666
333 014 517 594 251 019 687 297 333 014 517 698 251 019 686 974
Perdas em operações financeiras / Losses on financial operations
Operações cambiais / Foreign exchange operations 331 368 694 234 249 532 014 954 331 368 694 234 249 532 014 954
Outras Operações / Other operations 7 550 131 637 133 7 550 131 637 133
331 376 244 365 249 532 652 087 331 376 244 365 249 532 652 087
Resultados líquidos em operações financeiras 1 638 273 229 1 487 035 210 1 638 273 333 1 487 034 887
Net income from financial operations

144 Relatório e Contas | Annual Report and Accounts | 2021


9.5 Outros rendimentos operacionais 9.5 Other operating income
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Outros rendimentos operacionais / Other operating income
Despesas de expediente / Office supplies 248 254 391 219 540 738 248 254 391 219 540 738
Emissão de extractos,cheques / Issue of statements and cheques 7 641 765 8 044 082 7 641 765 8 044 082
Livro de cheque/caderneta poupança / Chequebooks/saving passbooks 128 078 280 130 549 265 128 078 280 130 549 265
Prestação de serviços diversos / Provision of miscellaneous services - 5 553 123 - 5 553 123
Reembolso de despesas / Reimbursement of expenses 126 830 748 143 436 066 126 830 748 143 436 066
Recuperação de crédito e Juros incobráveis / Recovery of credit and written-off interest 951 688 781 669 439 491 951 688 781 669 439 491
Outros rendimentos operacionais / Other operating income 533 238 968 503 657 440 505 079 377 480 093 340
1 995 732 933 1 680 220 205 1 967 573 342 1 656 656 105
Outros gastos operacionais / Other operating expenses
Quotizações e donativos / Subscriptions and donations 3 998 191 25 603 297 3 998 191 25 603 297
Impostos e taxas / Taxes and charges 11 165 562 21 902 106 9 402 557 19 270 613
Perdas em outros activos tangíveis / Losses on other tangible assets 5 476 065 36 320 821 5 476 065 36 320 821
Encerramento de contas / Account closures 229 413 424 175 275 804 229 413 424 175 275 804
Outros gastos operacionais / Other operating expenses 384 182 996 408 873 937 384 160 841 416 348 924
634 236 238 667 975 965 632 451 078 672 819 459
1 361 496 695 1 012 244 240 1 335 122 264 983 836 646

9.6 Gastos com pessoal 9.6 Staff costs


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Remuneração dos Órgãos de gestão e fiscalização / Remuneration paid to 233 300 119 212 380 510 233 300 119 212 254 450
Board of Directors and audit bodies
Remuneração dos empregados / Remuneration paid to employees 3 575 104 026 3 638 528 947 3 571 950 372 3 635 643 330
Encargos Sociais Obrigatórios / Mandatory social costs 157 226 615 170 885 420 157 084 924 170 654 995
Encargos Sociais facultativos / Optional social costs 275 361 697 207 998 199 275 361 697 207 985 821
Responsabilidades com pensões / Liabilities with pensions 39 105 000 27 488 000 39 105 000 27 488 000
Outros gastos com pessoal / Other staff costs 67 834 907 70 300 487 67 118 468 69 868 195
4 347 932 364 4 327 581 563 4 343 920 580 4 323 894 791

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Relatório e Contas | Annual Report and Accounts | 2021 145


Efectivos Permanent staff
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Dez-21/Dec-21 Dez-20/Dec-20
Média do período Final do período Média do período Final do período
Average for the period End of the period Average for the period End of the period
Quadros superiores / Senior managers 107 109 106 106
Outros quadros / Other managers 1 392 1 384 1 394 1 405
Administrativos / Administrative staff 1 169 1 177 1 271 1 235
Outros colaboradores / Other employees 43 42 48 45
2 711 2 712 2 819 2 791

9.7 Outros Gastos Administrativos 9.7 Other administrative expenses


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Fornecimentos de terceiros / External supplies
Água, energia e combustíveis / Water, energy and fuel 195 689 018 191 155 520 195 620 626 191 108 475
Material de consumo corrente / Consumables 119 843 194 126 267 374 119 843 194 126 267 374
Outros fornecimentos de terceiros / Other external supplies 26 779 499 52 807 487 26 779 499 52 807 487
342 311 711 370 230 381 342 243 319 370 183 336
Serviços de terceiros / External services
Informática / IT - - - -
Deslocações, estadias e representações / Travel, accommodation and 290 031 971 260 157 217 289 965 182 260 157 217
expense account items 67 738 178 41 368 931 67 738 178 41 368 931
Publicidade e edição de publicações / Advertising and publishing 140 760 316 136 455 127 140 760 316 136 455 127
Conservação e reparação / Maintenance and repair 416 842 064 356 131 164 416 363 037 355 423 495
Serviços de consultoria / Consultancy services 171 487 705 154 882 411 170 019 366 153 010 049
Serviços de limpeza / Cleaning services 75 378 517 66 194 084 75 378 517 66 194 084
Rendas e alugueres / Rents and leases 70 102 465 73 338 767 69 747 193 73 158 767
Comunicações e despesas de expedições / Communications and 839 390 488 762 713 642 839 390 488 762 713 642
shipping expenses
Segurança e Vigilância / Security and Surveillance 124 825 119 113 264 295 124 825 119 113 264 295
Transferência de fundos / Fund transfers 100 773 023 106 531 232 100 773 023 106 531 232
Formação / Training 39 836 358 47 751 927 39 836 358 47 751 927
Seguros / Insurance 47 673 884 49 938 041 47 673 884 49 938 041
Recrutamento / Recruitment - 84 240 - 84 240
Banco de dados / Database 38 740 944 40 791 080 38 740 944 40 791 080
Outros Serviços de Terceiros / Other external services 139 099 063 120 821 686 138 831 370 120 522 890
2 562 680 095 2 330 423 844 2 560 042 975 2 327 365 017
2 904 991 806 2 700 654 225 2 902 286 294 2 697 548 353

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146 Relatório e Contas | Annual Report and Accounts | 2021


9.8 Imparidade em activos 9.8 Impairment of assets
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Saldo em Constituições Reversões Utilizações Saldo em


Balance on /Reforços Reversals Usage Balance on
31.12.2020 Creation 31.12.2021
/Increase
Imparidade de crédito a clientes (Nota 9.15) 8 387 424 846 7 683 897 496 (5 451 264 785) 227 705 254) 9 392 352 303
Impairment of loans and advances to customers (Note 9.15)
Imparidade de aplicações em instituições de crédito (Nota 9.13) 656 623 808 763 (798 647) (227 042) 439 697
Impairment of investments in credit institutions (Note 9.13)
Imparidade de activos financeiros (Nota 9.14) 125 416 802 170 249 780 (100 832 065) (1 948 462) 192 886 055
Impairment of financial assets (Note 9.14)
Imparidade de activos tangíveis (Nota 9.19)
Impairment of tangible assets (Note 9.19)
Imóveis em uso / Properties in use 450 018 118 473 388 895 (433 074 060) (17 878 200) 472 454 753
Imparidade de activos não correntes detidos para venda (Nota 9.17)
Impairment of non-current assets held for sale (Note 9.17) - - 514 887 907
Imóveis / Properties 230 092 810 284 795 097 - - 12 994 729
Imparidade de activos intangíveis (Nota 9.20) - 12 994 729
Impairment of intangible assets (Note 9.20)
Imparidade de outros activos (Nota 9.22) 274 065 979 1 229 211 889 (107 941 668) (478 442 994) 916 893 206
Impairment of other assets (Note 9.22)
9 467 675 178 9 855 346 649 (6 093 911 225) 1 726 201 952) 11 502 908 650

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Saldo em Constituições Reversões Utilizações Saldo em


Balance on /Reforços Reversals Usage Balance on
31.12.2019 Creation 31.12.2020
/Increase
Imparidade de crédito a clientes (Nota 9.15) 5 965 845 348 4 289 016 527 (1 465 644 746) (401 792 283) 8 387 424 846
Impairment of loans and advances to customers (Note 9.15)
Imparidade de aplicações em instituições de crédito (Nota 9.13) 6 334 375 666 379 (30 965) (6 313 166) 656 623
Impairment of investments in credit institutions (Note 9.13)
Imparidade de activos financeiros (Nota 9.14) 83 214 210 46 194 450 (3 991 858) - 125 416 802
Impairment of financial assets (Note 9.14)
Imparidade de activos tangíveis (Nota 9.19)
Impairment of tangible assets (Note 9.19)
Imóveis em uso / Properties in use 721 498 865 (271 480 747) - 450 018 118
Imparidade de activos não correntes detidos para venda (Nota 9.17)
Impairment of non-current assets held for sale (Note 9.17)
Imóveis / Properties 221 591 675 330 000 000 (321 498 865) - 230 092 810
Imparidade de activos intangíveis (Nota 9.20) - - - - -
Impairment of intangible assets (Note 9.20)
Imparidade de outros activos (Nota 9.22) 137 904 834 145 361 145 - (9 200 000) 274 065 979
Impairment of other assets (Note 9.22)
6 414 890 442 5 532 737 366 (2 062 647 181) (417 305 449) 9 467 675 178

Relatório e Contas | Annual Report and Accounts | 2021 147


9.9 Impostos sobre os lucros 7D[HVRQSURÀWV

BANCO/BANK
Dez-21 Dez-20
Dec-21 Dec-20
Resultado Antes do Imposto (RAI) / Earnings Before Tax (EBT) 5 203 366 724 2 671 691 862
Imposto à taxa nominal / Tax at nominal rate 1 665 077 352 854 941 396
Correções fiscais / Tax adjustments
Reintegrações e amortizações não aceites como custos / Reintegrations and amortisations not accepted as costs 8 696 764 5 409 884
Provisões e perdas por imparidade não dedutíveis / Non-deductible provisions and impairment losses 568 462 252 348 088 388
Redução de valor de mercado de activos tangíveis de investimento / Reduction in the market value of investment tangible assets 91 134 431 2 720 363
Campanhas publicitárias / Advertising campaigns 644 022 3 907 476
Realizações de utilidade social não enquadráveis / Non-eligible social utility contributions 76 925 239 55 667 867
Donativos não aceites como custos / Donations not accepted as costs 9 959 433 3 625 193
IRPC / Corporate Income Tax 11 973 107 -
Impostos e encargos de responsabilidade de outrem / Taxes and third party contributions 9 912 838 25 667 066
Multas, coimas e outros encargos pela prática de infrações / Fines, penalties and other offence-related charges 10 600 17 961 630
Ajudas de custos / Allowances 768 375 410 553
Despesas de representação / Representation expenses 4 812 078 6 603 871
Combustíveis consumidos em viaturas não pertencentes ao banco / Fuel consumed in vehicles not belonging to the Bank 6 269 273 5 899 618
Encargos com viaturas ligeiras de passageiros / Expenses with light passenger vehicles 5 491 149 8 071 573
Correções relativas a exercícios anteriores / Adjustments for past years 77 197 566 44 309 472
Perdas extraordinárias / Extraordinary losses 11 640 696 48 038 290
Imposto retido s/ juros de BT, OT e permutas de liquidez / Interest-free withholding tax on treasury bills, 498 114 295 365 226 948
treasury bonds and liquidity swaps
Anulação de contas a receber / Write-off of accounts receivable 73 412 296 56 088 257
Encargos com estagiários / Costs with trainees 5 378 370 6 783 040
Reposições de provisões tributadas / Replacement of taxed provisions (329 178 096) (221 968 830)
Juros sobre BT, OT e permutas de liquidez / Interest on treasury bills, treasury bonds and liquidity swaps (2 433 074 283) (1 850 301 221)
Recuperação de juros anulado e encerramento de contas / Recovery of interest written-off and closure of accounts (16 548 366) (21 273 359)
Imposto efectivo a liquidar / Effective tax payable 347 079 390 (234 122 525)
Utilização de Prejuízos Fiscais / Use of tax losses (347 079 390) (234 122 525)
Imposto corrente / Current tax - -

5HVXOWDGRVSRUDFomR 9.10 Earnings per share


&TUBSVCSJDBUFNBTFHVJOUFDPNQPTJÎÍP 5IJTJUFNJTCSPLFOEPXOBTGPMMPXT

GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Resultado do Exercício (A) / Income for the year (A) 5 217 000 866 2 684 310 372 5 203 366 724 2 671 691 862
Número total de acções (B) / Total number of shares (B) 1 000 000 000 1 000 000 000 1 000 000 000 1 000 000 000
Número de acções próprias (C) / Number of own shares (C) 27 681 020 24 523 254 27 681 020 24 523 254
Número médio de acções excluindo as acções próprias( B-C) 972 318 980 975 476 746 972 318 980 975 476 746
Average number of shares excluding own shares (B-C)
Resultado por acção [A/(B-C)] / Earnings per share [A/(B-C)] 5,37 2,75 5,35 2,74

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148 Relatório e Contas | Annual Report and Accounts | 2021


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9.11 Cash and balances with central
9.11 Caixa e Disponibilidades em Bancos banks
Centrais 5IJTJUFNJTCSPLFOEPXOBTGPMMPXT
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Caixa / Cash 6 855 282 376 7 749 615 863 6 855 281 570 7 749 615 057
Depósitos no Banco de Moçambique / Cash balances with the Bank of Mozambique 15 195 354 271 27 302 826 775 15 195 354 271 27 302 826 775
22 050 636 647 35 052 442 638 22 050 635 841 35 052 441 832

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9.12 Disponibilidades Sobre Instituições institutions
de Crédito 5IJTJUFNJTCSPLFOEPXOBTGPMMPXT
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GRUPO/GROUP BANCO/BANK
31-Dez-19Dez-21 Dez-20 Dez-21 Dez-20
31-Dec-19Dec-21 Dec-20 Dec-21 Dec-20
Depósitos à ordem e outras disponibilidades
Demand deposits and other cash and equivalents
Em instituições de crédito no país / In credit institutions in Mozambique 3 559 3 660 - -
Em instituições de crédito no estrangeiro / In credit institutions abroad 7 876 122 037 8 292 690 482 7 876 122 037 8 292 690 482
7 876 125 596 8 292 694 142 7 876 122 037 8 292 690 482
Cheques a cobrar / Cheques pending settlement
Em instituições de crédito no país / In credit institutions in Mozambique 10 761 041 7 251 364 10 761 041 7 251 364
Em instituições de crédito no estrangeiro / In credit institutions abroad 25 763 845 31 074 531 25 763 845 31 074 531
36 524 886 38 325 895 36 524 886 38 325 895
7 912 650 482 8 331 020 037 7 912 646 923 8 331 016 377

Relatório e Contas | Annual Report and Accounts | 2021 149


9.13 Aplicações em Instituições de 9.13 Investments in credit institutions
Crédito 5IJTJUFNJTCSPLFOEPXOBTGPMMPXT
&TUBSVCSJDBUFNBTFHVJOUFDPNQPTJÎÍP

GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Aplicações em instituições de crédito no país
Loans and advances to credit institutions in Mozambique
Mercado monetário interbancário / Interbank money market 15 955 557 083 25 800 000 161 15 955 557 083 25 800 000 161
Empréstimos - curto prazo / Loans - short term 1 204 859 615 593 1 204 859 615 593
Empréstimos - médio e longo prazo / Loans - medium and long term 1 366 572 1 190 156 1 366 572 1 190 156
Depósitos / Deposits 169 149 500 198 485 000 169 149 500 198 485 000
Juros a receber / Interest receivable 84 321 601 7 693 935 84 321 601 7 693 935
16 211 599 615 26 007 984 845 16 211 599 615 26 007 984 845
Aplicações em instituições de crédito no estrangeiro
Investments in credit institutions abroad
Aplicações a muito curto prazo / Very short term investments - - - -
Depósitos / Deposits 16 163 150 572 9 598 169 646 16 163 150 572 9 598 169 646
Juros a receber / Interest receivable 4 008 361 4 871 738 4 008 361 4 871 738
16 167 158 933 9 603 041 384 16 167 158 933 9 603 041 384
Imparidade (Nota 9.8) / Impairment (Note 9.8) (439 697) (656 623) (439 697) (656 623)
32 378 318 851 35 610 369 606 32 378 318 851 35 610 369 606

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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Até 1 mês / Up to 1 month 24 585 304 570 31 743 769 670 24 585 304 570 31 743 769 670
Entre 1 e 3 meses / Between 1 and 3 months 5 553 294 960 3 616 809 737 5 553 294 960 3 616 809 737
Entre 3 meses e 1 ano / Between 3 months and 1 year 2 239 244 367 - 2 239 244 367 -
Entre 1 e 3 anos / Between 1 and 3 years - 248 635 126 - 248 635 126
Superior a 3 anos / More than 3 years 914 651 1 811 696 914 651 1 811 696
32 378 758 548 35 611 026 229 32 378 758 548 35 611 026 229
Imparidade (Nota 9.8) / Impairment (Note 9.8) (439 697) (656 623) (439 697) (656 623)
32 378 318 851 35 610 369 606 32 378 318 851 35 610 369 606

$FWLYRVÀQDQFHLURVDRFXVWR 9.14 Financial assets at amortised cost


amortizado / ao justo valor através do / at fair value through comprehensive
rendimento integral income
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150 Relatório e Contas | Annual Report and Accounts | 2021


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$FWLYRVÀQDQFHLURVDRFXVWRDPRUWL]DGR Financial assets at amortised cost


GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Instrumentos de Dívida / Debt instruments
Emitido por entidades nacionais / Issued by domestic entities
Obrigações do tesouro / Treasury Bonds 12 189 079 217 8 278 647 300 12 189 079 217 8 278 647 300
Bilhetes do tesouro / Treasury Bills 27 750 321 779 16 423 217 994 27 750 321 779 16 423 217 994
Emitido por entidades estrangeiras / Issued by foreign entities
Obrigações FAST FERRY / FAST FERRY bonds 58 526 888 104 665 976 58 526 888 104 665 976
Imparidade (Nota 9.8) / Impairment (Note 9.8) (192 886 055) (125 416 802) (192 886 055) (125 416 802)
39 805 041 829 24 681 114 468 39 805 041 829 24 681 114 468

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$FWLYRV ÀQDQFHLURV DR MXVWR YDORU DWUDYpV Financial assets at fair value through com-
do rendimento integral prehensive income
GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Instrumentos de Dívida / Debt instruments
Emitido por entidades nacionais / Issued by domestic entities
Obrigações do tesouro / Treasury Bonds 555 071 219 795 846 460 555 071 219 795 846 460
Bilhetes do tesouro / Treasury Bills 3 947 499 570 2 717 967 664 3 947 499 570 2 717 967 664
4 502 570 789 3 513 814 124 4 502 570 789 3 513 814 124
Outros títulos / Other securities
Acções / Shares 189 727 411 188 701 008 189 727 411 188 701 008
189 727 411 188 701 008 189 727 411 188 701 008
Imparidade (Nota 9.8) / Impairment (Note 9.8) - - - -
4 692 298 200 3 702 515 132 4 692 298 200 3 702 515 132

Relatório e Contas | Annual Report and Accounts | 2021 151


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Cedência com acordo de recompra / Transfer with repurchase agreement
Valor de aquisição / Acquisition value 563 456 719 1 248 145 990 563 456 719 1 248 145 990
563 456 719 1 248 145 990 563 456 719 1 248 145 990
Justo valor negativo / Negative fair value (395 589) 10 786 063 (395 589) 10 786 063
563 061 130 1 258 932 053 563 061 130 1 258 932 053

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$FWLYRVÀQDQFHLURVDRFXVWRDPRUWL]DGR Financial assets at amortised cost


GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Maturidade de 1 mês / Maturity – 1 month 963 799 190 8 934 062 892 963 799 190 8 934 062 892
Maturidade superior a 1 mês < 6 meses / Maturity > 1 month < 6 months 14 331 072 598 8 690 608 818 14 331 072 598 8 690 608 818
Maturidade superior a 6 meses < 12 meses / Maturity > 6 months < 12 months 13 257 516 474 2 033 008 406 13 257 516 474 2 033 008 406
Maturidade superior a 12 meses / Maturity > 12 months 11 445 539 622 5 148 851 154 11 445 539 622 5 148 851 154
39 997 927 884 24 806 531 270 39 997 927 884 24 806 531 270
Imparidade (Nota 9.8) / Impairment (Note 9.8) (192 886 055) (125 416 802) (192 886 055) (125 416 802)
39 805 041 829 24 681 114 468 39 805 041 829 24 681 114 468

$FWLYRV ÀQDQFHLURV DR MXVWR YDORU DWUDYpV Financial assets at fair value through com-
do rendimento integral prehensive income
GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Maturidade de 1 mês / Maturity – 1 month 392 864 433 715 267 172 392 864 433 715 267 172
Maturidade superior a 1 mês < 6 meses / Maturity > 1 month < 6 months 3 083 303 931 1 625 852 868 3 083 303 931 1 625 852 868
Maturidade superior a 6 meses < 12 meses / Maturity > 6 months < 12 months 558 615 054 603 560 841 558 615 054 603 560 841
Maturidade superior a 12 meses / Maturity > 12 months 657 514 782 757 834 251 657 514 782 757 834 251
4 692 298 200 3 702 515 132 4 692 298 200 3 702 515 132
Imparidade (Nota 9.8) / Impairment (Note 9.8) - - - -
4 692 298 200 3 702 515 132 4 692 298 200 3 702 515 132

152 Relatório e Contas | Annual Report and Accounts | 2021


9.15 Crédito a Clientes 9.15 Loans and advances to customers
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GRUPO/GROUP
Dez/Dec-21 Dez/Dec-20

Moeda Moeda Total Moeda Moeda Total


Nacional Estrangeira Nacional Estrangeira
Domestic Foreign Domestic Foreign
Currency currency Currency currency

Crédito a residentes
Loans and advances to residents
Empresas / Companies
Empréstimos / Loans 14 688 010 746 11 967 950 753 26 655 961 498 16 128 790 225 14 145 221 187 30 274 011 412
Créditos em conta corrente / Current account loans 2 345 816 688 1 704 238 136 4 050 054 824 2 124 837 828 2 549 725 183 4 674 563 011
Locação financeira - mobiliário / Leases - equipment 736 828 698 - 736 828 698 520 730 033 - 520 730 033
Locação financeira - imobiliário / Leases – property 2 917 673 546 - 2 917 673 546 2 738 037 301 - 2 738 037 301
Cartões de crédito / Credit cards 172 079 082 - 172 079 082 145 579 160 - 145 579 160
Desconto de letras e livranças 237 214 030 252 860 747 490 074 777 480 246 925 - 480 246 925
Discounted bills and promissory notes
Desobertos bancários / Bank overdrafts 454 096 915 353 994 796 808 091 710 858 630 878 409 223 492 1 267 854 370
21 551 719 705 14 279 044 431 35 830 764 136 22 996 852 350 17 104 169 862 40 101 022 212
Particulares / Individual customers
Habitação / Housing 1 844 853 762 158 929 694 2 003 783 456 2 009 027 494 218 314 169 2 227 341 663
Consumo / Consumption 19 537 902 976 10 890 248 19 548 793 224 15 158 947 678 18 280 350 15 177 228 028
Outros créditos / Other loans 1 497 374 292 - 1 497 374 292 1 777 335 326 - 1 777 335 326
22 880 131 030 169 819 942 23 049 950 972 18 945 310 498 236 594 519 19 181 905 017
44 431 850 735 14 448 864 374 58 880 715 108 41 942 162 848 17 340 764 381 59 282 927 229
Juros a receber, líquidos de rendimentos diferidos 1 501 753 745 139 072 775 1 640 826 520 1 382 080 480 114 672 577 1 496 753 057
Interest receivable, net of deferred income
60 521 541 628 60 779 680 286
Comissões associadas ao custo amortizado (líquidas) (85 333 534) (26 246 870) (111 580 404) (91 797 422) (39 941 258) (131 738 680)
Commissions associated with amortised cost (net)
Crédito e juros vencidos / Overdue credit and interest 14 273 935 252 607 665 532 14 881 600 784 14 568 589 685 262 124 920 14 830 714 605
Imparidade (Nota 9.8) / Impairment (9.8) (9 392 352 303) (8 387 424 846)
65 899 209 705 67 091 231 365

Relatório e Contas | Annual Report and Accounts | 2021 153


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BANCO/BANK
Dez/Dec-21 Dez/Dec-20

Moeda Moeda Total Moeda Moeda Total


Nacional Estrangeira Nacional Estrangeira
Domestic Foreign Domestic Foreign
Currency currency Currency currency

Crédito a residentes
Loans and advances to residents
Empresas / Companies
Empréstimos / Loans 14 688 010 746 11 967 950 753 26 655 961 498 16 128 790 225 14 145 221 187 30 274 011 412
Créditos em conta corrente / Current account loans 2 522 479 994 1 704 238 136 4 226 718 130 2 317 179 406 2 549 725 183 4 866 904 589
Locação financeira - mobiliário / Leases - equipment 736 828 698 - 736 828 698 520 730 033 - 520 730 033
Locação financeira - imobiliário / Leases – property 2 917 673 546 - 2 917 673 546 2 738 037 301 - 2 738 037 301
Cartões de crédito / Credit cards 172 079 082 - 172 079 082 145 579 160 - 145 579 160
Desconto de letras e livranças 237 214 030 252 860 747 490 074 777 480 246 925 - 480 246 925
Discounted bills and promissory notes
Desobertos bancários / Bank overdrafts 454 096 915 353 994 796 808 091 710 858 630 878 409 223 492 1 267 854 370
21 728 383 011 14 279 044 431 36 007 427 442 23 189 193 928 17 104 169 862 40 293 363 790
Particulares / Individual customers
Habitação / Housing 1 844 853 762 158 929 694 2 003 783 456 2 009 027 494 218 314 169 2 227 341 663
Consumo / Consumption 19 537 902 976 10 890 248 19 548 793 224 15 158 947 678 18 280 350 15 177 228 028
Outros créditos / Other loans 1 497 374 292 - 1 497 374 292 1 777 335 326 - 1 777 335 326
22 880 131 030 169 819 942 23 049 950 972 18 945 310 498 236 594 519 19 181 905 017
44 608 514 041 14 448 864 374 59 057 378 414 42 134 504 426 17 340 764 381 59 475 268 807
Juros a receber, líquidos de rendimentos diferidos
Interest receivable, net of deferred income 1 502 696 374 139 072 775 1 641 769 149 1 383 739 035 114 672 577 1 498 411 612
60 699 147 563 60 973 680 419
Comissões associadas ao custo amortizado (líquidas) (85 333 534) (26 246 870) (111 580 404) (91 797 422) (39 941 258) (131 738 680)
Commissions associated with amortised cost (net)
Crédito e juros vencidos / Overdue credit and interest 14 273 935 252 607 665 532 14 881 600 784 14 568 589 685 262 124 920 14 830 714 605
Imparidade (Nota 9.8) / Impairment (9.8) (9 392 352 303) (8 387 424 846)
66 076 815 640 67 285 231 498

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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Agricultura e Pescas / Agriculture and fisheries 1 345 405 020 1 805 350 323 1 345 405 020 1 805 350 323
Indústria / Industry 826 201 275 2 225 462 377 826 201 275 2 225 462 377
Energia / Energy 3 326 822 382 4 247 026 585 3 326 822 382 4 247 026 585
Construção / Construction 7 053 158 215 8 923 960 799 7 053 158 215 8 923 960 799
Hotelaria e Turismo / Hotels and tourism 1 967 914 635 1 839 071 883 1 967 914 635 1 839 071 883
Comércio e Serviços / Commerce and services 12 463 095 197 11 792 842 867 12 463 095 197 11 792 842 867
Transportes / Transport 11 135 957 957 10 705 524 394 11 135 957 957 10 705 524 394
Instituições Financeiras não monetárias / Non-monetary financial institutions 196 691 093 214 845 649 196 691 093 214 845 649
Particulares / Individual customers 27 651 444 295 24 371 786 500 27 651 444 295 24 371 786 500
Outros / Other 7 795 625 822 7 987 770 457 7 972 289 128 8 180 112 035
73 762 315 892 74 113 641 834 73 938 979 198 74 305 983 412
Juros a receber, líquidos de rendimentos diferidos
Interest receivable, net of deferred income 1 640 826 520 1 496 753 057 1 641 769 149 1 498 411 612
Comissões associadas ao custo amortizado (líquidas) (111 580 404) (131 738 680) (111 580 404) (131 738 680)
Commissions associated with amortised cost (net)
Imparidade (Nota 9.8) / Impairment (9.8) (9 392 352 303) (8 387 424 846) (9 392 352 303) (8 387 424 846)
65 899 209 705 67 091 231 365 66 076 815 640 67 285 231 498

154 Relatório e Contas | Annual Report and Accounts | 2021


&NEF%F[FNCSPEFFEF%F[FN- 0O%FDFNCFSBOE%FDFNCFS 
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Até três meses / Up to three months 3 973 953 930 6 252 695 359 3 973 953 930 6 252 695 359
Superior a três meses e inferior a um ano / More than three months and less than a year 3 318 181 949 8 378 322 851 3 495 787 884 8 572 322 984
Superior a um ano e inferior a cinco anos / More than a year and less than five years 28 740 971 888 24 045 539 458 28 740 971 888 24 045 539 458
Superior a cinco anos / More than five years 24 488 433 860 22 103 122 618 24 488 433 860 22 103 122 618
60 521 541 627 60 779 680 286 60 699 147 562 60 973 680 419

/P NFTNP QFSÓPEP  B BOUJHVJEBEF EP DSÏEJUP *O UIF TBNF QFSJPE  UIF TFOJPSJUZ PG PWFSEVF
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Até três meses / Up to three months 4 435 475 175 5 112 570 478 4 435 475 175 5 112 570 478
De três a seis meses / From three to six months 1 127 976 829 216 959 919 1 127 976 829 216 959 919
De seis meses a um ano / From six months to one year 609 639 933 1 125 190 268 609 639 933 1 125 190 268
De um a três anos / From one to three years 7 913 158 040 8 171 151 917 7 913 158 040 8 171 151 917
Mais de três anos / More than three years 795 350 808 204 842 023 795 350 808 204 842 023
14 881 600 785 14 830 714 605 14 881 600 785 14 830 714 605

9.16 Investimentos Financeiros 9.16 Financial investments


&NEF%F[FNCSPEFFEF%F[FN- 0O%FDFNCFSBOE%FDFNCFS 
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GRUPO/GROUP BANCO/BANK
Dez/Dec-21 Dez/Dec-20 Dez/Dec-21 Dez/Dec-20
Tipo Participação Valor Participação Valor Participação Valor Participação Valor
Type Equity stake Amount Equity stake Amount Equity stake Amount Equity stake Amount
(%) (MZN) (%) (MZN) (%) (MZN) (%) (MZN)
Subsidiárias / Subsidiaries
BPI MOÇAMBIQUE Subsidiária / Subsidiary 100,00% 59 100,00% 59 100,00% 59 100,00% 59
IMOBCI, Lda Subsidiária / Subsidiary 10,00% 460 000 10,00% 460 000 10,00% 460 000 10,00% 460 000
SIMO, SA Participada / Invested enterprise - - 0,00% - - - 0,00% -
GCI,SARL Participada / Invested enterprise - - 0,00% - - - 0,00% -
460 059 460 059 460 059 460 059
Imparidade / Impairment
460 059 460 059 460 059 460 059
Ajustamentos de consolidação/Consolidation adjustments (460 059) (460 059) - -
- - 460 059 460 059

Relatório e Contas | Annual Report and Accounts | 2021 155


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IMOBCI, Limitada,DPOTUJUVÓEBFNEF'F- IMOBCI, Limitada JODPSQPSBUFEPO'FCSV-


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DPEF.PÎBNCJRVF bique.

156 Relatório e Contas | Annual Report and Accounts | 2021


5FN B TVB TFEF FN .BQVUP  OB 3VB EPT *UTSFHJTUFSFEPGmDFJTBU3VBEPT%FTQPSUJTUBT 
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de MZN 12.165.083,00.
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NBUFSJBMJ[BÎÍP 9.17 Non-current assets held for sale
5IJTJUFNSFDPSETUIFQSPQFSUJFTUIBUXFSFPC-
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venda FTUBCMJTIFEJO*'340O%FDFNCFS
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&NEF%F[FNCSPEFFEF%F[FN-
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TFHVJOUFGPSNB

GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Valor Bruto / Gross amount
Início do período / Start of the period 1 582 646 908 2 712 638 207 1 582 646 908 2 712 638 207
Aquisições / Acquisitions - 485 458 830 - 485 458 830
Alienações e abates / Disposals and write-offs (55 984 849) (263 418 215) (55 984 849) (263 418 215)
Reclassificações / Reclassifications 166 106 375 (1 352 031 914) 166 106 375 (1 352 031 914)
1 692 768 434 1 582 646 908 1 692 768 434 1 582 646 908
Imparidade (Nota 9.8) / Impairment (Note 9.8) (514 887 907) (230 092 810) (514 887 907) (230 092 810)
Quantia escriturada / Book value 1 177 880 527 1 352 554 098 1 177 880 527 1 352 554 098

Relatório e Contas | Annual Report and Accounts | 2021 157


9.18 Propriedades de Investimento 9.18 Investment properties
"SVCSJDB1SPQSJFEBEFTEF*OWFTUJNFOUPBQSF- 5IFJUFNJOWFTUNFOUQSPQFSUJFTTIPXFEUIFGPM-
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%F[FNCSPEFFEF%F[FNCSPEF DFNCFSBOE%FDFNCFS


GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Valor Bruto / Gross amount
Início do período / Start of the period 1 316 534 663 471 694 659 1 006 122 182 161 282 178
Aquisições / Acquisitions - - - -
Alienações e abates / Disposals and write-offs (341 218 094) - (341 218 094) -
Reclassificações / Reclassifications 211 464 658 844 840 004 211 464 658 844 840 004
1 186 781 227 1 316 534 663 876 368 746 1 006 122 182
Depreciação acumulada / Accumulated depreciation
Início do período / Start of the period 104 476 131 54 720 128 67 573 747 24 025 994
Depreciacão do período / Depreciation for the period 86 893 468 35 334 611 82 050 583 29 126 361
Alienações e abates / Disposals and write-offs (19 281 419) - (19 281 419) -
Reclassificações / Reclassifications (49 210 884) 14 421 392 (49 210 884) 14 421 392
122 877 296 104 476 131 81 132 027 67 573 747
Quantia escriturada / Book value 1 063 903 931 1 212 058 532 795 236 719 938 548 435
Os rendimentos provenientes destas propriedades encontram-se registados na rubrica Outros Resultados de Exploração (Nota 9.5).
Income from these properties is recorded under other operating income (Note 9.5).

9.19 Propriedades e equipamentos e 9.19 Property and equipment and assets


activos de direito de uso under right of use
&NEF%F[FNCSPEFFEF%F[FN- 0O%FDFNCFSBOE%FDFNCFS 
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Imóveis em uso / Property for own use 5 904 355 883 5 771 232 436 5 897 535 835 5 764 412 388
Activos do direito de uso / Assets under right of use 1 236 354 707 1 439 691 531 1 439 641 852 1 642 978 676
Equipamento / Equipment
Mobiliário e material / Furniture and material 445 131 230 434 355 845 444 458 910 433 683 525
Máquinas e ferramentas / Machines and tools 136 047 409 120 380 877 136 047 409 120 380 877
Equipamento informático / IT equipment 1 887 703 172 1 755 580 354 1 885 057 480 1 752 934 662
Instalações interiores / Interior installations 12 320 903 12 320 903 12 320 903 12 320 903
Veículos / Vehicles 466 358 094 410 846 458 455 417 802 399 906 166
Equipamento de segurança / Security equipment 376 553 492 373 666 172 376 553 492 373 666 172
Outros equipamentos / Other equipment 1 557 668 576 1 425 832 689 1 556 000 402 1 424 164 515
Outros activos tangíveis / Other tangible assets 12 564 881 1 066 008 254 12 564 881 1 066 008 254
Activos em curso / Assets in progress 673 636 114 764 312 069 308 956 985 701 632 939
12 708 694 461 13 574 227 588 12 524 555 951 13 692 089 077
Depreciação acumulada / Accumulated depreciation (5 354 817 321) (4 817 056 681) (5 432 996 796) (4 861 942 841)
Imparidade acumulada / Accumulated impairment (472 454 753) (450 018 118) (472 454 753) (450 018 118)
6 881 422 387 8 307 152 789 6 619 104 402 8 380 128 118

158 Relatório e Contas | Annual Report and Accounts | 2021


0 NPWJNFOUP PDPSSJEP OBT QSPQSJFEBEFT F 5IF WBSJBUJPOT JO UIF (SPVQT QSPQFSUJFT BOE
FRVJQBNFOUPT F BDUJWPT EF EJSFJUP EF VTP EP FRVJQNFOUBOEBTTFUTVOEFSSJHIUPGVTFEVSJOH
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Imóveis em Equipamento Outros Activos em Activos do Total


uso Equipment activos curso direito de uso
Properties for tangíveis Assets in Assets under
own use Other progress right of use
tangible
assets

Custo / Cost
1 de Janeiro de 2020 / 1 January 2020 5 599 983 370 4 345 502 112 452 745 729 781 435 377 537 630 491 11 717 297 079
Aquisições / Acquisitions 9 658 813 57 332 744 - 451 589 823 902 061 040 1 420 642 420
Alienações e abates / Disposals and write-offs/downs (34 392 678) (136 502 871) - - - (170 895 549)
Reclassificações / Reclassifications 4 228 385 (33 607 463) 613 262 525 23 300 191 - 607 183 638
Transferências / Transfers 191 754 546 300 258 776 - (492 013 322) - -
31 de Dezembro de 2020 / 31 December 2020 5 771 232 436 4 532 983 298 1 066 008 254 764 312 069 1 439 691 531 13 574 227 588
Aquisições / Acquisitions - 28 056 446 - 763 489 669 - 791 546 115
Alienações e abates / Disposals and write-offs/downs - (43 066 965) - - - (43 066 965)
Reavaliações / Revaluations - - - - (46 932 212) (46 932 212)
Reclassificações / Reclassifications 48 158 970 (5 720 000) (1 441 306 758) (11 807 665) (156 404 612) (1 567 080 065)
Transferências / Transfers 84 964 477 369 530 097 387 863 385 (842 357 959) - -
31 de Dezembro de 2021 / 31 December 2021 5 904 355 883 4 881 782 876 12 564 881 673 636 114 1 236 354 707 12 708 694 461

Depreciação Acumulada / Accumulated depreciation


1 de Janeiro de 2020 / 1 January 2020 871 413 644 3 147 152 982 21 736 034 - 166 814 505 4 207 117 165
Depreciação do exercício / Depreciation for period 125 055 718 255 086 256 - - 346 559 298 726 701 272
Imparidade do período / Impairment for the period 200 000 000 - 250 018 118 - - 450 018 118
Alienações e abates / Disposals and write-offs/downs - (106 121 756) - - - (106 121 756)
Reclassificações / Reclassifications 2 150 693 84 492 267 - - (97 282 960) (10 640 000)
31 de Dezembro de 2020 / 31 December 2020 1 198 620 055 3 380 609 749 271 754 152 - 416 090 843 5 267 074 799
Depreciação do exercício / Depreciation for period 125 364 359 387 291 254 - - 202 819 325 715 474 937
Imparidade do período / Impairment for the period 272 454 753 - (250 018 118) - - 22 436 635
Alienações e abates / Disposals and write-offs/downs - (41 343 395) - - - (41 343 395)
Reavaliações / Revaluations - - - - (91 553 033) (91 553 033)
Reclassificações / Reclassifications (4 353) 1 469 528 - - (46 283 044) (44 817 870)
Transferências / Transfers - - - - - -
31 de Dezembro de 2021 / 31 December 2021 1 596 434 813 3 728 027 136 21 736 034 - 481 074 091 5 827 272 074

Valor Líquido / Net amount


31 de Dezembro de 2021 / 31 December 2021 4 307 921 069 1 153 755 740 (9 171 153) 673 636 114 755 280 617 6 881 422 387
31 de Dezembro de 2020 / 31 December 2020 4 572 612 381 1 152 373 549 794 254 102 764 312 069 1 023 600 688 8 307 152 789

Relatório e Contas | Annual Report and Accounts | 2021 159


0 NPWJNFOUP PDPSSJEP OBT QSPQSJFEBEFT F 5IF WBSJBUJPOT JO UIF #BOLT QSPQFSUJFT BOE
FRVJQBNFOUPT F BDUJWPT EF EJSFJUP EF VTP FRVJQNFOUBOEBTTFUTVOEFSSJHIUPGVTFEVSJOH
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Imóveis em Equipamento Outros Activos em Activos do Total


uso Equipment activos curso direito de uso
Properties for tangíveis Assets in Assets under
own use Other progress right of use
tangible
assets

Custo / Cost
1 de Janeiro de 2020 / 1 January 2020 6.033.344.170 4.329.575.634 12.564.881 568.313.621 537.630.491 1.481.428.797
Aquisições / Acquisitions 9.658.813 57.332.744 - 602.032.450 - 669.024.007
Alienações e abates / Disposals and write-offs/downs (34.392.678) (136.502.871) - - - (170.895.549)
Reclassificações / Reclassifications (435.952.463) (33.607.463) 1.053.443.373 23.300.191 1.105.348.185 1.712.531.823
Transferências / Transfers 191.754.546 300.258.776 - (492.013.322) - -
31 de Dezembro de 2020 / 31 December 2020 5.764.412.388 4.517.056.820 1.066.008.254 701.632.940 1.642.978.676 13.692.089.078
Aquisições / Acquisitions - 28.056.446 - 461.489.669 - 489.546.115
Alienações e abates / Disposals and write-offs/downs - (43.066.965) - - - (43.066.965)
Reavaliações / Revaluations - - - - (46.932.212) (46.932.212)
Reclassificações / Reclassifications 48.158.970 (5.720.000) (1.441.306.758) (11.807.665) (156.404.612) (1.567.080.065)
Transferências / Transfers 84.964.477 369.530.097 387.863.385 (842.357.959) - -
31 de Dezembro de 2021 / 31 December 2021 5.897.535.835 4.865.856.398 12.564.881 308.956.985 1.439.641.852 12.524.555.951

Depreciação Acumulada / Accumulated depreciation


1 de Janeiro de 2020 / 1 January 2020 876.146.387 3.143.513.548 - - 166.814.505 4.186.474.439
Depreciação do exercício / Depreciation for period 123.805.375 254.893.655 - - 380.045.213 758.744.243
Imparidade do período / Impairment for the period 200.000.000 - 250.018.118 - - 450.018.118
Alienações e abates / Disposals and write-offs/downs - (106.121.756) - - - (106.121.756)
Reclassificações / Reclassifications 2.150.693 84.492.267 - - (63.797.045) 22.845.915
31 de Dezembro de 2020 / 31 December 2020 1.202.102.455 3.376.777.714 250.018.118 - 483.062.673 5.311.960.960
Depreciação do exercício / Depreciation for period 125.364.359 386.075.175 - - 236.305.240 747.744.773
Imparidade do período / Impairment for the period 272.454.753 - (250.018.118) - - 22.436.635
Alienações e abates / Disposals and write-offs/downs - (40.319.916) - - - (40.319.916)
Reavaliações / Revaluations - - - - (91.553.033) (91.553.033)
Reclassificações / Reclassifications (4.353) 1.469.528 - - (46.283.044) (44.817.870)
31 de Dezembro de 2021 / 31 December 2021 1.599.917.213 3.724.002.501 - - 581.531.836 5.905.451.549

Valor Líquido / Net amount


31 de Dezembro de 2021 / 31 December 2021 4.297.618.622 1.141.853.897 12.564.881 308.956.985 858.110.017 6.619.104.402
31 de Dezembro de 2020 / 31 December 2020 4.562.309.933 1.140.279.106 815.990.136 701.632.940 1.159.916.003 8.380.128.118

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2021 2020
Em 1 de Janeiro/ At 1 January 1 219 755 845 410 680 163
Adições / Additions - 1 105 348 185
Acréscimo de juros / Accrued interest 64 052 664 78 289 200
Pagamentos / Payments (299 010 994) (374 561 703)
Em 31 de Dezembro / On 31 December 984 797 515 1 219 755 845

160 Relatório e Contas | Annual Report and Accounts | 2021


9.20 Activos intangíveis 9.20 Intangible assets
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Sistema automático de tratamento de dados / Automatic data processing system 771 148 467 703 598 569 770 555 884 703 005 986
Outros activos intangíveis / Other intangible assets 423 823 634 418 337 221 423 823 634 418 337 221
Activos intangíveis em curso / Intangible assets in progress 183 202 042 197 147 833 182 994 787 196 940 578
1 378 174 143 1 319 083 623 1 377 374 305 1 318 283 785
Amortizações / Depreciation (957 003 613) (807 304 924) (956 249 233) (806 602 809)
Imparidade acumulada / Accumulated impairment (12 994 729) - (12 994 729) -
408 175 801 511 778 699 408 130 343 511 680 976

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Sistema Outros activos Activos Total


automático de intangíveis intangíveis
tratamento Other em curso
de dados intangible Intangible
Automatic data assets assets
processing in progress
system

Custo / Cost
1 de Janeiro de 2020 / 1 January 2020 566 216 941 418 337 219 119 548 672 1 104 102 832
Aquisições / Acquisitions 77 754 043 - 116 102 804 193 856 847
Alienações e abates / Disposals and write-offs/downs - - - -
Reavaliações / Revaluations - - - -
Reclassificações / Reclassifications 59 627 585 - (38 503 641) 21 123 944
Transferências / Transfers - - - -
31 de Dezembro de 2020 / 31 December 2020 703 598 569 418 337 219 197 147 835 1 319 083 623
Aquisições / Acquisitions - - 56 850 869 56 850 869
Alienações e abates / Disposals and write-offs/downs - - - -
Reavaliações / Revaluations - - - -
Reclassificações / Reclassifications 59 980 741 5 486 415 (63 227 505) 2 239 651
Transferências / Transfers 7 569 157 - (7 569 157) -
31 de Dezembro de 2021 / 31 December 2021 771 148 467 423 823 634 183 202 042 1 378 174 143

Amortização e imparidade / Amortisation and impairment


1 de Janeiro de 2020 / 1 January 2020 428 737 589 321 962 977 - 750 700 566
Depreciação do exercício / Depreciation for period 27 197 635 48 769 601 - 75 967 236
Imparidade do período / Impairment for the period - - - -
Alienações e abates / Disposals and write-offs/downs (19 362 878) - - (19 362 878)
Reclassificações / Reclassifications - - - -
31 de Dezembro de 2020 / 31 December 2020 436 572 346 370 732 578 - 807 304 924
Amortização do período / Amortisation for the period 115 950 696 30 743 108 30 826 146 724 630
Imparidade (Nota 9.8) / Impairment (9.8) 12 994 729 - - 12 994 729
Reclassificações / Reclassifications 2 974 059 - - 2 974 059
Alienações / Disposals - - - -
31 de Dezembro de 2021 / 31 December 2021 568 491 830 401 475 686 30 826 969 998 342

Valor Líquido / Net amount


31 de Dezembro de 2021 / 31 December 2021 202 656 637 22 347 948 183 171 216 408 175 801
31 de Dezembro de 2020 / 31 December 2020 267 026 223 47 604 641 197 147 835 511 778 699

Relatório e Contas | Annual Report and Accounts | 2021 161


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Sistema Outros activos Activos Total


automático de intangíveis intangíveis
tratamento Other em curso
de dados intangible Intangible
Automatic data assets assets
processing in progress
system

Custo / Cost
1 de Janeiro de 2020 / 1 January 2020 565 524 278 418 337 219 119 548 672 1 103 410 169
Aquisições / Acquisitions 77 646 868 - 116 102 804 193 749 672
Alienações e abates / Disposals and write-offs/downs - - - -
Reavaliações / Revaluations - - - -
Reclassificações / Reclassifications 59 834 840 - (38 710 896) 21 123 944
Transferências / Transfers - - - -
31 de Dezembro de 2020 / 31 December 2020 703 005 986 418 337 219 196 940 580 1 318 283 785
Aquisições / Acquisitions - - 56 850 869 56 850 869
Alienações e abates / Disposals and write-offs/downs - - - -
Reavaliações / Revaluations - - - -
Reclassificações / Reclassifications 59 980 741 5 486 415 (63 227 505) 2 239 651
Transferências / Transfers 7 569 157 - (7 569 157) -
31 de Dezembro de 2021 / 31 December 2021 770 555 884 423 823 634 182 994 787 1 377 374 305

Amortização e imparidade / Amortisation and impairment


1 de Janeiro de 2020 / 1 January 2020 428 203 373 321 909 853 - 750 113 226
Depreciação do exercício / Depreciation for period 27 082 837 48 769 601 - 75 852 438
Imparidade do período / Impairment for the period - - - -
Alienações e abates / Disposals and write-offs/downs (19 362 855) - - (19 362 855)
Reclassificações / Reclassifications - - - -
31 de Dezembro de 2020 / 31 December 2020 435 923 355 370 679 454 - 806 602 809
Amortização do período / Amortisation for the period 115 929 257 30 743 108 - 146 672 365
Imparidade (Nota 9.8) / Impairment (9.8) 12 994 729 - - 12 994 729
Reclassificações / Reclassifications 2 974 059 - - 2 974 059
Alienações / Disposals - - - -
31 de Dezembro de 2021 / 31 December 2021 567 821 400,00 401 422 562,00 - 969 243 962,00

Valor Líquido / Net amount


31 de Dezembro de 2021 / 31 December 2021 202 734 484 22 401 072 182 994 787 408 130 343
31 de Dezembro de 2020 / 31 December 2020 267 082 631 47 657 765 196 940 580 511 680 976

162 Relatório e Contas | Annual Report and Accounts | 2021


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TFSDMBTTJmDBEPDPNPBDUJWPJOUBOHÓWFMDPN 9.21 Tax assets
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9.21 Activos por impostos


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Activos por impostos correntes / Current tax assets
IRPC a recuperar / IRPC rebate 482 011 411 446 567 339 471 950 559 445 886 900
Activos por impostos diferidos / Deferred tax assets
Por diferenças temporárias / Temporary differences 50 663 333 563 984 246 48 877 683 550 648 038
532 674 744 1 010 551 585 520 828 242 996 534 938

Relatório e Contas | Annual Report and Accounts | 2021 163


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UPT EJGFSJEPT EP (SVQP EVSBOUF PT FYFSDÓDJPT TFUT EVSJOH UIF ZFBST VOEFS BOBMZTJT XFSF BT
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GRUPO/GROUP
Por resultados Por fundos próprios
Dez-20 Profit and loss Own funds Dez-21
Dec-20 Gastos Rendimentos Aumentos Diminuições Dec-21
Expenses Income Increases Decreases

Activos por Impostos diferidos / Deferred tax assets


Justo valor de activos financeiros / Fair value of financial assets 14 371 996 - - 6 710 167 - 21 082 163
Remuneração de ganhos e perdas actuariais 54 304 960 - - - (26 509 440) 27 795 520
Remuneration of actuarial gains and losses
Imparidade de titulos - transição para a IFRS 9 3 448 327 - - - (3 448 327) -
Impairment of securities - transition to IFRS 9
Impar. de credito para entidade do estado - transição para a IFRS 9 478 522 755 - - - (478 522 755) -
Impairment of loan for state entity - transition to IFRS 9 1 785 650
Prejuízos fiscais / Tax losses 13 336 208 - (11 550 558) - -
563 984 246 - (11 550 558) 6 710 167 (508 480 522) 50 663 333

Por resultados Por fundos próprios


Dez-20 Profit and loss Own funds Dez-21
Dec-20 Gastos Rendimentos Aumentos Diminuições Dec-21
Expenses Income Increases Decreases

Activos por Impostos diferidos / Deferred tax assets


Justo valor de activos financeiros / Fair value of financial assets 14 829 485 - - - (457 489) 14 371 996
Remuneração de ganhos e perdas actuariais 27 795 520 - - 26 509 440 - 54 304 960
Remuneration of actuarial gains and losses
Imparidade de titulos - transição para a IFRS 9 3 448 327 - - - - 3 448 327
Impairment of securities - transition to IFRS 9
Impar. de credito para entidade do estado - transição para a IFRS 9 960 536 589 - - - (482 013 834) 478 522 755
Impairment of loan for state entity - transition to IFRS 9
Prejuízos fiscais / Tax losses 22 958 794 (9 622 586) - - - 13 336 208
1 029 568 715 (9 622 586) - 26 509 440 (482 471 323) 563 984 246

164 Relatório e Contas | Annual Report and Accounts | 2021


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BANCO/BANK
Por resultados Por fundos próprios
Dez-20 Profit and loss Own funds Dez-21
Dec-20 Gastos Rendimentos Aumentos Diminuições Dec-21
Expenses Income Increases Decreases

Activos por Impostos diferidos / Deferred tax assets


Justo valor de activos financeiros / Fair value of financial assets 14 371 996 - - 6 710 167 - 21 082 163
Remuneração de ganhos e perdas actuariais 54 304 960 - - - (26 509 440) 27 795 520
Remuneration of actuarial gains and losses
Imparidade de titulos - transição para a IFRS 9 3 448 327 - - - (3 448 327) -
Impairment of securities - transition to IFRS 9
Impar. de credito para entidade do estado - transição para a IFRS 9 478 522 755
Impairment of loan for state entity - transition to IFRS 9 - - - (478 522 755) -
550 648 038 - - 6 710 167 (508 480 522) 48 877 683

Por resultados Por fundos próprios


Dez-20 Profit and loss Own funds Dez-21
Dec-20 Gastos Rendimentos Aumentos Diminuições Dec-21
Expenses Income Increases Decreases

Activos por Impostos diferidos / Deferred tax assets


Justo valor de activos financeiros / Fair value of financial assets 14 829 485 - - - (457 489) 14 371 996
Remuneração de ganhos e perdas actuariais 27 795 520 - - 26 509 440 - 54 304 960
Remuneration of actuarial gains and losses
Imparidade de titulos - transição para a IFRS 9 3 448 327 - - - - 3 448 327
Impairment of securities - transition to IFRS 9
Impar. de credito para entidade do estado - transição para a IFRS 9 960 536 589 - - - (482 013 834) 478 522 755
Impairment of loan for state entity - transition to IFRS 9
1 006 609 921 - - 26 509 440 (482 471 323) 550 648 038

9.22 Outros Activos 9.22 Other assets


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Devedores e outras aplicações / Debtors and other assets
Devedores empresas do grupo / Debtors – Group companies - - 455 186 891 156 666 237
Outros devedores residentes / Other resident debtors 1 400 427 026 763 369 162 1 408 891 243 761 447 758
Devedores não residentes / Non-resident debtors 149 057 121 188 466 823 148 137 121 187 546 823
1 549 484 147 951 835 985 2 012 215 255 1 105 660 818
Rendimentos a receber / Income receivable
Outros rendimentos a receber / Other income receivable 56 949 424 36 671 500 56 949 424 36 671 500
56 949 424 36 671 500 56 949 424 36 671 500
Despesas com encargos diferidos / Deferred expenditure
Rendas / Rents 10 024 286 26 096 624 10 102 038 25 718 874
Seguros / Insurance 16 923 515 15 939 878 16 923 515 15 939 878
Outras despesas com encargos diferidos / Other deferred expenditure 125 651 794 164 384 452 125 651 794 164 384 452
152 599 595 206 420 954 152 677 347 206 043 204
Outras contas de regularização / Other offset accounts
Operações cambiais / Foreign exchange operations - - - -
Contas de compensação / Clearing accounts 2 680 445 546 1 696 314 013 2 680 445 546 1 696 314 013
Transferências / Transfers - - - -
Outras contas internas / Other internal accounts 618 884 194 565 312 784 617 879 194 564 303 984
3 299 329 740 2 261 626 797 3 298 324 740 2 260 617 997
Imparidade (9.8) / Impairment (Note 9.8) (921 499 496) (278 672 269) (916 893 206) (274 065 979)
4 136 863 410 3 177 882 967 4 603 273 560 3 334 927 540

Relatório e Contas | Annual Report and Accounts | 2021 165


9.23 Recursos de bancos centrais 9.23 Deposits from central banks
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Recursos de Bancos Centrais / Central Bank Resources
Empréstimos / Loans 202 960 096 209 685 776 202 960 096 209 685 776
Juros a pagar / Interest payable 511 324 484 640 511 324 484 640
203 471 420 210 170 416 203 471 420 210 170 416

9.24 Recursos de outras Instituições de 9.24 Deposits from other credit


Crédito institutions
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Recursos de instituições de crédito no pais / Deposits from credit institutions in Mozambique
Depositos / Deposits 294 048 143 215 449 988 294 048 143 215 449 988
Juros a pagar / Interest payable 22 266 893 34 713 453 22 266 893 34 713 453
- - - -
316 315 036 250 163 441 316 315 036 250 163 441
Recursos de instituições de credito no estrangeiro / Deposits from credit institutions abroad
Depósitos / Deposits 611 035 045 580 352 904 611 035 045 580 352 904
Empréstimos / Loans 203 247 890 238 497 054 203 247 890 238 497 054
Outros recursos / Other resources - - - -
Juros a pagar / Interest payable 8 093 472 8 133 497 8 093 472 8 133 497
822 376 407 826 983 455 822 376 407 826 983 455
1 138 691 443 1 077 146 896 1 138 691 443 1 077 146 896

9.25 Recursos de Clientes 9.25 Customer deposits


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Dez/Dec-21 Dez/Dec-20
Moeda Moeda Total Moeda Moeda Total
Nacional Estrangeira Nacional Estrangeira
Domestic Foreign Domestic Foreign
currency currency currency currency

Depósitos à ordem / Sight deposits 70 245 718 392 15 509 478 904 85 755 197 296 72 497 412 335 21 031 917 664 93 529 329 999
Depósitos com pré-aviso 48 564 987 38 713 158 87 278 145 50 946 416 47 499 036 98 445 452
Deposits requiring advance notice of withdrawal
Depósitos a prazo / Term deposits 40 171 956 698 19 462 809 151 59 634 765 849 37 279 188 094 19 132 344 873 56 411 532 967
Outros depósitos / Other deposits 557 436 402 - 557 436 402 1 241 250 652 - 1 241 250 652
Cheques e ordens a pagar 216 414 512 7 001 206 223 415 718 230 894 915 29 448 230 924 363
Cheques and orders payable
111 240 090 991 35 018 002 419 146 258 093 410 111 299 692 412 40 211 791 021 151 511 483 433
Juros a pagar / Interest payable 238 547 139 34 738 782 273 285 921 234 667 363 76 771 936 311 439 299
111 478 638 130 35 052 741 201 146 531 379 331 111 534 359 775 40 288 562 957 151 822 922 732

166 Relatório e Contas | Annual Report and Accounts | 2021


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Dez/Dec-21 Dez/Dec-20
Moeda Moeda Total Moeda Moeda Total
Nacional Estrangeira Nacional Estrangeira
Domestic Foreign Domestic Foreign
currency currency currency currency

Depósitos à ordem / Sight deposits 70 278 075 704 15 509 478 961 85 787 554 665 72 531 516 472 21 031 917 731 93 563 434 203
Depósitos com pré-aviso 48 564 987 38 713 158 87 278 145 50 946 416 47 499 036 98 445 452
Deposits requiring advance notice of withdrawal
Depósitos a prazo / Term deposits 40 171 956 698 19 462 809 151 59 634 765 849 37 279 188 094 19 132 344 873 56 411 532 967
Outros depósitos / Other deposits 557 436 402 - 557 436 402 1 241 250 652 - 1 241 250 652
Cheques e ordens a pagar 216 414 512 7 001 206 223 415 718 230 894 915 29 448 230 924 363
Cheques and orders payable
111 272 448 303 35 018 002 476 146 290 450 779 111 333 796 549 40 211 791 088 151 545 587 637
Juros a pagar / Interest payable 238 547 139 34 738 782 273 285 921 234 667 363 76 771 936 311 439 299
111 510 995 442 35 052 741 258 146 563 736 700 111 568 463 912 40 288 563 024 151 857 026 936

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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Recursos recebidos como colateral / Deposits received as collateral 557 436 403 238 099 003 557 436 403 238 099 003
557 436 403 238 099 003 557 436 403 238 099 003

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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Até 1 mês / Up to 1 month 36 694 745 378 29 485 317 794 36 694 745 378 29 485 317 794
Entre 1 e 3 meses / Between 1 and 3 months 8 977 312 250 12 222 831 837 8 977 312 250 12 222 831 837
Entre 3 meses e 1 ano / Between 3 months and 1 year 13 485 783 323 14 272 169 361 13 485 783 323 14 272 169 361
Entre 1 e 3 anos / Between 1 and 3 years 245 199 441 233 711 923 245 199 441 233 711 923
Superior 3 anos / More than 3 years 319 003 602 295 947 504 319 003 602 295 947 504
59 722 043 994 56 509 978 419 59 722 043 994 56 509 978 419

Relatório e Contas | Annual Report and Accounts | 2021 167


9.26 Recursos consignados 9.26 Consigned resources
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
USAID / USAID 12 631 089 12 631 089 12 631 089 12 631 089
Direcção Nacional do Tesouro / National Directorate of Treasury 470 000 000 1 224 800 000 470 000 000 1 224 800 000
ANE/Fundo de Estradas / ANE/Fundo de Estradas (Road Fund) 6 234 170 190 7 570 006 690 6 234 170 190 7 570 006 690
Outros / Other 17 065 051 15 326 057 17 065 051 15 326 057
6 733 866 330 8 822 763 836 6 733 866 330 8 822 763 836
Juros a pagar / Interest payable 23 772 969 39 111 701 23 772 969 39 111 701
6 757 639 299 8 861 875 537 6 757 639 299 8 861 875 537

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9.27 Passivos por impostos


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Passivos por impostos correntes / Current tax liabilities
IRPC a pagar / Corporate income tax 17 407 637 11 573 683 - -
Passivos por impostos diferidos / Deferred tax liabilities
Por diferenças temporárias / By temporary differences 19 689 370 14 706 534 19 689 370 14 706 534
37 097 007 26 280 217 19 689 370 14 706 534

168 Relatório e Contas | Annual Report and Accounts | 2021


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GRUPO/GROUP
Por resultados Por fundos próprios
Dez-20 Profit and loss Own funds Dez-21
Dec-20 Gasto Rendimento Aumento Diminuição Dec-21
Expenses Income Increase Decrease

Passivos por Impostos diferidos: / Deferred tax liabilities


Justo valor de activos financeiros / Fair value of financial assets 14 706 534 - - - (12 910 284) 1 796 250
Remensuração de ganhos e perdas actuariais - - - 17 893 120 - 17 893 120
Remeasurement of actuarial profit and loss
14 706 534 - - 17 893 120 (12 910 284) 19 689 370

Por resultados Por fundos próprios


Dez-19 Profit and loss Own funds Dez-20
Dec-19 Gasto Rendimento Aumento Diminuição Dec-20
Expenses Income Increase Decrease

Passivos por Impostos diferidos: / Deferred tax liabilities


Justo valor de activos financeiros / Fair value of financial assets 37 266 508 - - - (22 559 974) 14 706 534
Remensuração de ganhos e perdas actuariais - - - - - -
Remeasurement of actuarial profit and loss
37 266 508 - - - (22 559 974) 14 706 534

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BANCO/BANK
Por resultados Por fundos próprios
Dez-20 Profit and loss Own funds Dez-21
Dec-20 Gasto Rendimento Aumento Diminuição Dec-21
Expenses Income Increase Decrease

Passivos por Impostos diferidos: / Deferred tax liabilities


Justo valor de activos financeiros / Fair value of financial assets 14 706 534 - - - (12 910 284) 1 796 250
Remensuração de ganhos e perdas actuariais - - - 17 893 120 - 17 893 120
Remeasurement of actuarial profit and loss
14 706 534 - - 17 893 120 (12 910 284) 19 689 370

Por resultados Por fundos próprios


Dez-19 Profit and loss Own funds Dez-20
Dec-19 Gasto Rendimento Aumento Diminuição Dec-20
Expenses Income Increase Decrease

Passivos por Impostos diferidos: / Deferred tax liabilities


Justo valor de activos financeiros / Fair value of financial assets 37 266 508 - - - (22 559 974) 14 706 534
Remensuração de ganhos e perdas actuariais - - - - - -
Remeasurement of actuarial profit and loss
37 266 508 - - - (22 559 974) 14 706 534

Relatório e Contas | Annual Report and Accounts | 2021 169


9.28 Responsabilidades com pensões e 9.28 Liabilities with pensions and other
outros benefícios EHQHÀWV
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Número de Participantes / Participants
População Activa / Current employees 64 68 64 68
População Reformada / Retirees 4 4 4 4
68 72 68 72

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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Responsabilidades com serviços passados / Liabilities for past services 19 658 000 245 053 000 19 658 000 245 053 000
Responsabilidades com reformados / Liabilities to retirees 148 028 689 24 633 000 148 028 689 24 633 000
Responsabilidades com pensionistas / Liabilities to pensioners - - - -
Responsabilidades por serviços totais / Liabilities for total services 167 686 689 269 686 000 167 686 689 269 686 000
Custo do ano / Cost for period 39 105 000 19 707 000 39 105 000 19 707 000

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Dez/Dec-21 Dez/Dec-20
Taxa de crescimento salarial / Wages growth rate 5,00% 5,00%
Taxa de crescimento das pensões / Pensions growth rate 3,00% 3,00%
Taxa de desconto / Discount rate 13,25% 10,25%
Tábua de mortalidade / Mortality table TV – 73/77 TV – 73/77
Idade normal de reforma / Standard retirement age
Homens / Men 60 60
Mulheres / Women 55 55

170 Relatório e Contas | Annual Report and Accounts | 2021


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Responsabilidade em 01 de Janeiro / Liabilities at 1 January 269 686 000 161 773 000 269 686 000 161 773 000
Custo com serviço corrente / Current servicing cost 10 509 000 6 223 000 10 509 000 6 223 000
Custo com juros / Interest cost 28 596 000 21 265 000 28 596 000 21 265 000
Ganhos/perdas actuariais nas responsabilidades / Actuarial profit and loss on liabilities (52 471 000) 3 652 000 (52 471 000) 3 652 000
Pensões pagas pelo Fundo / Pensions paid by the Fund (2 417 000) (2 417 000) (2 417 000) (2 417 000)
Alteração da taxa de desconto / Change in discount rate (86 216 000) 79 190 000 (86 216 000) 79 190 000
Responsabilidade em 31 de Dezembro / Liabilities at 31 December 167 687 000 269 686 000 167 687 000 269 686 000

Relatório e Contas | Annual Report and Accounts | 2021 171


Análise de sensibilidade Sensitivity analysis
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Taxa de desconto (Ganhos) / Perdas actuarial


Discount rate Actuarial (Gains)/Losses
Valor / Value %
Aumento 1,0% / Increase 1,0% (19 434 593) -11,6%
Diminuição 1,0% / Decrease 1,0% 23 350 853 13,9%

Aumento 2,5% / Increase 2,5% (42 908 169) -25,6%


Diminuição 2,5% / Decrease 2,5% 68 042 802 40,6%

Aumento 5,0% / Increase 5,0% (71 275 269) -42,5%


Diminuição 5,0% / Decrease 5,0% 182 002 488 105,5%

9.29 Outros Passivos 9.29 Other liabilities


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Credores / Creditors
Fornecedores / Suppliers 197 223 021 278 521 513 197 223 021 278 521 513
Passivos de locação (IFRS 16) / Lease liabilities (IFRS 16) 860 345 353 1 064 998 409 984 797 515 1 219 755 845
Outros credores / Other creditors 19 335 989 13 921 798 19 335 989 13 921 798
Impostos retidos / Retained tax 192 721 236 194 094 930 191 673 390 193 341 248
1 269 625 599 1 551 536 650 1 393 029 915 1 705 540 404
Encargos a pagar / Costs payable
Gastos com pessoal / Employee costs 393 979 109 299 661 419 392 673 271 298 811 096
Rendas / Rents 2 184 870 14 204 792 2 414 870 14 434 793
Outros encargos a pagar / Other costs payable 2 177 395 988 1 491 443 057 2 175 366 857 1 472 400 576
2 573 559 967 1 805 309 268 2 570 454 998 1 785 646 465
Receitas com rendimentos diferidos / Deferred revenue
Outras receitas com rendimentos diferidos / Other deferred revenue 249 068 746 220 938 482 249 068 746 220 938 482
249 068 746 220 938 482 249 068 746 220 938 482
Outras contas de regularização / Other offset accounts
Contas de compensação / Clearing accounts 1 012 595 859 912 056 503 1 012 595 859 912 056 503
Outras contas Internas / Other internal accounts 3 521 902 576 3 944 603 117 3 521 902 572 3 944 603 117
4 534 498 435 4 856 659 620 4 534 498 431 4 856 659 620
8 626 752 747 8 434 444 020 8 747 052 090 8 568 784 971

172 Relatório e Contas | Annual Report and Accounts | 2021


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Provisões para garantias e compromissos
Provisions for guarantees and commitments
Em 1 de Janeiro / On January 1 64 741 045 54 758 421 64 741 045 54 758 421
Reforço / Reinforcement 87 437 246 9 982 624 87 437 246 9 982 624
Reversões / Reversals - - - -
Ajustamentos / Adjustments 765 310 - 765 310 -
152 943 601 64 741 045 152 943 601 64 741 045
Provisões para operações qualificadas
Provisions for qualified operations 12 929 655 12 929 655 12 929 655 12 929 655
Em 1 de Janeiro / On January 1 - - - -
Reforço / Reinforcement - - - -
Reversões / Reversals - - - -
Utilizações / Uses 12 929 655 12 929 655 12 929 655 12 929 655

Provisões diversas / Other provisions 349 045 500 253 218 669 349 045 500 253 218 669
Em 1 de Janeiro / On January 1 63 067 467 120 916 203 63 067 467 120 916 203
Reforço / Reinforcement (47 729 733) (40 000 000) (47 729 733) (40 000 000)
Reversões / Reversals (40 239 738) 14 910 628 (40 239 738) 14 910 628
Utilizações / Uses 324 143 497 349 045 500 324 143 497 349 045 500
490 016 752 426 716 200 490 016 752 426 716 200

Relatório e Contas | Annual Report and Accounts | 2021 173


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Provisões diversas: Other provisions:


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BFTTBEBUB

174 Relatório e Contas | Annual Report and Accounts | 2021


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9.31 Capital Social 9.31 Share capital


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Dez/Dec-21 Dez/Dec-21
Nº de % Valor Nº de % Valor
Acções Amount Acções Amount
Number Number
of shares of shares

Accionista / Shareholder
PARBANCA, SGPS, S.A. 510 000 000 51,00% 5 100 000 000 510 000 000 51,00% 5 100 000 000
BPI / BPI 356 731 952 35,67% 3 567 319 520 356 731 952 35,67% 3 567 319 520
CAIXA GERAL DE DEPÓSITOS, S.A. 105 074 967 10,51% 1 050 749 670 105 074 967 10,51% 1 050 749 670
BCI (Acções Próprias) / BCI (Treasury shares) 27 681 020 2,77% 276 810 200 24 523 254 2,45% 245 232 540
Outros / Other 512 061 0,05% 5 120 610 3 669 827 0,37% 36 698 270
1 000 000 000 100% 10 000 000 000 1 000 000 000 100% 10 000 000 000

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DPOUSPMBP#BODP DPOUSPMTUIF#BOL

Relatório e Contas | Annual Report and Accounts | 2021 175


9.32 Reservas e Resultados transitados 9.32 Reserves and retained earnings
0 NPWJNFOUP PDPSSJEP OP (SVQP EVSBOUF P 5IF WBSJBUJPOT JO UIF (SPVQ EVSJOH UIF QFSJPE
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Reserva legal Reservas Outras Resultados Total


Legal reserve de justo reservas e de ganhos
valor Resultados e perdas
Fair transitados actuariais
value Other reserves Actuarial
reserves and retained profit
earnings and loss
Saldo 1 de Janeiro 2020 / Balance at 1 de January 2020 2 546 241 205 47 678 676 3 093 377 972 14 582 752 5 701 880 605
Retenção de resultados 2019 / Retained earnings from 2019 518 117 779 - 1 584 341 581 - 2 102 459 360
Aumento do capital por incorporação das reservas - (46 967 782) 21 176 582 (56 332 560) (82 123 760)
Increase in capital from incorporation of reserves
Outras transacções / Other transactions 3 064 358 984 710 894 4 698 896 135 (41 749 808) 7 722 216 205
Saldo 31 de Dezembro 2020 / Balance at 31 December 2020 3 064 358 984 710 894 4 698 896 135 (41 749 808) 7 722 216 205
Saldo 1 de Janeiro 2021 / Balance at 1 de January 2021 400 753 779 - (38 366 137) - 362 387 642
Retenção de resultados 2020 / Retained earnings from 2020 - - (73 986 457) - (73 986 457)
Outras transacções / Other transactions - (41 693 458) 32 759 288 94 355 440 85 421 270
Saldo 31 de Dezembro 2021 / Balance at 31 December 2021 3 465 112 763 (40 982 564) 4 619 302 829 52 605 632 8 096 038 660

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Reserva legal Reservas Outras Resultados Total


Legal reserve de justo reservas e de ganhos
valor Resultados e perdas
Fair transitados actuariais
value Other reserves Actuarial
reserves and retained profit
earnings and loss
Saldo 1 de Janeiro 2020 / Balance at 1 de January 2020 2 545 098 228 47 678 676 3 090 071 390 14 582 748 5 697 431 042
Retenção de resultados 2019 / Retained earnings from 2019 518 117 779 - 1 611 633 841 - 2 129 751 620
Aumento do capital por incorporação das reservas - (46 967 782) - (56 332 560) (103 300 342)
Increase in capital from incorporation of reserves
Outras transacções / Other transactions 3 063 216 007 710 894 4 701 705 231 (41 749 812) 7 723 882 320
Saldo 31 de Dezembro 2020 / Balance at 31 December 2020 3 063 216 007 710 894 4 701 705 231 (41 749 812) 7 723 882 320
Saldo 1 de Janeiro 2021 / Balance at 1 de January 2021 400 753 779 - 485 880 358 - 886 634 137
Retenção de resultados 2020 / Retained earnings from 2020 - - (73 986 457) - (73 986 457)
Outras transacções / Other transactions - (41 693 458) - 94 355 440 52 661 982
Saldo 31 de Dezembro 2021 / Balance at 31 December 2021 3 463 969 786 (40 982 564) 5 113 599 132 52 605 628 8 589 191 982

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176 Relatório e Contas | Annual Report and Accounts | 2021


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9.33 Compromissos e Passivos Contingent liabilities


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Relatório e Contas | Annual Report and Accounts | 2021 177


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Passivos contingentes / Contingent liabilities
Créditos documentários / Documentary credit 489 068 008 2 084 907 786 489 068 008 2 084 907 786
489 068 008 2 084 907 786 489 068 008 2 084 907 786

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FNEF%F[FNCSPEFTÍPBTTFHVJOUFT

178 Relatório e Contas | Annual Report and Accounts | 2021


Accionistas Associadas Pessoal Chave Total
Shareholders Associates Key employees
Activo / Assets
Disponibilidades em Instituições de Crédito (i) / Cash balances at credit institutions (i) 1 681 948 426 - - 1 681 948 426
Aplicações em Instituições de Crédito (ii) / Investments in credit institutions (ii) 1 340 430 000 - - 1 340 430 000
Crédito (iii) / Credit (iii) - 176 663 306 575 364 045 752 027 351
Outros Devedores / Other debtors 1 117 456 606 614 - 456 607 731
3 022 379 543 633 269 920 575 364 045 4 231 013 508
Passivo / Liabilities
Recursos de Instituições de Crédito (iv) / Resources of credit institutions (iv) 610 824 248 - - 610 824 248
Recursos Consignados (v) / Consigned resources (v) 6 263 953 891 - - 6 263 953 891
Depósitos / Deposits 3 979 32 357 312 525 916 302 558 277 593
Outros Credores / Other creditors 739 480 852 124 682 162 - 864 163 014
7 614 262 970 157 039 474 525 916 302 8 297 218 746
Proveitos / Income
Juros / Interest 1 245 203 26 922 501 63 715 848 91 883 552
Comissões e Despesas / Commissions and expenses - 221 1 141 142 1 141 363
1 245 203 26 922 722 64 856 990 93 024 915
Custos / Costs
Juros / Interest 347 936 638 17 342 142 18 248 289 383 527 069
Comissões e Despesas / Commissions and expenses 33 833 303 - 900 983 34 734 286
381 769 941 17 342 142 19 149 272 418 261 355
Extrapatrimoniais / Off-balance sheet
Garantias Recebidas / Guarantees received 328 267 649 277 103 512 1 219 969 840 1 825 341 001
Garantias Prestadas / Guarantees issued 802 399 830 82 103 513 32 331 884 535 674
1 130 667 479 359 207 025 1 220 002 171 2 709 876 675
Crédito a Pessoal Chave inclui Crédito a Habitação, Consumo, Cartões de crédito, Garantias Prestadas, Créditos Documentários e outros créditos do Balanço.
Key staff loans include housing loans, consumer loans, credit cards, guarantees provided, documentary credits and other credits on the balance sheet.

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Relatório e Contas | Annual Report and Accounts | 2021 179


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Accionistas Associadas Pessoal Chave Total


Shareholders Associates Key employees
Activo / Assets
Disponibilidades em Instituições de Crédito (i) / Cash balances at credit institutions (i) 1 295 824 435 - - 1 295 824 435
Aplicações em Instituições de Crédito (ii) / Investments in credit institutions (ii) 2 022 300 000 - - 2 022 300 000
Crédito (iii) / Credit (iii) - 192 341 578 202 865 823 395 207 401
Outros Devedores / Other debtors 1 685 155 373 205 - 155 374 890
3 318 126 120 347 714 783 202 865 823 3 868 706 726
Passivo / Liabilities
Recursos de Instituições de Crédito (iv) / Resources of credit institutions (iv) 618 606 540 - - 618 606 540
Recursos Consignados (v) / Consigned resources (v) 7 570 006 690 - - 7 570 006 690
Depósitos / Deposits 8 351 34 104 137 654 331 686 688 444 174
Outros Credores / Other creditors 478 021 914 154 987 437 - 633 009 351
8 666 643 495 189 091 574 654 331 686 9 510 066 755
Proveitos / Income
Juros / Interest 8 362 750 34 206 436 21 385 374 63 954 560
Comissões e Despesas / Commissions and expenses - 3 863 173 196 177 059
8 362 750 34 210 299 21 558 570 64 131 619
Custos / Costs
Juros / Interest 673 606 746 20 924 749 3 172 619 697 704 114
Comissões e Despesas / Commissions and expenses 24 039 581 8 079 274 2 261 936 34 380 791
697 646 327 29 004 023 5 434 555 732 084 905
Extrapatrimoniais / Off-balance sheet
Garantias Recebidas / Guarantees received 164 029 425 332 103 512 2 038 572 529 2 534 705 466
Garantias Prestadas / Guarantees issued 273 933 219 82 103 512 11 184 107 367 220 838
437 962 644 414 207 024 2 049 756 636 2 901 926 304
Crédito a Pessoal Chave inclui Crédito a Habitação, Consumo, Cartões de crédito, Garantias Prestadas, Créditos Documentários e outros créditos do Balanço.
Key staff loans include housing loans, consumer loans, credit cards, guarantees provided, documentary credits and other credits on the balance sheet.

180 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 181


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Officer Hierarchical
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Corporative Chief Comissão
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Chief Risk (CE)
Officer Executive
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Reporte
Funcional
Functional Assuntos
Head of Risk Reporting Administrativos
Corporativo Affairs
Corporate Administrative
Head of Risk Head of Risk
(HoR)

182 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 183


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184 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 185


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186 Relatório e Contas | Annual Report and Accounts | 2021


([SRVLomRPi[LPDDR5LVFRGH&UpGLWRVHP Maximum exposure to credit risk without
WRPDUHPFRQVLGHUDomRTXDLVTXHU*DUDQWLDV taking into account any collateral
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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Caixa e Disponibilidades em Bancos Centrais 22 050 636 647 35 052 442 638 22 050 635 841 35 052 441 832
Cash and cash balances at central banks
Disponibilidades s/ Instituições de Crédito / Cash balances at credit institutions 7 912 650 482 8 331 020 037 7 912 646 923 8 331 016 377
Activos financeiros ao custo amortizado / Financial assets at amortized cost 39 805 041 829 24 681 114 468 39 805 041 829 24 681 114 468
Activos financeiros ao justo valor através do rendimento integral 5 255 359 330 4 961 447 185 5 255 359 330 4 961 447 185
Financial assets at fair value through comprehensive income
Empréstimos e adiantamentos a bancos / Loans and advances to banks 32 378 318 851 35 610 369 606 32 378 318 851 35 610 369 606
Empréstimos a clientes – Banca de Retalho
Loans and advances to customers retail banking
Empréstimos hipotecários / Mortgage loans 2 089 264 040 2 295 402 682 2 089 264 040 2 295 402 682
Vendas a prestações e locações financeiras / Instalment sales and leases 23 756 875 125 19 961 830 728 23 756 875 125 19 961 830 728
Empréstimos - Cartão / Loans - cards 446 303 288 439 779 260 446 303 288 439 779 260
Outros empréstimos e adiantamentos / Other loans and advances 12 481 328 488 13 753 545 381 12 481 328 488 13 753 545 381
Empréstimos a Clientes - Banca Empresarial e de Investimentos
Loans and advances to customers - coporate and investment banking
Empréstimos a Grandes Empresas / Loans to major enterprises 34 988 544 952 37 663 083 784 35 165 208 258 37 855 425 362

Exposições ao risco de crédito relativas a itens extrapatrimoniais:


Exposures to credit risk on off-balance sheet items:
- Cartas de crédito / Letters of creit and Financial guarantees 1 094 766 775 2 950 678 587 1 094 766 775 2 950 678 587
- Garantias financeiras / Financial guarantees 9 351 811 959 7 854 763 623 9 351 811 959 7 854 763 623
191 610 901 767 193 555 477 978 191 787 560 707 193 747 815 090

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Relatório e Contas | Annual Report and Accounts | 2021 187


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Descrição da Garantia Valor da Garantia


Description of the Guarantee Amount of the
Guarantee
Aval e/ou fiança dos sócios/accionistas e/ou terceiros / Endorsement and/or guarantee of the partners/shareholders and/or third parties 28.501.121.650
Carta conforto das empresas-mãe / Comfort letter from parent companies 23.264.969.251
Garantias prestadas pelo Estado / State Guarantees 18.604.273.124
Garantias prestadas por outras instituições de crédito / Guarantees provided by other credit institutions 14.360.617.256
Hipotecas sobre habitações próprias / Mortgages on own housing 10.399.079.308
Hipotecas sobre imóveis industriais e/ou comerciais / Mortgages on industrial and/or commercial real estate 4.378.717.006
Penhor de depósitos junto do BCI e/ou juntos dos accionistas financeiros (CGD/BPI) / Pledge of deposits with BCI and/or together with 2.550.759.790
financial shareholders (CGD/BPI)
Penhor de Valores mobiliários / Securities pledge 534.190.742
Total 102.593.728.128

188 Relatório e Contas | Annual Report and Accounts | 2021


Qualidade do crédito por classe de activo Credit quality by asset class
0T FNQSÏTUJNPT F BEJBOUBNFOUPT DPN WFODJ- -PBOT BOE BEWBODFT XJUI NBUVSJUJFT PG MFTT
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.;/ 

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Vincendo sem Vencido sem Total crédito Vincendo e


imparidade imparidade sem vencido com
individual individual imparidade imparidade
Outstanding Overdue individual individual
without without Total credit Outstanding
individual individual without and overdue
impairment impairment separate with individual
impairment impairment

Empréstimos e adiantamentos a bancos / Loans and advances to banks - - - -


Empréstimos e adiantamentos a clientes / Loans and advances to customers 54 307 427 135 11 113 455 938 65 420 883 073 8 344 004 250
Banca de Retalho / Retail banking 29 210 392 694 5 682 950 676 34 893 343 371 3 882 999 001
Empréstimos hipotecários / Mortgage loans 1 995 957 670 47 736 077 2 043 693 747 45 570 293
Vendas a prestações e locações financeiras / Instalment sales and financial leases 19 534 153 164 4 114 425 006 23 648 578 170 108 296 955
Cartões de crédito / Credit cards 416 182 325 30 112 362 446 294 687 8 601
Outros empréstimos e adiantamentos / Other loans and advances 7 264 099 535 1 490 677 231 8 754 776 766 3 729 123 152
Banca empresarial e de investimento / Corporate and investment banking 25 097 034 440 5 430 505 262 30 527 539 702 4 461 005 249
Empréstimos a grandes empresas / Loans to major enterprises 25 097 034 440 5 430 505 262 30 527 539 702 4 461 005 249
Em 31 de Dezembro de 2021 / At 31 December 2021 54 307 427 135 11 113 455 938 65 420 883 073 8 344 004 250
Em 31 de Dezembro de 2020 / At 31 December 2020 55 877 861 959 11 370 280 734 67 248 142 693 6 865 499 140

Total de Garantias Imparidade Empréstimos


Crédito líquidas total líquidos de
Total of contra Total imparidade
Credit empréstimos impairment Loans net of
Loan impairment
guarantees
(net

Empréstimos e adiantamentos a bancos / Loans and advances to banks - - - -


Empréstimos e adiantamentos a clientes / Loans and advances to customers 73 764 887 323 20 633 350 091 9 392 791 999 64 372 095 324
Banca de Retalho / Retail banking 38 776 342 372 1 506 716 128 4 581 897 849 34 194 444 522
Empréstimos hipotecários / Mortgage loans 2 089 264 040 137 454 817 67 798 600 2 021 465 440
Vendas a prestações e locações financeiras / Instalment sales and financial leases 23 756 875 125 392 114 916 1 092 646 952 22 664 228 173
Cartões de crédito / Credit cards 446 303 288 - 16 400 643 429 902 645
Outros empréstimos e adiantamentos / Other loans and advances 12 483 899 918 977 146 395 3 405 051 655 9 078 848 263
Banca empresarial e de investimento / Corporate and investment banking 34 988 544 952 19 126 633 963 4 810 894 150 30 177 650 801
Empréstimos a grandes empresas / Loans to major enterprises 34 988 544 952 19 126 633 963 4 810 894 150 30 177 650 801
Em 31 de Dezembro de 2021 / At 31 December 2021 73 764 887 323 20 633 350 091 9 392 791 999 64 372 095 324
Em 31 de Dezembro de 2020 / At 31 December 2020 74 113 641 833 23 091 699 574 8 188 064 736 65 925 577 097

Relatório e Contas | Annual Report and Accounts | 2021 189


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Vincendo sem Vencido sem Total crédito Vincendo e


imparidade imparidade sem vencido com
individual individual imparidade imparidade
Outstanding Overdue individual individual
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individual individual without and overdue
impairment impairment separate with individual
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Empréstimos e adiantamentos a bancos / Loans and advances to banks - - - -


Empréstimos e adiantamentos a clientes / Loans and advances to customers 54 484 090 441 11 113 455 938 65 597 546 379 8 344 004 250
Banca de Retalho / Retail banking 29 210 392 694 5 682 950 676 34 893 343 371 3 882 999 001
Empréstimos hipotecários / Mortgage loans 1 995 957 670 47 736 077 2 043 693 747 45 570 293
Vendas a prestações e locações financeiras / Instalment sales and financial leases 19 534 153 164 4 114 425 006 23 648 578 170 108 296 955
Cartões de crédito / Credit cards 416 182 325 30 112 362 446 294 687 8 601
Outros empréstimos e adiantamentos / Other loans and advances 7 264 099 535 1 490 677 231 8 754 776 766 3 729 123 152
Banca empresarial e de investimento / Corporate and investment banking 25 273 697 746 5 430 505 262 30 704 203 008 4 461 005 249
Empréstimos a grandes empresas / Loans to major enterprises 25 273 697 746 5 430 505 262 30 704 203 008 4 461 005 249
Em 31 de Dezembro de 2021 / At 31 December 2021 54 484 090 441 11 113 455 938 65 597 546 379 8 344 004 250
Em 31 de Dezembro de 2020 / At 31 December 2020 56 070 203 537 11 370 280 734 67 440 484 271 6 865 499 140

Total de Garantias Imparidade Empréstimos


Crédito líquidas total líquidos de
Total of contra Total imparidade
Credit empréstimos impairment Loans net of
Loan impairment
guarantees
(net

Empréstimos e adiantamentos a bancos / Loans and advances to banks - - - -


Empréstimos e adiantamentos a clientes / Loans and advances to customers 73 941 550 629 20 633 350 091 9 392 791 999 64 548 758 630
Banca de Retalho / Retail banking 38 776 342 372 1 506 716 128 4 581 897 849 34 194 444 522
Empréstimos hipotecários / Mortgage loans 2 089 264 040 137 454 817 67 798 600 2 021 465 440
Vendas a prestações e locações financeiras / Instalment sales and financial leases 23 756 875 125 392 114 916 1 092 646 952 22 664 228 173
Cartões de crédito / Credit cards 446 303 288 - 16 400 643 429 902 645
Outros empréstimos e adiantamentos / Other loans and advances 12 483 899 918 977 146 395 3 405 051 655 9 078 848 263
Banca empresarial e de investimento / Corporate and investment banking 35 165 208 258 19 126 633 963 4 810 894 150 30 354 314 107
Empréstimos a grandes empresas / Loans to major enterprises 35 165 208 258 19 126 633 963 4 810 894 150 30 354 314 107
Em 31 de Dezembro de 2021 / At 31 December 2021 73 941 550 629 20 633 350 091 9 392 791 999 64 548 758 630
Em 31 de Dezembro de 2020 / At 31 December 2020 74 305 983 411 23 091 699 574 8 188 064 736 66 117 918 675

190 Relatório e Contas | Annual Report and Accounts | 2021


'HFRPSRVLomRGRFUpGLWRYHQFLGR Breakdown of overdue loans
&N  EF %F[FNCSP EF   P DSÏEJUP F KV- 0O%FDFNCFS PWFSEVFMPBOTBOEJO-
SPT WFODJEPT BQSFTFOUBWBN B TFHVJOUF DPN- UFSFTUXFSFCSPLFOEPXOBTGPMMPXTCZDMBTTPG
QPTJÎÍPQPSDMBTTFEFJODVNQSJNFOUP EFGBVMU

Até três De três De seis De um Mais de Total


meses a seis meses a a três anos três anos
Up to three meses um ano From one to More than
months From three From six three years three years
to six months to
months one year
Crédito Vencido / Overdue credit
Valor bruto / Gross amount 4 435 475 175 1 127 976 829 609 639 933 7 913 158 040 795 350 807 14 881 600 784
Imparidade / Impairment (556 458 655) (672 742 240) (255 479 310) (2 711 088 031) (534 572 602) (4 730 340 837)
3 879 016 521 455 234 589 354 160 623 5 202 070 010 260 778 205 10 151 259 948
Não inclui provisões para crédito de cobrança duvidosa e para o risco do país. / Does not include provisions for non-performing loans and for the risk of the country.

&N  EF %F[FNCSP EF   P DSÏEJUP F KV- 0O%FDFNCFS PWFSEVFMPBOTBOEJO-
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Até três De três De seis De um Mais de Total


meses a seis meses a a três anos três anos
Up to three meses um ano From one to More than
months From three From six three years three years
to six months to
months one year
Crédito Vencido / Overdue credit
Valor bruto / Gross amount 5 112 570 478 216 959 919 1 125 190 268 8 171 151 917 204 842 024 14 830 714 606
Imparidade / Impairment (518 666 106) (103 628 591) (572 318 268) (2 772 043 489) (91 900 103) (4 058 556 557)
4 593 904 372 113 331 328 552 872 000 5 399 108 428 112 941 921 10 772 158 049
Não inclui provisões para crédito de cobrança duvidosa e para o risco do país. / Does not include provisions for non-performing loans and for the risk of the country.

$QWLJXLGDGHGRVFUpGLWRVYHQFLGRVPDVQmR Seniority of loans due but not impaired


em imparidade 5IF TFOJPSJUZ PG MPBOT EVF PO  %FDFNCFS
"BOUJHVJEBEFEPTDSÏEJUPTWFODJEPTFNEF   CVU OPU JNQBJSFE  JT TVNNBSJTFE BT GPM-
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SFTVNFTFDPNPTFHVF

Produto Até De 3 De 6 Meses Mais de Total


Product 3 meses a 6 meses a 1 ano 1ano
Up to From 3 From 6 months More than
3 months to 6 months to 1 year 1 year

Overdraft / Overdrafts 5 582 130 12 729


Investimento / Investment - - - - -
Consumo e Habitação / Consumption and housing 2 - - - 2
Outros / Other - - - - -
7 582 130 12 730

Relatório e Contas | Annual Report and Accounts | 2021 191


"BOUJHVJEBEFEPTDSÏEJUPTWFODJEPTFNEF 5IF TFOJPSJUZ PG MPBOT EVF PO  %FDFNCFS
%F[FNCSPEF NBTOÍPFNJNQBSJEBEF    CVU OPU JNQBJSFE  JT TVNNBSJTFE BT GPM-
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Produto Até De 3 De 6 Meses Mais de Total


Product 3 meses a 6 meses a 1 ano 1ano
Up to From 3 From 6 months More than
3 months to 6 months to 1 year 1 year

Overdraft / Overdrafts 1 837 078 121 91 335 263 247 337 100 537
Investimento / Investment - - - - -
Consumo e Habitação / Consumption and housing 546 764 2 402 434 220 999 13 355 437 16 525 634
Outros / Other - - - - -
2 383 842 2 402 555 221 090 348 618 684 353 626 171

Imparidade Impairment
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NFSDBEP

192 Relatório e Contas | Annual Report and Accounts | 2021


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• Análise Colectiva de Imparidade - para as • Collective impairment analysis GPSFYQP-


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$SÏEJUPFVNBWBMJEBÎÍPmOBMQFMP$POTFMIP
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Relatório e Contas | Annual Report and Accounts | 2021 193


$YDOLDomRGH,PSDULGDGH Impairment assessment
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Carteira de Crédito
Credit Portfolio

Exposições Significativas Exposições não Significativas


Significant Exposures Non-significant exposures

Sem Imparidade Individual


Com Imparidade Individual já atribuída e sem proposta
atribuída ou proposta de atribuição de atribuição
Individual Impairment No Individual Impairment
attributed or assignment attributed and no
proposal assignment proposal

Cliente com Cliente sem


Análise Individual acompanhamento acompanhamento
Individual Analise especial especial
Customer with Customer without
special monitoring special monitoring

Imparidade Individual Imparidade Individual


Colectiva Colectiva Análise Colectiva
Individual Collective Individual Collective Collective Analysis
Impairment Impairment

Provisão Individual / Individual Provision Provisão Colectiva / Collective Provision

Análise Individual Individual analysis


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EJNFOTÜFT

194 Relatório e Contas | Annual Report and Accounts | 2021


• Abordagem Going Concern FNQSFTB • Going Concern approach DPNQBOZ
FN BDUJWJEBEF OÍP TFOEP QSFWJTÓWFM B PQFSBUJOH XJUI OP GPSFTFFBCMF MJRVJEB-
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I. Liquidação de
3 Cenários de:

garantias

II. Pagamentos
em dinheiro

“Encerramento
da Actividade”

• Abordagem Gone Concern FNQSFTB FN • Gone Concern approach DPNQBOZJOMJRVJ-


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I. Projecções de negócios com


Fluxos de Caixa
4 Cenários de:

II. Reestruturação
Alternativas
Estratégias

“Continuidade
das operações” III. Execução de garantias
não associadas à produção

IV. Pagamentos em dinheiro

Relatório e Contas | Annual Report and Accounts | 2021 195


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196 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 197


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198 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 199


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200 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 201


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GRUPO/GROUP BANCO/BANK
Dez-21 Dez-20 Dez-21 Dez-20
Dec-21 Dec-20 Dec-21 Dec-20
Imparidade individual / Separate impairment 5 548 491 038 4 968 271 479 5 548 491 038 4 968 271 479
IBNR / IBNR - - - -
Imparidade colectiva / Collective impairment 3 996 467 315 3 484 534 302 3 996 467 315 3 484 534 302
9 544 958 353 8 452 805 782 9 544 958 353 8 452 805 782

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Cenário Cenário Cenário


Aprovado Aumento PD Aumento da LGD
Approved Scenario Scenario
Scenario Increase PD Increase LGD
Imparidade Consolidada / Consolidated Impairment 9.544.958.353 9.604.168.907 9.673.467.061
Impactos / Impacts - 59.210.554 128.508.708
Impacto total / Total impact - 187.719.262 -

202 Relatório e Contas | Annual Report and Accounts | 2021


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Empréstimos Vendas a Empréstimos Outros Empréstimos Total


hipotecários prestações cartões empréstimos e a grandes
Mortgage e locações Card adiantamentos empresas
loans financeiras loans Other Loans to
Instalment loans and major
sales and advances enterprises
leases

Empréstimos Vencidos / Overdue loans


Saldo no início do ano / Opening balance 39 352 199 725 489 661 12 157 039 433 469 953 2 848 087 704 4 058 556 556
Contas fechadas com imparidade / Closures of impaired accounts - - - - 1 429 770 315 1 429 770 315
Imparidade líquida do exercício / Net impairment for period (6 298 783) (212 883 311) (7 170 394) (237 322 705) (1 105 818 242) (1 569 493 434)
Em 31 de Dezembro de 2019 / At 31 December 2019 33 053 416 512 606 350 4 986 645 196 147 248 3 172 039 777 3 918 833 437

Empréstimos vincendos / Outstanding loans


Saldo no início do ano / Opening balance 58 720 063 454 724 194 12 663 327 132 617 417 3 670 783 179 4 329 508 180
Imparidade líquida do exercício / Net impairment for period (23 974 879) 125 368 389 (1 249 235) 305 085 557 739 220 549 1 144 450 383
Em 31 de Dezembro de 2019 / At 31 December 2019 34 745 184 580 092 583 11 414 093 437 702 974 4 410 003 728 5 473 958 562
67 798 600 1 092 698 933 16 400 738 633 850 222 7 582 043 506 9 392 791 999

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Relatório e Contas | Annual Report and Accounts | 2021 203


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204 Relatório e Contas | Annual Report and Accounts | 2021


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31 de Dezembro de 2021 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Valor


31 December 2021 Up to 3 meses meses e 3 anos 3 anos Contabilistico
1 month Between 1 1 ano Between 1 More than Value
and 3 Between 3 and 3 years Accountant
months months and 3 years Book value
1 year

Caixa e disp. em bancos centrais 22 625 047 427 - - - - 22 625 047 427
Cash and cash balances at central banks
Disponibilidades sobre ICs 7 945 004 292 - - - - 7 945 004 292
Cash balances at financial institutions
Aplicações em instituições de crédito 24 331 429 353 5 690 963 636 2 268 035 596 - - 32 290 428 585
Deposits with financial institutions
Activos financeiros / Securities 1 368 330 001 6 509 910 280 24 980 523 019 4 342 860 683 7 488 602 102 44 690 226 084
Activos fin. detidos para negociação 1 692 768 434 - - - - 1 692 768 434
Financial assets held for trading
Crédito a clientes / Loans and advances to customers 8 271 658 498 2 664 464 722 11 912 669 195 24 307 463 550 24 978 006 346 72 134 262 311
Total do Activo / Total assets 66 234 238 004 14 865 338 638 39 161 227 810 28 650 324 234 32 466 608 447 181 377 737 133
Recursos de bancos centrais /Deposits from central banks - - - 202 960 096 - 202 960 096
Recursos de outras inst. de crédito 98 386 872 776 302 379 31 191 872 - 203 247 890 1 109 129 013
Resources of credit institutions
Recursos de clientes / Customer deposits 71 757 497 221 10 685 879 383 20 960 123 579 17 279 501 973 26 132 527 656 146 815 529 812
Recursos consignados / Consigned resources 85 210 152 174 958 931 1 506 883 876 2 386 001 272 2 580 812 099 6 733 866 330
Total do Passivo / Total liabilities 71 941 094 244 11 637 140 693 22 498 199 328 19 868 463 340 28 916 587 646 154 861 485 251
GAP de Liquidez em MZN / Liquidity Gap in MZN (5 706 856 240) 3 228 197 945 16 663 028 482 8 781 860 894 3 550 020 802 26 516 251 882
GAP de Liquidez Acumulado/Accumulated (5 706 856 240) (2 478 658 295) 14 184 370 187 22 966 231 081 26 516 251 882 -
liquidity Gap

31 de Dezembro de 2020 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Valor


31 December 2020 Up to 1 3 meses meses e 3 anos 3 anos Contabilistico
month Between 1 1 ano Between 1 More than Value
and 3 Between 3 and 3 3 years Accountant
months months and years Book value
1 year
Total do Activo / Total assets 79 523 269 29 10 180 721 820 8 461 734 643 26 408 370 751 31 030 221 558 175 604 318 501
Total do Passivo / Total liabilities 31 811 203 030 17 064 077 911 32 681 515 03 19 182 690 116 60 539 556 018 161 279 042 478
GAP de Liquidez em MZN / Liquidity Gap in MZN 47 712 066 699 (6 883 356 091) (4 219 780 60) 7 225 680 635 29 509 334 460) 14 325 276 023
GAP de Liquidez Acumulado 47 712 066 699 40 828 710 608 36 608 929 848 43 834 610 483 14 325 276 023 -
Accumulated liquidity Gap

Relatório e Contas | Annual Report and Accounts | 2021 205


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31 de Dezembro de 2021 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Valor


31 December 2021 Up to 3 meses meses e 3 anos 3 anos Contabilistico
1 month Between 1 1 ano Between 1 More than Value
and 3 Between 3 and 3 years Accountant
months months and 3 years Book value
1 year

Caixa e disp. em bancos centrais 22 625 046 621 - - - - 22 625 046 621
Cash and cash balances at central banks
Disponibilidades sobre ICs 7 912 646 923 - - - - 7 912 646 923
Cash balances at financial institutions
Aplicações em instituições de crédito 24 331 429 353 5 690 963 636 2 268 035 596 - - 32 290 428 585
Deposits with financial institutions
Activos financeiros / Securities 1 368 330 001 6 509 910 280 24 980 523 019 4 342 860 683 7 488 602 102 44 690 226 084
Activos fin. detidos para negociação
Financial assets held for trading 1 692 768 434 - - - - 1 692 768 434
Crédito a clientes / Loans and advances to customers 8 449 264 433 2 664 464 722 11 912 669 195 24 307 463 550 24 978 006 346 72 311 868 246
Total do Activo / Total assets 66 379 485 764 14 865 338 638 39 161 227 810 28 650 324 234 32 466 608 447 181 522 984 893
Recursos de bancos centrais /Deposits from central banks - - - 202 960 096 - 202 960 096
Recursos de outras inst. de crédito 98 386 872 776 302 379 31 191 872 - 203 247 890 1 109 129 013
Resources of credit institutions
Recursos de clientes / Customer deposits 71 789 854 590 10 685 879 383 20 960 123 579 17 279 501 973 26 132 527 656 146 847 887 181
Recursos consignados / Consigned resources 85 210 152 174 958 931 1 506 883 876 2 386 001 272 2 580 812 099 6 733 866 330
Total do Passivo / Total liabilities 71 973 451 614 11 637 140 693 22 498 199 328 19 868 463 340 28 916 587 646 154 893 842 620
GAP de Liquidez em MZN / Liquidity Gap in MZN (5 593 965 850) 3 228 197 945 16 663 028 482 8 781 860 894 3 550 020 802 26 629 142 272
GAP de Liquidez Acumulado/Accumulated (5 593 965 850) (2 365 767 905) 14 297 260 577 23 079 121 471 26 629 142 272 -
liquidity Gap

31 de Dezembro de 2020 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Valor


31 December 2020 Up to 1 3 meses meses e 3 anos 3 anos Contabilistico
month Between 1 1 ano Between 1 More than Value
and 3 Between 3 and 3 3 years Accountant
months months and years Book value
1 year
Total do Activo / Total assets 79 674 797 674 10 180 721 820 28 461 734 643 26 408 370 751 31 030 221 558 175 755 846 446
Total do Passivo / Total liabilities 31 843 658 181 17 064 077 911 32 681 515 403 19 182 690 116 60 539 556 018 161 311 497 629
GAP de Liquidez em MZN / Liquidity Gap in MZN 47 831 139 493 (6 883 356 091) (4 219 780 760) 7 225 680 635 29 509 334 460) 14 444 348 817
GAP de Liquidez Acumulado 47 831 139 493 40 947 783 402 36 728 002 642 43 953 683 277 14 444 348 817 -
Accumulated liquidity Gap

206 Relatório e Contas | Annual Report and Accounts | 2021


c. Risco de Taxa de Juro c. Interest Rate Risk
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Relatório e Contas | Annual Report and Accounts | 2021 207


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31 de Dezembro de 2021 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Não Sensível a Valor
31 December 2021 Up to 1 month 3 meses meses e 3 anos 3 anos taxa de juro Contabilistico
Between 1 1 ano Between 1 More than Not Value
and 3 months Between 3 and 3 years 3 years sensitive to Accountant
months and interest rate Book value
1 year

Caixa e disp. em bancos centrais - - - - - 22 625 047 427 22 625 047 427
Cash and cash balances at central banks
Disponibilidades sobre ICs 1 886 925 246 - - - - 6 058 079 046 7 945 004 292
Cash balances at financial institutions
Aplicações em instituições de crédito 24 331 429 353 5 690 963 636 2 268 035 596 - - - 32 290 428 585
Deposits with financial institutions
Activos financeiros / Securities 1 368 330 001 6 509 910 280 24 980 523 019 4 342 860 683 7 488 602 102 - 44 690 226 084
Activos não correntes detidos para venda - - - - - 1 692 768 434 1 692 768 434
Non-current assets held for sale
Crédito a clientes / Loans and advances to customers 9 141 275 904 2 781 968 894 11 805 652 120 23 816 653 714 24 588 711 678 - 72 134 262 311
Total do Activo / Total assets 36 727 960 504 14 982 842 810 39 054 210 735 28 159 514 398 32 077 313 780 30 375 894 907 181 377 737 133
Recursos de bancos centrais 3 386 823 6 975 709 35 042 044 90 809 151 66 746 369 - 202 960 096
Deposits from central banks
Recursos de outras instituições de crédito 98 386 872 776 302 379 31 191 872 - - - 905 881 123
Deposits from other credit institutions
Recursos de clientes / Customer deposits 71 767 144 587 10 702 754 216 21 074 540 688 17 252 492 243 26 018 598 079 - 146 815 529 812
Recursos consignados / Consigned resources 85 210 152 174 958 931 1 506 883 876 2 386 001 272 2 580 812 099 - 6 733 866 330
Total do Passivo / Total liabilities 71 957 520 058 11 667 976 835 22 682 750 213 19 820 240 583 28 732 997 561 - 154 861 485 251
GAP de Liquidez em MZN / Liquidity Gap in MZN (35 229 559 554) 3 314 865 975 16 371 460 522 8 339 273 815 3 344 316 218 30 375 894 907 26 516 251 882
GAP de Liquidez Acumulado (35 229 559 554) (31 914 693 580) 15 543 233 058) (7 203 959 243) (3 859 643 025) 26 516 251 882 -
Accumulated liquidity Gap

31 de Dezembro de 2020 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Não Sensível a Valor
31 December 2020 Up to 1 month 3 meses meses e 3 anos 3 anos taxa de juro Contabilistico
Between 1 1 ano Between 1 More than Not Value
and 3 months Between 3 and 3 years 3 years sensitive to Accountant
months and interest rate Book value
1 year
Total do Activo / Total assets 43 348 465 476 10 367 302 838 28 381 771 686 25 904 585 815 30 518 617 072 37 083 575 615 175 604 318 502
Total do Passivo / Total liabilities 30 092 660 709 14 141 744 637 22 977 236 596 928 900 243 715 469 477 92 423 030 815 161 279 042 477
GAP de Liquidez em MZN / Liquidity Gap in MZN 13 255 804 767 (3 774 441 799) 5 404 535 090 24 975 685 572 29 803 147 595 (55 339 455 200) 14 325 276 025
GAP de Liquidez Acumulado 13 255 804 767 9 481 362 968 14 885 898 058 39 861 583 630 69 664 731 225 14 325 276 025 -
Accumulated liquidity Gap

208 Relatório e Contas | Annual Report and Accounts | 2021


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31 de Dezembro de 2021 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Não Sensível a Valor
31 December 2021 Up to 1 month 3 meses meses e 3 anos 3 anos taxa de juro Contabilistico
Between 1 1 ano Between 1 More than Not Value
and 3 months Between 3 and 3 years 3 years sensitive to Accountant
months and interest rate Book value
1 year

Caixa e disp. em bancos centrais - - - - - 22 625 046 621 22 625 046 621
Cash and cash balances at central banks
Disponibilidades sobre ICs 1 854 567 877 - - - - 6 058 079 046 7 912 646 923
Cash balances at financial institutions
Aplicações em instituições de crédito 24 331 429 353 5 690 963 636 2 268 035 596 - - - 32 290 428 585
Deposits with financial institutions
Activos financeiros / Securities 1 368 330 001 6 509 910 280 24 980 523 019 4 342 860 683 7 488 602 102 - 44 690 226 084
Activos não correntes detidos para venda - - - - - 1 692 768 434 1 692 768 434
Non-current assets held for sale
Crédito a clientes / Loans and advances to customers 9 318 881 839 2 781 968 894 11 805 652 120 23 816 653 714 24 588 711 678 - 72 311 868 246
Total do Activo / Total assets 36 873 209 069 14 982 842 810 39 054 210 735 28 159 514 398 32 077 313 780 30 375 894 101 181 522 984 893
Recursos de bancos centrais 3 386 823 6 975 709 35 042 044 90 809 151 66 746 369 - 202 960 096
Deposits from central banks
Recursos de outras instituições de crédito 98 386 872 776 302 379 31 191 872 - - -
Deposits from other credit institutions 905 881 123
Recursos de clientes / Customer deposits 71 799 501 956 10 702 754 216 21 074 540 688 17 252 492 243 26 018 598 079 - 146 847 887 181
Recursos consignados / Consigned resources 85 210 152 174 958 931 1 506 883 876 2 386 001 272 2 580 812 099 - 6 733 866 330
Total do Passivo / Total liabilities 71 989 877 428 11 667 976 835 22 682 750 213 19 820 240 583 28 732 997 561 - 154 893 842 620
GAP de Liquidez em MZN / Liquidity Gap in MZN (35 116 668 358) 3 314 865 975 16 371 460 522 8 339 273 815 3 344 316 218 30 375 894 101 26 629 142 272
GAP de Liquidez Acumulado (35 116 668 358) (31 801 802 384) 15 430 341 862) (7 091 068 047) (3 746 751 829) 26 629 142 272 -
Accumulated liquidity Gap

31 de Dezembro de 2020 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Não Sensível a Valor
31 December 2020 Up to 1 month 3 meses meses e 3 anos 3 anos taxa de juro Contabilistico
Between 1 1 ano Between 1 More than Not Value
and 3 months Between 3 and 3 years 3 years sensitive to Accountant
months and interest rate Book value
1 year
Total do Activo / Total assets 43 499 994 227 10 367 302 838 28 381 771 686 25 904 585 815 30 518 617 072 37 083 574 809 175 755 846 447
Total do Passivo / Total liabilities 30 125 115 860 14 141 744 637 22 977 236 596 928 900 243 715 469 477 92 423 030 815 161 311 497 628
GAP de Liquidez em MZN / Liquidity Gap in MZN 13 374 878 367 (3 774 441 799) 5 404 535 090 24 975 685 572 29 803 147 595 (55 339 456 006) 14 444 348 819
GAP de Liquidez Acumulado 13 374 878 367 9 600 436 568 15 004 971 658 39 980 657 230 69 783 804 825 14 444 348 819 -
Accumulated liquidity Gap

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Relatório e Contas | Annual Report and Accounts | 2021 209


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d. Risco de Taxa de Câmbio d. Exchange Rate Risk


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210 Relatório e Contas | Annual Report and Accounts | 2021


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31 de Dezembro de 2021 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Não Sensível a Valor
31 December 2021 Up to 1 month 3 meses meses e 3 anos 3 anos taxa de juro Contabilistico
Between 1 1 ano Between 1 More than Not Value
and 3 months Between 3 and 3 years 3 years sensitive to Accountant
months and interest rate Book value
1 year

Caixa e disp. em bancos centrais - - - - - 22 625 046 621 22 625 046 621
Cash and cash balances at central banks
Disponibilidades sobre ICs 1 854 567 877 - - - - 6 058 079 046 7 912 646 923
Cash balances at financial institutions
Aplicações em instituições de crédito 24 331 429 353 5 690 963 636 2 268 035 596 - - - 32 290 428 585
Deposits with financial institutions
Activos financeiros / Securities 1 368 330 001 6 509 910 280 24 980 523 019 4 342 860 683 7 488 602 102 - 44 690 226 084
Activos não correntes detidos para venda - - - - - 1 692 768 434 1 692 768 434
Non-current assets held for sale
Crédito a clientes / Loans and advances to customers 9 318 881 839 2 781 968 894 11 805 652 120 23 816 653 714 24 588 711 678 - 72 311 868 246
Total do Activo / Total assets 36 873 209 069 14 982 842 810 39 054 210 735 28 159 514 398 32 077 313 780 30 375 894 101 181 522 984 893
Recursos de bancos centrais 3 386 823 6 975 709 35 042 044 90 809 151 66 746 369 - 202 960 096
Deposits from central banks
Recursos de outras instituições de crédito 98 386 872 776 302 379 31 191 872 - - -
Deposits from other credit institutions 905 881 123
Recursos de clientes / Customer deposits 71 799 501 956 10 702 754 216 21 074 540 688 17 252 492 243 26 018 598 079 - 146 847 887 181
Recursos consignados / Consigned resources 85 210 152 174 958 931 1 506 883 876 2 386 001 272 2 580 812 099 - 6 733 866 330
Total do Passivo / Total liabilities 71 989 877 428 11 667 976 835 22 682 750 213 19 820 240 583 28 732 997 561 - 154 893 842 620
GAP de Liquidez em MZN / Liquidity Gap in MZN (35 116 668 358) 3 314 865 975 16 371 460 522 8 339 273 815 3 344 316 218 30 375 894 101 26 629 142 272
GAP de Liquidez Acumulado (35 116 668 358) (31 801 802 384) 15 430 341 862) (7 091 068 047) (3 746 751 829) 26 629 142 272 -
Accumulated liquidity Gap

31 de Dezembro de 2020 Até 1 mês Entre 1 e Entre 3 Entre 1 e Superior a Não Sensível a Valor
31 December 2020 Up to 1 month 3 meses meses e 3 anos 3 anos taxa de juro Contabilistico
Between 1 1 ano Between 1 More than Not Value
and 3 months Between 3 and 3 years 3 years sensitive to Accountant
months and interest rate Book value
1 year
Total do Activo / Total assets 43 499 994 227 10 367 302 838 28 381 771 686 25 904 585 815 30 518 617 072 37 083 574 809 175 755 846 447
Total do Passivo / Total liabilities 30 125 115 860 14 141 744 637 22 977 236 596 928 900 243 715 469 477 92 423 030 815 161 311 497 628
GAP de Liquidez em MZN / Liquidity Gap in MZN 13 374 878 367 (3 774 441 799) 5 404 535 090 24 975 685 572 29 803 147 595 (55 339 456 006) 14 444 348 819
GAP de Liquidez Acumulado 13 374 878 367 9 600 436 568 15 004 971 658 39 980 657 230 69 783 804 825 14 444 348 819 -
Accumulated liquidity Gap

Relatório e Contas | Annual Report and Accounts | 2021 211


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Valores Expressos em Meticais


Expressed Values in Meticais
31 de Dezembro de 2021 USD EUR ZAR Outras Operações não Valor
31 December 2021 Moeda sensíveis à Contabilistico
Other variação Book value
Currencies cambial
Operations not
sensitive
to foreign
exchange
changes

Caixa e disp. em bancos centrais 4 810 151 734 288 540 182 168 521 400 - 16 783 423 331 22 050 636 647
Cash and cash balances at central banks
Disponibilidades sobre ICs 6 205 081 346 1 513 939 384 39 452 820 143 432 693 10 744 238 7 912 650 482
Cash balances at financial institutions
Aplicações em instituições de crédito 15 041 539 500 722 700 000 568 060 572 - 16 046 018 779 32 378 318 851
Deposits with financial institutions
Activos financeiros / Financial assets - 58 526 887 - - 45 001 874 272 45 060 401 159
Crédito a clientes / Loans and advances to customers 8 452 247 564 6 371 620 926 232 661 415 - 50 842 679 800 65 899 209 705
Outros activos / Other assets 59 913 162 250 257 976 4 813 648 4 433 413 13 881 502 601 14 200 920 800
Total do Activo / Total assets 34 568 933 306 9 205 585 356 1 013 509 855 147 866 106 142 566 243 020 187 502 137 644
Recursos de bancos centrais/ Deposits from central banks - - - - 203 471 420 203 471 420
Recursos de outras inst. de crédito 18 432 852 37 905 178 - 1 120 220 508 1 138 691 443
Resources of credit institutions
Recursos de clientes / Customer deposits 32 396 618 306 1 567 790 247 920 353 389 132 622 327 111 513 995 062 146 531 379 331
Recursos consignados / Consigned resources 194 635 995 6 235 551 718 4 586 218 - 322 865 367 6 757 639 299
Outros passivos / Other liabilities 1 211 820 236 1 337 666 644 93 335 110 5 782 719 6 672 948 485 9 321 553 195
Total do Passivo / Total liabilities 33 821 507 389 9 141 046 515 1 018 274 895 138 405 046 119 833 500 843 163 952 734 688
Total dos Fundos Próprios / Total Own Funds - - - - 23 549 402 956 23 549 402 956
Total do Passivo e Fundos Próprios 33 821 507 389 9 141 046 515 1 018 274 895 138 405 046 143 382 903 799 187 502 137 644
Total Liabilities and Own Funds
Diferencial de Moeda / Currency spread 747 425 917 64 538 842 (4 765 040) 9 461 060 (816 660 778) -

31 de Dezembro de 2020 USD EUR ZAR Outras Operações não Valor


31 December 2020 Moeda sensíveis à Contabilistico
Other variação Book value
Currencies cambial
Operations not
sensitive
to foreign
exchange
changes

Total do Activo / Total Assets 27 299 811 021 11 971 113 753 2 507 192 011 75 845 672 122 380 880 597 164 234 843 054
Total do Passivo / Total Liabilities
Total dos Fundos Próprios / Total Own Funds 27 318 936 657 11 977 595 748 2 506 364 076 71 986 695 102 890 016 197 144 764 899 373
Total do Passivo e Fundos Próprios - - - - 18 915 753 403 18 915 753 403
Total Liabilities and Own Funds 27 318 936 657 11 977 595 748 2 506 364 076 71 986 695 121 805 769 600 163 680 652 776
Diferencial de Moeda / Currency spread (19 125 636) (6 481 995) 827 935 3 858 977 575 110 997 554 190 278

212 Relatório e Contas | Annual Report and Accounts | 2021


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Métricas Unidade Dez-21


Metrics Unit Dec-21
Exposição Absoluta Total Líquida a Risco Cambial – Regulamentar Global / Total absolute net exposure to foreign exchange risk - global regulatory % 4.78
VaR da Posição Cambial / VaR of the exchange position M MZN 146.23

9.36 Capital 9.36 Capital


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Relatório e Contas | Annual Report and Accounts | 2021 213


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Dez-21/Dec-21 Dez-20/Dec-20
Capital social / Share capital 10 000 000 000 10 000 000 000
Acções próprias / Treasury shares (276 810 202) (245 232 542)
9 723 189 798 9 754 767 458

Reservas de Justo valor / Fair value reserves (40 982 562) 710 896
Outras Reservas / Other reserves 11 644 390 758 10 255 416 555
Reservas de transição IFRS 9 / Transition Reserves IFRS 9 (3 014 216 214) (2 532 245 131)
8 589 191 982 7 723 882 320

Resultado do exercício / Profit for the period 5 203 366 723 2 671 691 862
23 515 748 503 20 150 341 640

Risco de Solvência Solvency Risk


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214 Relatório e Contas | Annual Report and Accounts | 2021


Dez/Dec-21 Dez/Dec-21

Fundos próprios de base / Basis own funds


Capital realizado / Paid up capital 10 000 000 000 10 000 000 000
Prémios de emissão de capital / Capital issuance premiums 864 265 127 864 265 127
Reservas, resultados retidos / Reserves, retained earnings 10 854 112 087 9 391 151 427
Reservas de reav. negativas, act. intangíveis e outros elementos dedutíveis (3 752 738 459) (3 309 849 693)
Negative revaluation reserves, intangible assets and other deductible items
Tier I Capital Total / Tier I Total Capital 17 965 638 755 16 945 566 861

Outros / Other 8 448 127 7 435 324


Tier II Capital total / Tier II Total Capital 8 448 127 7 435 324

Dedução aos fundos próprios totais / Deduction from total own funds (539 235 644) (603 184 174)
Fundos próprios elegíveis / Eligible own funds 17 434 851 237 16 349 818 011

Activos ponderados pelo risco de crédito / Risk-weighted assets


No balanço / Balance sheet 66 976 535 346 59 000 581 597
Fora do balanço / Off-balance sheet 5 375 728 911 4 985 420 540
Risco Operacional / Operational risk 2 210 290 915 2 101 155 607
Risco de Mercado / Market risk 855 126 434 532 879 028
Rácio de adequação de fundos próprios de base (Tier I) / Basis own funds (Tier I) adequacy ratio 23,82% 25,44%
Rácio de adequação de fundos próprios de base (Tier II) / Basis own funds (Tier II) adequacy ratio 0,01% 0,01%
Rácio de Solvabilidade / Solvency ratio 23,12% 24,54%

Risco de Mercado Market Risk

Dez/Dec-21 Dez/Dec-20
Posições Líquidas /Net Positions Posições Líquidas /Net Positions
Longas/Long Longas/Long Longas/Long Longas/Long
DIVISAS / CURRENCIES:
USD 839 140 728 - 493 103 080 -
EUR 9 138 514 - 24 531 330 -
ZAR - 2 445 329 8 216 423 -
GBP 3 571 084 - 1 634 846 -
DKK 495 886 - 858 268 -
JPY 445 799 - 88 723 -
NOK 505 669 - 443 747 -
SEK 570 808 - 472 487 -
CHF 670 148 - 1 332 141 -
AUD 587 798 - 351 117 -
CNY - 106 760 1 846 866 -
Total 855 126 434 2 552 089 532 879 028 -
Cobertura do Risco Cambial / Exchange Risk Hedging - 855 126 434 - 532 879 028

Relatório e Contas | Annual Report and Accounts | 2021 215


Risco Operacional Operational risk
Dez/Dec-21 Dez-20/Dec-20
Ano n-2 Ano n-1 Ano N Ano n-2 Ano n-1 Ano n
Year n-2 Year n-1 Year n Year n-2 Year n-1 Year n

Juros e Rendimentos Similares (+) 18 571 068 100 16 788 077 440 16 235 989 064 19 946 936 678 18 571 068 100 16 788 077 440
Interest and similar income (+)
Juros e Encargos Similares (-) / Interest and similar costs (-) 8 886 667 981 6 642 877 546 5 473 067 720 11 908 062 931 8 886 667 981 6 642 877 546
Rendimentos de Instrumentos de Capital (+) - 2 304 297 1 839 450 2 462 465 - 2 304 297
Income from Equity Instruments (+)
Comissões Recebidas (+) / Commissions Received (+) 2 602 571 623 2 908 221 975 2 686 557 999 2 286 217 745 2 602 571 623 2 908 221 975
Comissões Pagas (-) / Commissions Paid (-) 573 534 842 646 031 782 711 018 231 546 511 879 573 534 842 646 031 782
Resultados de Operações Financeiras (+) 1 609 742 790 1 591 418 392 1 545 917 706 1 601 114 365 1 609 742 790 1 591 418 392
Income from Financial Operations (+)
Outros Resultados Operacionais (+) 818 046 326 738 119 493 1 039 141 747 1 760 497 405 818 046 326 738 119 493
Other Operating Income (+)
Total das Actividades ao Método do Indicador Básico 14 141 226 017 14 739 232 269 15 325 360 015 13 142 653 848 14 141 226 016 14 739 232 269
Total Activities at the Basic Indicator Approach
Média para o Cálculo dos Requisitos Mínimos de Capitais 14 735 272 767 14 007 704 044
Average for Calculating Minimum Capital Requirements
Taxa de ponderação / Weighting rate 15% 15%
Risco Operacional / Operational Risk 2 210 290 915 2 101 155 607

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31 de Dezembro de 2021 Designado ao Designado ao Valor


31 December 2021 Justo Valor Custo Amortizado contabilístico
At Fair Value At Amortised Cost Book value
Caixa e disponibilidades em bancos centrais / Cash and balances with central banks - 22 050 636 647 22 050 636 647
Disponibilidades sobre Instituições de Crédito / Cash balances with credit institutions - 7 912 650 482 7 912 650 482
Aplicações em instituições de crédito / Investments in credit institutions - 32 378 318 851 32 378 318 851
Crédito a clientes / Loans and advances to customers - 65 899 209 705 65 899 209 705
Activos financeiros / Financial assets 5 255 359 330 39 805 041 829 45 060 401 159
Total 5 255 359 330 168 045 857 514 173 301 216 844
Recursos de Bancos Centrais / Cash and balances with central banks - 203 471 420 203 471 420
Recursos de instituições de crédito / Deposits from credit institutions - 1 138 691 443 1 138 691 443
Recursos de clientes / Customer deposits - 146 531 379 331 146 531 379 331
Recursos consignados / Consigned resources - 6 757 639 299 6 757 639 299
Total - 154 631 181 493 154 631 181 493

31 de Dezembro de 2020 Designado ao Designado ao Valor


31 December 2020 Justo Valor Custo Amortizado contabilístico
At Fair Value At Amortised Cost Book value
Caixa e disponibilidades em bancos centrais / Cash and balances with central banks - 35 052 442 638 35 052 442 638
Disponibilidades sobre Instituições de Crédito / Cash balances with credit institutions - 8 331 020 037 8 331 020 037
Aplicações em instituições de crédito / Investments in credit institutions - 35 610 369 606 35 610 369 606
Crédito a clientes / Loans and advances to customers - 67 091 231 365 67 091 231 365
Activos financeiros / Financial assets 4 961 447 185 24 681 114 468 29 642 561 653
Total 4 961 447 185 170 766 178 114 175 727 625 299
Recursos de Bancos Centrais / Cash and balances with central banks - 210 170 416 210 170 416
Recursos de instituições de crédito / Deposits from credit institutions - 1 077 146 896 1 077 146 896
Recursos de clientes / Customer deposits - 151 822 922 732 151 822 922 732
Recursos consignados / Consigned resources - 8 861 875 537 8 861 875 537
Total - 161 972 115 581 161 972 115 581

216 Relatório e Contas | Annual Report and Accounts | 2021


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31 de Dezembro de 2021 Designado ao Designado ao Valor


31 December 2021 Justo Valor Custo Amortizado contabilístico
At Fair Value At Amortised Cost Book value
Caixa e disponibilidades em bancos centrais / Cash and balances with central banks - 22 050 635 841 22 050 635 841
Disponibilidades sobre Instituições de Crédito / Cash balances with credit institutions - 7 912 646 923 7 912 646 923
Aplicações em instituições de crédito / Investments in credit institutions - 32 378 318 851 32 378 318 851
Crédito a clientes / Loans and advances to customers - 66 076 815 640 66 076 815 640
Activos financeiros / Financial assets 5 255 359 330 39 805 041 829 45 060 401 159
Total 5 255 359 330 168 223 459 084 173 478 818 414
Recursos de Bancos Centrais / Cash and balances with central banks - 203 471 420 203 471 420
Recursos de instituições de crédito / Deposits from credit institutions - 1 138 691 443 1 138 691 443
Recursos de clientes / Customer deposits - 146 563 736 700 146 563 736 700
Recursos consignados / Consigned resources - 6 757 639 299 6 757 639 299
Total - 154 663 538 862 154 663 538 862

31 de Dezembro de 2020 Designado ao Designado ao Valor


31 December 2020 Justo Valor Custo Amortizado contabilístico
At Fair Value At Amortised Cost Book value
Caixa e disponibilidades em bancos centrais / Cash and balances with central banks - 35 052 441 832 35 052 441 832
Disponibilidades sobre Instituições de Crédito / Cash balances with credit institutions - 8 331 016 377 8 331 016 377
Aplicações em instituições de crédito / Investments in credit institutions - 35 610 369 606 35 610 369 606
Crédito a clientes / Loans and advances to customers - 67 285 231 498 67 285 231 498
Activos financeiros / Financial assets 4 961 447 185 24 681 114 468 29 642 561 653
Total 4 961 447 185 170 960 173 781 175 921 620 966
Recursos de Bancos Centrais / Cash and balances with central banks - 210 170 416 210 170 416
Recursos de instituições de crédito / Deposits from credit institutions - 1 077 146 896 1 077 146 896
Recursos de clientes / Customer deposits - 151 857 026 936 151 857 026 936
Recursos consignados / Consigned resources - 8 861 875 537 8 861 875 537
Total - 162 006 219 785 162 006 219 785

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Relatório e Contas | Annual Report and Accounts | 2021 217


218 Relatório e Contas | Annual Report and Accounts | 2021
PARECER DO
CONSELHO FISCAL
OPINION OF THE
ADVICE SUPERVISOR
RELATÓRIO E PARECER DO REPORT AND OPINION OF THE
CONSELHO FISCAL SUPERVISORY BOARD

Aos Accionistas do BCI - Banco Comercial e To the Shareholders of BCI - Banco Comer-
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DJBMFEFMOWFTUJNFOUPT 4" #$*
 Report
5IF 4VQFSWJTPSZ #PBSE PG #$* IBT NPOJUPSFE 
Relatório XJUI BQQSPQSJBUF QFSJPEJDJUZ BOE MFOHUI  UIF
0 $POTFMIP 'JTDBM EP #$* BDPNQBOIPV  FWPMVUJPOPGUIF#BOL UIFHPPETUBOEJOHPGJUT
DPN QFSJPEÖDJEBEF F FYUFOTÍP BEFRVBEBT  B BDDPVOUJOH SFDPSET BOE UIF DPNQMJBODF XJUI
FWPMVÎÍP EP #BODP  B SFHVMBSJEBEF EPT TFVT BQQMJDBCMFSVMFTBOESFHVMBUJPOT CBTFEPOUIF
SFHJTUPT DPOUBCJMÓTUJDPT F P DVNQSJNFOUP EBT JOGPSNBUJPOQSPWJEFECZUIF#PBSEPG%JSFDUPST 
OPSNBT F SFHVMBNFOUPT BQMJDÈWFJT  DPN CBTF
PG BO BDDPVOUJOH  mOBODJBM  SJTL NBOBHFNFOU 
OBJOGPSNBÎÍPGPSOFDJEBQFMP$POTFMIPEF"E-
DPNQMJBODF BOE JOUFSOBM BVEJU OBUVSF  BT XFMM
NJOJTUSBÎÍP  EF OBUVSF[B DPOUBCJMÓTUJDB  mOBO-
BTUIBUQSPWJEFECZUIF&YUFSOBM"VEJUPST5IF
DFJSB EFHFTUÍPEFcomplianceFEFBVEJUPSJB
4VQFSWJTPSZ #PBSE PG #$* SFDFJWFE GSPN UIF
JOUFSOB CFNDPNPBGPSOFDJEBQFMPT"VEJUPSFT
#BOLT#PBSEPG%JSFDUPSTBOEWBSJPVT%FQBSU-
&YUFSOPT 0 $POTFMIP 'JTDBM EP #$* PCUFWF
EB "ENJOJTUSBÎÍP EP #BODP F EF EJWFSTPT NFOUT UIF JOGPSNBUJPO BOE DMBSJmDBUJPOT UIBU
4FSWJÎPTBTJOGPSNBÎÜFTFPTFTDMBSFDJNFOUPT XFSFSFRVFTUFE
RVFMIFGPSBNTPMJDJUBEPT
5IF 4VQFSWJTPSZ #PBSE PG #$* DBSSJFE PVU UIF
0 $POTFMIP 'JTDBM EP #$* SFBMJ[PV PT QSPDFEJ- OFDFTTBSZQSPDFEVSFTUPWFSJGZ JOBMMNBUFSJBMMZ
NFOUPT OFDFTTÈSJPT QBSB WFSJmDBS  OPT BTQF- SFMFWBOU BTQFDUT  UIF BEFRVBDZ BOE FGmDJFO-
UPTNBUFSJBMNFOUFSFMFWBOUFT BBEFRVBÎÍPFB DZPGUIFPSHBOJTBUJPOBMDVMUVSFJOGPSDFBUUIF
FmDÈDJBEBDVMUVSBPSHBOJ[BDJPOBMFNWJHPSOB *OTUJUVUJPO BOE PG JUT (PWFSOBODF BOE *OUFSOBM
MOTUJUVJÎÍPFEPTTFVT4JTUFNBTEF(PWFSOPF $POUSPM4ZTUFNT
EF$POUSPMPMOUFSOP

220 Relatório e Contas | Annual Report and Accounts | 2021


"JOEBOPÉNCJUPEP4JTUFNBEF$POUSPMP*OUFS- "MTP BT QBSU PG #$*T *OUFSOBM $POUSPM 4ZTUFN 
OP EP #$*  P $POTFMIP 'JTDBM BDPNQBOIPV B UIF4VQFSWJTPSZ#PBSENPOJUPSFEUIFBDUJWJUZPG
BUJWJEBEFEB%JSFDÎÍPEF(FTUÍPEF3JTDP EB UIF 3JTL .BOBHFNFOU %JWJTJPO  UIF "VEJU BOE
%JSFDÎÍP EF "VEJUPSJB F MOTQFÎÍP F EP (BCJ- *OTQFDUJPO%JWJTJPOBOEUIF$PNQMJBODF0GmDF 
OFUF EB 'VOÎÍP Compliance  UFOEP SFBMJ[BEP IBWJOHNBEFUIFDPOUBDUTEFFNFEOFDFTTBSZ
PT DPOUBDUPV RVF TF SFWFMBSBN OFDFTTÈSJPT GPSBQSPQFSBQQSBJTBMPGUIFBDUJWJUJFTUIBUXFSF
QBSB VNB BEFRVBEB BQSFDJBÎÍP EBT BUJWJ- EFWFMPQFE BOE GPS EJTDVTTJOH UIF JOGPSNBUJPO
EBEFTEFTFOWP’WJEBTFQBSBBEJTDVTTÍPEBT QSPEVDFE CZ UIFTF #BOL %JWJTJPOT *U JT XPSUI
JOGPSNBÎÜFT QSPEV[JEBT QPS FTUFT »SHÍPT EF NFOUJPOJOHUIFBMNPTUGVMMDPNQMJBODFXJUIUIF
&TUSVUVSB EP #BODP %F TBMJFOUBS  B DVNQSJ-  "OOVBM "DUJWJUZ 1MBOT PG UIF "VEJU BOE
NFOUP RVBTF JOUFHSBM EPT 1MBOPT "OVBJT EF *OTQFDUJPO%JWJTJPOBOEUIF$PNQMJBODF0GmDF
"UJWJEBEFT EF  EB %JSFDÎÍP EF "VEJUPSJB "EEJUJPOBMMZ XFIBWFWFSJmFEUIBUUIF#BOLPG
F MOTQFÎÍP F EP (BCJOFUF EB 'VOÎÍP Com- .P[BNCJRVFT PQFO SFDPNNFOEBUJPOT PG
pliance "EJDJPOBMNFOUF WFSJmDÈNPT RVF BT *OTQFDUJPOTBSFNPTUMZDPODMVEFE
SFDPNFOEBÎÜFTFNBCFSUPEFMOTQFDÎÜFTEP
#BODP EF .PÎBNCJRVF FTUÍP OB TVB NBJPS 5IF DPOUJOVBUJPO PG UIF $07*% 1BOEFNJD
QBSUFDPODMVÓEBT UISPVHIPVUUIFZFBSDSFBUFETFWFSBMEJGm-
DVMUJFTGPSIPMEJOHGBDFUPGBDFNFFUJOHT XIJDI
"DPOUJOVBÎÍPEB1BOEFNJB$07*%EVSBOUF IBE UP CF SFQMBDFE CZ WJEFP DPOGFSFODF
UPEPPBOPEFDSJPVEJWFSTBTEJmDVMEBEFT NFFUJOHT  BOE CZ UIF QSFQBSBUJPO PG TFWFSBM
Ë SFBMJ[BÎÍP EF SFVOJÜFT QSFTFODJBJT  RVF UJ- BDUJWJUZ NPOJUPSJOH SFQPSUT #$* DPNQMJFE XJUI
WFSBN EF TFS TVCTUJUVÓEBT QPS SFVOJÜFT FN UIF SFDPNNFOEBUJPOT PG OBUJPOBM BOE JOUFSOB-
WJEFPDPOGFSÐODJB FQFMBFMBCPSBÎÍPEFWÈSJPT UJPOBMIFBMUIBVUIPSJUJFT
SFMBUØSJPT EF BDPNQBOIBNFOUP EB BUJWJEBEF
0#$*DVNQSJVBTSFDPNFOEBÎÜFTEBTBVUPSJ- 5IF4VQFSWJTPSZ#PBSEXBTJOQFSNBOFOUDPO-
EBEFTEFTBÞEFOBDJPOBJTFJOUFSOBDJPOBJT UBDUXJUIUIF#PBSEPG%JSFDUPSTBOEXJUIWBSJPVT
EJWJTJPOT PG UIF #BOL JO PSEFS UP NPOJUPS BOE
0$POTFMIP'JTDBMNBOUFWFDPOUBDUPVQFSNB- GVSUIFS EFWFMPQ UIFJS BDUJWJUJFT BOE UP FOTVSF
OFOUFT DPN B "ENJOJTUSBÎÍP F DPN EJWFSTBT DPNQMJBODFXJUIUIFNBOBHFNFOUTUSBUFHZ m-
%JSFDÎÜFTEP#BODPQBSBQPEFSBDPNQBOIBS OBODJBMEJTDJQMJOFBOESJTLNBOBHFNFOUQPMJDZ 
F BQSPGVOEBS B SFTQFDUJWB BUJWJEBEF F QBSB BTTFTTJOH UIF FGGFDUJWFOFTT PG #$*T *OUFSOBM
QPEFS[FMBSQFMBPCTFSWÉODJBEBFTUSBUÏHJBEF $POUSPM4ZTUFNJOBNBOOFSJUDPOTJEFSTBQQSP-
HFTUÍP  EB EJTDJQMJOB mOBODFJSB F EB QPMÓUJDB QSJBUF
EFDPOUSPMFEFSJTDPT BWBMJBOEP EFGPSNBRVF
DPOTJEFSBBEFRVBEB BFmDÈDJBEP4JTUFNBEF 5IF.FNCFSTPGUIF&YFDVUJWF$PNNJUUFFBOE
$POUSPMFMOUFSOPEP#$* TPNF PG UIF 4FOJPS .BOBHFST PG #$* QBSUJDJ-
QBUFEJOUIF'PSNBM.FFUJOHTPGUIF4VQFSWJTPSZ
0T.FNCSPTEB$PNJTTÍP&YFDVUJWBFBMHVOT #PBSE BTSFDPSEFEJOUIFSFTQFDUJWFNJOVUFT
EPT 1SJODJQBJT %JSFUPSFT EP #$* QBSUJDJQBSBN
OBT 3FVOJÜFT 'PSNBT EP $POTFMIP 'JTDBM 
DPOGPNFTFFODPOUSBSFHJTUBEPOBTSFTQFUJWBT
BUBT

Relatório e Contas | Annual Report and Accounts | 2021 221


0$POTFMIPmTDBMBOBMJTPVBTEFNPSUTUSBÎÜFT 5IF 4VQFSWJTPSZ #PBSE SFWJFXFE UIF DPOTPMJ-
mOBODFJSBT DPOTPMJEBEBT F JOEJWJEVBMT  FN  EBUFEBOEJOEJWJEVBMmOBODJBMTUBUFNFOUTBTBU
EF%F[FNCSPEFFMBCPSBEBTFNDPOGPS-  %FDFNCFS   QSFQBSFE JO BDDPSEBODF
NJEBEF DPN BT SFHSBT EP #BODP EF .PÎBN- XJUIUIFSVMFTPG#BOLPG.P[BNCJRVF
bique.
5IF #BOLT UPUBM OFU BTTFUT EFDSFBTFE CZ
0 BUJWP UPUBM MÓRVJEP EP #BODP SFEV[JVTF   DPNQBSFE UP UIF QSFWJPVT ZFBS  SFBDIJOH
SFMBUJWBNFOUF BP BOP BOUFSJPS  QBTTBOEP QBSB  CJMMJPONFUJDBJT
 NJMIÜFTEFNFUJDBJT
5IF #BOLT CBMBODF TIFFU TIPXT TUBCJMJTBUJPO
/P#BMBOÎPEP#BODPWFSJmDBTFVNBFTUBCJ- JOUFSNTPG-PBOTBOE"EWBODFTUP$VTUPNFST
MJ[BÎÍPBPOÓWFMEP$SÏEJUPB$MJFOUFT WBSJBÎÍP WBSJBUJPO PG  DPNQBSFE UP 
 BOE B
EF FNSFMBÎÍPB
FVNBSFEVÎÍP SFEVDUJPOJO$VTUPNFS'VOET DPNQBSFE
OPT3FDVSTPTEF$MJFOUFTEF  DPNQBSBUJ- UP5IJTSFEVDUJPOJTNBJOMZFYQMBJOFECZ
WBNFOUFB&TUBSFEVÎÍPFYQMJDBTFGVO- UIFFYDIBOHFSBUFFGGFDUTPOUIFGPSFJHODVSSFO-
EBNFOUBMNFOUFQFMPTFGFJUPTDBNCJBJTTPCSFB DZEFQPTJUTQPSUGPMJP
DBSUFJSBEFEFQØTJUPTFNNPFEBFTUSBOHFJSB
/FUJODPNFJODSFBTFECZ DPNQBSFEUP
0 SFTVMUBEP MÓRVJEP BVNFOUPV    FN  UP CJMMJPONFUJDBJT
SFMBÎÍPB QBTTBOEPQBSB NJMIÜFT
EFNFUJDBJT 5IJT TJHOJmDBOU JODSFBTF JO UIF #BOLT OFU
JODPNF SFTVMUFE GSPN UIF  HSPXUI JO
&TUF FYQFTTJWP BVNFOUP EPT SFTVMUBEPT MÓRVJ- PQFSBUJOHJODPNF FYQMBJOFECZUIFJODSFBTF
EPT EP #BODP SFTVMUPV EP DSFTDJNFOUP EF JO/FU*OUFSFTU*ODPNF 
BOE$PNQMF-
  EP QSPEVUP CBODÈSJP  FYQMJDBEP QFMP NFOUBSZ .BSHJO 
 JO QBSBMMFM XJUI B
BVNFOUPEB.BSHFN'JOBODFJSB  
FEB TUSJOHFOUPQFSBUJOHDPTUDPOUSPMTUSBUFHZ
.BSHFN $PNQMFNFOUBS  
 FN QBSBMFMP
DPN VNB SJHPSPTB FTUSBUÏHJB EF DFOUSPMP EPT 0XO'VOET DBMDVMBUFECBTFEPOUIFQSPWJTJPOT
DVTUPTEFFYQMPSBÎÍP PGUIF#BOLPG.P[BNCJRVF XIJDIBCJEFTCZ
UIF#BTFM**4UBOEBSET BNPVOUUP CJM-
0T 'VOEPT 1SØQSJPT  DBMDVMBEPT DPN CBTF MJPONFUJDBJT NPSFUIBOUIFQSFWJPVTZFBS
OP FTUBCFMFDJEP QFMP #BODP EF .PÎBNCJRVF
RVFSFnFDUFBTSFHSBTEF#BTJMFJB** UPUBMJ[BN 5IF4VQFSWJTPSZ#PBSEBMTPJTTVFEBOPQJOJPO
  NJMIÜFT EF NFUJDBJT  NBJT   EP POUIF3FQPSUPGUIF&YUFSOBM"VEJUPST&SOFTU
RVFOPBOPBOUFSJPS :PVOH PO#$*T'JOBODJBM4UBUFNFOUT BTBU
%FDFNCFS
0$BOTFMIP'JTDBMBQSFDJPV BJOEB P3FMBUØSJP
EPT "VEJUPSFT &YUFSOPT &SOFTU  :PVOH  SFMB-
UJWP ËT %FNPOTUSBÎÜFT 'JOBODFJSBT EP #$* 
SFGFSFOUFTBEF%F[FNCSPEF

222 Relatório e Contas | Annual Report and Accounts | 2021


0 $POTFMIP 'JTDBM EFEJDPV FTQFDJBM BUFOÎÍP 5IF4VQFSWJTPSZ#PBSEQBJEQBSUJDVMBSBUUFOUJPO
BPBDPNQBOIBNFOUPEBTJNQBSJEBEFTEP#$*  UPUIFNPOJUPSJOHPG#$*TJNQBJSNFOUT IBWJOH
UFOEP BOBMJTBEP F EJTDVUÓEP  UBOUP DPN B "E- BOBMZTFE BOE EJTDVTTFE UIFJS BEFRVBDZ BOE
NJOJTUSBÎÍPDPNPDPNBT"VEJUPSFT&YUFSOPT  TVGmDJFODZ  XJUI CPUI UIF #PBSE PG %JSFDUPST
BSFTQFUJWBBEFRVBÎÍPFTVmDJÐODJB BOEUIF&YUFSOBM"VEJUPST

Parecer Opinion
'BDFBPFYQPTUP P$POTFMIP'JTDBMÏEFPQJOJÍP *OWJFXPGUIFBCPWF UIF4VQFSWJTPSZ#PBSEJT
RVF  SFMBUJWBNFOUF BP FYFSDÓDJP EF   BT PGUIFPQJOJPOUIBU GPSUIFmTDBMZFBS UIF
%FNPOTUSBÎÜFT 'JOBODFJSBT  UBOUP JOEJWJEVBJT JOEJWJEVBM BOE DPOTPMJEBUFE 'JOBODJBM 4UBUF-
DPNPDPOTPMJEBEBT P3FMBUØSJPEF(FTUÍPFB NFOUT  UIF .BOBHFNFOU 3FQPSU BOE UIF 1SP-
1SPQPTUBEF"QMJDBÎÍPEF3FTVMUBEPTOFMFFY- QPTBM GPS UIF %JTUSJCVUJPO PG 1SPmUT FYQSFTTFE
QSFTTB  FTUÍP EF BDPSEP DPN BT EJTQPTJÎÜFT UIFSFJO BSFJOBDDPSEBODFXJUIUIFBQQMJDBCMF
DPOUBCJMÓTUJDBT MFHBJTFFTUBUVUÈSJBTBQMJDÈWFJT  BDDPVOUJOH MFHBMBOETUBUVUPSZQSPWJTJPOTBOE 
QFMPRVFSFDPNFOEBBTVBBQSPWBÎÍPFN"T- UIFSFGPSF  SFDPNNFOET UIFJS BQQSPWBM BU UIF
TFNCMFJB(FSBMEF"DDJPOJTUBT (FOFSBM.FFUJOHPG4IBSFIPMEFST

%F SFGFSJS RVF P SÈDJP EF TPMWBCJMJEBEF EP 8F TIPVME OPUF UIBU #$*T TPMWFODZ SBUJP
#$*  
FPSÈDJPCore Tier*  
TF 
BOE$PSF5JFS*SBUJP 
TIPXWBMVFT
BQSFTFOUBN DPN WB’PSFT RVF FWJEFODJBN UIBUEFNPOTUSBUFBDPNGPSUBCMFTJUVBUJPO
VNBTJUVBÎÍPDPOGPSUÈWFM
" mOBM OPUF UP FYQSFTT UP UIF #PBSE PG %JSFD-
6NBOPUBmOBMQBSBFYQSFTTBSBP$POTFMIPEF UPST  .BOBHFNFOU 0GmDFST BOE &NQMPZFFT PG
"ENJOJTUSBÎÍP  BPT 3FTQPOTÈWFJT %JSFDUJWPT UIF#BOLXJUIXIPNUIF4VQFSWJTPSZ#PBSEIBE
F BPT $PMBCPSBEPSFT EP #BODP DPN RVFN P DPOUBDUJO PVSBQQSFDJBUJPOGPSBMMUIFDPM-
$POTFMIP'JTDBMDPOUBDUPVFNPBQSFÎP MBCPSBUJPOQSPWJEFEJOUIFFYFSDJTFPGJUTTVQFS-
QPSUPEBBDPMBCPSBÎÍPRVFMIFGPJQSFTUBEBOP WJTPSZBDUJPO
FYFSDÓDJPEBTVBBDÎÍPmTDBMJ[BEPSB

.BQVUP .BSDI
.BQVUP EF.BSÎPEF

'SFEFSJDP4JMWB1JOUP

+PTÏ/VOFT-JCFSBUP

.ÈSJP7JDFOUF4JUPF

Relatório e Contas | Annual Report and Accounts | 2021 223


224 Relatório e Contas | Annual Report and Accounts | 2021
RELATÓRIO
DO AUDITOR
INDEPENDENTE
INDEPENDENT
AUDITOR’S
REPORT
Ernst & Young Limitada Tel.: +258 21 35 3000
Rua Belmiro Obadias Muianga, Nº 179 Fax: +258 21 32 1984
Caixa Postal 366, Email: ernst.young@mz.ey.com
Maputo NUIT: 400 006 245
Moçambique www.ey.com

RELATÓRIO DO AUDITOR INDEPENDENT


INDEPENDENTE $8',725·65(3257

"PT"DDJPOJTUBTEP 5PUIF4IBSFIPMEFSTPG
BANCO COMERCIAL E DE BANCO COMERCIAL E DE
INVESTIMENTOS, S.A. INVESTIMENTOS, S.A.

Relatório sobre a Auditoria das Report on the Audit of the


Demonstrações Financeiras Consolidadas Consolidated and Individual
e Individuais Financial Statements

2SLQLmR Opinion
"VEJUÈNPT BT EFNPOTUSBÎÜFT mOBODFJSBT 8F BVEJUFE UIF DPOTPMJEBUFE BOE JOEJWJEVBM
DPOTPMJEBEBT F JOEJWJEVBJT EP #BODP $PNFS- mOBODJBMTUBUFNFOUTPG#BODP$PNFSDJBMFEF
DJBM F EF *OWFTUJNFOUPT  4" i#BODP PV *OWFTUJNFOUPT 4" A#BOLPS#$*
BOEJUTTVC-
#$*w
FTVBTTVCTJEJÈSJBT DPMFDUJWBNFOUF P TJEJBSJFT DPMMFDUJWFMZ UIFA(SPVQ
XIJDIDPN-
i(SVQPw
RVFDPNQSFFOEFNB%FNPOTUSBÎÍP QSJTFUIFDPOTPMJEBUFEBOEJOEJWJEVBM4UBUFNFOU
EBQPTJÎÍP'JOBODFJSB$POTPMJEBEBF*OEJWJEV- PG'JOBODJBM1PTJUJPOBTBU%FDFNCFS 
BM FN  EF %F[FNCSP EF   B EFNPO- UIF DPOTPMJEBUFE BOE JOEJWJEVBM 4UBUFNFOU PG
TUSBÎÍPEPSFTVMUBEPJOUFHSBMDPOTPMJEBEBFJO- $PNQSFIFOTJWF*ODPNF UIFDPOTPMJEBUFEBOE
EJWJEVBM  B %FNPOTUSBÎÍP EBT BMUFSBÎÜFT OP JOEJWJEVBM4UBUFNFOUPG$IBOHFTJO&RVJUZBOE
DBQJUBM QSØQSJP DPOTPMJEBEB F JOEJWJEVBM F B UIF DPOTPMJEBUFE BOE JOEJWJEVBM 4UBUFNFOU PG
%FNPOTUSBÎÍPEFnVYPTEFDBJYBDPOTPMJEB- $BTI'MPXTGPSUIFZFBSFOEFEPOUIFBCPWF-
EBFJOEJWJEVBMSFMBUJWBTBPBOPmOEPOBRVFMB NFOUJPOFE EBUF  BT XFMM BT UIF OPUFT UP UIF
EBUB CFNDPNPEBTOPUBTËTEFNPOTUSBÎÜFT mOBODJBM TUBUFNFOUT  JODMVEJOH B TVNNBSZ PG
mOBODFJSBT  JODMVJOEP VN SFTVNP EBT QPMÓUJ- TJHOJmDBOUBDDPVOUJOHQPMJDJFT
DBTDPOUBCJMÓTUJDBTTJHOJmDBUJWBT
*OPVSPQJOJPO UIFBUUBDIFEDPOTPMJEBUFEBOE
&NOPTTBPQJOJÍP BTEFNPOTUSBÎÜFTmOBODFJ- JOEJWJEVBM mOBODJBM TUBUFNFOUT GBJSMZ SFnFDU  JO
SBT DPOTPMJEBEBT F JOEJWJEVBJT BOFYBT BQSF- BMMNBUFSJBMSFTQFDUT UIFDPOTPMJEBUFEmOBODJBM
TFOUBN EF GPSNB BQSPQSJBEB  FN UPEPT PT QPTJUJPO PG UIF (SPVQ BOE JOEJWJEVBMMZ PG UIF
BTQFDUPT NBUFSJBJT  B QPTJÎÍP mOBODFJSB DPO- #BOLBTBU%FDFNCFS BOEJUTDPOTPMJ-
TPMJEBEB EP (SVQP F JOEJWJEVBM EP #BODP FN EBUFEBOEJOEJWJEVBMmOBODJBMQFSGPSNBODFBOE
EF%F[FNCSPEF PTFVEFTFNQFOIP DBTInPXTGPSUIFZFBSFOEFEPOUIFBGPSFNFO-

226 Relatório e Contas | Annual Report and Accounts | 2021


mOBODFJSPFnVYPTEFDBJYBDPOTPMJEBEPTFJO- UJPOFE EBUF  JO BDDPSEBODF XJUI UIF *OUFSOB-
EJWJEVBJT SFMBUJWPTBPBOPmOEPOBRVFMBEBUB  UJPOBM'JOBODJBM3FQPSUJOH4UBOEBSET *'34

EF BDPSEP DPN BT /PSNBT *OUFSOBDJPOBJT EF
3FMBUP'JOBODFJSP *'34
 Basis for the Opinion
8FDPOEVDUFEPVSBVEJUJOBDDPSEBODFXJUIUIF
%DVHVSDUDD2SLQLmR *OUFSOBUJPOBM4UBOEBSETPO"VEJUJOH *4"
0VS
3FBMJ[ÈNPTBOPTTBBVEJUPSJBEFBDPSEPDPN SFTQPOTJCJMJUJFTVOEFSUIFTFTUBOEBSETBSFPVU-
BT/PSNBT*OUFSOBDJPOBJTEF"VEJUPSJB *4"
 MJOFEJOUIF"VEJUPST3FTQPOTJCJMJUJFTGPS"VEJUJOH
"T OPTTBT SFTQPOTBCJMJEBEFT OPT UFSNPT UIF'JOBODJBM4UBUFNFOUTTFDUJPOPGUIJTSFQPSU8F
EFTTBT OPSNBT FTUÍP EFTDSJUBT OB TFDÎÍP BSFJOEFQFOEFOUGSPNUIF(SPVQ JODPNQMJBODF
Responsabilidades do Auditor pela Audito- XJUIUIFSFRVJSFNFOUTPGUIF*&4#" *OUFSOBUJPOBM
ria das Demonstrações Financeiras EFTUF &UIJDT4UBOEBSET#PBSEGPS"DDPVOUBOUT
$PEF
SFMBUØSJP4PNPTJOEFQFOEFOUFTEP(SVQPEF PG &UIJDT BOE UIF SFMFWBOU FUIJDBM SFRVJSFNFOUT
BDPSEPDPNPTSFRVJTJUPTEP$ØEJHPEF²UJDB GPSBVEJUJOHmOBODJBMTUBUFNFOUTJO.P[BNCJRVF
EP*&4#" *OUFSOBUJPOBM&UIJDT4UBOEBSET#PBSE 8F BMTP DPNQMZ XJUI UIF SFNBJOJOH FUIJDBM SF-
GPS "DDPVOUBOUT
 F DPN PT SFRVJTJUPT ÏUJDPT TQPOTJCJMJUJFTTFUPVUJOTBJESFRVJSFNFOUT
SFMFWBOUFTQBSBBBVEJUPSJBEFEFNPOTUSBÎÜFT
mOBODFJSBT FN .PÎBNCJRVF  F DVNQSJNPT 8FCFMJFWFUIBUUIFBVEJUFWJEFODFXFIBWFPC-
BT SFTUBOUFT SFTQPOTBCJMJEBEFT ÏUJDBT QSF- UBJOFEJTTVGmDJFOUBOEBQQSPQSJBUFUPQSPWJEFB
WJTUBTOFTTFTSFRVJTJUPT CBTJTGPSPVSRVBMJmFEPQJOJPO

&TUBNPT DPOWJDUPT RVF B QSPWB EF BVEJUPSJB Other Information


RVFPCUJWFNPTÏTVGÓDJFOUFFBQSPQSJBEBQBSB 5IF#PBSEPG%JSFDUPSTJTSFTQPOTJCMFGPSA0UIFS
QSPQPSDJPOBSVNBCBTFQBSBBOPTTBPQJOJÍP JOGPSNBUJPO A0UIFS JOGPSNBUJPO DPNQSJTFT UIF
"OOVBM3FQPSUPGUIF#PBSEBTSFRVJSFECZUIF
2XWUD,QIRUPDomR $PNNFSDJBM$PEF CVUEPFTOPUJODMVEFUIFm-
0 $POTFMIP EF "ENJOJTUSBÎÍP Ï SFTQPOTÈWFM OBODJBMTUBUFNFOUTBOEUIFBVEJUPSTSFQPSUPO
QFMBi0VUSBJOGPSNBÎÍPw"i0VUSBJOGPSNBÎÍPw UIFN
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Relatório e Contas | Annual Report and Accounts | 2021 227


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228 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 229


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230 Relatório e Contas | Annual Report and Accounts | 2021


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Relatório e Contas | Annual Report and Accounts | 2021 231


232 Relatório e Contas | Annual Report and Accounts | 2021
ANEXO À CIRCULAR
Nº 3/SHC/2007
ANNEX TO THE
CIRCULAR
No. 3/SHC/2007
Anexo à Circular nº 3/SHC/2007
Appendix to Circular no. 3/SHC/2007

A. Perímetro Consolidação NIC/NIRF


A. IAS/IFRS consolidation perimeter

1 2 3=1-2
Rubricas / Itens Activo / Assets Valor Antes de Imparidade e Valor Líquido
Imparidade e Amortizações Net amount
Amortizações Impairment and
Amount before amortisation
impairment and
amortisation

10 + 3300 Caixa e disponibilidades em bancos centrais 22 050 611 596 - -


Cash and balances with central banks
11 + 3301 Disponibilidades em outras instituições de crédito 7 912 650 489 - (32 357 369)
Cash balances with other credit institutions
153 (1) + 158 (1) + 16 Activos financeiros detidos para negociação - - -
Financial assets held for trading
153 (1) + 158 (1) + 17 Outros activos financeiros ao justo valor através de resultados - - -
Other financial assets at fair value through profit or loss
154 + 158 (1) + 18 Activos financeiros disponíveis para venda 4 692 298 190 - -
+ 34888 (1) - 53888 (1) Financial assets available for sale
13 + 150 + 158 (1) Aplicações em instituições de crédito 32 378 758 550 439 700 -
+ 159 (1) + 3303 + 3310 Investments in credit institutions
(1) + 3408 (1) - 350
- 3520 - 5210 (1) - 5300
14 + 151 + 152 + 158 Crédito a Clientes / Loans and advances to customers 75 291 631 968 9 392 352 300 (177 605 935)
(1) + 3304 + 3310
(1) + 34000 + 34008
- 3510 - 3518 - 35210
- 35211 - 5210 (1)
- 53010 - 53018
156 + 158 (1) + 159 Investimentos detidos até à maturidade 39 805 041 830 - -
(1) + 22 + 3307 Investments held to maturity
+ 3310 (1) + 3402 - 355
- 3524 - 5210 (1) - 5303
155 + 158 (1) + 159 (1) Activos com acordo de recompra 563 061 130 - -
+ 20 + 3306 + 3310 Assets with repurchase agreements
(1) + 3408 (1)
- 354 - 3523 - 5210
(1) - 5308 (1)
21 Derivados de cobertura / Hedge derivatives - - -
25 - 3580 Activos não correntes detidos para venda 1 692 768 430 514 887 910 -
Non-current assets held for sale
26 - 3581 (1) - 360 (1) Propriedades de investimento / Investment properties 1 145 035 962 - -
27 - 3581 (1) - 360 (1) Outros activos tangíveis / Other tangible assets 12 889 703 335 5 986 583 580 -
29 - 3583 - 361 Activos intangíveis / Intangible assets 1 377 419 758 969 243 960 -
24 - 357 Investimentos em filiais, associadas e empreendimentos conjuntos 1 - (460 059)
Investments in subsidiaries, associated companies
and jointly controlled entities
300 Activos por impostos correntes / Current tax assets 482 011 413 - -
301 Activos por impostos diferidos / Deferred tax assets 50 663 329 - -
12 + 157 + 158 (1) + 159 Outros Activos / Other assets 5 585 431 627 916 893 210 (477 516 747)
(1 )+ 31 + 32 + 3302
+ 3308 + 3310 (1) + 338
+ 3408 (1) + 348
(1) - 3584 - 3525 + 50 (1)
(2) - 5210 (1) - 5304
- 5308 (1) + 54 (1) (3)
Total do Activo 205 917 087 608 17 780 400 660 (687 940 110)

234 Relatório e Contas | Annual Report and Accounts | 2021


MODELO I / MODEL I
Balanço - Contas Consolidadas (Activo)
Balance sheet - consolidated accounts (assets)

31-Dez/Dec-21 31-Dez/Dec-20

B. Ajustamentos C. Actividade Bancária D. Outras actividades Perímetro


B. Adjustment C. Banking activity D. Other activities Consolidação
NIC/NIRF
B=A-(C+D+E) 1 2 3=1-2 1 2 3=1-2 IAS/IFRS
Valor Antes Imparidade e Valor Líquido Valor Antes de Imparidade e Valor Líquido consolidation
de Imparidade Amortizações Net amount Imparidade e Amortizações Net amount perimeter
e Amortizações Impairment Amortizações Impairment
Amount before and Amount before and
impairment and amortisation impairment amortisation
amortisation and
amortisation

22 050 611 596 22 050 610 790 - 22 050 610 790 806 - 806 35 052 422 866

7 912 650 489 7 912 646 930 - 7 912 646 930 32 360 928 - 32 360 928 8 331 020 030

- - - - - - - -

- - - - - - - -

4 692 298 190 4 692 298 190 - 4 692 298 190 - - - 3 702 515 130

32 378 318 850 32 378 758 550 439 700 32 378 318 850 - - - 35 610 369 620

65 899 279 668 75 469 237 903 9 392 352 300 66 076 885 603 - - - 67 091 231 395

39 805 041 830 9 805 041 830 - 39 805 041 830 - - - 24 681 114 460

563 061 130 563 061 130 - 563 061 130 - - - 1 258 932 050

- - - - - - - -
1 177 880 520 1 692 768 430 514 887 910

1 145 035 962 876 368 750 - 1 177 880 520 - - - 1 352 554 100
6 903 119 755 12 524 555 950 5 986 583 580 876 368 750 268 667 212 - 268 667 212 1 279 632 277
408 175 798 1 377 374 300 969 243 960 6 537 972 370 365 147 385 - 365 147 385 8 375 894 366
1 460 060 - 408 130 340 45 458 - 45 458 511 778 703

482 011 413 471 950 560 - 460 060 - - - -


50 663 329 48 877 680 - 471 950 560 10 060 853 - 10 060 853 446 567 339
4 668 538 417 6 051 841 777 916 893 210 48 877 680 1 785 649 - 1 785 649 563 984 248
5 134 948 567 11 106 597 - 11 106 597 4 561 785 426

188 136 686 948 205 915 852 830 17 780 400 660 188 135 452 170 689 174 888 - 689 174 888 192 819 802 010

Relatório e Contas | Annual Report and Accounts | 2021 235


Anexo à Circular nº 3/SHC/2007
Appendix to Circular no. 3/SHC/2007

Rubricas / Itens
(Referências Indicativas Para a Coluna de Actividade Bancária) Passivo / Liabilities
(Indicative references to the banking activity column)

38 - 3311 (1) - 3410 + 5200 + 5211 (1) + 5318 (1) Recursos de bancos centrais / Deposits from central banks
43 (1) Passivos financeiros detidos para negociação
Financial liabilities held for trading
43 (1) Outros passivos financeiros ao justo valor através de resultados
Other financial liabilities at fair value through profit or loss
39 - 3311 (1) - 3411 + 5201 + 5211 (1) + 5318 (1) Recursos de outras instituições de crédito
Deposits from other credit institutions
40 + 41 - 3311 (1) - 3412 - 3413 + 5202 + 5203 + 5211 (1) + 5310 + 5311 Recursos de clientes e outros empréstimos
Customer deposits and other loans
42 - 3311 (1) - 3414 + 5204 + 5211 (1) + 5312 Responsabilidades representadas por títulos / Debt securities
44 Derivados de cobertura / Hedge derivatives
45 Passivos não correntes detidos para venda e operações descontinuadas
Non-current liabilities held for sale and discontinued operations
47 Provisões / Provisions
490 Passivos por impostos correntes / Current tax liabilities
491 Passivos por impostos diferidos / Deferred tax liabilities
481 +/- 489 (1) - 3311 (1) - 3416 (1) + 5206 (1) + 5211 (1) + 5314 (1) Instrumentos representativos de capital / Equity-type instruments
480 + 488 +/- 489 (1) - 3311 (1) - 3416 (1) + 5206 (1) + 5211 (1) + 5314 (1) Outros passivos subordinados / Other subordinated liabilities
51 - 3311 (1) - 3417 - 3418 + 50 (1) (2) + 5207 + 5208 + 5211 (1) Outros passivos / Other liabilities
+ 528 + 538 - 5388 + 5318 (1) + 54 (1) (3)
Total de Passivo / Total liabilities

55 Capital / Capital
602 Prémios de emissão / Issue premiums
57 Outros instrumentos de capital / Other equity instruments
-56 Acções próprias / Own shares
58 + 59 Reservas de reavaliação / Revaluation reserves
60 - 602 + 61 Outras reservas e resultados transitados
Other reserves and retained earnings
64 Resultado do exercício / Income for the year
-63 (Dividendos antecipados) / (Advance dividends)
62 Interesses Minoritários / Non-controlling interests
Total de Capital / Total capital
Total de Passivo + Capital / Total liabilities + capital

236 Relatório e Contas | Annual Report and Accounts | 2021


MODELO I (PASSIVO) / MODEL I (LIABILITIES)
Balanço - Contas Consolidadas (Passivo)
Balance sheet - consolidated accounts (liabilities)

31-Dez-21

A. Perímetro de B. Ajustamentos C. Actividade bancária D. Outras Actividades


Consolidação B=A-(C+D+E) C. Banking activity E. Other activities
31-Dez/Dec-20
NIC/NIRF B. Adjustment
A. IAS/IFRS B=A-(C+D+E)
consolidation
perimeter

203 471 420 - 203 471 420 - 210 170 420


- - - - -

- - - - -

911 307 560 (177 605 935) 911 307 560 177 605 935 801 584 900

146 736 710 011 (32 357 369) 146 769 067 380 - 152 063 971 106

- - - - -
- - - - -
- - - - -

490 016 750 - 490 016 750 - 426 716 200


17 407 637 - - 17 407 637 11 573 683
19 689 370 - 19 689 370 - 14 706 530
- - - - -
- - - - -
16 208 681 243 (477 516 747) 16 226 151 186 460 046 804 19 120 717 218

164 587 283 991 (687 480 051) 164 619 703 666 655 060 376 172 649 440 057

10 000 000 000 (142 276 500) 10 000 000 000 142 276 500 10 000 000 000
864 265 130 - 864 265 130 - 864 265 130
- - - - -
(276 810 200) - (276 810 200) - (245 232 540)
(40 982 570) - (40 982 570) - 710 890
7 754 727 180 110 613 890 7 765 909 420 (121 796 130) 6 857 240 185

5 217 000 866 5 203 366 724 13 634 142 2 684 310 406
- - - - -
31 202 551 31 202 551 - - 9 067 882
23 549 402 957 (460 059) 23 515 748 504 34 114 512 20 170 361 953
188 136 686 948 (687 940 110) 188 135 452 170 689 174 888 192 819 802 010

Relatório e Contas | Annual Report and Accounts | 2021 237


Anexo à Circular nº 3/SHC/2007
Appendix to Circular no. 3/SHC/2007

Rubricas / Items

79 + 80 Juros e rendimentos similares / Interest and similar income


66 + 67 Juros e encargos similares / Interest and similar expenses
Margem financeira / Net interest income
82 Rendimentos de instrumentos de capital / Income from equity instruments
81 Rendimentos com serviços e comissões / Income from services and commissions
68 Encargos com serviços e comissões / Costs of services and commissions
- 692 - 693 - 695 (1) - 696 (1) - 698 - 69900 Resultados de activos e passivos avaliados ao justo valor através de resultados
- 69910 + 832 + 833 + 835 (1) + 836 (1) + 838 + 83900 + 83910 Income from assets and liabilities at fair value through profit or loss
- 694 + 834 Resultados de activos financeiros disponíveis para venda
Income from financial assets available for sale
- 690 + 830 Resultados de reavaliação cambial / Income from foreign exchange revaluations
- 691 - 697 - 699 (1) - 725 (1) - 726 (1) + 831 + 837 + 839 (1) Resultados de alienação de outros activos / Income from disposal of other assets
+ 843 (1) + 844 (1)
- 695 (1) - 696 (1) - 69901 - 69911 - 75 - 720 - 721 - 725 (1) - 726 (1) Outros resultados de exploração / Other operating income
- 728 + 835 (1) + 836 (1) + 83901 + 83911 + 840 + 843 (1) + 844 (1) + 848
Produto bancário / Net operating income
70 Custos com pessoal / Staff costs
71 Gastos gerais administrativos / General administrative expenditure
77 Amortizações do exercício / Depreciation for the period
784 + 785 + 786 + 788 - 884 - 885 - 886 - 888 Provisões líquidas de reposições e anulações
Provisions net of recoveries and cancellations
760 + 7610 + 7618 + 7620 + 76210 + 76211 + 7623 + 7624 + 7625 Imparidade de outros activos financeiros líquida de reversões e recuperações
+ 7630 + 7631+ 765 + 766 - 870 - 8720 - 8710 - 8718 - 87210 - 87211 Impairment of other financial assets net of reversals and recoveries
- 8723 - 8724 - 8726 - 8730 - 8731 - 875 - 876
768 + 769 (1) - 877 - 878 Imparidade de outros activos líquida de reversões e recuperações
Impairment of other assets net of reversals and recoveries
Resultados antes de impostos / Income before tax
Impostos / Taxes
650 Correntes / Current
651 Correção de imposto relactivos a exercicios anteriores
Tax adjustments for past years
74 - 86 Diferidos / Deferred
640 Resultados após impostos / Income after tax
- 72600 - 7280 + 8480 + 84400 Do qual: Resultado líquido após impostos de operações descontinuadas
Of which: net income after tax on discontinued operations
641 Interesses minoritários / Non-controlling interests
Resultados consolidados do exercício / Consolidated income for the period

238 Relatório e Contas | Annual Report and Accounts | 2021


MODELO II / MODEL II
Demonstração de Resultados - Contas Consolidadas
Profit-and-loss statement - consolidated accounts

31-Dez / Dec-21 31-Dez / Dec-20

A. Perímetro de B. Ajustamentos C. Actividade D. Outras Perímetro


Consolidação B=A-(C+D+E) bancária actividades consolidação
NIC/NIRF B. Adjustment C. Banking D. Other activities NIC/NIRF
A. IAS/IFRS B=A-(C+D+E) activity IAS/IFRS
consolidation consolidation
perimeter perimeter

18 771 479 809 (26 922 604) 18 798 402 310 103 16 337 891 765
(5 333 510 005) 44 264 746 (5 350 852 250) (26 922 501) (5 460 836 696)
13 437 969 804 17 342 142 13 447 550 060 (26 922 398) 10 877 055 069
- - - - 1 839 450
3 340 619 169 (221) 3 340 619 390 - 2 556 527 207
(890 798 103) 221 (890 765 660) (32 664) (708 422 407)
- - - - 10 322 170

16 956 950 - 16 956 950 - 58 541 690

1 631 888 446 - 1 631 888 550 (104) 1 474 570 673
120 732 500 - 120 732 500 - (8 462 908)

1 253 981 297 (50 828 057) 1 227 606 866 77 202 488 1 023 190 638

18 911 350 063 (33 485 915) 18 894 588 656 50 247 322 15 285 161 582
(4 347 932 364) - (4 343 920 580) (4 011 784) (4 327 581 563)
(2 904 991 832) - (2 902 286 320) (2 705 512) (2 700 654 225)
(949 086 328) 33 485 915 (976 467 730) (6 104 513) (808 876 758)
(150 504 710) - (150 504 710) - (130 898 827)

(2 302 060 530) - (2 302 060 530) - (2 950 575 120)

(1 459 374 890) - (1 459 374 890) - (519 515 060)

6 797 399 409 - 6 759 973 896 37 425 513 3 847 060 029

(1 568 747 984) - (1 556 607 172) (12 140 812) (1 152 907 897)
(100 000) - (100 000) (100 000)

(11 550 559) - - (11 550 559) (9 741 760)


5 217 000 866 - 5 203 366 724 13 634 142 2 684 310 372

5 217 000 866 - 5 203 366 724 13 634 142 2 684 310 372

Relatório e Contas | Annual Report and Accounts | 2021 239


Anexo à Circular nº 3/SHC/2007
Appendix to Circular no. 3/SHC/2007

Rubricas / Items

10 + 3300

11 + 3301

153 (1) + 158 (1) + 16

153 (1) + 158 (1) + 17

154 + 158 (1) + 18 + 34888 (1) - 53888 (1)

13 + 150 + 158 (1) + 159 (1) + 3303 + 3310 (1) + 3408 (1) - 350 - 3520 - 5210 (1) - 5300
14 + 151 + 152 + 158 (1) + 3304 + 3310 (1) + 34000 + 34008 - 3510 - 3518 - 35210 - 35211 - 5210 (1) - 53010 - 53018
156 + 158 (1) + 159 (1) + 22 + 3307 + 3310 (1) + 3402 - 355 - 3524 - 5210 (1) - 5303
155 + 158 (1) + 159 (1) + 20 + 3306 + 3310 (1) + 3408 (1) - 354 - 3523 - 5210 (1) - 5308 (1)
21
25 - 3580

26 - 3581 (1) - 3602 (1)


27 - 3581 (1) - 360 (1)
29 - 3583 - 361
24 - 357

300
301
12 + 157 + 158 (1) + 159(1) + 31 + 32 + 3302 + 3308 + 3310 (1) + 338 + 3408 (1) + 348 (1) - 3584 - 3525 + 50 (1) (2) - 5210 (1) - 5304 - 5308 (1) + 54 (1) (3)

240 Relatório e Contas | Annual Report and Accounts | 2021


MODELO III / MODEL III
Balanço - Contas Individuais (Activo)
Balance sheet - individual accounts (assets)

31-Dez/Dec-21

Activo / Assets Valor antes de Provisões, Valor Líquido


31-Dez/Dec-20
provisões, imparidade e Net amount
imparidade e amortizações
amortizações Amount before
Amount before provisions,
provisions, impairment and
impairment and amortisation
amortisation

Caixa e disponibilidades em bancos centrais 22 050 610 790 - 22 050 610 790 35 052 422 060
Cash and balances with central banks
Disponibilidades em outras instituições de crédito 7 912 646 930 - 7 912 646 930 8 331 016 370
Cash balances with other credit institutions
Activos financeiros detidos para negociação - - - -
Financial assets held for trading
Outros activos financeiros ao justo valor através de resultados - - - -
Other financial assets at fair value through profit or loss
Activos financeiros disponíveis para venda 4 692 298 190 - 4 692 298 190 3 702 515 130
Financial assets available for sale
Aplicações em instituições de crédito / Investments in credit institutions 2 378 758 550 439 700 32 378 318 850 35 610 369 620
Crédito a Clientes / Loans and advances to customers 75 469 237 903 9 392 352 300 66 076 885 603 67 285 231 528
Investimentos detidos até à maturidade / Investments held to maturity 39 805 041 830 - 39 805 041 830 24 681 114 460
Activos com acordo de recompra / Assets with repurchase agreements 563 061 130 - 563 061 130 1 258 932 050
Derivados de cobertura / Hedge derivatives - - - -
Activos não correntes detidos para venda 1 692 768 430 514 887 910 1 177 880 520 1 352 554 100
Non-current assets held for sale
Propriedades de investimento / Investment properties 876 368 750 - 876 368 750 1 006 122 180
Outros activos tangíveis / Other tangible assets 12 524 555 950 5 986 583 580 6 537 972 370 8 312 554 380
Activos intangíveis / Intangible assets 1 377 374 300 969 243 960 408 130 340 511 680 980
Investimentos em filiais, associadas e empreendimentos conjuntos 460 060 - 460 060 460 059
Investments in subsidiaries, associated companies
and jointly controlled entities
Activos por impostos correntes / Current tax assets 471 950 560 - 471 950 560 445 886 900
Activos por impostos diferidos / Deferred tax assets 48 877 680 - 48 877 680 550 648 040
Outros Activos / Other assets 6 051 841 777 916 893 210 5 134 948 567 4 718 829 999
Total de activos 205 915 852 830 17 780 400 660 188 135 452 170 192 820 337 856

Relatório e Contas | Annual Report and Accounts | 2021 241


Anexo à Circular nº 3/SHC/2007 MODELO III (PASSIVO) / MODEL III (LIABILITIES)
Appendix to Circular no. 3/SHC/2007 Balanço - Contas Individuais (Passivo)
Balance sheet - Individual accounts (liabilities)

Passivo / Liabilities Rubricas / Headings 31-Dez/Dec-21 31-Dez/Dec-20

38 - 3311 (1) - 3410 + 5200 + 5211 (1) Recursos de bancos centrais 203 471 420 210 170 420
+ 5318 (1) Deposits from central banks
43 (1) Passivos financeiros detidos para negociação - -
Financial liabilities held for trading
43 (1) Outros passivos financeiros ao justo valor através de resultados - -
Other financial liabilities at fair value through profit or loss
39 - 3311 (1) - 3411 + 5201 + 5211 (1) Recursos de outras instituições de crédito 911 307 560 801 584 900
+ 5318 (1) Deposits from other credit institutions
40 + 41 - 3311 (1) - 3412 - 3413 + 5202 Recursos de clientes e outros empréstimos 146 769 067 380 152 098 075 310
+ 5203 + 5211 (1) + 5310 + 5311 Customer deposits and other loans
42 - 3311 (1) - 3414 + 5204 + 5211 Responsabilidades representadas por títulos / Debt securities - -
(1) + 5312
44 Derivados de cobertura / Hedge derivatives - -
45 Passivos não correntes detidos para venda e operações descontinuadas - -
Non-current liabilities held for sale and discontinued operations
47 Provisões / Provisions 490 016 750 426 716 200
490 Passivos por impostos correntes / Current tax liabilities - -
491 Passivos por impostos diferidos / Deferred tax liabilities 19 689 370 14 706 530
481 +/- 489 (1) - 3311 (1) - 3416 (1) Instrumentos representativos de capital / Equity-type instruments - -
+ 5206 (1) + 5211 (1) + 5314 (1)
480 + 488 +/- 489 (1) - 3311 (1) - 3416 Outros passivos subordinados / Other subordinated liabilities - -
(1) + 5206 (1) + 5211 (1) + 5314 (1)
51 - 3311 (1) - 3417 - 3418 + 50 (1) (2) Outros passivos / Other liabilities 16 226 151 186 19 118 742 854
+ 5207 + 5208 + 5211 (1) + 528
+ 538 - 5388 + 5318 (1) + 54 (1) (3)
Total de Passivo / Total liabilities 164 619 703 666 172 669 996 214

Capita l / Capital
55 Capital / Capital 10 000 000 000 10 000 000 000
602 Prémios de emissão / Issue premiums 864 265 130 864 265 130
57 Outros instrumentos de capital / Other equity instruments - -
-56 Acções próprias / Own shares (276 810 200) (245 232 540)
58 + 59 Reservas de reavaliação / Revaluation reserves (40 982 570) 710 890
60 - 602 + 61 Outras reservas e resultados transitados 7 765 909 420 6 858 906 300
Other reserves and retained earnings
64 Resultado do exercício / Income for the year 5 203 366 724 2 671 691 862
-63 (Dividendos antecipados) / (Advance dividends) - -
62 Interesses minoritários / Non-controlling interests - -
Total de Capital / Total capital 23 515 748 504 20 150 341 642
Total de Passivo + Capital / Total liabilities + capital 188 135 452 170 192 820 337 856

242 Relatório e Contas | Annual Report and Accounts | 2021


Anexo à Circular nº 3/SHC/2007 MODELO IV / MODEL IV
Appendix to Circular no. 3/SHC/2007 Demonstração de Resultados - Contas Individuais
Profit-and-loss statement - individual accounts

Rubricas / Headings 31-Dez/Dec-21 31-Dez/Dec-20

79 + 80 Juros e rendimentos similares / Interest and similar income 18 798 402 310 16 366 015 993
66 + 67 Juros e encargos similares / Interest and similar expenses (5 350 852 250) (5 475 679 220)
Margem financeira / Net interest income 13 447 550 060 10 890 336 773
82 Rendimentos de instrumentos de capital / Income from equity instruments - 1 839 450
81 Rendimentos com serviços e comissões 3 340 619 390 2 556 531 070
Income from services and commissions
68 Encargos com serviços e comissões / Costs of services and commissions (890 765 660) (708 406 731)
- 692 - 693 - 695 (1) - 696 (1) - 698 Resultados de activos e passivos avaliados ao justo valor através de resultados - 10 322 170
- 69900 - 69910 + 832 + 833 + 835 Income from assets and liabilities at fair value through profit or loss
(1) + 836 (1) + 838 + 83900 + 83910
- 694 + 834+832 Resultados de activos financeiros disponíveis para venda 16 956 950 58 541 690
Income from financial assets available for sale
- 690 + 830 Resultados de reavaliação cambial 1 631 888 550 1 474 570 350
Income from foreign exchange revaluations
- 691 - 697 - 699 (1) - 725 (1) Resultados de alienação de outros activos 120 732 500 (8 462 908)
- 726 (1) + 831+ 837 + 839 (1) Income from disposal of other assets
+ 843 (1) + 844 (1)
- 695 (1) - 696 (1) - 69901 - 69911 Outros resultados de exploração / Other operating income 1 227 606 866 994 783 044
- 75 - 720 - 721 - 725 (1) - 726 (1)
- 728 + 835 (1) + 836 (1) + 83901
+ 83911+ 840 + 843 (1)
+ 844 (1) + 848
Produto bancário / Net operating income 18 894 588 656 15 270 054 908
70 Custos com pessoal / Staff costs (4 343 920 580) (4 323 894 791)
71 Gastos gerais administrativos / General administrative expenditure (2 902 286 320) (2 697 548 353)
77 Amortizações do exercício / Depreciation for the period (976 467 730) (834 596 681)
784 + 785 + 786 + 788 - 884 Provisões líquidas de reposições e anulações (150 504 710) (130 898 827)
- 885 - 886 - 888 Provisions net of recoveries and cancellations
760 + 7610 + 7618 Imparidade de outros activos financeiros líquida de reversões e recuperações (2 302 060 530) (2 950 575 120)
+ 7620 + 76210 + 76211 + 7623 Impairment of other financial assets net of reversals and recoveries
+ 7624 + 7625 + 7630 + 7631 + 765
+ 766 - 870 - 8720 - 8710 - 8718
- 87210 - 87211 - 8723 - 8724
- 8726 - 8730 - 8731 - 875 - 876
768 + 769 (1) - 877 - 878 Imparidade de outros activos líquida de reversões e recuperações (1 459 374 890) (519 515 060)
Impairment of other assets net of reversals and recoveries
Resultados antes de impostos / Income before tax 6 759 973 896 3 813 026 076
Impostos / Taxes
650 Correntes / Current (1 556 607 172) (1 141 334 214)
651 Correção de imposto relactivos a exercicios anteriores - -
Tax adjustments for past years
74 - 86 Diferidos / Deferred - -
640 Resultados após impostos / Income after tax 5 203 366 724 2 671 691 862
- 72600 - 7280 + 8480 + 84400 Do qual: Resultado líquido após impostos de operações descontinuadas
Of which: net income after tax on discontinued operations

Relatório e Contas | Annual Report and Accounts | 2021 243


Relatório e Contas | Annual Report and Accounts | 2021 245
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